Is this page useful for you? Then, help us to keep the service working. Please have a look to our donations page ... Thanks for your help!!

Journal of the Academy of Marketing Science / Springer

Citation Profile [Updated: 2023-11-03 08:28:08]
5 Years H Index
38
Impact Factor (IF)
3.15
5 Years IF
2.67
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
2016 0 0.53 0.45 0 53 53 1209 24 24 0 0 3 12.5 24 0.45 0.21
2017 1.58 0.54 1.32 1.58 56 109 1291 144 168 53 84 53 84 57 39.6 42 0.75 0.22
2018 1.72 0.56 1.63 1.72 62 171 655 279 447 109 187 109 187 83 29.7 21 0.34 0.24
2019 1.38 0.58 1.78 1.57 65 236 655 420 867 118 163 171 269 125 29.8 38 0.58 0.23
2020 1.69 0.7 3.03 2.31 65 301 813 913 1780 127 215 236 546 148 16.2 100 1.54 0.33
2021 3.14 0.87 3.92 2.87 65 366 313 1434 3215 130 408 301 865 175 12.2 39 0.6 0.32
2022 3.15 1 3.81 2.67 66 432 79 1646 4861 130 410 313 835 260 15.8 27 0.41 0.31
IF: Two years Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for all series in RePEc in year y
CIF: Cumulative impact factor
IF5: Five years Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12016Institutions and axioms: an extension and update of service-dominant logic. (2016). Lusch, Robert F ; Vargo, Stephen L. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0456-3.

Full description at Econpapers || Download paper

375
22017Customer engagement: the construct, antecedents, and consequences. (2017). Kumar, V ; Pansari, Anita. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-016-0485-6.

Full description at Econpapers || Download paper

177
32017Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods. (2017). Ringle, Christian ; Sarstedt, Marko ; Tomas, G ; Hair, Joseph F ; THIELE, Kai Oliver . In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-017-0517-x.

Full description at Econpapers || Download paper

176
42016Discriminant validity testing in marketing: an analysis, causes for concern, and proposed remedies. (2016). Ramirez, Edwar D ; Calantone, Roger ; Brady, Michael K ; Voorhees, Clay M. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0455-4.

Full description at Econpapers || Download paper

175
52016Value co-creation: concept and measurement. (2016). Read, Stuart ; Ranjan, Kumar Rakesh. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:3:d:10.1007_s11747-014-0397-2.

Full description at Econpapers || Download paper

139
62020How artificial intelligence will change the future of marketing. (2020). Bressgott, Timna ; Grewal, Dhruv ; Guha, Abhijit ; Davenport, Thomas . In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00696-0.

Full description at Econpapers || Download paper

124
72018Marketing survey research best practices: evidence and recommendations from a review of JAMS articles. (2018). Smith, Keith Marion ; Baumgartner, Hans ; Hulland, John. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:1:d:10.1007_s11747-017-0532-y.

Full description at Econpapers || Download paper

104
82017The role of data privacy in marketing. (2017). Murphy, Patrick E ; Martin, Kelly D. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:2:d:10.1007_s11747-016-0495-4.

Full description at Econpapers || Download paper

92
92017Customer experience management: toward implementing an evolving marketing concept. (2017). Kuehnl, Christina ; Jozi, Danijel ; Homburg, Christian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-015-0460-7.

Full description at Econpapers || Download paper

86
102018Review articles: purpose, process, and structure. (2018). Hulland, John ; Houston, Mark B ; Palmatier, Robert W. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:1:d:10.1007_s11747-017-0563-4.

Full description at Econpapers || Download paper

79
112020Customer experience: fundamental premises and implications for research. (2020). Jaakkola, Elina ; Becker, Larissa. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:4:d:10.1007_s11747-019-00718-x.

Full description at Econpapers || Download paper

76
122017Augmenting the eye of the beholder: exploring the strategic potential of augmented reality to enhance online service experiences. (2017). Mahr, Dominik ; Chylinski, Mathew ; de Ruyter, KO ; Hilken, Tim ; Keeling, Debbie I. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0541-x.

Full description at Econpapers || Download paper

68
132019S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM. (2019). Chen, Tom ; Srivastava, Rajendra K ; Hollebeek, Linda D. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:1:d:10.1007_s11747-016-0494-5.

Full description at Econpapers || Download paper

66
142020The future of social media in marketing. (2020). Stephen, Andrew T ; Hadi, Rhonda ; Grewal, Lauren ; Appel, Gil. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00695-1.

Full description at Econpapers || Download paper

65
152020The future of in-store technology. (2020). Nordfalt, Jens ; Roggeveen, Anne L ; Noble, Stephanie M ; Grewal, Dhruv. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00697-z.

Full description at Econpapers || Download paper

63
162017Toward a theory of customer engagement marketing. (2017). Carlson, Brad D ; Arnold, Mark J ; Moffett, Jordan W ; Harmeling, Colleen M. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-016-0509-2.

Full description at Econpapers || Download paper

62
172017Innovating for sustainability: a framework for sustainable innovations and a model of sustainable innovations orientation. (2017). Varadarajan, Rajan. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-015-0461-6.

Full description at Econpapers || Download paper

62
182017Event study methodology in the marketing literature: an overview. (2017). Ertekin, Larisa ; Warren, Nooshin L ; Sorescu, Alina. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:2:d:10.1007_s11747-017-0516-y.

Full description at Econpapers || Download paper

61
192016Utilizing customer knowledge in innovation: antecedents and impact of customer involvement on new product performance. (2016). Wu, Fang ; Cui, Anna S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:4:d:10.1007_s11747-015-0433-x.

Full description at Econpapers || Download paper

61
202019Customer engagement in service. (2019). Pozza, Ilaria Dalla ; Gupta, Shaphali ; Rajan, Bharath ; Kumar, V. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:1:d:10.1007_s11747-017-0565-2.

Full description at Econpapers || Download paper

58
212017The effectiveness of celebrity endorsements: a meta-analysis. (2017). Matthes, Jorg ; Knoll, Johannes. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-016-0503-8.

Full description at Econpapers || Download paper

58
222020Explainable AI: from black box to glass box. (2020). Rai, Arun. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00710-5.

Full description at Econpapers || Download paper

53
232017Can doing good lead to doing poorly? Firm value implications of CSR in the face of CSI. (2017). Hammerschmidt, Maik ; Wetzel, Hauke A ; Lenz, Isabell. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-016-0510-9.

Full description at Econpapers || Download paper

50
242018Good, better, engaged? The effect of company-initiated customer engagement behavior on shareholder value. (2018). Verhoef, Peter C ; Doorn, Jenny ; Ander, S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:3:d:10.1007_s11747-017-0539-4.

Full description at Econpapers || Download paper

50
252020The future of technology and marketing: a multidisciplinary perspective. (2020). Karahanna, Elena ; Kopalle, Praveen K ; Hulland, John ; Grewal, Dhruv. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00711-4.

Full description at Econpapers || Download paper

48
262019The consumer production journey: marketing to consumers as co-producers in the sharing economy. (2019). dellaert, benedict. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:2:d:10.1007_s11747-018-0607-4.

Full description at Econpapers || Download paper

47
272017The customer value proposition: evolution, development, and application in marketing. (2017). Eggert, Andreas ; Frow, Pennie ; Payne, Adrian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:4:d:10.1007_s11747-017-0523-z.

Full description at Econpapers || Download paper

46
282021Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI. (2021). Brock, Christian ; Wunderlich, Nancy V ; Wang, Cheng ; Blut, Markus. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-020-00762-y.

Full description at Econpapers || Download paper

46
292016Adaptive personalization using social networks. (2016). Rust, Roland T ; Wedel, Michel ; Chung, Tuck Siong. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0441-x.

Full description at Econpapers || Download paper

45
302016Eco-friendly product development strategy: antecedents, outcomes, and contingent effects. (2016). Zeriti, Athina ; Leonidou, Constantinos N ; Katsikeas, Constantine S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:6:d:10.1007_s11747-015-0470-5.

Full description at Econpapers || Download paper

44
312016Understanding loyalty program effectiveness: managing target and bystander effects. (2016). Palmatier, Robert W ; Steinhoff, Lena. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-014-0405-6.

Full description at Econpapers || Download paper

44
322021A strategic framework for artificial intelligence in marketing. (2021). Rust, Roland T ; Huang, Ming-Hui. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:1:d:10.1007_s11747-020-00749-9.

Full description at Econpapers || Download paper

43
332019Relationship journeys in the internet of things: a new framework for understanding interactions between consumers and smart objects. (2019). Hoffman, Donna L ; Novak, Thomas P. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:2:d:10.1007_s11747-018-0608-3.

Full description at Econpapers || Download paper

43
342019Online relationship marketing. (2019). Kozlenkova, Irina V ; Weaven, Scott ; Arli, Denni ; Steinhoff, Lena. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-018-0621-6.

Full description at Econpapers || Download paper

40
352017Firm capabilities and growth: the moderating role of market conditions. (2017). Rego, Lopo L ; Morgan, Neil A ; Feng, Hui. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-016-0472-y.

Full description at Econpapers || Download paper

40
362020A systematic review of brand transgression, service failure recovery and product-harm crisis: integration and guiding insights. (2020). Suri, Anshu ; Gregoire, Yany ; Khamitov, Mansur. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00679-1.

Full description at Econpapers || Download paper

40
372017Marketing research on product-harm crises: a review, managerial implications, and an agenda for future research. (2017). Heerde, Harald J ; Dekimpe, Marnik G ; Cleeren, Kathleen. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-017-0558-1.

Full description at Econpapers || Download paper

40
382019Endogeneity and marketing strategy research: an overview. (2019). Watson, George F ; Rutz, Oliver J. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-019-00630-4.

Full description at Econpapers || Download paper

40
392017Customer participation in services: domain, scope, and boundaries. (2017). Sivakumar, K ; Dong, Beibei. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0524-y.

Full description at Econpapers || Download paper

38
402018Unstructured data in marketing. (2018). Marinova, Detelina ; Balducci, Bitty. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:4:d:10.1007_s11747-018-0581-x.

Full description at Econpapers || Download paper

38
412020Personalized mobile marketing strategies. (2020). Xu, BO ; Luo, Xueming ; Tong, Siliang. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00693-3.

Full description at Econpapers || Download paper

37
422020Conceptualizing the electronic word-of-mouth process: What we know and need to know about eWOM creation, exposure, and evaluation. (2020). Sotgiu, Francesca ; Valck, Kristine ; Rosario, Ana Babi. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00706-1.

Full description at Econpapers || Download paper

37
432017Technology-driven service strategy. (2017). Rust, Roland T ; Huang, Ming-Hui. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0545-6.

Full description at Econpapers || Download paper

37
442019Capabilities for market-shaping: triggering and facilitating increased value creation. (2019). Windahl, Charlotta ; Storbacka, Kaj ; Nenonen, Suvi. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:4:d:10.1007_s11747-019-00643-z.

Full description at Econpapers || Download paper

36
452016Research framework, strategies, and applications of intelligent agent technologies (IATs) in marketing. (2016). Dass, Mayukh ; Javalgi, Rajshekar G ; Dixit, Ashutosh ; Kumar, V. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0426-9.

Full description at Econpapers || Download paper

34
462019Effective customer journey design: consumers’ conception, measurement, and consequences. (2019). Homburg, Christian ; Jozic, Danijel ; Kuehnl, Christina. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-018-00625-7.

Full description at Econpapers || Download paper

34
472019The effects of scarcity on consumer decision journeys. (2019). Chaplin, Lan Nguyen ; Zhu, Meng ; Bone, Sterling ; Shah, Anuj ; Thompson, Debora ; Roux, Caroline ; Hamilton, Rebecca ; Piff, Paul ; Oguinn, Thomas ; Mittal, Chiraag ; John, Deborah Roedder ; Hill, Ronald ; Goldsmith, Kelly ; Griskevicius, Vladas. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-018-0604-7.

Full description at Econpapers || Download paper

33
482016Paths to and off purchase: quantifying the impact of traditional marketing and online consumer activity. (2016). Pauwels, Koen ; Rutz, Oliver J ; Srinivasan, Shuba. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:4:d:10.1007_s11747-015-0431-z.

Full description at Econpapers || Download paper

32
492016Does relationship marketing matter in online retailing? A meta-analytic approach. (2016). Sheth, Jagdish ; Sharma, Dheeraj ; Verma, Varsha. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:2:d:10.1007_s11747-015-0429-6.

Full description at Econpapers || Download paper

31
502018Meta-analysis: integrating accumulated knowledge. (2018). Monroe, Kent B ; Puccinelli, Nancy ; Grewal, Dhruv. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:1:d:10.1007_s11747-017-0570-5.

Full description at Econpapers || Download paper

31
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12016Institutions and axioms: an extension and update of service-dominant logic. (2016). Lusch, Robert F ; Vargo, Stephen L. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0456-3.

Full description at Econpapers || Download paper

207
22017Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods. (2017). Ringle, Christian ; Sarstedt, Marko ; Tomas, G ; Hair, Joseph F ; THIELE, Kai Oliver . In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-017-0517-x.

Full description at Econpapers || Download paper

128
32020How artificial intelligence will change the future of marketing. (2020). Bressgott, Timna ; Grewal, Dhruv ; Guha, Abhijit ; Davenport, Thomas . In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00696-0.

Full description at Econpapers || Download paper

115
42017Customer engagement: the construct, antecedents, and consequences. (2017). Kumar, V ; Pansari, Anita. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-016-0485-6.

Full description at Econpapers || Download paper

113
52016Discriminant validity testing in marketing: an analysis, causes for concern, and proposed remedies. (2016). Ramirez, Edwar D ; Calantone, Roger ; Brady, Michael K ; Voorhees, Clay M. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0455-4.

Full description at Econpapers || Download paper

96
62018Marketing survey research best practices: evidence and recommendations from a review of JAMS articles. (2018). Smith, Keith Marion ; Baumgartner, Hans ; Hulland, John. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:1:d:10.1007_s11747-017-0532-y.

Full description at Econpapers || Download paper

81
72016Value co-creation: concept and measurement. (2016). Read, Stuart ; Ranjan, Kumar Rakesh. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:3:d:10.1007_s11747-014-0397-2.

Full description at Econpapers || Download paper

80
82020Customer experience: fundamental premises and implications for research. (2020). Jaakkola, Elina ; Becker, Larissa. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:4:d:10.1007_s11747-019-00718-x.

Full description at Econpapers || Download paper

71
92020The future of in-store technology. (2020). Nordfalt, Jens ; Roggeveen, Anne L ; Noble, Stephanie M ; Grewal, Dhruv. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00697-z.

Full description at Econpapers || Download paper

58
102019S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM. (2019). Chen, Tom ; Srivastava, Rajendra K ; Hollebeek, Linda D. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:1:d:10.1007_s11747-016-0494-5.

Full description at Econpapers || Download paper

53
112020The future of social media in marketing. (2020). Stephen, Andrew T ; Hadi, Rhonda ; Grewal, Lauren ; Appel, Gil. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00695-1.

Full description at Econpapers || Download paper

52
122018Review articles: purpose, process, and structure. (2018). Hulland, John ; Houston, Mark B ; Palmatier, Robert W. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:1:d:10.1007_s11747-017-0563-4.

Full description at Econpapers || Download paper

52
132017Customer experience management: toward implementing an evolving marketing concept. (2017). Kuehnl, Christina ; Jozi, Danijel ; Homburg, Christian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-015-0460-7.

Full description at Econpapers || Download paper

51
142017The role of data privacy in marketing. (2017). Murphy, Patrick E ; Martin, Kelly D. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:2:d:10.1007_s11747-016-0495-4.

Full description at Econpapers || Download paper

50
152020Explainable AI: from black box to glass box. (2020). Rai, Arun. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00710-5.

Full description at Econpapers || Download paper

49
162019Customer engagement in service. (2019). Pozza, Ilaria Dalla ; Gupta, Shaphali ; Rajan, Bharath ; Kumar, V. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:1:d:10.1007_s11747-017-0565-2.

Full description at Econpapers || Download paper

47
172021Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI. (2021). Brock, Christian ; Wunderlich, Nancy V ; Wang, Cheng ; Blut, Markus. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-020-00762-y.

Full description at Econpapers || Download paper

46
182021A strategic framework for artificial intelligence in marketing. (2021). Rust, Roland T ; Huang, Ming-Hui. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:1:d:10.1007_s11747-020-00749-9.

Full description at Econpapers || Download paper

43
192017Augmenting the eye of the beholder: exploring the strategic potential of augmented reality to enhance online service experiences. (2017). Mahr, Dominik ; Chylinski, Mathew ; de Ruyter, KO ; Hilken, Tim ; Keeling, Debbie I. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0541-x.

Full description at Econpapers || Download paper

41
202020The future of technology and marketing: a multidisciplinary perspective. (2020). Karahanna, Elena ; Kopalle, Praveen K ; Hulland, John ; Grewal, Dhruv. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00711-4.

Full description at Econpapers || Download paper

41
212017Event study methodology in the marketing literature: an overview. (2017). Ertekin, Larisa ; Warren, Nooshin L ; Sorescu, Alina. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:2:d:10.1007_s11747-017-0516-y.

Full description at Econpapers || Download paper

39
222019The consumer production journey: marketing to consumers as co-producers in the sharing economy. (2019). dellaert, benedict. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:2:d:10.1007_s11747-018-0607-4.

Full description at Econpapers || Download paper

39
232019Endogeneity and marketing strategy research: an overview. (2019). Watson, George F ; Rutz, Oliver J. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-019-00630-4.

Full description at Econpapers || Download paper

38
242018Good, better, engaged? The effect of company-initiated customer engagement behavior on shareholder value. (2018). Verhoef, Peter C ; Doorn, Jenny ; Ander, S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:3:d:10.1007_s11747-017-0539-4.

Full description at Econpapers || Download paper

37
252020A systematic review of brand transgression, service failure recovery and product-harm crisis: integration and guiding insights. (2020). Suri, Anshu ; Gregoire, Yany ; Khamitov, Mansur. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00679-1.

Full description at Econpapers || Download paper

36
262017Toward a theory of customer engagement marketing. (2017). Carlson, Brad D ; Arnold, Mark J ; Moffett, Jordan W ; Harmeling, Colleen M. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-016-0509-2.

Full description at Econpapers || Download paper

34
272017The effectiveness of celebrity endorsements: a meta-analysis. (2017). Matthes, Jorg ; Knoll, Johannes. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-016-0503-8.

Full description at Econpapers || Download paper

34
282019Online relationship marketing. (2019). Kozlenkova, Irina V ; Weaven, Scott ; Arli, Denni ; Steinhoff, Lena. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-018-0621-6.

Full description at Econpapers || Download paper

34
292020Conceptualizing the electronic word-of-mouth process: What we know and need to know about eWOM creation, exposure, and evaluation. (2020). Sotgiu, Francesca ; Valck, Kristine ; Rosario, Ana Babi. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00706-1.

Full description at Econpapers || Download paper

34
302019Relationship journeys in the internet of things: a new framework for understanding interactions between consumers and smart objects. (2019). Hoffman, Donna L ; Novak, Thomas P. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:2:d:10.1007_s11747-018-0608-3.

Full description at Econpapers || Download paper

33
312019Capabilities for market-shaping: triggering and facilitating increased value creation. (2019). Windahl, Charlotta ; Storbacka, Kaj ; Nenonen, Suvi. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:4:d:10.1007_s11747-019-00643-z.

Full description at Econpapers || Download paper

31
322020Personalized mobile marketing strategies. (2020). Xu, BO ; Luo, Xueming ; Tong, Siliang. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00693-3.

Full description at Econpapers || Download paper

31
332017Innovating for sustainability: a framework for sustainable innovations and a model of sustainable innovations orientation. (2017). Varadarajan, Rajan. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-015-0461-6.

Full description at Econpapers || Download paper

30
342017The customer value proposition: evolution, development, and application in marketing. (2017). Eggert, Andreas ; Frow, Pennie ; Payne, Adrian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:4:d:10.1007_s11747-017-0523-z.

Full description at Econpapers || Download paper

30
352017Can doing good lead to doing poorly? Firm value implications of CSR in the face of CSI. (2017). Hammerschmidt, Maik ; Wetzel, Hauke A ; Lenz, Isabell. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-016-0510-9.

Full description at Econpapers || Download paper

29
362021Social media marketing strategy: definition, conceptualization, taxonomy, validation, and future agenda. (2021). Leonidou, Leonidas C ; Larimo, Jorma ; Li, Fangfang. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:1:d:10.1007_s11747-020-00733-3.

Full description at Econpapers || Download paper

28
372016Utilizing customer knowledge in innovation: antecedents and impact of customer involvement on new product performance. (2016). Wu, Fang ; Cui, Anna S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:4:d:10.1007_s11747-015-0433-x.

Full description at Econpapers || Download paper

28
382017Marketing research on product-harm crises: a review, managerial implications, and an agenda for future research. (2017). Heerde, Harald J ; Dekimpe, Marnik G ; Cleeren, Kathleen. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-017-0558-1.

Full description at Econpapers || Download paper

26
392019Effective customer journey design: consumers’ conception, measurement, and consequences. (2019). Homburg, Christian ; Jozic, Danijel ; Kuehnl, Christina. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-018-00625-7.

Full description at Econpapers || Download paper

26
402019The effects of scarcity on consumer decision journeys. (2019). Chaplin, Lan Nguyen ; Zhu, Meng ; Bone, Sterling ; Shah, Anuj ; Thompson, Debora ; Roux, Caroline ; Hamilton, Rebecca ; Piff, Paul ; Oguinn, Thomas ; Mittal, Chiraag ; John, Deborah Roedder ; Hill, Ronald ; Goldsmith, Kelly ; Griskevicius, Vladas. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-018-0604-7.

Full description at Econpapers || Download paper

25
412020Technology readiness: a meta-analysis of conceptualizations of the construct and its impact on technology usage. (2020). Wang, Cheng ; Blut, Markus. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:4:d:10.1007_s11747-019-00680-8.

Full description at Econpapers || Download paper

25
422018Unstructured data in marketing. (2018). Marinova, Detelina ; Balducci, Bitty. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:4:d:10.1007_s11747-018-0581-x.

