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Citation Profile [Updated: 2026-06-12 21:57:20]
5 Years H Index
48
Impact Factor (IF)
0
5 Years IF
2.91
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
2008 0 0.47 0.06 0 16 16 281 1 1 0 0 0 1 0.06 0.22
2009 0.38 0.46 1.72 0.38 30 46 1140 79 80 16 6 16 6 78 98.7 64 2.13 0.23
2010 0.74 0.46 1.9 0.74 24 70 617 133 213 46 34 46 34 120 90.2 42 1.75 0.2
2011 0.59 0.5 0.71 0.59 25 95 499 67 280 54 32 70 41 25 37.3 4 0.16 0.23
2012 0.35 0.5 0.78 0.65 21 116 888 91 371 49 17 95 62 34 37.4 2 0.1 0.21
2013 0.74 0.54 1.17 0.77 23 139 727 163 534 46 34 116 89 69 42.3 18 0.78 0.23
2014 0.64 0.52 1.14 0.84 20 159 856 181 715 44 28 123 103 52 28.7 1 0.05 0.22
2015 0.84 0.52 1.48 0.91 19 178 337 264 979 43 36 113 103 53 20.1 0 0.22
2016 1.21 0.5 1.98 1.32 25 203 497 402 1381 39 47 108 143 72 17.9 14 0.56 0.2
2017 1.02 0.51 1.95 1.49 30 233 667 455 1836 44 45 108 161 63 13.8 8 0.27 0.2
2018 1.18 0.52 2.11 1.56 32 265 408 558 2394 55 65 117 182 84 15.1 6 0.19 0.22
2019 1.39 0.53 2.31 1.73 35 300 524 692 3086 62 86 126 218 113 16.3 9 0.26 0.21
2020 1.51 0.63 2.95 1.84 32 332 539 980 4066 67 101 141 260 113 11.5 39 1.22 0.3
2021 2.4 0.72 3.54 2.32 33 365 296 1293 5359 67 161 154 357 126 9.7 14 0.42 0.26
IF: Two years Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for all series in RePEc in year y
CIF: Cumulative impact factor
IF5: Five years Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12014Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation. (2014). Brodie, Roderick J ; Glynn, Mark S ; Hollebeek, Linda D. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:28:y:2014:i:2:p:149-165.

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441
22012Popularity of Brand Posts on Brand Fan Pages: An Investigation of the Effects of Social Media Marketing. (2012). Gensler, Sonja ; de Vries, Lisette. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:2:p:83-91.

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262
32014What We Know and Dont Know About Online Word-of-Mouth: A Review and Synthesis of the Literature. (2014). Bush, Victoria D ; King, Robert Allen ; Racherla, Pradeep. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:28:y:2014:i:3:p:167-183.

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175
42012Social Media Peer Communication and Impacts on Purchase Intentions: A Consumer Socialization Framework. (2012). Wei, Yujie ; Wang, Xia ; Yu, Chunling. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:4:p:198-208.

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170
52013Managing Brands in the Social Media Environment. (2013). Liu-Thompkins, Yuping ; Gensler, Sonja ; Volckner, Franziska ; Wiertz, Caroline. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:242-256.

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154
62009An Experimental Study of the Relationship between Online Engagement and Advertising Effectiveness. (2009). Schaedel, Ute ; Malthouse, Edward C ; Calder, Bobby J. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:4:p:321-331.

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149
72009Key Issues in Multichannel Customer Management: Current Knowledge and Future Directions. (2009). Shankar, Venkatesh ; Neslin, Scott A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:1:p:70-81.

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149
82017Is Augmented Reality Technology an Effective Tool for E-commerce? An Interactivity and Vividness Perspective. (2017). Chu, Shu-Chuan ; Sauer, Paul L ; Yim, Mark Yi-Cheon. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:39:y:2017:i:c:p:89-103.

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143
92009Flow Online: Lessons Learned and Future Prospects. (2009). Novak, Thomas P ; Hoffman, Donna L. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:1:p:23-34.

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133
102020Transforming the Customer Experience Through New Technologies. (2020). Hoyer, Wayne D ; Shankar, Venkatesh ; Kroschke, Mirja ; Kraume, Karsten ; Schmitt, Bernd. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:51:y:2020:i:c:p:57-71.

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127
112014Fostering Consumer–Brand Relationships in Social Media Environments: The Role of Parasocial Interaction. (2014). Labrecque, Lauren I. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:28:y:2014:i:2:p:134-148.

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124
122010Mobile Marketing in the Retailing Environment: Current Insights and Future Research Avenues. (2010). Shankar, Venkatesh ; Naik, Prasad ; Hofacker, Charles ; Venkatesh, Alladi. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:111-120.

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121
132019Digital Content Marketings Role in Fostering Consumer Engagement, Trust, and Value: Framework, Fundamental Propositions, and Implications. (2019). Hollebeek, Linda D ; Macky, Keith. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:45:y:2019:i:c:p:27-41.

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119
142012How Does Brand-related User-generated Content Differ across YouTube, Facebook, and Twitter?. (2012). Fischer, Eileen ; Yongjian, Chen ; Smith, Andrew N. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:2:p:102-113.

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116
152013Managing Customer Relationships in the Social Media Era: Introducing the Social CRM House. (2013). Skiera, Bernd ; Zhang, Michael ; Haenlein, Michael ; Wege, Egbert ; Malthouse, Edward C. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:270-280.

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114
162009Does Chatter Matter? The Impact of User-Generated Content on Music Sales. (2009). Dhar, Vasant ; Chang, Elaine A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:4:p:300-307.

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108
172010Crafting Integrated Multichannel Retailing Strategies. (2010). Steenburgh, Thomas J ; Kushwaha, Tarun ; Farris, Paul W ; Irvin, John W ; Zhang, Jie ; Weitz, Barton A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:168-180.

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103
182013Consumer Power: Evolution in the Digital Age. (2013). Novak, Thomas P ; Labrecque, Lauren I ; Dem, Jonas Vor ; Hofacker, Charles F ; Mathwick, Charla. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:257-269.

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103
192011Strategic Herding Behavior in Peer-to-Peer Loan Auctions. (2011). Dholakia, Utpal M ; Andrews, Rick L ; Herzenstein, Michal. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:25:y:2011:i:1:p:27-36.

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101
202013Social Media Metrics — A Framework and Guidelines for Managing Social Media. (2013). Chen, Yubo ; Pauwels, Koen ; Peters, Kay ; Ognibeni, Bjorn ; Kaplan, Andreas M. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:281-298.

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101
212011The Role of Marketing in Social Media: How Online Consumer Reviews Evolve. (2011). Chen, Yubo ; Fay, Scott ; Wang, QI. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:25:y:2011:i:2:p:85-94.

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94
222009Mobile Marketing: A Synthesis and Prognosis. (2009). Shankar, Venkatesh ; Balasubramanian, Sridhar. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:2:p:118-129.

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90
232008Adoption of Virtual Try-on technology for online apparel shopping. (2008). Forsythe, Sandra ; Kim, Jiyeon. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:22:y:2008:i:2:p:45-59.

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86
242013Too Popular to Ignore: The Influence of Online Reviews on Purchase Intentions of Search and Experience Products. (2013). Mendoza, Norma A ; Jimenez, Fernando R. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:