Full description at Econpapers || Download paper

24
432020Customer engagement in social media: a framework and meta-analysis. (2020). Herter, Marcia Maurer ; Pinto, Diego Costa ; Ladeira, Wagner Junior ; Santini, Fernando ; Babin, Barry J ; Sampaio, Claudio Hoffmann. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:6:d:10.1007_s11747-020-00731-5.

Full description at Econpapers || Download paper

23
442016Eco-friendly product development strategy: antecedents, outcomes, and contingent effects. (2016). Zeriti, Athina ; Leonidou, Constantinos N ; Katsikeas, Constantine S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:6:d:10.1007_s11747-015-0470-5.

Full description at Econpapers || Download paper

23
452017Technology-driven service strategy. (2017). Rust, Roland T ; Huang, Ming-Hui. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0545-6.

Full description at Econpapers || Download paper

23
462019Sounds like a healthy retail atmospheric strategy: Effects of ambient music and background noise on food sales. (2019). Szocs, Courtney ; Lund, Kaisa ; Biswas, Dipayan. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:1:d:10.1007_s11747-018-0583-8.

Full description at Econpapers || Download paper

22
472020Consumer effects of front-of-package nutrition labeling: an interdisciplinary meta-analysis. (2020). Sotgiu, Francesca ; Aydinli, Aylin ; Ikonen, Iina. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00663-9.

Full description at Econpapers || Download paper

22
482017Firm capabilities and growth: the moderating role of market conditions. (2017). Rego, Lopo L ; Morgan, Neil A ; Feng, Hui. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-016-0472-y.

Full description at Econpapers || Download paper

21
492020Impulse buying: a meta-analytic review. (2020). Grewal, Dhruv ; Xiao, Sarah Hong ; Blut, Markus ; Iyer, Gopalkrishnan R. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00670-w.

Full description at Econpapers || Download paper

21
502020Accurately measuring willingness to pay for consumer goods: a meta-analysis of the hypothetical bias. (2020). , Tammo ; Schmidt, Jonas . In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00666-6.

Full description at Econpapers || Download paper

21
Citing documents used to compute impact factor: 410
YearTitle
2022Overcoming privacy concerns in consumers’ use of health information technologies: A justice framework. (2022). Swani, Kunal ; Milne, George R ; Slepchuk, Alec N. In: Journal of Business Research. RePEc:eee:jbrese:v:141:y:2022:i:c:p:782-793.

Full description at Econpapers || Download paper

2022SHIFTing artificial intelligence to be responsible in healthcare: A systematic review. (2022). Wang, Yichuan ; Siala, Haytham . In: Social Science & Medicine. RePEc:eee:socmed:v:296:y:2022:i:c:s0277953622000855.

Full description at Econpapers || Download paper

2022Exploring Marketing Insights for Healthcare: Trends and Perspectives Based on Literature Investigation. (2022). Sasu, Dinu Vlad ; Arc, Naiana Nicoleta ; Popa, Adela Laura ; Tarcza, Teodora Mihaela ; Roca, Remus Dorel ; Bodog, Simona Aurelia. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:17:p:10499-:d:895432.

Full description at Econpapers || Download paper

2022L’orientation patient à l’hôpital public : un dispositif marketing comme compromis entre mondes. (2022). Laporte, Marie-Eve ; Gilbert, Patrick. In: Post-Print. RePEc:hal:journl:halshs-03737724.

Full description at Econpapers || Download paper

2022Leveraging Artificial Intelligence in Marketing for Social Good—An Ethical Perspective. (2022). Hermann, Erik. In: Journal of Business Ethics. RePEc:kap:jbuset:v:179:y:2022:i:1:d:10.1007_s10551-021-04843-y.

Full description at Econpapers || Download paper

2022Marketing research on Mobile apps: past, present and future. (2022). Tanusondjaja, Arry ; Michaelidou, Nina ; Pourazad, Naser ; Stocchi, Lara ; Harrigan, Paul. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:2:d:10.1007_s11747-021-00815-w.

Full description at Econpapers || Download paper

2022The Effects of Travelers’ Price Sensitivity on Information Search Behaviors. (2022). Kim, Jinok Susanna ; Lee, Seong-Hoon ; Kah, Junghye Angela. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:7:p:3818-:d:778283.

Full description at Econpapers || Download paper

2022Investigating the Impact of Resilience, Responsiveness, and Quality on Customer Loyalty of MSMEs: Empirical Evidence. (2022). Kac, Sonja Mlaker ; Elgazzar, Sara ; Ah, Nourhan. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:9:p:5011-:d:799290.

Full description at Econpapers || Download paper

2022The impact of customised mobile marketing on passenger shopping behaviour in the airport terminal. (2022). Ki, Ngai ; Wu, Cheng-Lung. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:66:y:2022:i:c:s0969698922000340.

Full description at Econpapers || Download paper

2022Luxury fashion brand customers’ perceptions of mobile marketing: Evidence of multiple communications and marketing channels. (2022). Hobson, Ana ; Wiid, Ria ; Ozuem, Wilson ; Azemi, Yllka. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:66:y:2022:i:c:s0969698922000376.

Full description at Econpapers || Download paper

2022Investigating the effect of advertising irritation on digital advertising effectiveness: A moderated mediation model. (2022). Islam, Tahir ; Mariani, Marcello M ; Dwivedi, Rohita ; Sharma, Anshuman. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:180:y:2022:i:c:s0040162522002578.

Full description at Econpapers || Download paper

2022The Impact of Mobile App Adoption on Cross-buying: The Moderating Roles of Product Category Characteristics and Adoption Timing. (2022). Sese, Javier F ; Liu, Huan. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:2:p:241-259.

Full description at Econpapers || Download paper

2022EFFECT OF SOCIAL MEDIA MARKETING ON CUSTOMER BRAND ENGAGEMENT IN THE BANKING INDUSTRY: EVIDENCE FROM AN EMERGING ECONOMY. (2022). Olise, Moses Chigbata ; Ojiaku, Obinna Christian ; Onuorah, Chikaodili Peace. In: Management and Marketing Journal. RePEc:aio:manmar:v:xx:y:2022:i:2:p:125-140.

Full description at Econpapers || Download paper

2022The impact of food delivery applications on Romanian consumers’ behaviour during the COVID-19 pandemic. (2022). Burlea-Schiopoiu, Adriana ; Puiu, Silvia ; Dinu, Adina . In: Socio-Economic Planning Sciences. RePEc:eee:soceps:v:82:y:2022:i:pa:s0038012121002123.

Full description at Econpapers || Download paper

2022How consumer digital signals are reshaping the customer journey. (2022). Kupor, Daniella ; Longoni, Chiara ; Thomaz, Felipe ; Libai, Barak ; Andrews, Michelle ; Rosario, Ana Babi ; Chae, Inyoung ; Inman, Jeffrey J ; Schweidel, David A ; Bart, Yakov ; Stephen, Andrew T ; Chen, Zoey. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00839-w.

Full description at Econpapers || Download paper

2022Artificial intelligence focus and firm performance. (2022). Mishra, Sagarika ; Ewing, Michael T ; Cooper, Holly B. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00876-5.

Full description at Econpapers || Download paper

2022Efficiency of customer loyalty programmes in the food retail industry. (2022). Antineskul, Ekaterina A ; Novikova, Kseniya V ; Ye, Victor. In: Journal of New Economy. RePEc:url:izvest:v:23:y:2022:i:4:p:121-136.

Full description at Econpapers || Download paper

2022Gender-generation characteristic in relation to the customer behavior and purchasing process in terms of mobile marketing. (2022). Olearova, Maria ; Fedorko, Richard ; Bacik, Radovan ; Stefko, Robert. In: Oeconomia Copernicana. RePEc:pes:ieroec:v:13:y:2022:i:1:p:181-223.

Full description at Econpapers || Download paper

2022Moving towards digital platforms revolution? Antecedents, determinants and conceptual framework for offline B2B networks. (2022). Ten, Carla Schwengber ; Todeschini, Bruna Villa ; de Jesus, Diego Augusto ; Peruchi, Diego Falco. In: Journal of Business Research. RePEc:eee:jbrese:v:142:y:2022:i:c:p:344-363.

Full description at Econpapers || Download paper

2022The Impact of Digital Capability on Manufacturing Company Performance. (2022). Ahmad, Mahmood ; Gu, Ying ; Wang, Xiaoli ; Xue, Chaokai. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:10:p:6214-:d:819713.

Full description at Econpapers || Download paper

2022How luxury retail will change forever – The role of atmospherics in the digital era. (2022). Klaus, Philipp Aphila. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001503.

Full description at Econpapers || Download paper

2022The effect of marketing department power on investor responses to announcements of AI-embedded new product innovations. (2022). Srivastava, Rajendra ; Padigar, Manjunath ; Pupovac, Ljubomir ; Sinha, Ashish. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00873-8.

Full description at Econpapers || Download paper

2022Understanding the Impacts of Digital Transformation in the Service Industry: the Mutation of the Back-Office Function in the Insurance Sector. (2022). Hooge, Sophie ; Dalmasso, Cedric ; Levesque, John. In: Post-Print. RePEc:hal:journl:hal-04068150.

Full description at Econpapers || Download paper

2022Shareholder wealth implications of software firms’ transition to cloud computing: a marketing perspective. (2022). Dutta, Shantanu ; Tuli, Kapil R ; Nezami, Mehdi. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:3:d:10.1007_s11747-021-00818-7.

Full description at Econpapers || Download paper

2022Investigating the effect of social media application on firm capabilities and performance: The perspective of dynamic capability view. (2022). Zheng, YI ; Yu, Qionglei ; Ye, YU. In: Journal of Business Research. RePEc:eee:jbrese:v:139:y:2022:i:c:p:510-519.

Full description at Econpapers || Download paper

2022Do brands’ social media marketing activities matter? A moderation analysis. (2022). Khan, Imran. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s096969892100360x.

Full description at Econpapers || Download paper

2022Seamless experience in the context of omnichannel shopping： scale development and empirical validation. (2022). Li, Jingwen ; Chang, Ya Ping. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003660.

Full description at Econpapers || Download paper

2022The cost of looking natural: Why the no-makeup movement may fail to discourage cosmetic use. (2022). Soleymani, Saber ; Wang, Pengyuan ; Yazdani, Elham ; Smith, Rosanna K ; Anh, Lan. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:2:d:10.1007_s11747-021-00801-2.

Full description at Econpapers || Download paper

2022An Investigation on Consumer Perceptions of Email and Social Media Marketing: An Advertising Case in South Africa. (2022). de Villiers, Marike Venter ; Nyagadza, Brighton ; Chuchu, Tinashe ; de Barros, Tiago ; de la Roche, Caitlin. In: International Review of Management and Marketing. RePEc:eco:journ3:2022-04-4.

Full description at Econpapers || Download paper

2022The micro foundations of social media use: Artificial intelligence integrated routine model. (2022). Kamble, Sachin S ; Ul, Mirza Amin ; Mani, Venkatesh ; Ghouri, Arsalan Mujahid. In: Journal of Business Research. RePEc:eee:jbrese:v:144:y:2022:i:c:p:80-92.

Full description at Econpapers || Download paper

2022Amid the COVID-19 Pandemic, Social Media Usage and Food Waste Intention: The Role of Excessive Buying Behavior and Religiosity. (2022). Elshaer, Ibrahim A. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:11:p:6786-:d:829876.

Full description at Econpapers || Download paper

2022The impacts of social media influencer’s credibility attributes on gen Z purchase intention with brand image as mediation:Study on consumers of Korea cosmetic product. (2022). Vata, Raditha Dwi ; Rahayu, Mintarti ; Putri, Santi Duwi. In: International Journal of Research in Business and Social Science (2147-4478). RePEc:rbs:ijbrss:v:11:y:2022:i:5:p:18-32.

Full description at Econpapers || Download paper

2022COVID-19 and social media communication strategies: A comparative study of the effectiveness of Facebook posts during the lockdown and the “new normal†in the airline industry. (2022). Porcu, Luca ; Crespo-Almendros, Esmeralda ; Prados-Pea, Ma Beln. In: Journal of Air Transport Management. RePEc:eee:jaitra:v:103:y:2022:i:c:s0969699722000758.

Full description at Econpapers || Download paper

2022The Role of Social Media in Firms’ Marketing Communication in the Polish Market. (2022). Sobocinska, Magdalena ; Mazurek-Lopacinska, Krystyna. In: European Research Studies Journal. RePEc:ers:journl:v:xxv:y:2022:i:3:p:216-234.

Full description at Econpapers || Download paper

2022Digital technologies: tensions in privacy and data. (2022). Quach, Sara ; Martin, Kelly D ; Weaven, Scott ; Palmatier, Robert W ; Thaichon, Park. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00845-y.

Full description at Econpapers || Download paper

2022Company websites and mobile apps versus social media: which service experience creates more customer value for online travel agencies?. (2022). Janupiboon, Thanyamai P ; Kamalanon, Piyanoot ; Chen, Ja-Shen. In: Service Business. RePEc:spr:svcbiz:v:16:y:2022:i:4:d:10.1007_s11628-022-00511-x.

Full description at Econpapers || Download paper

2022Introducing the contentpreneur: Making the case for research on content creation-based online platforms. (2022). Jordan, Samantha L ; Chandler, Jeffrey A ; Short, Jeremy C ; Johnson, Nicholas E. In: Journal of Business Venturing Insights. RePEc:eee:jobuve:v:18:y:2022:i:c:s2352673422000269.

Full description at Econpapers || Download paper

2022
2022Did clickbait crack the code on virality?. (2022). de Bruyn, Arnaud ; Dutta, Souvik ; Mukherjee, Prithwiraj. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:3:d:10.1007_s11747-021-00830-x.

Full description at Econpapers || Download paper

2022Harnessing the potential of online marketplaces in the Philippines: Insights from the National Information and Communications Technology Household Survey. (2022). Bayudan-Dacuycuy, Connie ; Bayudandacuycuy, Connie. In: Asia and the Pacific Policy Studies. RePEc:bla:asiaps:v:9:y:2022:i:3:p:288-316.

Full description at Econpapers || Download paper

2022Predictive Analytics in Business Analytics: Decision Tree. (2022). Moslehpour, Massoud ; Sharon, Peck Yeng ; Lee, Chee Sun. In: Advances in Decision Sciences. RePEc:aag:wpaper:v:26:y:2022:i:1:p:1-30.

Full description at Econpapers || Download paper

2022The social significance of AI in retail on customer experience and shopping practices. (2022). Elms, Jonathan ; Bulmer, Sandy ; Moore, Simon . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003210.

Full description at Econpapers || Download paper

2022Systematic review on customer citizenship behavior: Clarifying the domain and future research agenda. (2022). Spail, Vojtch ; Klezl, Vojtch ; Mitrega, Maciej. In: Journal of Business Research. RePEc:eee:jbrese:v:140:y:2022:i:c:p:25-39.

Full description at Econpapers || Download paper

2022Understanding Impacts of Service Robots with the Revised Gap Model. (2022). Li, Xiaodong ; Huang, Chaoying ; Zhang, Shengliang ; Ren, AI. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:5:p:2692-:d:758464.

Full description at Econpapers || Download paper

2022Marketing intelligence: Innovation ability to anticipate global competition. (2022). Kusumah, Allizia Zulfa ; Suganda, Uce Karna ; Aripin, Zaenal. In: International Journal of Research in Business and Social Science (2147-4478). RePEc:rbs:ijbrss:v:11:y:2022:i:1:p:328-339.

Full description at Econpapers || Download paper

2022Forecasting the macrolevel determinants of entrepreneurial opportunities using artificial intelligence models. (2022). OMRI, Anis ; Mefteh-Wali, Salma ; Ballouk, Houssein ; ben Jabeur, Sami. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:175:y:2022:i:c:s0040162521007848.

Full description at Econpapers || Download paper

2022AI Startup Business Models. (2022). Bohm, Markus ; Weking, Jorg ; Beutter, Moritz ; Weber, Michael ; Krcmar, Helmut. In: Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK. RePEc:spr:binfse:v:64:y:2022:i:1:d:10.1007_s12599-021-00732-w.

Full description at Econpapers || Download paper

2022Is Artificial Intelligence Better than Manpower? The Effects of Different Types of Online Customer Services on Customer Purchase Intentions. (2022). Zhao, Shiyue ; Zhu, Wei ; Qin, Min. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:7:p:3974-:d:781135.

Full description at Econpapers || Download paper

2022Improving Entrepreneurs’ Digital Skills and Firms’ Digital Competencies through Business Apps Training: A Study of Small Firms. (2022). Drydakis, Nick. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:8:p:4417-:d:789054.

Full description at Econpapers || Download paper

2022Drivers of autonomous vehicles—analyzing consumer preferences for self-driving car brand extensions. (2022). Eggers, Fabian. In: Marketing Letters. RePEc:kap:mktlet:v:33:y:2022:i:1:d:10.1007_s11002-021-09571-x.

Full description at Econpapers || Download paper

2022AI-employee collaboration and business performance: Integrating knowledge-based view, socio-technical systems and organisational socialisation framework. (2022). Abadie, Amelie ; Joel-Edgar, Sian ; Dey, Prasanta Kumar ; Budhwar, Pawan ; Chowdhury, Soumyadeb. In: Journal of Business Research. RePEc:eee:jbrese:v:144:y:2022:i:c:p:31-49.

Full description at Econpapers || Download paper

2022Algorithmic bias in machine learning-based marketing models. (2022). Michael, Katina ; Bandara, Ruwan J ; Biswas, Kumar ; Sajib, Shahriar ; Dwivedi, Yogesh K ; Akter, Shahriar. In: Journal of Business Research. RePEc:eee:jbrese:v:144:y:2022:i:c:p:201-216.

Full description at Econpapers || Download paper

2022How B2B platform improves Buyers’ performance: Insights into platform’s substitution effect. (2022). Zuo, Peng ; Wang, Xiaodong ; Zhao, Taiyang ; Mao, Hongyi ; Zhou, Liying. In: Journal of Business Research. RePEc:eee:jbrese:v:143:y:2022:i:c:p:72-80.

Full description at Econpapers || Download paper

2022Social media use: A review of innovation management practices. (2022). Hammedi, Wafa ; Mahr, Dominik ; Muninger, Marie-Isabelle. In: Journal of Business Research. RePEc:eee:jbrese:v:143:y:2022:i:c:p:140-156.

Full description at Econpapers || Download paper

2022Achieving the promise of AI and ML in delivering economic and relational customer value in B2B. (2022). Chatterjee, Sharmila C ; Latinovic, Zoran. In: Journal of Business Research. RePEc:eee:jbrese:v:144:y:2022:i:c:p:966-974.

Full description at Econpapers || Download paper

2022Overcoming the pitfalls and perils of algorithms: A classification of machine learning biases and mitigation methods. (2022). Fahse, Tobias ; Herhausen, Dennis ; van Giffen, Benjamin. In: Journal of Business Research. RePEc:eee:jbrese:v:144:y:2022:i:c:p:93-106.

Full description at Econpapers || Download paper

2022Are longer reviews always more helpful? Disentangling the interplay between review length and line of argumentation. (2022). Neumann, Dirk ; Prollochs, Nicolas ; Lutz, Bernhard. In: Journal of Business Research. RePEc:eee:jbrese:v:144:y:2022:i:c:p:888-901.

Full description at Econpapers || Download paper

2022Machine learning in marketing: A literature review, conceptual framework, and research agenda. (2022). Wu, Yuanyuan. In: Journal of Business Research. RePEc:eee:jbrese:v:145:y:2022:i:c:p:35-48.

Full description at Econpapers || Download paper

2022Let me transfer you to our AI-based manager: Impact of manager-level job titles assigned to AI-based agents on marketing outcomes. (2022). Jeon, Yongwoog Andrew. In: Journal of Business Research. RePEc:eee:jbrese:v:145:y:2022:i:c:p:892-904.

Full description at Econpapers || Download paper

2022Artificial intelligence in E-Commerce: a bibliometric study and literature review. (2022). Akter, Shahriar ; Andre, Kevin Daniel ; Wamba, Samuel Fosso ; Bawack, Ransome Epie. In: Electronic Markets. RePEc:spr:elmark:v:32:y:2022:i:1:d:10.1007_s12525-022-00537-z.

Full description at Econpapers || Download paper

2022AI based study on product development and process design. (2022). Shabaz, Mohammad ; Gupta, Shaurya ; Vyas, Sonali ; Lei, Ying. In: International Journal of System Assurance Engineering and Management. RePEc:spr:ijsaem:v:13:y:2022:i:1:d:10.1007_s13198-021-01404-4.

Full description at Econpapers || Download paper

2022The effectiveness of AI salesperson vs. human salesperson across the buyer-seller relationship stages. (2022). Chang, Woojung. In: Journal of Business Research. RePEc:eee:jbrese:v:148:y:2022:i:c:p:241-251.

Full description at Econpapers || Download paper

2022Digital Transformation of Accounting Practices and Behavior During COVID-19: MENA Evidence. (2022). Matta, Joelle ; Feghali, Khalil ; Moussa, Samir. In: Journal of Accounting and Management Information Systems. RePEc:ami:journl:v:21:y:2022:i:2:p:236-269.

Full description at Econpapers || Download paper

2022Artificial Intelligence and Declined Guilt: Retailing Morality Comparison Between Human and AI. (2022). Park, Jongwon ; Lee, Jacob C ; Kim, Jungkeun ; Giroux, Marilyn. In: Journal of Business Ethics. RePEc:kap:jbuset:v:178:y:2022:i:4:d:10.1007_s10551-022-05056-7.

Full description at Econpapers || Download paper

2022.

Full description at Econpapers || Download paper

2022Changes in Relationships with Business Customers under the Influence Pandemic on the Example of a Medium-Sized Enterprise in the Paper Industry. (2022). Waniowski, Pawel ; Sobotkiewicz, Dariusz. In: European Research Studies Journal. RePEc:ers:journl:v:xxv:y:2022:i:2:p:376-386.

Full description at Econpapers || Download paper

2022Reviewing the impact of digital migration on the consumer buying journey with robust measurement of PLS?SEM and R Studio. (2022). Nayyar, Varun. In: Systems Research and Behavioral Science. RePEc:bla:srbeha:v:39:y:2022:i:3:p:542-556.

Full description at Econpapers || Download paper

2022Artificial Intelligence and Machine Learning: Exploring drivers, barriers, and future developments in marketing management. (2022). Reinecke, Sven ; Fischer, Peter M ; Volkmar, Gioia. In: Journal of Business Research. RePEc:eee:jbrese:v:149:y:2022:i:c:p:599-614.

Full description at Econpapers || Download paper

2022AI and digitalization in relationship management: Impact of adopting AI-embedded CRM system. (2022). Vrontis, Demetris ; Chaudhuri, Ranjan ; Chatterjee, Sheshadri. In: Journal of Business Research. RePEc:eee:jbrese:v:150:y:2022:i:c:p:437-450.

Full description at Econpapers || Download paper

2022The usefulness of socio-demographic variables in predicting purchase decisions: Evidence from machine learning procedures. (2022). Wang, Juan ; Louviere, Jordan J ; Carson, Richard T ; Meade, Nigel ; Islam, Towhidul. In: Journal of Business Research. RePEc:eee:jbrese:v:151:y:2022:i:c:p:324-338.

Full description at Econpapers || Download paper

2022Inclusive or exclusive? Investigating how retail technology can reduce old consumers’ barriers to shopping. (2022). Dennis, Charles ; Boardman, Rosy ; Viassone, Milena ; Pantano, Eleonora. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001679.

Full description at Econpapers || Download paper

2022A Framework for Collaborative Artificial Intelligence in Marketing. (2022). Rust, Roland T ; Huang, Ming-Hui. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:2:p:209-223.

Full description at Econpapers || Download paper

2022Open data: Lost opportunity or unrealized potential?. (2022). Wallin, Martin W ; BJRKDAHL, JOAKIM ; Holgersson, Marcus ; Temiz, Serdar. In: Technovation. RePEc:eee:techno:v:114:y:2022:i:c:s0166497222000827.

Full description at Econpapers || Download paper

2022AI anthropomorphism and its effect on users self-congruence and self–AI integration: A theoretical framework and research agenda. (2022). Gregory-Smith, Diana ; Javornik, Ana ; Alabed, Amani. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:182:y:2022:i:c:s0040162522003109.

Full description at Econpapers || Download paper

2022Technologies, expériences, services et au-delà ! Plaidoyer pour développer la recherche sur les technologies, les expériences et les services. (2022). Lancelot-Miltgen, Caroline ; Hammedi, Wafa ; Poncin, Ingrid. In: Post-Print. RePEc:hal:journl:hal-03818050.

Full description at Econpapers || Download paper

2022Hey, Alexa! What attributes of Skills affect firm value?. (2022). Bahmani, Navid ; Bhatnagar, Amit ; Gauri, Dinesh. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00851-0.

Full description at Econpapers || Download paper

2022Technology devalues luxury? Exploring consumer responses to AI-designed luxury products. (2022). Xu, Lidan ; Mehta, Ravi. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00854-x.

Full description at Econpapers || Download paper

2022Trojan horse or useful helper? A relationship perspective on artificial intelligence assistants with humanlike features. (2022). Uysal, Ertugrul ; Alavi, Sascha ; Bezenon, Valery. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00856-9.

Full description at Econpapers || Download paper

2022Artificial empathy in marketing interactions: Bridging the human-AI gap in affective and social customer experience. (2022). Okazaki, Shintaro ; Li, Hairong ; Liu-Thompkins, Yuping. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00892-5.

Full description at Econpapers || Download paper

2022The future of digital technologies in marketing: A conceptual framework and an overview. (2022). Plangger, Kirk ; Grewal, Dhruv ; Ruyter, KO ; Tucker, Catherine. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00906-2.

Full description at Econpapers || Download paper

2022The pandemic of loneliness: designing smart tourism for combating loneliness. (2022). Cimbaljevi, Marija ; Solarevi, Milica ; Jovanovi, Tamara ; Pavlukovi, Vanja ; Vujii, Miroslav D ; Gretzel, Ulrike ; Stankov, Ugljea. In: Information Technology & Tourism. RePEc:spr:infott:v:24:y:2022:i:4:d:10.1007_s40558-022-00234-9.

Full description at Econpapers || Download paper

2022“How mAy I help you today?” The use of AI chatbots in small family businesses and the moderating role of customer affective commitment. (2022). Konstantoulaki, Kleopatra ; Giovanis, Apostolos ; Kastanakis, Minas N ; Rizomyliotis, Ioannis ; Kostopoulos, Ioannis. In: Journal of Business Research. RePEc:eee:jbrese:v:153:y:2022:i:c:p:329-340.

Full description at Econpapers || Download paper

2022How robots will affect the future of retailing. (2022). Grewal, Dhruv ; Guha, Abhijit. In: AMS Review. RePEc:spr:amsrev:v:12:y:2022:i:3:d:10.1007_s13162-022-00241-3.

Full description at Econpapers || Download paper

2022Machine learning and artificial intelligence use in marketing: a general taxonomy. (2022). Bacconi, Andrea ; Sestino, Andrea ; Mauro, Andrea. In: Italian Journal of Marketing. RePEc:spr:ijmark:v:2022:y:2022:i:4:d:10.1007_s43039-022-00057-w.

Full description at Econpapers || Download paper

2022Improvement in Customer Experience Through the Creation of Virtual Brand Communities. (2022). Stankova, Monika ; Kuchta, Martin ; Matuoviova, Monika. In: Tržište/Market. RePEc:zag:market:v:34:y:2022:i:1:p:79-92.

Full description at Econpapers || Download paper

2022Proximity marketing and Bluetooth beacon technology: A dynamic mechanism leading to relationship program receptiveness. (2022). Sung, Julian Ming ; Hanh, Angelina Nhat ; Cheng, Edward Ying-Lun ; Nguyen, Tessa Tien ; Lin, Marta Yuan-Chen. In: Journal of Business Research. RePEc:eee:jbrese:v:141:y:2022:i:c:p:151-162.

Full description at Econpapers || Download paper

2022Change in technology-enabled omnichannel customer experiences in-store. (2022). Kent, Anthony ; Alexander, Bethan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698920313461.

Full description at Econpapers || Download paper

2022Effects of characteristics of in-store retail technology on customer citizenship behavior. (2022). Lee, Kangcheol ; Wang, Chen-Ya ; Gong, Taeshik. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921000540.

Full description at Econpapers || Download paper

2022Is a gift on sale “heart-discounted†? Givers’ misprediction on the value of discounted gifts and the influence of service robots. (2022). Yi, Youjae ; Park, Yookyung. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921000552.

Full description at Econpapers || Download paper

2022Is the shopper always the king/queen? Study of omnichannel retail technology use and shopping orientations. (2022). Slama, Boulbeba ; Miltgen, Caroline Lancelot ; ben Mimoun, Mohamed Slim. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004100.

Full description at Econpapers || Download paper

2022An Approach to Assessing Shopper Acceptance of Beacon Triggered Promotions in Smart Retail. (2022). Bara, Duan ; Labus, Aleksandra ; Urevi, Nataa ; Despotovi-Zraki, Marijana ; Radenkovi, Milo. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:6:p:3256-:d:768236.

Full description at Econpapers || Download paper

2022Designing satisfying service encounters: website versus store touchpoints. (2022). Bolton, Ruth ; Tarasi, Crina O ; Gustafsson, Anders ; Witell, Lars. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:1:d:10.1007_s11747-021-00808-9.

Full description at Econpapers || Download paper

2022Ability is in the eye of the beholder: How context and individual factors shape consumer perceptions of digital assistant ability. (2022). Rapp, Adam ; Zablah, Alex R ; Beeler, Lisa . In: Journal of Business Research. RePEc:eee:jbrese:v:148:y:2022:i:c:p:33-46.

Full description at Econpapers || Download paper

2022Digitalization driven retail business model innovation: Evaluation of past and avenues for future research trends. (2022). Sohrabpour, Vahid ; Parida, Vinit ; Oghazi, Pejvak ; Mostaghel, Rana. In: Journal of Business Research. RePEc:eee:jbrese:v:146:y:2022:i:c:p:134-145.

Full description at Econpapers || Download paper

2022Augmented reality-delivered product information at the point of sale: when information controllability backfires. (2022). Akbar, Payam ; Mai, Robert ; Joerss, Tom ; Hoffmann, Stefan. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:4:d:10.1007_s11747-022-00855-w.

Full description at Econpapers || Download paper

2022In the consumers’ eye: A mixed-method approach to understanding how VR-Content influences unbranded product quality perceptions. (2022). Laverie, Debra A ; Anderson, Kelley Cours. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:67:y:2022:i:c:s0969698922000704.

Full description at Econpapers || Download paper

2022Effects of the in-store crowd and employee perceptions on intentions to revisit and word-of-mouth via transactional satisfaction: A SOR approach. (2022). Audrain-Pontevia, Anne-Franoise ; Hombourger-Bars, Sabrina ; Errajaa, Karim. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001801.

Full description at Econpapers || Download paper

2022The Fifth Industrial Revolution: How Harmonious Human–Machine Collaboration is Triggering a Retail and Service [R]evolution. (2022). Parasuraman, A ; Grewal, Dhruv ; Mende, Martin ; Noble, Stephanie M. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:2:p:199-208.

Full description at Econpapers || Download paper

2022The Future of Digital Communication Research: Considering Dynamics and Multimodality. (2022). Ordenes, Francisco Villarroel ; Ludwig, Stephan ; Herhausen, Dennis ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:2:p:224-240.

Full description at Econpapers || Download paper

2022Technology-enabled personalization: Impact of smart technology choice on consumer shopping behavior. (2022). Riegger, Anne-Sophie ; Merfeld, Katrin ; Klein, Jan F ; Henkel, Sven. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:181:y:2022:i:c:s0040162522002773.

Full description at Econpapers || Download paper

2022Comparing the effectiveness of rewards and individually targeted coupons in loyalty programs. (2022). Guhl, Daniel ; Gabel, Sebastian. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:3:p:395-411.

Full description at Econpapers || Download paper

2022Ideally human-ish: How anthropomorphized do you have to be in shopper-facing retail technology?. (2022). Collier, Joel E ; Kazandjian, Brett ; Esmark, Carol L ; Hancock, Tyler ; Barney, Christian. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:4:p:685-705.

Full description at Econpapers || Download paper

2022New forms of connected customer/connected salesperson communication. (2022). Bendjaballah, Madiha. In: Post-Print. RePEc:hal:journl:hal-03542748.

Full description at Econpapers || Download paper

2022Vers une communication client/vendeur médiatisée par lusage de linstrument digital. (2022). Heitz-Spahn, Sandrine ; Dianoux, Christian ; Bendjaballah, Madiha. In: Post-Print. RePEc:hal:journl:hal-03542762.

Full description at Econpapers || Download paper

2022The future of buyer–seller interactions: a conceptual framework and research agenda. (2022). Pourmasoudi, Mohsen ; Lam, Son K ; Atefi, Yashar ; Ahearne, Michael. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:1:d:10.1007_s11747-021-00803-0.

Full description at Econpapers || Download paper

2022The consumption of dark narratives: A systematic review and research agenda. (2022). Lopez-Bonilla, Jesus Manuel ; Luna-Cortes, Gonzalo. In: Journal of Business Research. RePEc:eee:jbrese:v:145:y:2022:i:c:p:524-534.

Full description at Econpapers || Download paper

2022Classifying and measuring the service quality of AI chatbot in frontline service. (2022). Tang, Jing ; Lu, Yaobin ; Gong, Yeming ; Chen, Qian. In: Journal of Business Research. RePEc:eee:jbrese:v:145:y:2022:i:c:p:552-568.

Full description at Econpapers || Download paper

2022Service robots’ anthropomorphism: dimensions, factors and internal relationships. (2022). Ren, AI ; Li, Xiaodong ; Lin, Xinfeng ; Zhang, Shengliang. In: Electronic Markets. RePEc:spr:elmark:v:32:y:2022:i:1:d:10.1007_s12525-022-00527-1.

Full description at Econpapers || Download paper

2022Some critical and ethical perspectives on the empirical turn of AI interpretability. (2022). John-Mathews, Jean-Marie. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:174:y:2022:i:c:s0040162521006429.

Full description at Econpapers || Download paper

2022Transforming business using digital innovations: the application of AI, blockchain, cloud and data analytics. (2022). Rahman, Mahfuzur ; Uddin, Muhammad Rajib ; Michael, Katina ; Akter, Shahriar ; McCarthy, Grace. In: Annals of Operations Research. RePEc:spr:annopr:v:308:y:2022:i:1:d:10.1007_s10479-020-03620-w.

Full description at Econpapers || Download paper

2022Values and Ethics in Information Systems. (2022). Hinz, Oliver ; Krasnova, Hanna ; Trenz, Manuel ; Spiekermann, Sarah ; Risius, Marten ; Niehaves, Bjorn ; Maedche, Alexander ; Koster, Antonia ; Heimbach, Irina ; Gimpel, Henner ; Benlian, Alexander ; Baumann, Annika. In: Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK. RePEc:spr:binfse:v:64:y:2022:i:2:d:10.1007_s12599-021-00734-8.

Full description at Econpapers || Download An empirical comparison of machine learning methods for text-based sentiment analysis of online consumer reviews. (2022). Singh, Sameer ; Deng, Yiting ; Currim, Imran S ; Alantari, Huwail J. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:39:y:2022:i:1:p:1-19.

Full description at Econpapers || Download paper

2022Values and Ethics in Information Systems – A State-of-the-Art Analysis and Avenues for Future Research. (2022). Gimpel, Henner ; Benlian, Alexander ; Baumann, Annika ; Hinz, Oliver ; Krasnova, Hanna ; Trenz, Manuel ; Spiekermann, Sarah ; Risius, Marten ; Niehaves, Bjorn ; Maedche, Alexander ; Koster, Antonia ; Heimbach, Irina. In: Publications of Darmstadt Technical University, Institute for Business Studies (BWL). RePEc:dar:wpaper:130842.

Full description at Econpapers || Download paper

2022ESG score prediction through random forest algorithm. (2022). Levantesi, Susanna ; Decclesia, Rita ; Damato, Valeria. In: Computational Management Science. RePEc:spr:comgts:v:19:y:2022:i:2:d:10.1007_s10287-021-00419-3.

Full description at Econpapers || Download paper

2022Understanding users’ negative responses to recommendation algorithms in short-video platforms: a perspective based on the Stressor-Strain-Outcome (SSO) framework. (2022). Lai, Kee-Hung ; Guo, Xitong ; Sun, Yongqiang ; Ma, Xiumei ; Vogel, Doug. In: Electronic Markets. RePEc:spr:elmark:v:32:y:2022:i:1:d:10.1007_s12525-021-00488-x.

Full description at Econpapers || Download paper

2022Framework for open insurance strategy: insights from a European study. (2022). Muylle, Steve ; Standaert, Willem. In: The Geneva Papers on Risk and Insurance - Issues and Practice. RePEc:pal:gpprii:v:47:y:2022:i:3:d:10.1057_s41288-022-00264-8.

Full description at Econpapers || Download paper

2022Explaining automated decision-making: a multinational study of the GDPR right to meaningful information. (2022). Vaiste, Juho ; Lepinkainen, Nea ; Jensen, Rikke Hagensby ; Berkel, Niels ; Soderlund, Kasia ; Franke, Ulrik ; Dexe, Jacob. In: The Geneva Papers on Risk and Insurance - Issues and Practice. RePEc:pal:gpprii:v:47:y:2022:i:3:d:10.1057_s41288-022-00271-9.

Full description at Econpapers || Download paper

2022A theory?driven machine learning system for financial disinformation detection. (2022). Zhang, Zhongju ; Du, Qianzhou. In: Production and Operations Management. RePEc:bla:popmgt:v:31:y:2022:i:8:p:3160-3179.

Full description at Econpapers || Download paper

2022.

Full description at Econpapers || Download paper

2022.

Full description at Econpapers || Download paper

2022Paradoxical Tensions Related to AI-Powered Evaluation Systems in Competitive Sports. (2022). Chian, Felix Ter ; Penttinen, Esko ; Standaert, Willem ; Mazurova, Elena. In: Information Systems Frontiers. RePEc:spr:infosf:v:24:y:2022:i:3:d:10.1007_s10796-021-10215-8.

Full description at Econpapers || Download paper

2022User trust in artificial intelligence: A comprehensive conceptual framework. (2022). Wibowo, Santoso ; Yang, Rongbin. In: Electronic Markets. RePEc:spr:elmark:v:32:y:2022:i:4:d:10.1007_s12525-022-00592-6.

Full description at Econpapers || Download paper

2022Decision support for efficient XAI services - A morphological analysis, business model archetypes, and a decision tree. (2022). Breitner, Michael H ; Licker, Luisa ; Jagels, Sarah ; Hoppe, Paul ; Gerlach, Jana. In: Electronic Markets. RePEc:spr:elmark:v:32:y:2022:i:4:d:10.1007_s12525-022-00603-6.

Full description at Econpapers || Download paper

2022Trust in artificial intelligence: From a Foundational Trust Framework to emerging research opportunities. (2022). Storey, Veda C ; Maass, Wolfgang ; Lukyanenko, Roman. In: Electronic Markets. RePEc:spr:elmark:v:32:y:2022:i:4:d:10.1007_s12525-022-00605-4.

Full description at Econpapers || Download paper

2022A contingency-based approach to the nexus between international strategic brand management and export performance. (2022). Wilson, Alan ; Gounaris, Spiros ; Doherty, Anne Marie ; Pyper, Keith. In: Journal of Business Research. RePEc:eee:jbrese:v:148:y:2022:i:c:p:472-488.

Full description at Econpapers || Download paper

2022Digitalization and its impact on contemporary marketing strategies and practices. (2022). Laszlo, Jozsa ; Fam, Kim-Shyan ; Memon, Mumtaz Ali ; Cheah, Jun-Hwa ; Cham, Tat-Huei. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:2:d:10.1057_s41270-022-00167-6.

Full description at Econpapers || Download paper

2022Brand-generated social media content and its differential impact on loyalty program members. (2022). Franco, Jose ; Molina-Castillo, Francisco-Jose ; Rishika, Rishika ; Stanko, Michael A ; Hernandez-Ortega, Blanca I. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:5:d:10.1007_s11747-022-00869-4.

Full description at Econpapers || Download paper

2022Distributed marketing networks: The fourth industrial revolution. (2022). Kotler, Philip ; Achrol, Ravi S. In: Journal of Business Research. RePEc:eee:jbrese:v:150:y:2022:i:c:p:515-527.

Full description at Econpapers || Download paper

2022Measuring the impact of online reviews on consumer purchase decisions – A scale development study. (2022). Shi, Yangyan ; Swar, Biranchi Narayan ; Venkatesh, V G ; Panda, Rajesh ; Fernandes, Semila. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s096969892200159x.

Full description at Econpapers || Download paper

2022Virtual Reality Destination Experiences Model: A Moderating Variable between Wisesa Sustainable Tourism Behavior and Tourists’ Intention to Visit. (2022). , Usman ; Chasanah, Amalia Nur ; Purusa, Nanda Adhi ; Pamungkas, Imang Dapit ; Wiet, Vincent Didiek ; Wismantoro, Yohan. In: Sustainability. RePEc:gam:jsusta:v:15:y:2022:i:1:p:446-:d:1016724.

Full description at Econpapers || Download paper

2022Achieving entrepreneurial intention through entrepreneurial orientation, social network ties, and market intelligence generation perspectives. (2022). Owusu-Ansah, Wilberforce ; Oppong, Peter Kwasi ; Hayat, Naeem. In: International Journal of Research in Business and Social Science (2147-4478). RePEc:rbs:ijbrss:v:11:y:2022:i:6:p:86-97.

Full description at Econpapers || Download paper

2022What makes an object smart? Conceptualization, development, and validation of a scale to measure the Smartness of a Thing (SoT). (2022). Fox, Jennine ; Dugar, Kranti Kumar ; Kim, Kyoungmi ; Rokonuzzaman, MD. In: Journal of Business Research. RePEc:eee:jbrese:v:141:y:2022:i:c:p:337-354.

Full description at Econpapers || Download paper

2022Are heterogeneous customers always good for iterative innovation?. (2022). Li, Mingzhu ; Gong, Min ; Jin, Ruijie ; Jiang, Xiaoxian. In: Journal of Business Research. RePEc:eee:jbrese:v:138:y:2022:i:c:p:324-334.

Full description at Econpapers || Download paper

2022When customer involvement hinders/promotes product innovation performance: The concurrent effect of relationship quality and role ambiguity. (2022). Abbasi, Faramarz ; Naude, Peter ; Robson, Matthew J ; Zaefarian, Ghasem ; Najafi-Tavani, Saeed . In: Journal of Business Research. RePEc:eee:jbrese:v:145:y:2022:i:c:p:130-143.

Full description at Econpapers || Download paper

2022A longitudinal study of B2B customer engagement in LinkedIn: The role of brand personality. (2022). Dastidar, Ayan Ghosh ; Cortez, Roberto Mora. In: Journal of Business Research. RePEc:eee:jbrese:v:145:y:2022:i:c:p:92-105.

Full description at Econpapers || Download paper

2022Knowledge structure of Chief Marketing Officers (CMOs): A review, bibliometric analysis, and research agenda. (2022). Borah, Sourav Bikash ; Akella, Laxminarayana Yashaswy ; Sharma, Amalesh. In: Journal of Business Research. RePEc:eee:jbrese:v:151:y:2022:i:c:p:448-462.

Full description at Econpapers || Download paper

2022Corporate management boards’ information security orientation: an analysis of cybersecurity incidents in DAX 30 companies. (2022). Georg-Schaffner, L ; Prinz, E. In: Journal of Management & Governance. RePEc:kap:jmgtgv:v:26:y:2022:i:4:d:10.1007_s10997-021-09588-4.

Full description at Econpapers || Download paper

2022The impact of boards of directors on chief marketing officer performance: Framing and research agenda. (2022). Young, Sarah ; Lee, Ben ; Whitler, Kimberly A. In: AMS Review. RePEc:spr:amsrev:v:12:y:2022:i:1:d:10.1007_s13162-022-00230-6.

Full description at Econpapers || Download paper

2022Do Charity or Non-Charity Sporting Events Have a Greater Influence on Participants’ Warm Glow?: An Experimental Survey. (2022). Suttikun, Chompoonut ; Mahasuweerachai, Patcharaporn ; Chiengkul, Watchara. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:24:p:16593-:d:1000127.

Full description at Econpapers || Download paper

2022“We Go Together”: Understanding social cause-related purchase intentions of young adults. (2022). Zabkar, Vesna ; Dlacic, Jasmina ; Kadic-Maglajlic, Selma ; Arslanagic-Kalajdzic, Maja. In: Journal of Business Research. RePEc:eee:jbrese:v:140:y:2022:i:c:p:130-142.

Full description at Econpapers || Download paper

2022The manifestation of luxury value dimensions in brand engagement in self-concept. (2022). Nasr, Arash Khalili ; Ostovan, Nima. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:66:y:2022:i:c:s0969698922000327.

Full description at Econpapers || Download paper

2022Would you like to donate your reward points today? Mental accounting and checkout charity. (2022). Han, Min Chung. In: International Review on Public and Nonprofit Marketing. RePEc:spr:irpnmk:v:19:y:2022:i:3:d:10.1007_s12208-021-00315-1.

Full description at Econpapers || Download paper

2022‘Sustainable’ marketing mixes and the paradoxical consequences of good intentions. (2022). Olson, Erik L. In: Journal of Business Research. RePEc:eee:jbrese:v:150:y:2022:i:c:p:389-398.

Full description at Econpapers || Download paper

2022Customer-oriented salespeople’s value creation and claiming in price negotiations. (2022). Schmitz, Christian ; Habel, Johannes ; Alavi, Sascha ; Kassemeier, Roland. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:4:d:10.1007_s11747-022-00846-x.

Full description at Econpapers || Download paper

2022The role of salespeople in industrial servitization: How to manage diminishing profit returns from salespeople’s increasing industrial service shares. (2022). Schmitz, Christian ; Alavi, Sascha ; Desernot, Christina ; Kramer, Martin ; Wieseke, Jan ; Bruggemann, Felix. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:39:y:2022:i:4:p:1235-1252.

Full description at Econpapers || Download paper

2022The use of Net Promoter Score (NPS) to predict sales growth: insights from an empirical investigation. (2022). Lee, Nick ; Omalley, Lisa ; Odwyer, Michele ; Baehre, Sven. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:1:d:10.1007_s11747-021-00790-2.

Full description at Econpapers || Download paper

2022It pays to pay attention: How firms and competitors marketing levers affect investor attention and firm value. (2022). Tellis, Gerard J ; Colicev, Anatoli ; Bahadir, Cem S ; Borah, Abhishek. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:39:y:2022:i:1:p:227-246.

Full description at Econpapers || Download paper

2022Past, present, and future of customer engagement. (2022). Rasul, Tareq ; Ala, Mamun ; Kumar, Satish ; Lim, Weng Marc. In: Journal of Business Research. RePEc:eee:jbrese:v:140:y:2022:i:c:p:439-458.

Full description at Econpapers || Download paper

2022Augmented reality generalizations: A meta-analytical review on consumer-related outcomes and the mediating role of hedonic and utilitarian values. (2022). Agnihotri, Raj ; Rafael, Diego Nogueira ; Vieira, Valter Afonso. In: Journal of Business Research. RePEc:eee:jbrese:v:151:y:2022:i:c:p:170-184.

Full description at Econpapers || Download paper

2022What drives brands’ price response metrics? An empirical examination of the Chinese packaged goods industry. (2022). , Jan-Benedict ; Jan-Benedict, ; Gijsbrechts, Els ; van Ewijk, Bernadette J. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:39:y:2022:i:1:p:288-312.

Full description at Econpapers || Download paper

2022Examining the Interconnections Between E-CRM, Customer Experience, Customer Satisfaction and Customer Loyalty: A Mediation Approach. (2022). Kumar, Pushpender ; Mokha, Anupreet Kaur. In: Journal of Electronic Commerce in Organizations (JECO). RePEc:igg:jeco00:v:20:y:2022:i:1:p:1-21.

Full description at Econpapers || Download paper

2022How do corporate social responsibility (CSR) and innovativeness increase financial gains? A customer perspective analysis. (2022). Gustafsson, Anders ; Ghanbarpour, Tohid. In: Journal of Business Research. RePEc:eee:jbrese:v:140:y:2022:i:c:p:471-481.

Full description at Econpapers || Download paper

2022What’s important for relationship management? The mediating roles of relational trust and satisfaction for loyalty of cooperative banks’ customers. (2022). Ringle, Christian M ; Schwaiger, Manfred ; Damberg, Svenja. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:1:d:10.1057_s41270-021-00147-2.

Full description at Econpapers || Download paper

2022Customer mindset metrics: A systematic evaluation of the net promoter score (NPS) vs. alternative calculation methods. (2022). Story, Vicky M ; O'Malley, Lisa ; O'Dwyer, Michele ; Baehre, Sven. In: Journal of Business Research. RePEc:eee:jbrese:v:149:y:2022:i:c:p:353-362.

Full description at Econpapers || Download paper

2022Customer satisfaction and international business: A multidisciplinary review and avenues for research. (2022). Fornell, Claes ; Sharma, Udit ; Morgeson, Forrest V ; Tomas, G. In: Journal of International Business Studies. RePEc:pal:jintbs:v:53:y:2022:i:8:d:10.1057_s41267-022-00546-2.

Full description at Econpapers || Download paper

2022Mediating Role of Perceived Health Risk on Customer Experience and Customer Satisfaction: Evidence from the Airline Industry in India During COVID-19. (2022). Merugu, Pratima ; Girija, Smitha ; Sharma, Devika Rani. In: International Journal of Global Business and Competitiveness. RePEc:spr:ijogbc:v:17:y:2022:i:1:d:10.1007_s42943-022-00067-7.

Full description at Econpapers || Download paper

2022The effect of a Halal label and label size on purchasing intent for non-Muslim consumers. (2022). Yang, Shang-Ho ; Chen, Dennis ; Nugraha, Widya Satya. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004392.

Full description at Econpapers || Download paper

2022Clean labeling: Is it about the presence of benefits or the absence of detriments? Consumer response to personal care claims. (2022). Durif, Fabien ; Louis, Didier ; Lombart, Cindy ; Grappe, Cindy G. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004598.

Full description at Econpapers || Download paper

2022Going healthy: how product characteristics influence the sales impact of front-of-pack health symbols. (2022). Jansen, Leon ; Braak, Anne Ter ; Lamey, Lien ; Maesen, Stijn. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:1:d:10.1007_s11747-021-00796-w.

Full description at Econpapers || Download paper

2022The Effect of Air Pollution on Food Preferences. (2022). Ma, YU ; Zou, Peng ; Liu, Jingwen. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:2:d:10.1007_s11747-021-00809-8.

Full description at Econpapers || Download paper

2022Functional food consumption by Portuguese university community: Knowledge, barriers and motivators. (2022). Macedo, Angela ; Andrade, Ins ; Moutinho, Paula. In: Economia agro-alimentare. RePEc:fan:ecaqec:v:html10.3280/ecag2022oa13258.

Full description at Econpapers || Download paper

2022Where is sustainability? An assessment of vending products. (2022). Marangon, Francesco ; Troiano, Stefania ; Bertossi, Alberto. In: RIVISTA DI STUDI SULLA SOSTENIBILITA'. RePEc:fan:rissri:v:html10.3280/riss2022-001010.

Full description at Econpapers || Download paper

2022Assessing the impact of Nutri-Score labelling and product availability on consumer choice. (2022). Lunn, Pete ; Andersson, Ylva ; Robertson, Deirdre. In: Papers. RePEc:esr:wpaper:wp736.

Full description at Econpapers || Download paper

2022Functional food consumption by Portuguese university community: Knowledge, barriers and motivators. (2022). Macedo, Angela ; Andrade, Ines ; Moutinho, Paula. In: Economia agro-alimentare / Food Economy. RePEc:ags:sieaea:335074.

Full description at Econpapers || Download paper

2022Identifying Food Labeling Effects on Consumer Behavior. (2022). Schwartz, Daniel ; Noton, Carlos ; Elberg, Andres ; Araya, Sebastian. In: Marketing Science. RePEc:inm:ormksc:v:41:y:2022:i:5:p:982-1003.

Full description at Econpapers || Download paper

2022A meta-analysis of the effects of music in tourism and hospitality settings. (2022). , Tammo ; Koritos, Christos ; Karantinou, Kalipso ; Trompeta, Maria-Angeliki. In: Journal of Business Research. RePEc:eee:jbrese:v:138:y:2022:i:c:p:130-145.

Full description at Econpapers || Download paper

2022Are carbon pricing policies on a path to failure in resource-dependent economies? A willingness-to-pay case study of Canada. (2022). Buchenrieder, Gertrud ; Sauer, Johannes ; Hall, Daniel ; Benjamin, Emmanuel O. In: Energy Policy. RePEc:eee:enepol:v:162:y:2022:i:c:s0301421522000301.

Full description at Econpapers || Download paper

2022Same but different - The effect of the unit of measure on the valuation of a unit price. (2022). Ohlwein, Martin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:66:y:2022:i:c:s0969698921004628.

Full description at Econpapers || Download paper

2022How does ambivalence affect young consumers’ response to risky products?. (2022). Russell, Cristel ; Hamby, Anne. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:4:d:10.1007_s11747-021-00834-7.

Full description at Econpapers || Download paper

2022Real payment priming to reduce potential hypothetical bias. (2022). Hu, Wuyang ; Penn, Jerrod ; Jiang, QI. In: Journal of choice modelling. RePEc:eee:eejocm:v:45:y:2022:i:c:s1755534522000409.

Full description at Econpapers || Download paper

2022.

Full description at Econpapers || Download paper

2022Corporate Social Responsibility as a Sustainable Business Practice: A Study among Generation Z Customers of Indian Luxury Hotels. (2022). Thomas, George. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:24:p:16813-:d:1003826.

Full description at Econpapers || Download paper

2022.

Full description at Econpapers || Download paper

2022Credit Card Use, Hedonic Motivations, and Impulse Buying Behavior in Fast Fashion Physical Stores during COVID-19: The Sustainability Paradox. (2022). del Olmo, Josep Lluis ; Polasik, Michal ; Gawior, Barbara. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:7:p:4133-:d:783650.

Full description at Econpapers || Download paper

2022Consumer-related antecedents of food provisioning behaviors that promote food waste. (2022). Lahteenmaki, Liisa ; Stancu, Violeta. In: Food Policy. RePEc:eee:jfpoli:v:108:y:2022:i:c:s0306919222000197.

Full description at Econpapers || Download paper

2022Time-of-day effects on (un)healthy product purchases: Insights from diverse consumer behavior data. (2022). Yu, Ziyue ; Chen, Chiyin ; Li, Zhen ; Wang, Yizhe ; Yang, Shuai. In: Journal of Business Research. RePEc:eee:jbrese:v:152:y:2022:i:c:p:447-460.

Full description at Econpapers || Download paper

2022How do customers change their purchasing behaviors during the COVID-19 pandemic?. (2022). Truong, My D. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:67:y:2022:i:c:s096969892200056x.

Full description at Econpapers || Download paper

2022Understanding the impact of online customers’ shopping experience on online impulsive buying: A study on two leading E-commerce platforms. (2022). Srivastava, Deepak Kumar ; Salminen, Joni ; Mustak, Mekhail ; Sufyan, Muhammad ; Gulfraz, Muhammad Bilal. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922000935.

Full description at Econpapers || Download paper

2022Market paternalism: Do people really want to be nudged towards consumption?. (2022). Braganza, Oliver. In: ifso working paper series. RePEc:zbw:ifsowp:23.

Full description at Econpapers || Download paper

2022Relationship between Store Environment, Urge to Purchase and Impulsive Buying Behavior. (2022). Hanif, Tehmeena ; Qayyum, Abdul ; Khan, Faisal. In: Journal of Policy Research (JPR). RePEc:rfh:jprjor:v:8:y:2022:i:4:p:462-471.

Full description at Econpapers || Download paper

2022Possessive brand names in brand preferences and choice: the role of inferred control. (2022). Puzakova, Marina ; Khamitov, Mansur. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:5:d:10.1007_s11747-022-00843-0.

Full description at Econpapers || Download paper

2022Ad creativity in a negative context: How a thanking message frame enhances purchase intention in times of crisis. (2022). Campbell, Colin ; Rosengren, Sara ; Sands, Sean ; Demsar, Vlad. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s096969892100391x.

Full description at Econpapers || Download paper

2022Managing customer satisfaction after a product recall: the joint role of remedy, brand equity, and severity. (2022). Hock, Stefan J ; Raithel, Sascha ; Mafael, Alexander. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:1:d:10.1007_s11747-021-00802-1.

Full description at Econpapers || Download paper

2022The effect of religiosity on customers response to service failure: Belief?in?fate, forgiveness, and emotional wellbeing. (2022). Kalliny, Morris ; Tolba, Ahmed ; Sarofim, Samer. In: Journal of Consumer Affairs. RePEc:bla:jconsa:v:56:y:2022:i:1:p:465-486.

Full description at Econpapers || Download paper

2022Corporate social irresponsibility and consumer punishment: A systematic review and research agenda. (2022). Zasuwa, Grzegorz ; Antonetti, Paolo ; Valor, Carmen. In: Journal of Business Research. RePEc:eee:jbrese:v:144:y:2022:i:c:p:1218-1233.

Full description at Econpapers || Download paper

2022Value co-creation and employee service behaviours: The moderating role of trust in employee - hotel relationship. (2022). Boadi, Victoria Atuobuah ; Hinson, Robert Ebo ; Bosompem, Josephine ; Antwi, Collins Opoku ; He, Zheng. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:66:y:2022:i:c:s0969698921004641.

Full description at Econpapers || Download paper

2022Enhancing frontline employee support during a product-harm crisis: Evidence and strategic managerial implications for firms. (2022). Iacobucci, Dawn ; Fleischman, Gary M ; Pangarkar, Aniruddha. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:66:y:2022:i:c:s0969698922000029.

Full description at Econpapers || Download paper

2022Moral credentials versus moral credits: Two paths to consumers’ licensing of brand transgressions. (2022). Ryoo, Yuhosua. In: Journal of Business Research. RePEc:eee:jbrese:v:146:y:2022:i:c:p:13-31.

Full description at Econpapers || Download paper

2022Deal or deny: The effectiveness of crisis response strategies on brand equity of the focal brand in co-branding. (2022). Turan, Ceyda Paydas. In: Journal of Business Research. RePEc:eee:jbrese:v:149:y:2022:i:c:p:615-629.

Full description at Econpapers || Download paper

2022Why and when firms respond accommodatively to the product-harm crisis: An institutional perspective. (2022). He, Mujia ; Ouyang, Zhe ; Liu, Yang. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001369.

Full description at Econpapers || Download paper

2022Developing the Integrated Marketing Communication (IMC) through Social Media (SM): The Modern Marketing Communication Approach. (2022). Rehman, Shakeel ; Gulzar, Rafia ; Aslam, Wajeeha. In: SAGE Open. RePEc:sae:sagope:v:12:y:2022:i:2:p:21582440221099936.

Full description at Econpapers || Download paper

2022Value propositions during service mega-disruptions: Exploring value co-creation and value co-destruction in service recovery. (2022). Buhalis, Dimitrios ; Skourtis, George ; Vallstrom, Niklas ; Assiouras, Ioannis. In: Annals of Tourism Research. RePEc:eee:anture:v:97:y:2022:i:c:s0160738322001529.

Full description at Econpapers || Download paper

2022Effects of online commercial friendships on customer revenge following a service failure. (2022). Gursoy, Dogan ; Pang, Jing ; Fu, Xiaorong. In: Journal of Business Research. RePEc:eee:jbrese:v:153:y:2022:i:c:p:102-114.

Full description at Econpapers || Download paper

2022Is service recovery of equal importance for private vs public complainers?. (2022). Gregoire, Yany ; Nguyen, Nguyen ; Suri, Anshu ; Beal, Mathieu ; Senecal, Sylvain. In: Journal of Business Research. RePEc:eee:jbrese:v:153:y:2022:i:c:p:392-400.

Full description at Econpapers || Download paper

2022Too cute to be bad? Cute brand logo reduces consumer punishment following brand transgressions. (2022). Kwon, Junbum ; Septianto, Felix. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:39:y:2022:i:4:p:1108-1126.

Full description at Econpapers || Download paper

2022Contained: why it’s better to display some products without a package. (2022). Mills, Adam ; Williamson, Sara ; Szocs, Courtney. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:1:d:10.1007_s11747-021-00800-3.

Full description at Econpapers || Download paper

2022How rich is too rich? Visual design elements in digital marketing communications. (2022). Faure, Corinne ; Mai, Robert ; Bashirzadeh, Yashar. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:39:y:2022:i:1:p:58-76.

Full description at Econpapers || Download paper

2022What you see is what you get, and what you dont goes unsold: Choice overload and purchasing heuristics in a horticulture lab experiment. (2022). Malone, Trey ; Huddleston, Patricia ; Behe, Bridget K ; Staples, Aaron. In: Agribusiness. RePEc:wly:agribz:v:38:y:2022:i:3:p:620-635.

Full description at Econpapers || Download paper

2022A brand (new) experience: art, aesthetics, and sensory effects. (2022). Hagtvedt, Henrik. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:3:d:10.1007_s11747-021-00833-8.

Full description at Econpapers || Download paper

2022Understanding product returns: A systematic literature review using machine learning and bibliometric analysis. (2022). van Nguyen, Truong ; Meng, Meng ; Zhou, LI ; Duong, Quang Huy ; Ieromonachou, Petros. In: International Journal of Production Economics. RePEc:eee:proeco:v:243:y:2022:i:c:s0925527321003169.

Full description at Econpapers || Download paper

2022Suppetia ex machina: How can AI technologies aid financial decision-making of people with low socioeconomic status?. (2022). Mitkidis, Panagiotis ; Ismagilova, Zilia ; Uzodinma, Ifeatu ; Elbk, Christian T. In: Journal of Behavioral Economics for Policy. RePEc:beh:jbepv1:v:6:y:2022:i:s1:p:49-57.

Full description at Econpapers || Download paper

2022Guanxi circles and light entrepreneurship in social commerce: The roles of mass entrepreneurship climate and technology. (2022). Du, Rong ; Ou, Carol ; Miao, Yumeng. In: Other publications TiSEM. RePEc:tiu:tiutis:f19a203f-abb6-4835-9c34-224bfd8b9507.

Full description at Econpapers || Download paper

2022Effects of confidence and social benefits on consumers’ extra-role and in-role behaviors: A social identity and social exchange perspective. (2022). Gupta, Roopak Kumar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004458.

Full description at Econpapers || Download paper

202240 years of loyalty programs: how effective are they? Generalizations from a meta-analysis. (2022). Pupovac, Ljubomir ; Carrillat, Franois A ; Orourke, Anne-Maree ; Belli, Alex ; Napolova, Ekaterina ; Melnyk, Valentyna. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:1:d:10.1007_s11747-021-00804-z.

Full description at Econpapers || Download paper

2022How firms can create delightful customer experience? Contrasting roles of future reward uncertainty. (2022). Wa, Kimmy ; Yim, Chi Kin ; Zou, Lili Wenli. In: Journal of Business Research. RePEc:eee:jbrese:v:147:y:2022:i:c:p:477-490.

Full description at Econpapers || Download paper

2022Health insurance policy renewal: an exploration of reputation, performance, and affect to understand customer inertia. (2022). Sharma, Rajesh ; Khare, Arpita ; Kautish, Pradeep. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:3:d:10.1057_s41270-021-00134-7.

Full description at Econpapers || Download paper

2022Analyzing the corporate social responsibility perception from customer relationship quality perspective. An application to the retail banking sector. (2022). Hobeika, Janine ; Khelladi, Insaf ; Orhan, Mehmet A. In: Corporate Social Responsibility and Environmental Management. RePEc:wly:corsem:v:29:y:2022:i:6:p:2053-2064.

Full description at Econpapers || Download paper

2022Effects of Relational Benefits in the Model of Customers’ Benefits and Relationship Quality in Vietnam. (2022). Phuoc, Hiep M ; Tran, Phong T ; Nguyen, Phuong T ; Cao, Hieu V. In: Economies. RePEc:gam:jecomi:v:10:y:2022:i:11:p:283-:d:970538.

Full description at Econpapers || Download paper

2022Searching for word of mouth in the digital age: Determinants of consumers’ uses of face-to-face information, internet opinion sites, and social media. (2022). Hennig-Thurau, Thorsten ; Cziehso, Gerrit ; Bartschat, Maria. In: Journal of Business Research. RePEc:eee:jbrese:v:141:y:2022:i:c:p:393-409.

Full description at Econpapers || Download paper

2022The Impact of Hotel Customer Experience on Customer Satisfaction through Online Reviews. (2022). Kim, Hak-Seon. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:2:p:848-:d:723138.

Full description at Econpapers || Download paper

2022Former customers’ E-WOM in social media platforms: An investigation of motives, network size and social ties. (2022). Ranaweera, Chatura ; Azer, Jaylan. In: Journal of Business Research. RePEc:eee:jbrese:v:146:y:2022:i:c:p:118-133.

Full description at Econpapers || Download paper

2022Information search behavior at the post-purchase stage of the customer journey. (2022). Ferreira, Maura ; Gonalves, Renata ; Pizzutti, Cristiane. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:5:d:10.1007_s11747-022-00864-9.

Full description at Econpapers || Download paper

2022Let us talk about something: The evolution of e-WOM from the past to the future. (2022). Khodayari, Maryam ; Mahavarpour, Nasrin ; Fashami, Rahime Zaman ; Foroudi, Pantea ; Akbari, Morteza. In: Journal of Business Research. RePEc:eee:jbrese:v:149:y:2022:i:c:p:663-689.

Full description at Econpapers || Download paper

2022Being Informed or Getting the Product?. (2022). Wrabel, Andrea ; Kupfer, Alexander ; Zimmermann, Steffen. In: Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK. RePEc:spr:binfse:v:64:y:2022:i:5:d:10.1007_s12599-022-00772-w.

Full description at Econpapers || Download paper

2022Generation, susceptibility, and response regarding negativity: An in-depth analysis on negative online reviews. (2022). Okumus, Fevzi ; Foroudi, Pantea ; Marvi, Reza ; Colmekcioglu, Nazan. In: Journal of Business Research. RePEc:eee:jbrese:v:153:y:2022:i:c:p:235-250.

Full description at Econpapers || Download paper

2022What drives retailer loyalty? A meta-analysis of the role of cognitive, affective, and social factors across five decades. (2022). Zal, Saeed ; Shoushtari, Arjang Attar ; Khoshghadam, Leila ; Liu-Thompkins, Yuping. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:1:p:92-110.

Full description at Econpapers || Download paper

2022Emotional contagion triggered by online consumer reviews: Evidence from a neuroscience study. (2022). Constantinides, Efthymios ; Martn-De, Mara Jos ; Jimnez-Martnez, Julio ; Herrando, Carolina. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:67:y:2022:i:c:s0969698922000662.

Full description at Econpapers || Download paper

2022Brand actions and financial consequences: a review of key findings and directions for future research. (2022). Lehmann, Donald ; Keller, Kevin Lane ; Gupta, Sayan ; Swaminathan, Vanitha. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:4:d:10.1007_s11747-022-00866-7.

Full description at Econpapers || Download paper

2022Children sustainable behaviour: A review and research agenda. (2022). He, Hongwei ; Hosany, Sameer ; Shaheen, A R. In: Journal of Business Research. RePEc:eee:jbrese:v:147:y:2022:i:c:p:236-257.

Full description at Econpapers || Download paper

2022Electric vehicles’ consumer behaviours: Mapping the field and providing a research agenda. (2022). Ferraris, Alberto ; Lanzalonga, Federico ; Calandra, Davide ; Secinaro, Silvana. In: Journal of Business Research. RePEc:eee:jbrese:v:150:y:2022:i:c:p:399-416.

Full description at Econpapers || Download paper

2022Assessing the role of natural resource utilization in attaining select sustainable development goals in the era of digitalization. (2022). Nangia, Priya ; Singh, Shifali ; Bansal, Sanchita. In: Resources Policy. RePEc:eee:jrpoli:v:79:y:2022:i:c:s0301420722004834.

Full description at Econpapers || Download paper

2022Anthropomorphic brand management: An integrated review and research agenda. (2022). Rahman, Zillur ; Sharma, Monika. In: Journal of Business Research. RePEc:eee:jbrese:v:149:y:2022:i:c:p:463-475.

Full description at Econpapers || Download paper

2022The Role of Employees’ Technology Readiness, Job Meaningfulness and Proactive Personality in Adaptive Performance. (2022). Hamid, Roshayati Abdul . In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:23:p:15696-:d:983988.

Full description at Econpapers || Download paper

2022Usage intention model of mobile apps in membership application. (2022). Chueh, Hao-En ; Huang, Duen-Huang. In: Journal of Business Research. RePEc:eee:jbrese:v:139:y:2022:i:c:p:1255-1260.

Full description at Econpapers || Download paper

2022Technology readiness and technology paradox of unmanned convenience store users. (2022). Zhang, Yining ; Park, Hyunjung. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921000898.

Full description at Econpapers || Download paper

2022How customers motive attributions impact intentions to use an interactive kiosk in-store. (2022). Brengman, Malaika ; Willems, Kim ; van De, Stephanie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:66:y:2022:i:c:s096969892200011x.

Full description at Econpapers || Download paper

2022.

Full description at Econpapers || Download paper

2022The mediator and moderator roles of perceived cost on the relationship between organizational readiness and the intention to adopt blockchain technology. (2022). Alfatih, Ahmed ; el Barachi, May ; Salim, Taghreed Abu ; Babreak, Nasser ; Halstead, Susanne. In: Technology in Society. RePEc:eee:teinso:v:71:y:2022:i:c:s0160791x22002494.

Full description at Econpapers || Download paper

2022The relationship between citizen readiness and the intention to continuously use smart city services: Mediating effects of satisfaction and discomfort. (2022). Nyadzayo, Munyaradzi W ; Salim, Taghreed Abu ; el Barachi, May ; Amankwah-Amoah, Joseph ; Badewi, Amgad ; Mathew, Sujith. In: Technology in Society. RePEc:eee:teinso:v:71:y:2022:i:c:s0160791x22002561.

Full description at Econpapers || Download paper

2022Impact of advertising on users’ perceptions regarding the Internet of things. (2022). Hikkerova, Lubica ; Ammi, Chantal ; Baudier, Patricia. In: Journal of Business Research. RePEc:eee:jbrese:v:141:y:2022:i:c:p:355-366.

Full description at Econpapers || Download paper

2022Increasing the effectiveness of display social media ads for startups: The role of different claims and executional characteristics. (2022). Guitart, Ivan A ; Hervet, Guillaume. In: Journal of Business Research. RePEc:eee:jbrese:v:153:y:2022:i:c:p:467-478.

Full description at Econpapers || Download paper

2022Pathogens, privilege, and purity: How pathogen threat and childhood socioeconomic status influence consumers’ condemnation of purity violations. (2022). Hingston, Sean T ; Whelan, Jodie . In: Journal of Business Research. RePEc:eee:jbrese:v:142:y:2022:i:c:p:636-647.

Full description at Econpapers || Download paper

2022Digital selling: organizational and managerial influences for frontline readiness and effectiveness. (2022). Agnihotri, Raj ; Mullins, Ryan. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:4:d:10.1007_s11747-021-00836-5.

Full description at Econpapers || Download paper

2022Harnessing the Power Within: The Consequences of Salesperson Moral Identity and the Moderating Role of Internal Competitive Climate. (2022). Itani, Omar ; Chaker, Nawar N. In: Journal of Business Ethics. RePEc:kap:jbuset:v:181:y:2022:i:4:d:10.1007_s10551-021-04794-4.

Full description at Econpapers || Download paper

2022A New Understanding of Marketing and “Doing Good”: Marketing’s Power in the TMT and Corporate Social Responsibility. (2022). Govind, Rahul ; Sun, Wenbin. In: Journal of Business Ethics. RePEc:kap:jbuset:v:176:y:2022:i:1:d:10.1007_s10551-020-04662-7.

Full description at Econpapers || Download paper

2022CEO narcissism, brand acquisition and disposal, and stock returns. (2022). Xu, Kehan ; Cao, Zixia. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:4:d:10.1007_s11747-022-00850-1.

Full description at Econpapers || Download paper

2022Top management team role structure: A vantage point for advancing upper echelons research. (2022). Seidl, David ; Kor, Yasemin Y ; Ma, Shenghui. In: Strategic Management Journal. RePEc:bla:stratm:v:43:y:2022:i:8:p:o1-o28.

Full description at Econpapers || Download paper

2022Economic policy uncertainty and shareholder wealth: the role of marketing, operations, and R&D capabilities. (2022). Wiles, Michael A ; Modi, Sachin B ; Mishra, Saurabh. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:5:d:10.1007_s11747-022-00838-x.

Full description at Econpapers || Download paper

2022CHALLENGES OF CATEGORY MANAGEMENT IN ONLINE SALES MANAGEMENT. (2022). Hunjet, Anica ; Zunac, Ana Globocnik ; Vukovic, Dijana. In: Business Logistics in Modern Management. RePEc:osi:bulimm:v:22:y:2022:p:155-168.

Full description at Econpapers || Download paper

2022Marketing experience of CEOs and corporate social performance. (2022). Wiles, Michael A ; Nikolov, Atanas Nik ; Christopher, Ranjit M ; Janani, Saeed. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:3:d:10.1007_s11747-021-00824-9.

Full description at Econpapers || Download paper

2022Linking Fintech Payment Services and Customer Loyalty Intention in the Hospitality Industry: The Mediating Role of Customer Experience and Attitude. (2022). Matin, Mohammad Abdul ; Kabir, Mohammad Rokibul ; Lepee, Nusrat Jahan ; Rabiul, Md Karim ; Sobhani, Farid Ahammad ; al Karim, Rashed. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:24:p:16481-:d:998315.

Full description at Econpapers || Download paper

2022Shopping mall retailing: A bibliometric analysis and systematic assessment of Chebats contributions. (2022). Cliquet, Grard ; Picot-Coupey, Karine ; Krey, Nina. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s096969892100268x.

Full description at Econpapers || Download paper

2022Challenging the integration imperative: A customer perspective on omnichannel journeys. (2022). Pizzutti, Cristiane ; Jaakkola, Elina ; Yrjl, Mika ; Becker, Larissa ; Panina, Ekaterina ; Gasparin, Isadora. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003957.

Full description at Econpapers || Download paper

2022Cant touch this? Conceptualizing the customer touchpoint in the context of omni-channel retailing. (2022). Becker, Jrg ; Heuchert, Markus ; Hermann, Andreas ; Barann, Benjamin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698920312777.

Full description at Econpapers || Download paper

2022The customer retail app experience: Implications for customer loyalty. (2022). Carvajal-Trujillo, Elena ; Anaya-Snchez, Rafael ; Aguilar-Illescas, Roco ; Molinillo, Sebastian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004082.

Full description at Econpapers || Download paper

2022Examining consumer experience in using m-banking apps: A study of its antecedents and outcomes. (2022). Hasan, Uzma ; Malik, Shehla ; Ul, Jamid ; Shahid, Shadma. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004367.

Full description at Econpapers || Download paper

2022“Do not impose on others what you desire.†Research on the influence of service Personnels interactive orientation on customer comfort. (2022). Ma, Qin-Hai ; Li, Mengyi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004537.

Full description at Econpapers || Download paper

2022Lifestyle of the rich and famous: Exploring the ultra-high net-worth individuals’ customer experience (UHCX). (2022). Mostafa, Nawal Ahmed ; Tarquini-Poli, Annalisa. In: Journal of Business Research. RePEc:eee:jbrese:v:147:y:2022:i:c:p:49-58.

Full description at Econpapers || Download paper

2022The power of emotions: Leveraging user generated content for customer experience management. (2022). West, Andrew ; Jackson, Thomas W ; Hodgkinson, Ian R ; Elayan, Suzanne ; Sykora, Martin. In: Journal of Business Research. RePEc:eee:jbrese:v:144:y:2022:i:c:p:997-1006.

Full description at Econpapers || Download paper

2022The interplaying factors of the robotic tourism experience: The customer journeys touchpoints, context, and qualities. (2022). Klaus, Phil ; Manthiou, Aikaterini. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:177:y:2022:i:c:s0040162522000841.

Full description at Econpapers || Download paper

2022Alexa, whats on my shopping list? Transforming customer experience with digital voice assistants. (2022). Ooi, Keng-Boon ; Raman, Ramakrishnan ; Cham, Tat-Huei ; Tan, Garry Wei-Han ; Aw, Eugene Cheng-Xi. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:180:y:2022:i:c:s0040162522002335.

Full description at Econpapers || Download paper

2022Toward a luxury restaurant renewal: Antecedents and consequences of digitalized gastronomy experiences. (2022). Jongmans, Eline ; el Euch, Mariem ; Salvador, Marielle ; Damperat, Maud ; Jeannot, Florence. In: Journal of Business Research. RePEc:eee:jbrese:v:146:y:2022:i:c:p:518-539.

Full description at Econpapers || Download paper

2022The role of transactionality of mobile branded apps in brand experience and its impact on loyalty. (2022). Rabeson, Landisoa ; Plotkina, Daria. In: Journal of Brand Management. RePEc:pal:jobman:v:29:y:2022:i:5:d:10.1057_s41262-022-00288-4.

Full description at Econpapers || Download paper

2022Designing the Tourist Journey for the Advancement of Sustainable Tourist Practices. (2022). Kotzaivazoglou, Iordanis ; Riskos, Kyriakos ; Fragidis, Garyfallos. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:15:p:9778-:d:883107.

Full description at Econpapers || Download paper

2022Exploring customers’ likeliness to use e-service touchpoints in brick and mortar retail. (2022). Becker, Jorg ; Hoffmeister, Benedikt ; Niemann, Marco ; Betzing, Jan H ; Barann, Benjamin. In: Electronic Markets. RePEc:spr:elmark:v:32:y:2022:i:2:d:10.1007_s12525-020-00445-0.

Full description at Econpapers || Download paper

2022From customer experience to human experience: Uses of systematized and non-systematized knowledge. (2022). Rosengren, Sara ; Roggeveen, Anne L. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:67:y:2022:i:c:s0969698922000601.

Full description at Econpapers || Download paper

2022The harmonious role of channel integration and logistics service in Omnichannel retailing: The case of IKEA. (2022). Hsu, Ping-Yu ; Prassida, Grandys Frieska. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001230.

Full description at Econpapers || Download paper

2022Perceived Omnichannel Customer Experience (OCX): Concept, measurement, and impact. (2022). Grewal, Dhruv ; Wetzels, Martin ; Gudergan, Siegfried P ; Carlson, Jamie ; Rahman, Syed Mahmudur. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:4:p:611-632.

Full description at Econpapers || Download paper

2022Beyond anger: A neutralization perspective of customer revenge. (2022). Shen, Xiao-Liang ; Sun, Yongqiang ; Yang, Chaofan. In: Journal of Business Research. RePEc:eee:jbrese:v:146:y:2022:i:c:p:363-374.

Full description at Econpapers || Download paper

2022Is price a significant predictor of the churn behavior during the global pandemic? A predictive modeling on the telecom industry. (2022). Pandiya, Bhartrihari ; Prashar, Sanjeev ; Shukla, Vishal. In: Journal of Revenue and Pricing Management. RePEc:pal:jorapm:v:21:y:2022:i:4:d:10.1057_s41272-021-00367-2.

Full description at Econpapers || Download paper

2022Reparation for Service Failure Through Service Recovery: An Assessment of Consumer Behaviour in an Online Shopping Context. (2022). Hannan, Rao Abdul ; Jan, Amin ; Tariq, Umaima ; Abbasi, Haider Ali ; Nadeem, Muhammad Amir ; Mazhar, Muhammad. In: Business Management and Strategy. RePEc:mth:bmsmti:v:13:y:2022:i:1:p:64-87.

Full description at Econpapers || Download paper

2022.

Full description at Econpapers || Download paper

2022The Influences of Experiential Marketing Factors on Brand Trust, Brand Attachment, and Behavioral Intention: Focused on Integrated Resort Tourists. (2022). Han, Jangheon ; Jung, Hyejin ; Xu, Wenjie. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:20:p:13000-:d:939237.

Full description at Econpapers || Download paper

2022Brand attachment: a review and future research. (2022). Shimul, Anwar Sadat. In: Journal of Brand Management. RePEc:pal:jobman:v:29:y:2022:i:4:d:10.1057_s41262-022-00279-5.

Full description at Econpapers || Download paper

2022Expressions of the past: A practice-based approach of brand longevity visual translation in advertising. (2022). Lombard, Gautier ; Kacha, Mathieu ; Celhay, Franck ; Pecot, Fabien. In: Journal of Business Research. RePEc:eee:jbrese:v:150:y:2022:i:c:p:121-133.

Full description at Econpapers || Download paper

2022What drives business transformation? Evidence from manufacturer-retailer networks. (2022). Mouzas, Stefanos. In: Journal of Business Research. RePEc:eee:jbrese:v:143:y:2022:i:c:p:282-293.

Full description at Econpapers || Download paper

2022Co-location with marketing value activities as manufacturing upgrading in a COVID-19 outbreak era. (2022). Lin, Chih-An ; Shih, Yu-Yuan. In: Journal of Business Research. RePEc:eee:jbrese:v:148:y:2022:i:c:p:410-419.

Full description at Econpapers || Download paper

2022Ethical Pro-Environmental Self-Identity Practice: The Case of Second-Hand Products. (2022). Mark-Herbert, Cecilia. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:4:p:2154-:d:748865.

Full description at Econpapers || Download paper

2022The Model of a Shared Interest Rate for a Group of Countries to Circulate a Digital Currency: Featuring the BRICS. (2022). Zharikov, Mikhail V. In: Journal of Central Banking Theory and Practice. RePEc:cbk:journl:v:11:y:2022:i:2:p:187-208.

Full description at Econpapers || Download paper

2022A consumer perspective on managing the consequences of chain liability. (2022). Henneberg, Stephan C ; Benoit, Sabine ; Forkmann, Sebastian ; Hartmann, Julia. In: Journal of Supply Chain Management. RePEc:bla:jscmgt:v:58:y:2022:i:4:p:58-89.

Full description at Econpapers || Download paper

2022Factors influencing the intention to use electric cars in Brazil. (2022). Paro, Carlos Eduardo ; de Camargo, Paula ; Jugend, Daniel ; Ribeiro, Hermes Moretti ; de Oliveira, Marina Buranelli. In: Transportation Research Part A: Policy and Practice. RePEc:eee:transa:v:155:y:2022:i:c:p:418-433.

Full description at Econpapers || Download paper

2022Relationships among organizational culture, open innovation, innovative ecosystems, and performance of firms: Evidence from an emerging economy context. (2022). Twigg, David ; Armellini, Fabiano ; Latan, Hengky ; Chiappetta, Charbel Jose ; Jugend, Daniel ; Alves, Janaina Aparecida ; Andrade, Darly Fernando. In: Journal of Business Research. RePEc:eee:jbrese:v:140:y:2022:i:c:p:264-279.

Full description at Econpapers || Download paper

2022Conditions Driving Eco-Innovation in a Catching-Up Country—ICT vs. Industry in Poland. (2022). Godzisz, Karolina ; Gorczkowska, Jadwiga ; Wiadek, Arkadiusz. In: Energies. RePEc:gam:jeners:v:15:y:2022:i:15:p:5318-:d:869000.

Full description at Econpapers || Download paper

2022Exploring the asymmetric complementarity between external knowledge search and management innovation. (2022). Pandza, Krsto ; Mount, Matthew ; Angelidou, Sofia. In: Technovation. RePEc:eee:techno:v:115:y:2022:i:c:s0166497222000190.

Full description at Econpapers || Download paper

2022What makes organization-assigned expatriates perform in the host country? A moderated mediation analysis in the India-China context. (2022). Singh, Sanjay Kumar ; Pradhan, Rabindra Kumar ; Panda, Madhusmita. In: Journal of Business Research. RePEc:eee:jbrese:v:142:y:2022:i:c:p:663-673.

Full description at Econpapers || Download paper

2022The Shenzhen ecosystem: What it means for the western world. (2022). Hossain, Mokter. In: Technology in Society. RePEc:eee:teinso:v:68:y:2022:i:c:s0160791x22000604.

Full description at Econpapers || Download paper

2022Incremental Innovation: Long-Term Impetus for Design Business Creativity. (2022). Zhang, XI. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:22:p:14697-:d:966442.

Full description at Econpapers || Download paper

2022.

Full description at Econpapers || Download paper

2022How Do MNCs Conduct Local Technological Innovation in a Host Country? An Examination From Subsidiaries Perspective. (2022). Li, Xizhuo ; Liu, Ting. In: Journal of International Management. RePEc:eee:intman:v:28:y:2022:i:3:s1075425322000266.

Full description at Econpapers || Download paper

2022Transcending Linearity in Understanding Green Consumer Behaviour: A Social–Cognitive Framework for Behaviour Changes in an Emerging Economy Context. (2022). van der Merwe, Daleen ; Dreyer, Heleen ; Sonnenberg, Nadine. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:22:p:14855-:d:968974.

Full description at Econpapers || Download paper

2022Entrepreneurship Orientation in an Emerging Market: A Grounded theory Approach. (2022). Husseini, Sadick Alhaji. In: Journal of Emerging Trends in Marketing and Management. RePEc:aes:jetimm:v:1:y:2022:i:1:p:9-17.

Full description at Econpapers || Download paper

2022Revisiting Gaussian copulas to handle endogenous regressors. (2022). Ringle, Christian M ; Proksch, Dorian ; Becker, Jan-Michael. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:1:d:10.1007_s11747-021-00805-y.

Full description at Econpapers || Download paper

2022Is bigger better? How the scale effect influences green purchase intention: The case of washing machine. (2022). Sarigll, Emine ; Hou, Chenxuan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004604.

Full description at Econpapers || Download paper

2022Effects of revenue management on perceived value, customer satisfaction, and customer loyalty. (2022). Matsuoka, Kohsuke. In: Journal of Business Research. RePEc:eee:jbrese:v:148:y:2022:i:c:p:131-148.

Full description at Econpapers || Download paper

2022Reference price effect of partially similar online products in the consideration stage. (2022). Liu, Zhao ; Qin, Chang-Xiong. In: Journal of Business Research. RePEc:eee:jbrese:v:152:y:2022:i:c:p:70-81.

Full description at Econpapers || Download paper

2022Hiring for sales success: The emerging importance of salesperson analytical skills. (2022). Dover, Howard F ; Lister, Jonathan A ; Ryals, Lynette J ; Bolander, Willy ; Kerr, Peter D ; Peesker, Karen M. In: Journal of Business Research. RePEc:eee:jbrese:v:144:y:2022:i:c:p:17-30.

Full description at Econpapers || Download paper

2022Modeling a New Supplier Preference Paradigm: A Business-to-Business and African Developing Economy Context. (2022). Wakeham, Myles ; Duffett, Rodney. In: Sustainability. RePEc:gam:jsusta:v:15:y:2022:i:1:p:411-:d:1016040.

Full description at Econpapers || Download paper

2022Optimal promotion planning for a product launch in the presence of word-of-mouth. (2022). Modarres, Mohammad ; Aslani, Shirin ; Bigdellou, Saeide. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003878.

Full description at Econpapers || Download paper

2022Reassessing product line breadth effectiveness: The role of heterogeneity, moderation, and cumulative effects. (2022). Johnson, Lester W ; Pham, Ngoc ; Mirzaei, Abas ; Hugh, Dean Charles. In: Journal of Business Research. RePEc:eee:jbrese:v:149:y:2022:i:c:p:434-447.

Full description at Econpapers || Download paper

2022Tendencias emergentes en la literatura sobre el compromiso del cliente: un análisis bibliométrico. (2022). Duque, Pedro. In: Estudios Gerenciales. RePEc:col:000129:020067.

Full description at Econpapers || Download paper

2022Customer engagement and social media: Revisiting the past to inform the future. (2022). Rasul, Tareq ; Lim, Weng Marc. In: Journal of Business Research. RePEc:eee:jbrese:v:148:y:2022:i:c:p:325-342.

Full description at Econpapers || Download paper

2022Convenience stores in the digital age: A focus on the customer experience and revisit intentions. (2022). Zhou, Xing ; Hsu, Maxwell K ; Gibson, Samantha. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001072.

Full description at Econpapers || Download paper

2022How do customers engage in social media-based brand communities: The moderator role of the brands country of origin?. (2022). Zhu, Hong ; Zhang, XU ; Huang, YU. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001722.

Full description at Econpapers || Download paper

2022Investigating the impact of psychological customer engagement on customer engagement behaviors: the moderating role of customer commitment. (2022). Gligor, Nichole ; Bozkurt, Siddik. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:4:d:10.1057_s41270-021-00146-3.

Full description at Econpapers || Download paper

2022All that glitters is not real affiliation: How to handle affiliate marketing programs in the era of falsity. (2022). di Domenico, Giandomenico ; Mangio, Federico. In: Business Horizons. RePEc:eee:bushor:v:65:y:2022:i:6:p:765-776.

Full description at Econpapers || Download paper

2022Chief operating officer characteristics and how they relate to exploration via patenting versus venturing. (2022). Bendig, David. In: Journal of Business Research. RePEc:eee:jbrese:v:140:y:2022:i:c:p:297-309.

Full description at Econpapers || Download paper

2022Do CEO characteristics influence a firm’s investment in brand equity? Evidence from Chinese listed firms. (2022). Gonzalez-Garcia, Joaquin ; Carrilero-Castillo, Agustin ; He, Qiuqin. In: International Entrepreneurship and Management Journal. RePEc:spr:intemj:v:18:y:2022:i:1:d:10.1007_s11365-020-00721-7.

Full description at Econpapers || Download paper

2022CEO regulatory focus and myopic marketing management. (2022). Low, Angie ; Chung, Tuck Siong. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:39:y:2022:i:1:p:247-267.

Full description at Econpapers || Download paper

2022Marketing and Firm Value. (2022). Hanssens, Dominique M ; Srinivasan, Shuba. In: Foundations and Trends(R) in Marketing. RePEc:now:fntmkt:1700000068.

Full description at Econpapers || Download paper

2022Assessment of Eco-Innovation Drivers within the Informal Sector in Ghana. (2022). Chen, Shuangying ; Celestin, Bekolo Ngoa ; Rama, Agyemang ; Martin, Konan. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:11:p:6903-:d:832211.

Full description at Econpapers || Download paper

2022Founder CEO, CEO Characteristics, and Firm Innovation Efficiency: An Empirical Study of China’s GEM-Listed Companies. (2022). Liang, Huigang ; Pei, Xiaojie ; Wang, Qian. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:14:p:8250-:d:856739.

Full description at Econpapers || Download paper

2022The top management team and enterprise innovation: An empirical study from growth enterprise market listed companies in China. (2022). Yuan, Fangying ; Zhao, Minshu. In: Managerial and Decision Economics. RePEc:wly:mgtdec:v:43:y:2022:i:6:p:2066-2082.

Full description at Econpapers || Download paper

2022Innovation-based strategic flexibility (ISF): Role of CEO ties with marketing and R&D. (2022). Chai, Linlin ; Patel, Pankaj C ; Ramaswami, Sridhar N ; Arunachalam, S. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:39:y:2022:i:3:p:927-946.

Full description at Econpapers || Download paper

2022Strategic Charitable Giving and R&D Innovation of High-Tech Enterprises: A Dynamic Perspective Based on the Corporate Life Cycle. (2022). Li, Yuanxu ; Zhang, Yujie ; Lu, Zhengwen. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:23:p:16180-:d:992975.

Full description at Econpapers || Download paper

2022How cashback strategies yield financial benefits for retailers: The mediating role of consumers’ program loyalty. (2022). Lopes, Evandro Luiz ; Severo, Marcos Inacio ; Agnihotri, Raj ; Vieira, Valter Afonso. In: Journal of Business Research. RePEc:eee:jbrese:v:141:y:2022:i:c:p:200-212.

Full description at Econpapers || Download paper

2022¿Conectamos? El marketing relacional en la era del mix de canales.. (2022). San-Martin, Sonia ; Rodrigueztorrico, Paula ; san Jose, Rebeca. In: DOCFRADIS Working Papers. RePEc:ovr:docfra:2204.

Full description at Econpapers || Download paper

2022Why do you want a relationship, anyway? Consent to receive marketing communications and donors’ willingness to engage with nonprofits. (2022). Sese, Javier F ; Minguez, Ana. In: Journal of Business Research. RePEc:eee:jbrese:v:148:y:2022:i:c:p:356-367.

Full description at Econpapers || Download paper

2022Examining the effectiveness of activation techniques on consumer behavior in temporary loyalty programs. (2022). Bies, Suzanne. In: Other publications TiSEM. RePEc:tiu:tiutis:ade86df3-4846-4318-938f-af5756d3d822.

Full description at Econpapers || Download paper

2022The Role of Bonuses in Loyalty Programs – A literature review. (2022). Hagberg, Johan ; Rosengren, Sara ; Marcus, Hagstrom. In: SSE Working Paper Series in Business Administration. RePEc:hhb:hastma:2022_001.

Full description at Econpapers || Download paper

2022The Impact of Monetary Benefits in a Pandemic Situation—Navigating Changes in Customer Loyalty through Negative Switching Barriers in the Hotel Industry. (2022). Ki, Seul ; Kang, Eunice Minjoo. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:13:p:8079-:d:853998.

Full description at Econpapers || Download paper

2022Status reinforcing: Unintended rating bias on online shopping platforms. (2022). Liu, Junjun ; He, Liuyi ; Hu, Xin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:67:y:2022:i:c:s0969698922000881.

Full description at Econpapers || Download paper

2022The role of consumer data in marketing: A research agenda. (2022). Reyes-Menendez, Ana ; Alcaiz, Mariano ; Kastanakis, Minas N ; Lee, Hsin-Hsuan Meg ; Blasco-Arcas, Lorena. In: Journal of Business Research. RePEc:eee:jbrese:v:146:y:2022:i:c:p:436-452.

Full description at Econpapers || Download paper

2022Consumption Coupons, Consumption Probability and Inventory Optimization: An Improved Minimum-Cost Maximum-Flow Approach. (2022). Chen, Yifang ; Wang, Shunlin. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:13:p:7759-:d:847785.

Full description at Econpapers || Download paper

2022Education, Dietary Intakes and Exercise. (2022). von Hinke, Stephanie ; von Hinke Kessler Scholder, Stephanie. In: Oxford Bulletin of Economics and Statistics. RePEc:bla:obuest:v:84:y:2022:i:1:p:214-240.

Full description at Econpapers || Download paper

2022Impact of Different FOPL Systems (Nutri-Score vs. Nutrinform) On Consumer Behaviour: Case Study of the Slovak Republic. (2022). Bercik, Jakub ; Kozakova, Jana ; Cheben, Juraj ; Tkac, Filip ; Savov, Radovan. In: The AMFITEATRU ECONOMIC journal. RePEc:aes:amfeco:v:24:y:2022:i:61:p:797.

Full description at Econpapers || Download paper

2022An exploration of how boards of directors impact chief marketing officer performance: Insights from the field. (2022). Whitler, Kimberly A. In: AMS Review. RePEc:spr:amsrev:v:12:y:2022:i:1:d:10.1007_s13162-022-00231-5.

Full description at Econpapers || Download paper

2022Leveraging customer engagement to improve the operational efficiency of social commerce start-ups. (2022). Sivarajah, Uthayasankar ; Gupta, Shivam ; Li, Chao ; Han, Shuihua ; Liu, Zhenyuan. In: Journal of Business Research. RePEc:eee:jbrese:v:140:y:2022:i:c:p:572-582.

Full description at Econpapers || Download paper

2022Influencer Marketing as a Tool in Modern Communication—Possibilities of Use in Green Energy Promotion amongst Poland’s Generation Z. (2022). Wojciechowska, Iwona ; Nowacki, Robert ; Zatwarnicka-Madura, Beata. In: Energies. RePEc:gam:jeners:v:15:y:2022:i:18:p:6570-:d:910039.

Full description at Econpapers || Download paper

2022Social media influence, trust, and conflict: An interview based study of leadership perceptions. (2022). Reisslein, Martin ; Turnbull, Benjamin ; Johnson, Nathan. In: Technology in Society. RePEc:eee:teinso:v:68:y:2022:i:c:s0160791x21003110.

Full description at Econpapers || Download paper

2022The value relevance of digital marketing capabilities to firm performance. (2022). Wielgos, Dominik M ; Homburg, Christian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:4:d:10.1007_s11747-022-00858-7.

Full description at Econpapers || Download paper

2022The Consumption Analysis of Economic Media at the Regional Level in a Developing Country. (2022). Zadobrischi, Eduard ; Nistor, Andreea. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:23:p:16140-:d:992140.

Full description at Econpapers || Download paper

2022Consumer resource integration and service innovation in social commerce: the role of social media influencers. (2022). Xie, Kang ; Xiao, Jinghua ; Nambisan, Satish ; Wu, Yao. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:3:d:10.1007_s11747-022-00837-y.

Full description at Econpapers || Download paper

2022Consumer authenticity seeking: conceptualization, measurement, and contingent effects. (2022). Zeugner-Roth, Katharina ; Katsikeas, Constantine S ; Bartsch, Fabian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:2:d:10.1007_s11747-021-00813-y.

Full description at Econpapers || Download paper

2022Effective messaging strategies to increase brand love for sociopolitical activist brands. (2022). Kidwell, Blair ; Guzman, Francisco ; Ahmad, Fayez. In: Journal of Business Research. RePEc:eee:jbrese:v:151:y:2022:i:c:p:609-622.

Full description at Econpapers || Download paper

2022Controlling for spurious moderation in marketing: A review of statistical techniques. (2022). Lukas, Bryan A ; Daryanto, Ahmad. In: Journal of Business Research. RePEc:eee:jbrese:v:144:y:2022:i:c:p:180-192.

Full description at Econpapers || Download paper

2022Not the relationship type? Loyalty propensity as a reason to maintain marketing relationships. (2022). Giebelhausen, Michael ; Hopkins, Christopher D ; Bock, Dora E ; Wolter, Jeremy S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:5:d:10.1007_s11747-022-00847-w.

Full description at Econpapers || Download paper

2022User engagement on global social networks: Examining the roles of perceived brand globalness, identification and global identity. (2022). Shareef, Mahmud A ; Akram, Muhammad S ; Malhotra, Neeru ; Shakir, Awais M ; Malik, Aneela ; Lal, Banita. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:181:y:2022:i:c:s0040162522002955.

Full description at Econpapers || Download paper

2022The evolving crisis of the peer-review process. (2022). Krishen, Anjala S ; Petrescu, Maria. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:3:d:10.1057_s41270-022-00176-5.

Full description at Econpapers || Download paper

2022“Baby, you can drive my car†: Psychological antecedents that drive consumers’ adoption of AI-powered autonomous vehicles. (2022). Cloarec, Julien ; Meyer-Waarden, Lars. In: Technovation. RePEc:eee:techno:v:109:y:2022:i:c:s0166497221001292.

Full description at Econpapers || Download paper

2022Assessing an on-site customer profiling and hyper-personalization system prototype based on a deep learning approach. (2022). Munteanu, Dan ; Cristea, Dragos Sebastian ; Capatina, Alexandru ; Micu, Adrian ; Sarpe, Daniela Ancuta ; Angela - Eliza MICU, . In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:174:y:2022:i:c:s004016252100723x.

Full description at Econpapers || Download paper

2022Anthropomorphized artificial intelligence, attachment, and consumer behavior. (2022). Hermann, Erik. In: Marketing Letters. RePEc:kap:mktlet:v:33:y:2022:i:1:d:10.1007_s11002-021-09587-3.

Full description at Econpapers || Download paper

2022.

Full description at Econpapers || Download paper

2022Customer engagement in the context of retail mobile apps: A contingency model integrating spatial presence experience and its drivers. (2022). Le, Angelina Nhat-Hanh ; Hanh, Angelina Nhat ; Sung, Julian Ming ; Nguyen, Dong Phong ; Ho, Xuan Huong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:66:y:2022:i:c:s0969698922000431.

Full description at Econpapers || Download paper

2022What is the Market Value of Artificial Intelligence and Machine Learning? The Role of Innovativeness and Collaboration for Performance. (2022). Oghazi, Pejvak ; Sjodin, David ; Wincent, Joakim ; Parida, Vinit ; Fredstrom, Ashkan. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:180:y:2022:i:c:s0040162522002426.

Full description at Econpapers || Download paper

2022A solution looking for problems? A systematic literature review of the rationalizing influence of artificial intelligence on decision-making in innovation management. (2022). Schiavone, Francesco ; Croidieu, Gregoire ; Pietronudo, Maria Cristina. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:182:y:2022:i:c:s0040162522003523.

Full description at Econpapers || Download paper

2022“I follow what you post!†: The role of social media influencers’ content characteristics in consumers online brand-related activities (COBRAs). (2022). Koay, Kian Yeik ; Aw, Eugene Cheng-Xi ; Cheung, Man Lai. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:66:y:2022:i:c:s0969698922000339.

Full description at Econpapers || Download paper

2022Information Control for Creator Brand Management in Subscription-Based Crowdfunding. (2022). Yang, Yukun ; Rai, Arun ; Lin, Yu-Kai. In: Information Systems Research. RePEc:inm:orisre:v:33:y:2022:i:3:p:846-866.

Full description at Econpapers || Download paper

2022Reimagining marketing strategy: driving the debate on grand challenges. (2022). Montecchi, Matteo ; Plangger, Kirk ; Keeling, Debbie Isobel ; Ruyter, KO ; Dahl, Darren W ; Scott, Maura L. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:1:d:10.1007_s11747-021-00806-x.

Full description at Econpapers || Download paper

2022Extension and customer reaction on sharing economy platforms: The role of customer inertia. (2022). Ayadi, Kafia ; Manthiou, Aikaterini ; Cao, Lanlan. In: Journal of Business Research. RePEc:eee:jbrese:v:144:y:2022:i:c:p:513-522.

Full description at Econpapers || Download paper

2022Why do people avoid and postpone the use of voice assistants for transactional purposes? A perspective from decision avoidance theory. (2022). Dhir, Amandeep ; Sakashita, Mototaka ; Ractham, Peter ; Kaur, Puneet ; Malodia, Suresh. In: Journal of Business Research. RePEc:eee:jbrese:v:146:y:2022:i:c:p:605-618.

Full description at Econpapers || Download paper

2022Better or Worse? Effects of online promotion habits on customer value: An empirical study. (2022). Chen, Hang ; Wang, Qian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001114.

Full description at Econpapers || Download paper

2022Translating strategy into action: The importance of an agile mindset and agile slack in international business. (2022). Gnizy, Itzhak ; Asseraf, Yoel. In: International Business Review. RePEc:eee:iburev:v:31:y:2022:i:6:s0969593122000646.

Full description at Econpapers || Download paper

2022How classical and entrepreneurial brand management increases the performance of internationalising SMEs?. (2022). Baumgarth, Carsten ; Gabrielsson, Peter ; Kusi, Samuel Yaw. In: Journal of World Business. RePEc:eee:worbus:v:57:y:2022:i:5:s1090951622000049.

Full description at Econpapers || Download paper

2022Luxurious and responsible? Consumer perceptions of corporate social responsibility efforts by luxury versus mass-market brands. (2022). Vock, Marlene . In: Journal of Brand Management. RePEc:pal:jobman:v:29:y:2022:i:6:d:10.1057_s41262-022-00281-x.

Full description at Econpapers || Download paper

2022Proactive Personality and Career Adaptability of Chinese Female Pre-Service Teachers in Primary Schools: The Role of Calling. (2022). Pang, Liman ; Liu, Fei ; Wen, YA ; Chen, Huaruo. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:7:p:4188-:d:784893.

Full description at Econpapers || Download paper

2022The Interactive Influence of Life Stressor and Sleep Disturbance on Depression: A Cross-Sectional Examination on Chinese and Japanese University Students. (2022). Kikutani, Mariko ; Matsuda, Eiko . In: SAGE Open. RePEc:sae:sagope:v:12:y:2022:i:1:p:21582440221086610.

Full description at Econpapers || Download paper

2022The role of product design in shaping masstige brand passion: A masstige theory perspective. (2022). Muhammad, Syed Mir ; Gilal, Rukhsana Gul ; Shahid, Shadma. In: Journal of Business Research. RePEc:eee:jbrese:v:152:y:2022:i:c:p:487-504.

Full description at Econpapers || Download paper

2022Corporate lobbying and product recalls: an investigation in the U.S. medical device industry. (2022). Srinivasan, Raji ; Giannetti, Verdiana. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:5:d:10.1007_s11747-022-00860-z.

Full description at Econpapers || Download paper

2022A dynamic system of job performance with goals and leadership changes as shocks. (2022). Good, Valerie ; Dishop, Christopher R. In: Journal of Business Research. RePEc:eee:jbrese:v:139:y:2022:i:c:p:602-613.

Full description at Econpapers || Download paper

2022The Effect of Transformational Leadership Style on Emotional Engagement of Salespersons and its Downstream Effect on Creative Performance: Role of Meaningfulness in Work. (2022). Ali, S M ; Quddoos, Muhammad Umer ; Saeed, Tahir ; Khan, Faheem Ahmad. In: Journal of Policy Research (JPR). RePEc:rfh:jprjor:v:8:y:2022:i:4:p:173-185.

Full description at Econpapers || Download paper

2022Managing differential effects of salespersons’ regulatory foci–a dual process model of dominant and supplemental pathways. (2022). Evans, Kenneth ; Grisaffe, Douglas B ; Zang, Zhimei ; Zheng, YI ; Miao, Fred. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:3:d:10.1007_s11747-021-00821-y.

Full description at Econpapers || Download paper

2022Choreographing salesperson face-to-face visits with a buyer organization: a social network perspective. (2022). Baker, Thomas L ; Henneberg, Stephan C ; Mullins, Ryan ; Forkmann, Sebastian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:3:d:10.1007_s11747-021-00826-7.

Full description at Econpapers || Download paper

2022A self-determination theory-based meta-analysis on the differential effects of intrinsic and extrinsic motivation on salesperson performance. (2022). McGrath, Sean ; Kirca, Ahmet H ; Hughes, Douglas E ; Good, Valerie. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:3:d:10.1007_s11747-021-00827-6.

Full description at Econpapers || Download paper

2022An Empirical Test of Educational Donors’ Satisfaction Levels in Donating for Education before and after the COVID-19 Era. (2022). Pan, Huifeng ; Ha, Hong-Youl. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:19:p:12874-:d:937131.

Full description at Econpapers || Download paper

2022Do Online Reviews Encourage Customers to Write Online Reviews? A Longitudinal Study. (2022). Ha, Hong-Youl ; Xia, Yingxue. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:8:p:4612-:d:792334.

Full description at Econpapers || Download paper

2022Learning orientation and competitive advantage: A critical synthesis and future directions. (2022). Perin, Marcelo Gattermann ; Mukherjee, Debmalya ; Baker, William E. In: Journal of Business Research. RePEc:eee:jbrese:v:144:y:2022:i:c:p:863-873.

Full description at Econpapers || Download paper

2022Who will adopt electric vehicles? Segmenting and exemplifying potential buyer heterogeneity and forthcoming research. (2022). Thaichon, Park ; Deshmukh, Arun Kumar ; Jaiswal, Deepak. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:67:y:2022:i:c:s0969698922000625.

Full description at Econpapers || Download paper

2022Visual complexity of eco-labels and product evaluations in online setting: Is simple always better?. (2022). Adagzel, Feray ; Donato, Carmela. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:67:y:2022:i:c:s0969698922000546.

Full description at Econpapers || Download paper

2022I implement, they deliberate: The matching effects of point of view and mindset on consumer attitudes. (2022). Keh, Hean Tat ; Xu, Xiaobing ; Zhang, Jin. In: Journal of Business Research. RePEc:eee:jbrese:v:139:y:2022:i:c:p:397-410.

Full description at Econpapers || Download paper

2022How does power distance belief impact consumers’ responses to demotion in hierarchical loyalty programs? The dual processes of monetary and psychological losses. (2022). Zhang, Yinlong ; Gao, Huachao. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:4:d:10.1007_s11747-021-00825-8.

Full description at Econpapers || Download paper

2022Risk Perception and Risk Communication from a Systems Perspective: a Study on Safety Behavioural Intervention Frameworks and Functions. (2022). Chionis, Dimitrios ; Karanikas, Nektarios. In: Systemic Practice and Action Research. RePEc:spr:syspar:v:35:y:2022:i:5:d:10.1007_s11213-022-09590-3.

Full description at Econpapers || Download paper

2022How data-driven innovation capability is shaping the future of market agility and competitive performance?. (2022). Kyriazis, Elias ; Akter, Shahriar ; Sultana, Saida. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:174:y:2022:i:c:s0040162521006946.

Full description at Econpapers || Download paper

2022Impact of Digitization and Big Data on Romanian Companies - a Qualitative Research. (2022). Orzan, Gheorghe ; Dumitrache, Ana-Maria ; Mihalcescu, Horia. In: Journal of Emerging Trends in Marketing and Management. RePEc:aes:jetimm:v:1:y:2022:i:1:p:126-132.

Full description at Econpapers || Download paper

2022Unraveling the performance puzzle of digitalization: Evidence from manufacturing firms. (2022). Li, Yina ; Schiavone, Francesco ; Kumar, Ajay ; Zhan, Yuanzhu ; Ye, Fei. In: Journal of Business Research. RePEc:eee:jbrese:v:149:y:2022:i:c:p:54-64.

Full description at Econpapers || Download paper

2022Predicting social media engagement with computer vision: An examination of food marketing on Instagram. (2022). Pancer, Ethan ; Jacobson, Jenna ; Philp, Matthew. In: Journal of Business Research. RePEc:eee:jbrese:v:149:y:2022:i:c:p:736-747.

Full description at Econpapers || Download paper

2022The role of big data and predictive analytics in developing a resilient supply chain network in the South African mining industry against extreme weather events. (2022). Bryde, David J ; Chan, Hau-Ling ; Srivastava, Gautam ; Rahman, Muhammad Sabbir ; Bag, Surajit. In: International Journal of Production Economics. RePEc:eee:proeco:v:251:y:2022:i:c:s0925527322001347.

Full description at Econpapers || Download paper

2022How can digital collaboration capability boost service innovation? Evidence from the information technology industry. (2022). Yang, Shuili ; Wei, Long ; Zhu, Wenwen ; Li, Lixu. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:182:y:2022:i:c:s0040162522003547.

Full description at Econpapers || Download paper

2022Multichannel digital service delivery and service ecosystems: The role of data integration within Smart Product-Service Systems. (2022). Frank, Alejandro G ; Ayala, Nestor F ; Benitez, Guilherme B ; le Dain, Marie-Anne ; Dalenogare, Lucas Santos. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:183:y:2022:i:c:s0040162522004176.

Full description at Econpapers || Download paper

2022The impact of lay beliefs about AI on adoption of algorithmic advice. (2022). Jager, Bruno ; Kremmel, Dietmar ; von Walter, Benjamin. In: Marketing Letters. RePEc:kap:mktlet:v:33:y:2022:i:1:d:10.1007_s11002-021-09589-1.

Full description at Econpapers || Download paper

2022Engaging the Avatar: The effects of authenticity signals during chat-based service recoveries. (2022). Voorhees, Clay M ; Kazandjian, Brett ; Hancock, Tyler ; Esmark, Carol L. In: Journal of Business Research. RePEc:eee:jbrese:v:144:y:2022:i:c:p:703-716.

Full description at Econpapers || Download paper

2022Research on service robot adoption under different service scenarios. (2022). Wang, Shuyang ; Liu, Yun. In: Technology in Society. RePEc:eee:teinso:v:68:y:2022:i:c:s0160791x21002852.

Full description at Econpapers || Download paper

2022Innovation in emerging economies: Research on the digital economy driving high-quality green development. (2022). Zhu, Qing ; Ma, Dan. In: Journal of Business Research. RePEc:eee:jbrese:v:145:y:2022:i:c:p:801-813.

Full description at Econpapers || Download paper

2022The role of meta-UTAUT factors, perceived anthropomorphism, perceived intelligence, and social self-efficacy in chatbot-based services?. (2022). Jones, Paul ; Abed, Salma S ; Balakrishnan, Janarthanan. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:180:y:2022:i:c:s0040162522002190.

Full description at Econpapers || Download paper

2022Risk Perception and Risk Behavior in Response to Service Robot Anthropomorphism in Banking. (2022). Yannick, Joye ; Indre, Pikturniene ; Martin, Aubel. In: Journal of Management and Business Administration. Central Europe. RePEc:vrs:jmbace:v:30:y:2022:i:1:p:26-42:n:2.

Full description at Econpapers || Download paper

2022Service robots with (perceived) theory of mind: An examination of humans’ reactions. (2022). Sderlund, Magnus. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:67:y:2022:i:c:s0969698922000923.

Full description at Econpapers || Download paper

2022The role of emotions in the consumer meaning-making of interactions with social robots. (2022). Mariani, Marcello M ; Borghi, Matteo. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:182:y:2022:i:c:s0040162522003687.

Full description at Econpapers || Download paper

2022How do interactive voice assistants build brands loyalty?. (2022). Wan, Wan Khairuzaman ; Jannesari, Milad T ; Ghobakhloo, Morteza ; Asadi, Shahla ; Maroufkhani, Parisa. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:183:y:2022:i:c:s0040162522003948.

Full description at Econpapers || Download paper

2022AI in E-Commerce: Application of the Use and Gratification Model to The Acceptance of Chatbots. (2022). Marjerison, Rob Kim ; Zhang, Youran ; Zheng, Hanyi. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:21:p:14270-:d:960146.

Full description at Econpapers || Download paper

2022Research on the Impact of the Digital Economy on China’s New-Type Urbanization: Based on Spatial and Mediation Models. (2022). Chen, Linxiong ; Zhong, Changbiao ; Li, Chong. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:22:p:14843-:d:968792.

Full description at Econpapers || Download paper

2022Risk Perception and Risk Behavior in Response to Service Robot Anthropomorphism in Banking. (2022). Yannick, Joye ; Indre, Pikturniene ; Martin, Aubel. In: Journal of Management and Business Administration. Central Europe. RePEc:vrs:jmbace:v:30:y:2022:i:2:p:26-42:n:2.

Full description at Econpapers || Download paper

2022Language matters: humanizing service robots through the use of language during the COVID-19 pandemic. (2022). Scott, Maura L ; Mende, Martin ; Miller, Elizabeth G ; Kumar, Smriti. In: Marketing Letters. RePEc:kap:mktlet:v:33:y:2022:i:4:d:10.1007_s11002-022-09630-x.

Full description at Econpapers || Download paper

2022Conspicuous consumption: A meta-analytic review of its antecedents, consequences, and moderators. (2022). Manrai, Lalita A ; Bagozzi, Richard P ; Kumar, Bipul. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:3:p:471-485.

Full description at Econpapers || Download paper

2022Robots in retail: Rolling out the Whiz. (2022). Onzo, Naoto ; Fukawa, Nobuyuki ; Rindfleisch, Aric. In: AMS Review. RePEc:spr:amsrev:v:12:y:2022:i:3:d:10.1007_s13162-022-00240-4.

Full description at Econpapers || Download paper

2022Anthropomorphism in AI-enabled technology: A literature review. (2022). Suh, Ayoung ; Li, Mengjun. In: Electronic Markets. RePEc:spr:elmark:v:32:y:2022:i:4:d:10.1007_s12525-022-00591-7.

Full description at Econpapers || Download paper

2022Users taking the blame? How service failure, recovery, and robot design affect user attributions and retention. (2022). Weiger, Welf Hermann ; Hammerschmidt, Maik ; Schwede, Melanie ; Meyer, Nika. In: Electronic Markets. RePEc:spr:elmark:v:32:y:2022:i:4:d:10.1007_s12525-022-00613-4.

Full description at Econpapers || Download paper

2022Different roles, different strokes: How to leverage two types of digital platform capabilities to fuel service innovation. (2022). Xiao, Xiaohong ; Li, Xia ; Tian, Qinghong ; Wang, Yonggui. In: Journal of Business Research. RePEc:eee:jbrese:v:144:y:2022:i:c:p:1121-1128.

Full description at Econpapers || Download paper

2022A literature review on firm digitalization: drivers and impacts. (2022). Gomez-Bengoechea, Gonzalo ; Jung, Juan. In: Studies on the Spanish Economy. RePEc:fda:fdaeee:eee2022-20.

Full description at Econpapers || Download paper

2022Government Supports, Digital Capability, and Organizational Resilience Capacity during COVID-19: The Moderation Role of Organizational Unlearning. (2022). Li, Shuangyan ; Yang, Xiuyun ; Gao, YU. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:15:p:9520-:d:879348.

Full description at Econpapers || Download paper

2022The Source of SMEs’ Competitive Performance in COVID-19: Matching Big Data Analytics Capability to Business Models. (2022). Yao, Nengzhi ; Tian, Kun ; Li, QI ; Liao, Bing ; Sukumar, Arun ; Vrontis, Demetris ; Xia, Senmao ; Song, Jianmin. In: Information Systems Frontiers. RePEc:spr:infosf:v:24:y:2022:i:4:d:10.1007_s10796-022-10287-0.

Full description at Econpapers || Download paper

2022A meta-analysis of the factors influencing the impact of security breach announcements on stock returns of firms. (2022). Eshghi, Kamran ; Ebrahimi, Sepideh. In: Electronic Markets. RePEc:spr:elmark:v:32:y:2022:i:4:d:10.1007_s12525-022-00550-2.

Full description at Econpapers || Download paper

2022Analysis and Forecast of the Use of E-Commerce in Enterprises of the European Union States. (2022). Sterpu, Mihaela ; Mehedintu, Anca ; Soava, Georgeta. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:14:p:8943-:d:868043.

Full description at Econpapers || Download paper

2022The Effect of Digital Economy on Urban Green Transformation—An Empirical Study Based on the Yangtze River Delta City Cluster in China. (2022). Chang, Xinfeng ; Su, Jian ; Yang, Zihe. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:21:p:13770-:d:951636.

Full description at Econpapers || Download paper

2022Pride and prejudice: Unraveling and mitigating domestic country bias. (2022). Pandelaere, Mario ; Katsikeas, Constantine S ; Zeugner-Roth, Katharina Petra ; Fischer, Peter Mathias. In: Journal of International Business Studies. RePEc:pal:jintbs:v:53:y:2022:i:3:d:10.1057_s41267-021-00496-1.

Full description at Econpapers || Download paper

2022The asymmetric dominance of cognitive versus affective country image in driving purchase: Conditioning roles of cognition-affect intra-valence nature and product type. (2022). Bian, Xuemei ; Song, Zening ; Ma, Lin. In: International Business Review. RePEc:eee:iburev:v:31:y:2022:i:5:s096959312200035x.

Full description at Econpapers || Download paper

2022Collaboration strategies in buyer-supplier relational (BSR) networks and sustainable firm performance: A trade-off story. (2022). Adhikary, Anirban ; Borah, Sourav Bikash ; Pathak, Surya ; Sharma, Amalesh. In: International Journal of Production Economics. RePEc:eee:proeco:v:253:y:2022:i:c:s0925527322001517.

Full description at Econpapers || Download paper

2022Effects of social influence on crowdfunding performance: implications of the covid-19 pandemic. (2022). Zribi, Sirine. In: Palgrave Communications. RePEc:pal:palcom:v:9:y:2022:i:1:d:10.1057_s41599-022-01207-3.

Full description at Econpapers || Download paper

2022Overhead aversion and facial expressions in crowdfunding. (2022). Jhang, Jihoon ; Song, Sangyoung ; Yoo, Jenny Jeongeun. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:69:y:2022:i:c:s0969698922001941.

Full description at Econpapers || Download paper

2022Social media engagement and crowdfunding performance: The moderating role of product type and entrepreneurs characteristics. (2022). Zhao, Leon J ; Lee, Chang Heon. In: Journal of the Association for Information Science & Technology. RePEc:bla:jinfst:v:73:y:2022:i:11:p:1559-1578.

Full description at Econpapers || Download paper

2022How customer engagement in the live-streaming affects purchase intention and customer acquisition, E-tailers perspective. (2022). Na, Sanggyun ; Li, Zhuyuan ; Zheng, Run. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001084.

Full description at Econpapers || Download paper

2022The Impact of the COVID-19 Pandemic on Retail in City Centres. (2022). Shahab, Sina ; Lashgari, Yasaman S. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:18:p:11463-:d:913668.

Full description at Econpapers || Download paper

2022Tourists and AI: A political ideology perspective. (2022). Jain, Shailendra Pratap ; Das, Gopal ; Cui, Yuanyuan ; van Esch, Patrick ; Wirtz, Jochen. In: Annals of Tourism Research. RePEc:eee:anture:v:97:y:2022:i:c:s0160738322001220.

Full description at Econpapers || Download paper

2022Dynamic interplay of operations and R&D capabilities in U.S. high-tech firms: Predictive impact analysis. (2022). Choi, Laee ; Lee, Jooh ; Kwon, He-Boong. In: International Journal of Production Economics. RePEc:eee:proeco:v:247:y:2022:i:c:s0925527322000329.

Full description at Econpapers || Download paper

2022Solver engagement in online crowdsourcing communities: The roles of perceived interactivity, relationship quality and psychological ownership. (2022). Shan, Wei ; Evans, Richard ; Shi, Xiaoxiao. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:175:y:2022:i:c:s0040162521008209.

Full description at Econpapers || Download paper

2022The impact of tangible and intangible rewards on online loyalty program, brand engagement, and attitudinal loyalty. (2022). Tran, Hailey ; McLaughlin, Caitlin ; Haverila, Kai. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:1:d:10.1057_s41270-021-00150-7.

Full description at Econpapers || Download paper

2022Joint modeling of effects of customer tier program on customer purchase duration and purchase amount. (2022). Hoshino, Takahiro ; Nishio, Kazuki. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:66:y:2022:i:c:s0969698921004720.

Full description at Econpapers || Download paper

2022Carbon footprint tracking apps. What drives consumers adoption intention?. (2022). Reimers, Hanna ; Lasarov, Wassili ; Hoffmann, Stefan. In: Technology in Society. RePEc:eee:teinso:v:69:y:2022:i:c:s0160791x22000975.

Full description at Econpapers || Download paper

2022Hey, did you see that label? Its sustainable!: Understanding the role of sustainable labelling in shaping sustainable purchase behaviour for sustainable development. (2022). TANEJA, Shilpa ; Zhu, Yongming ; Jiang, Hongbing ; Luthra, Sunil ; Kumar, Anil ; Siraj, Ahsan. In: Business Strategy and the Environment. RePEc:bla:bstrat:v:31:y:2022:i:7:p:2820-2838.

Full description at Econpapers || Download paper

2022.

Full description at Econpapers || Download paper

2022Impact of review narrativity on sales in a competitive environment. (2022). Sharma, Amalesh ; Kumar, V ; Mukhopadhyay, Soumya ; Chung, Tuck Siong. In: Production and Operations Management. RePEc:bla:popmgt:v:31:y:2022:i:6:p:2538-2556.

Full description at Econpapers || Download paper

2022Beyond the box office: A conceptual framework for the drivers of audience engagement. (2022). Kumar, V ; Mohr, Iris ; Rubin, Dan. In: Journal of Business Research. RePEc:eee:jbrese:v:151:y:2022:i:c:p:473-488.

Full description at Econpapers || Download paper

Recent citations
Recent citations received in 2022
YearCiting document
2022Impact of Different FOPL Systems (Nutri-Score vs. Nutrinform) On Consumer Behaviour: Case Study of the Slovak Republic. (2022). Bercik, Jakub ; Kozakova, Jana ; Cheben, Juraj ; Tkac, Filip ; Savov, Radovan. In: The AMFITEATRU ECONOMIC journal. RePEc:aes:amfeco:v:24:y:2022:i:61:p:797.

Full description at Econpapers || Download paper

2022$\rho$-GNF : A Novel Sensitivity Analysis Approach Under Unobserved Confounders. (2022). Daoud, Adel ; Pena, Jose M ; Balgi, Sourabh. In: Papers. RePEc:arx:papers:2209.07111.

Full description at Econpapers || Download paper

2022Hey, did you see that label? Its sustainable!: Understanding the role of sustainable labelling in shaping sustainable purchase behaviour for sustainable development. (2022). TANEJA, Shilpa ; Zhu, Yongming ; Jiang, Hongbing ; Luthra, Sunil ; Kumar, Anil ; Siraj, Ahsan. In: Business Strategy and the Environment. RePEc:bla:bstrat:v:31:y:2022:i:7:p:2820-2838.

Full description at Econpapers || Download paper

2022All that glitters is not real affiliation: How to handle affiliate marketing programs in the era of falsity. (2022). di Domenico, Giandomenico ; Mangio, Federico. In: Business Horizons. RePEc:eee:bushor:v:65:y:2022:i:6:p:765-776.

Full description at Econpapers || Download paper

2022The role of salespeople in industrial servitization: How to manage diminishing profit returns from salespeople’s increasing industrial service shares. (2022). Schmitz, Christian ; Alavi, Sascha ; Desernot, Christina ; Kramer, Martin ; Wieseke, Jan ; Bruggemann, Felix. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:39:y:2022:i:4:p:1235-1252.

Full description at Econpapers || Download paper

2022Designing successful temporary loyalty programs: An exploratory study on retailer and country differences. (2022). Dekimpe, Marnik G ; Gelper, Sarah. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:39:y:2022:i:4:p:1275-1295.

Full description at Econpapers || Download paper

2022Children sustainable behaviour: A review and research agenda. (2022). He, Hongwei ; Hosany, Sameer ; Shaheen, A R. In: Journal of Business Research. RePEc:eee:jbrese:v:147:y:2022:i:c:p:236-257.

Full description at Econpapers || Download paper

2022Guidelines for advancing theory and practice through bibliometric research. (2022). Donthu, Naveen ; Kumar, Satish ; Lim, Weng Marc ; Mukherjee, Debmalya. In: Journal of Business Research. RePEc:eee:jbrese:v:148:y:2022:i:c:p:101-115.

Full description at Econpapers || Download paper

2022Customer mindset metrics: A systematic evaluation of the net promoter score (NPS) vs. alternative calculation methods. (2022). Story, Vicky M ; O'Malley, Lisa ; O'Dwyer, Michele ; Baehre, Sven. In: Journal of Business Research. RePEc:eee:jbrese:v:149:y:2022:i:c:p:353-362.

Full description at Econpapers || Download paper

2022What consumers think about product self-assembly: Insights from big data. (2022). Safi, Roozmehr. In: Journal of Business Research. RePEc:eee:jbrese:v:153:y:2022:i:c:p:341-354.

Full description at Econpapers || Download paper

2022Status reinforcing: Unintended rating bias on online shopping platforms. (2022). Liu, Junjun ; He, Liuyi ; Hu, Xin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:67:y:2022:i:c:s0969698922000881.

Full description at Econpapers || Download paper

2022Online retailers’ platform-based Worry-Free-Shopping: Retailing strategy considering consumer valuation bias. (2022). Bian, Junsong ; Zhou, Qiang ; Guo, Xiaolong. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:167:y:2022:i:c:s1366554522002794.

Full description at Econpapers || Download paper

2022.

Full description at Econpapers || Download paper

2022.

Full description at Econpapers || Download paper

2022Digital transformation of the global media market: in search for new media formats. (2022). Avdeeva, Olga ; Tomyuk, Olga N. In: Economic Consultant. RePEc:ris:statec:0100.

Full description at Econpapers || Download paper

2022The future of digital technologies in marketing: A conceptual framework and an overview. (2022). Plangger, Kirk ; Grewal, Dhruv ; Ruyter, KO ; Tucker, Catherine. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00906-2.

Full description at Econpapers || Download paper

2022The Use of Partial Least Squares Structural Equation Modeling and Complementary Methods in International Management Research. (2022). Gudergan, Siegfried P ; Ringle, Christian M ; Hauff, Sven ; Richter, Nicole F. In: Management International Review. RePEc:spr:manint:v:62:y:2022:i:4:d:10.1007_s11575-022-00475-0.

Full description at Econpapers || Download paper

2022Impact of employee attitude on their pro-social behavior: a case study. (2022). Abid, Nisar ; Ali, Rizwan ; Awan, Raheel Amir ; Io, Edmunds. In: Entrepreneurship and Sustainability Issues. RePEc:ssi:jouesi:v:9:y:2022:i:4:p:416-426.

Full description at Econpapers || Download paper

Recent citations received in 2021
YearCiting document
2021Examining investor reactions to appointments of Black top management executives and CEOs. (2021). Stapleton, Andrew ; Feizabadi, Javad ; Novicevic, Millorad ; Gligor, David M. In: Strategic Management Journal. RePEc:bla:stratm:v:42:y:2021:i:10:p:1939-1959.

Full description at Econpapers || Download paper

2021Education, dietary intakes and exercise. (2021). von Hinke, Stephanie. In: Bristol Economics Discussion Papers. RePEc:bri:uobdis:21/748.

Full description at Econpapers || Download paper

2021Developing brand identities for international new ventures under uncertainty: Decision-making logics and psychic distance. (2021). Kontkanen, Minnie ; Gabrielsson, Peter ; Kusi, Samuel Yaw. In: International Business Review. RePEc:eee:iburev:v:30:y:2021:i:6:s0969593121000743.

Full description at Econpapers || Download paper

2021What consumers actually know: The role of objective nutrition knowledge in processing stop sign and traffic light front-of-pack nutrition labels. (2021). Netemeyer, Richard ; Andrews, Craig J ; Kees, Jeremy ; Burton, Scot. In: Journal of Business Research. RePEc:eee:jbrese:v:128:y:2021:i:c:p:140-155.

Full description at Econpapers || Download paper

2021Game changing innovation or bad beat? How sports betting can reduce fan engagement. (2021). Houghton, David M ; Loveland, Katherine E ; Blank, Ashley Stadler. In: Journal of Business Research. RePEc:eee:jbrese:v:134:y:2021:i:c:p:365-374.

Full description at Econpapers || Download paper

2021Influence of human versus AI recommenders: The roles of product type and cognitive processes. (2021). Peluso, Alessandro M ; Wien, Anders Hauge. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:13-27.

Full description at Econpapers || Download paper

2021The compensatory influences of country stereotypes and the global/local nature of brands: An extended framework. (2021). Makri, Katerina ; Halkias, Georgios ; Bourdin, David. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:28-38.

Full description at Econpapers || Download paper

2021Cute brand logo enhances favorable brand attitude: The moderating role of hope. (2021). Paramita, Widya ; Septianto, Felix. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921003003.

Full description at Econpapers || Download paper

2021AI-chatbots on the services frontline addressing the challenges and opportunities of agency. (2021). de Ruyter, KO ; Keeling, Debbie Isobel ; Yu, Ting ; Chong, Terrence. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921003015.

Full description at Econpapers || Download paper

2021.

Full description at Econpapers || Download paper

2021.

Full description at Econpapers || Download paper

2021Effects of COVID-19 on Variations of Taxpayers in Tourism-Reliant Regions: The Case of the Mexican Caribbean. (2021). Lagunas-Puls, Sergio ; Cruz-Milan, Oliver. In: JRFM. RePEc:gam:jjrfmx:v:14:y:2021:i:12:p:578-:d:693423.

Full description at Econpapers || Download paper

2021Empowering Financial Education by Banks—Social Media as a Modern Channel. (2021). Wiktorowicz, Justyna ; Kuchciak, Iwa. In: JRFM. RePEc:gam:jjrfmx:v:14:y:2021:i:3:p:118-:d:515653.

Full description at Econpapers || Download paper

2021.

Full description at Econpapers || Download paper

2021Consolidating Unorganised Retail Businesses through Digital Platforms: Implications for Achieving the UN Sustainable Development Goals. (2021). Wood, Jacob ; Mukherjee, Malobi. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:21:p:12031-:d:669263.

Full description at Econpapers || Download paper

2021Business Model of Sustainable Robo-Advisors: Empirical Insights for Practical Implementation. (2021). Svoboda, Martin ; Klingenberger, Lars ; Au, Cam-Duc ; Frere, Eric . In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:23:p:13009-:d:686815.

Full description at Econpapers || Download paper

2021Are People Willing to Pay for Reduced Inequality?. (2021). Lloyd, Thomas ; Hill, Brian. In: Working Papers. RePEc:hal:wpaper:hal-03503995.

Full description at Econpapers || Download paper

2021The overarching role of international marketing: Relevance and centrality in research and practice. (2021). Tomas, G ; Katsikeas, Constantine S ; Samiee, Saeed. In: Journal of International Business Studies. RePEc:pal:jintbs:v:52:y:2021:i:8:d:10.1057_s41267-021-00433-2.

Full description at Econpapers || Download paper

2021Brands as personal narratives: learning from user–YouTube–brand interactions. (2021). Jassawalla, Avan R ; Sashittal, Hemant C. In: Journal of Brand Management. RePEc:pal:jobman:v:28:y:2021:i:6:d:10.1057_s41262-021-00248-4.

Full description at Econpapers || Download paper

2021Strategies for attracting foreign authors to a new journal. (2021). Ostapenko, Roman I. In: Economic Consultant. RePEc:ris:statec:0096.

Full description at Econpapers || Download paper

2021Choice, Purchase Decision and Post-Purchase Dissonance: The Social Media Perspective. (2021). Mensah, Gilbert ; Masope-Crabbe, Judith Aku ; Dankwah, Justice Boateng. In: Information Management and Business Review. RePEc:rnd:arimbr:v:13:y:2021:i:3:p:1-13.

Full description at Econpapers || Download paper

2021.

Full description at Econpapers || Download paper

2021.

Full description at Econpapers || Download paper

2021Analyzing of User Attitudes Toward Intention to Use Social Media for Learning. (2021). Issa, Md Abu ; Rahman, Muhammad Khalilur ; Yuan, Deli ; Akter, Shaharin ; Hossain, Mohammad Mainul ; Rahaman, Md Atikur. In: SAGE Open. RePEc:sae:sagope:v:11:y:2021:i:4:p:21582440211060784.

Full description at Econpapers || Download paper

2021The methodologies of the marketing literature: mechanics, uses and craft. (2021). Key, Thomas Martin ; Clark, Terry. In: AMS Review. RePEc:spr:amsrev:v:11:y:2021:i:3:d:10.1007_s13162-021-00210-2.

Full description at Econpapers || Download paper

2021Innovation in the digital economy: a broader view of its scope, antecedents, and consequences. (2021). Schreier, Martin ; Sorescu, Alina. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-021-00793-z.

Full description at Econpapers || Download paper

2021Online - education on YouTube before and after COVID 19. An example study on “Fun Science Romania”. (2021). Paul, Marinescu ; Marian, Necula ; Cristina, Veith ; Mihaela, Stoica Andreea. In: Proceedings of the International Conference on Business Excellence. RePEc:vrs:poicbe:v:15:y:2021:i:1:p:364-376:n:50.

Full description at Econpapers || Download paper

2021Perceived Private Label Authenticity: A Two-Study Analysis. (2021). Komarac, Tanja ; Dosen, Durdana Ozretic ; Horvat, Sandra. In: Tržište/Market. RePEc:zag:market:v:33:y:2021:i:si:p:47-66.

Full description at Econpapers || Download paper

2021.

Full description at Econpapers || Download paper

Recent citations received in 2020
YearCiting document
2020Enhancing Organizational Performance through Social Media use and Knowledge Management. (2020). Batool, Farkhandah ; Sheikh, Nadeem Ahmed. In: IBT Journal of Business Studies (JBS). RePEc:aib:ibtjbs:v:16:y:2020:i:1:p:16-13.

Full description at Econpapers || Download paper

2020Enhancing Organizational Performance through Social Media use and Knowledge Management. (2020). Batool, Farkhandah ; Sheikh, Nadeem Ahmed. In: IBT Journal of Business Studies (JBS). RePEc:aib:ibtjbs:v:16:y:2020:i:1:p:193-210.

Full description at Econpapers || Download paper

2020THE ROLE OF SOCIAL MEDIA IN PORTUGUESE SMEs. (2020). Santos, Jose Duarte ; Soares, Hugo ; Silva, Elisabete ; Almeida, Fernando. In: Management and Marketing Journal. RePEc:aio:manmar:v:xviii:y:2020:i:2:p:99-116.

Full description at Econpapers || Download paper

2020INDUSTRIAL (B2B) MARKETING OF GLASS COMPANIES: MOBILE APPLICATIONS AS A SALES PROMOTION TOOL. (2020). Koldyshev, Maxim. In: Three Seas Economic Journal. RePEc:bal:3seasj:2661-5150:2020:1:3:8.

Full description at Econpapers || Download paper

2020El efecto del boca a boca electrónico en el interés de compra de los consumidores. (2020). Januarko, Moehammad Unggul ; Ruswanti, Endang ; Izudin, Amar Nuriman. In: Revista CEA. RePEc:col:000549:019255.

Full description at Econpapers || Download paper

2020Augmented reality marketing: A technology-enabled approach to situated customer experience. (2020). de Ruyter, KO ; Mahr, Dominik ; Keeling, Debbie Isobel ; Hilken, Tim ; Heller, Jonas ; Chylinski, Mathew. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:4:p:374-384.

Full description at Econpapers || Download paper

2020The impact of social media usage and lifestyle habits on academic achievement: Insights from a developing country context. (2020). Bou-Hamad, Imad. In: Children and Youth Services Review. RePEc:eee:cysrev:v:118:y:2020:i:c:s0190740920311713.

Full description at Econpapers || Download paper

2020The art of writing literature review: What do we know and what do we need to know?. (2020). Criado, Alex Rialp ; Paul, Justin. In: International Business Review. RePEc:eee:iburev:v:29:y:2020:i:4:s0969593120300585.

Full description at Econpapers || Download paper

2020Virtual and augmented reality: Advancing research in consumer marketing. (2020). Bigne, Enrique ; Wedel, Michel ; Zhang, Jie. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:37:y:2020:i:3:p:443-465.

Full description at Econpapers || Download paper

2020The playground effect: How augmented reality drives creative customer engagement. (2020). de Ruyter, KO ; Keeling, Debbie Isobel ; Heller, Jonas ; Mahr, Dominik ; Chylinski, Mathew ; Hilken, Tim ; Jessen, Alexander. In: Journal of Business Research. RePEc:eee:jbrese:v:116:y:2020:i:c:p:85-98.

Full description at Econpapers || Download paper

2020Building dynamic service analytics capabilities for the digital marketplace. (2020). Shams, Riad ; Hani, Umme ; Motamarri, Saradhi ; Akter, Shahriar ; Shen, Kathy Ning ; Babu, Mujahid Mohiuddin ; Fernando, Mario. In: Journal of Business Research. RePEc:eee:jbrese:v:118:y:2020:i:c:p:177-188.

Full description at Econpapers || Download paper

2020Rising with the machines: A sociotechnical framework for bringing artificial intelligence into the organization. (2020). Fox, Alexa K ; Mukherjee, Debmalya ; Makarius, Erin E. In: Journal of Business Research. RePEc:eee:jbrese:v:120:y:2020:i:c:p:262-273.

Full description at Econpapers || Download paper

2020Digital Analytics: Modeling for Insights and New Methods. (2020). Potapov, Dmitriy ; Bijmolt, Tammo ; Kumar, V ; Leszkiewicz, Agata ; Gupta, Shaphali. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:51:y:2020:i:c:p:26-43.

Full description at Econpapers || Download paper

2020Frontline Cyborgs at Your Service: How Human Enhancement Technologies Affect Customer Experiences in Retail, Sales, and Service Settings. (2020). Scott, Maura L ; Roggeveen, Anne L ; Mende, Martin ; Kroschke, Mirja ; Grewal, Dhruv. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:51:y:2020:i:c:p:9-25.

Full description at Econpapers || Download paper

2020Forecasting artificial intelligence on online customer assistance: Evidence from chatbot patents analysis. (2020). Pizzi, Gabriele ; Pantano, Eleonora. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919311865.

Full description at Econpapers || Download paper

2020The phenomenon of purchasing second-hand products by the BOP consumers. (2020). Paul, Justin ; Datta, Biplab ; Mukherjee, Srabanti. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698919311786.

Full description at Econpapers || Download paper

2020Applying the multisensory sculpture technique to explore the role of brand usage on multisensory brand experiences. (2020). Villasante-Arellano, Ana Josefina ; Castillo-Villar, Fernando Rey. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s096969891931567x.

Full description at Econpapers || Download paper

2020Analysis of the adoption of customer facing InStore technologies in retail SMEs. (2020). Rodrigo-Moya, Beatriz ; Navo-Marco, Julio ; Lorente-Martnez, Javier. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920300643.

Full description at Econpapers || Download paper

2020Exploring consumers’ subjective shopping experiences in directly operated luxury brand stores. (2020). Taishoff, Marika ; Mhlbacher, Hans ; Kauppinen-Risnen, Hannele. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920312595.

Full description at Econpapers || Download paper

2020Understanding Retail Experiences and Customer Journey Management. (2020). Roggeveen, Anne L ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:3-8.

Full description at Econpapers || Download paper

2020Customers’ Willingness to Disclose Personal Information throughout the Customer Purchase Journey in Retailing: The Role of Perceived Warmth. (2020). Viglia, Giampaolo ; Vannucci, Virginia ; Mazzoli, Valentina ; Grazzini, Laura ; Acuti, Diletta ; Donvito, Raffaele ; Aiello, Gaetano. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:4:p:490-506.

Full description at Econpapers || Download paper

2020The personalization–privacy paradox in the attention economy. (2020). Cloarec, Julien. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:161:y:2020:i:c:s0040162520311252.

Full description at Econpapers || Download paper

2020.

Full description at Econpapers || Download paper

2020How Nostalgia Affects Brand Equity? Consumers’ Attitudes Towards Nostalgic Generational and Transgenerational Brands. (2020). Grebosz-Krawczyk, Magdalena. In: European Research Studies Journal. RePEc:ers:journl:v:xxiii:y:2020:i:4:p:1019-1034.

Full description at Econpapers || Download paper

2020.

Full description at Econpapers || Download paper

2020.

Full description at Econpapers || Download paper

2020.

Full description at Econpapers || Download paper

2020Co-Creative Action Research Experiments—A Careful Method for Causal Inference and Societal Impact. (2020). Loots, Ellen ; Coreynen, Wim ; Cannaerts, Nele ; van Witteloostuijn, Arjen ; Vanderstraeten, Johanna ; Slabbinck, Hendrik ; van Hugten, Joeri ; el Hejazi, Zainab Noor. In: Social Sciences. RePEc:gam:jscscx:v:9:y:2020:i:10:p:171-:d:421452.

Full description at Econpapers || Download paper

2020Mobile Apps Use and WOM in the Food Delivery Sector: The Role of Planned Behavior, Perceived Security and Customer Lifestyle Compatibility. (2020). Perez-Rueda, Alfredo ; Flavian, Marta ; Belanche, Daniel. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:10:p:4275-:d:361835.

Full description at Econpapers || Download paper

2020Examining the Role of Local Products in Rural Development in the Light of Consumer Preferences—Results of a Consumer Survey from Hungary. (2020). Szcs, Antonia ; Ruszkai, Csaba ; Kiss, Konrad ; Koncz, Gabor. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:13:p:5473-:d:381408.

Full description at Econpapers || Download paper

2020Social Media and IOT Wearables in Developing Marketing Strategies. Do SMEs Differ From Large Enterprises?. (2020). Georgescu, Bogdan ; Bucur, Mihaela ; Maiorescu, Irina ; Zgur, Ion Daniel ; Strat, Vasile Alecsandru ; Moise, Daniel. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7292-:d:409504.

Full description at Econpapers || Download paper

2020Click to Buy: The Impact of Retail Credit on Over-Consumption in the Online Environment. (2020). McNeill, Lisa ; Ah, Lauren. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7322-:d:409960.

Full description at Econpapers || Download paper

2020Does the Effect of Customer Experience on Customer Satisfaction Create a Sustainable Competitive Advantage? A Comparative Study of Different Shopping Situations. (2020). Wu, Tung-Ju ; Guo, Jia-Ning ; Pei, Xue-Liang ; Yeh, Shang-Pao ; Zhou, Wen-Xin. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7436-:d:411458.

Full description at Econpapers || Download paper

2020How Can Rural Tourism Be Sustainable? A Systematic Review. (2020). Alarcon, Silverio ; An, Wookhyun. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7758-:d:416125.

Full description at Econpapers || Download paper

2020Exploring the Affective Level in Adolescents in Relation to Advertising with a Selected Emotional Appeal. (2020). Valaskova, Katarina ; Krizanova, Anna ; Vrtana, David ; Skorvagova, Eva. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:19:p:8287-:d:425060.

Full description at Econpapers || Download paper

2020An Approach towards Investigating Factors Affecting Intention to Book a Hotel Room through Social Media. (2020). Karavasilis, George ; Argyropoulou, Maria ; Theocharidis, Anastasios-Ioannis ; Kehris, Evangelos ; Vrana, Vasiliki. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:21:p:8973-:d:436543.

Full description at Econpapers || Download paper

2020A Systematic Review of Experimental Studies Investigating the Effect of Cause-Related Marketing on Consumer Purchase Intention. (2020). Pang, BO ; Saleme, Pamela ; Zhang, Anran ; Xu, Zhengliang ; Durl, James. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:22:p:9609-:d:447018.

Full description at Econpapers || Download paper

2020Analysing Consumer Preferences, Characteristics, and Behaviour to Identify Energy-Efficient Consumers. (2020). Zori, Jelena ; Hrovatin, Nevenka ; Dolak, Janez. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:23:p:9870-:d:451054.

Full description at Econpapers || Download paper

2020Cooperation between Final Purchasers and Offerors in the Online and Offline Environments vs. the Benefits Derived by Active Purchasers. (2020). Grzesiak, Mateusz ; Baruk, Agnieszka Izabela. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:24:p:10462-:d:462038.

Full description at Econpapers || Download paper

2020How Does Retail Engage Consumers in Sustainable Consumption? A Systematic Literature Review. (2020). BALAN, CARMEN ; Blan, Carmen. In: Sustainability. RePEc:gam:jsusta:v:13:y:2020:i:1:p:96-:d:467507.

Full description at Econpapers || Download paper

2020Effects of front-of-pack labels on the nutritional quality of supermarket food purchases: evidence from a large-scale randomized controlled trial. (2020). Combris, Pierre ; Bertail, Patrice ; Bonnet, Celine ; Allais, Oliver ; Albuquerque, Paulo ; Dubois, Pierre ; Chandon, Pierre ; Ruffieux, Bernard ; Rigal, Nathalie ; Lahlou, Saadi. In: Post-Print. RePEc:hal:journl:hal-02562456.

Full description at Econpapers || Download paper

2020How can machine learning aid behavioral marketing research?. (2020). Goldfarb, Avi ; dzyabura, daria ; Uetake, Kosuke ; Hagen, Linda ; Zhu, Ying ; Wright, James R ; Wang, Yanwen ; Sudhir, K ; Liu, Liu ; Etkin, Jordan ; Bollinger, Bryan ; Yang, Nathan. In: Marketing Letters. RePEc:kap:mktlet:v:31:y:2020:i:4:d:10.1007_s11002-020-09535-7.

Full description at Econpapers || Download paper

2020Relationship between Impulsivity, Value Orientations and Impulsive Buying. (2020). Sestanovic, Aljosa ; Korkut, Darija ; Sokic, Katarina. In: Managing Global Transitions. RePEc:mgt:youmgt:v:18:y:2020:i:3:p:195-210.

Full description at Econpapers || Download paper

2020DETERMINANTS OF CUSTOMER LOYALTY TO MOBILE PHONE BRANDS. (2020). Adekunle, Simon Ayo ; Odia, Edith Onowe. In: Oradea Journal of Business and Economics. RePEc:ora:jrojbe:v:5:y:2020:i:special:p:44-54.

Full description at Econpapers || Download paper

2020Corporate brand value and cash holdings. (2020). , Ramesh ; Hanssens, Dominique M ; Bharadwaj, Neeraj . In: Journal of Brand Management. RePEc:pal:jobman:v:27:y:2020:i:4:d:10.1057_s41262-020-00188-5.

Full description at Econpapers || Download paper

2020Can self-referencing exacerbate punishing behavior toward corporate brand transgressors?. (2020). Karaosmanoglu, Elif ; Isiksal, Didem Gamze. In: Journal of Brand Management. RePEc:pal:jobman:v:27:y:2020:i:6:d:10.1057_s41262-020-00204-8.

Full description at Econpapers || Download paper

2020Critical factors influencing the adoption of digital marketing devices by service-oriented micro-businesses in Nigeria: A thematic analysis approach. (2020). Bello, Adenike O ; Okike, Clinton K ; Eze, Sunday C. In: Palgrave Communications. RePEc:pal:palcom:v:7:y:2020:i:1:d:10.1057_s41599-020-00580-1.

Full description at Econpapers || Download paper

2020Designing conceptual articles: four approaches. (2020). Jaakkola, Elina. In: AMS Review. RePEc:spr:amsrev:v:10:y:2020:i:1:d:10.1007_s13162-020-00161-0.

Full description at Econpapers || Download paper

2020Conceptual review papers: revisiting existing research to develop and refine theory. (2020). Hulland, John. In: AMS Review. RePEc:spr:amsrev:v:10:y:2020:i:1:d:10.1007_s13162-020-00168-7.

Full description at Econpapers || Download paper

2020The changing role of marketing: transformed propositions, processes and partnerships. (2020). Moser, Ted ; Storbacka, Kaj. In: AMS Review. RePEc:spr:amsrev:v:10:y:2020:i:3:d:10.1007_s13162-020-00179-4.

Full description at Econpapers || Download paper

More than 50 citations. List broken...

Recent citations received in 2019
YearCiting document
2019Technology Perspectives and Innovative Scenarios Applied in the Amazon Region. (2019). Paladino, Angela ; Dholakia, Ruby Roy ; Canado, Airton Cardoso ; de Muylder, Cristiana Fernandes ; Montero, Emilio Jose. In: RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration). RePEc:abg:anprac:v:23:y:2019:i:5:1356.

Full description at Econpapers || Download paper

2019Pricing in consumer digital markets: A dynamic framework. (2019). Frow, Pennie ; Payne, Adrian ; Reisman, Richard. In: Australasian marketing journal. RePEc:eee:aumajo:v:27:y:2019:i:3:p:139-148.

Full description at Econpapers || Download paper

2019Are you still online or are you already mobile? – Predicting the path to successful conversions across different devices. (2019). Brock, Christian ; Kaatz, Christopher ; Figura, Lilli. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:50:y:2019:i:c:p:10-21.

Full description at Econpapers || Download paper

2019Customer engagement in the service context: An empirical investigation of the construct, its antecedents and consequences. (2019). Hollebeek, Linda D ; Ul, Jamid ; Rasool, Aaleya ; Khan, Imran ; Rahman, Zillur. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:50:y:2019:i:c:p:277-285.

Full description at Econpapers || Download paper

2019The Way the Wind Blows: Direction of Airflow Energizes Consumers and Fuels Creative Engagement. (2019). Izadi, Anoosha ; Patrick, Vanessa M ; Rudd, Melanie. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:143-157.

Full description at Econpapers || Download paper

2019Feel the Music! Exploring the Cross-modal Correspondence between Music and Haptic Perceptions of Softness. (2019). Imschloss, Monika ; Kuehnl, Christina. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:158-169.

Full description at Econpapers || Download paper

2019Self-Control and Touch: When Does Direct Versus Indirect Touch Increase Hedonic Evaluations and Consumption of Food. (2019). Madzharov, Adriana V. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:170-185.

Full description at Econpapers || Download paper

2019Touching the Untouchable: Exploring Multi-Sensory Augmented Reality in the Context of Online Retailing. (2019). Heller, Jonas ; Keeling, Debbie I ; Mahr, Dominik ; de Ruyter, KO ; Chylinski, Mathew. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:219-234.

Full description at Econpapers || Download paper

2019Examining Drivers of Brand Community Engagement: The Moderation of Product, Brand and Consumer Characteristics. (2019). Zheng, Shiyong ; Liao, Junyun ; Wang, Jintang. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:17:p:4672-:d:261578.

Full description at Econpapers || Download paper

2019Researching marketing capabilities: reflections from academia. (2019). Morgan, Neil A. In: AMS Review. RePEc:spr:amsrev:v:9:y:2019:i:3:d:10.1007_s13162-019-00158-4.

Full description at Econpapers || Download paper

2019Theoretical underpinnings of research in strategic marketing: a commentary. (2019). Varadarajan, Rajan. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:1:d:10.1007_s11747-018-0612-7.

Full description at Econpapers || Download paper

2019Consumer journeys: developing consumer-based strategy. (2019). Price, Linda L ; Hamilton, Rebecca. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:2:d:10.1007_s11747-019-00636-y.

Full description at Econpapers || Download paper

2019New vistas for marketing strategy: digital, data-rich, and developing market (D3) environments. (2019). Fang, Eric ; Sridhar, Shrihari. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:6:d:10.1007_s11747-019-00698-y.

Full description at Econpapers || Download paper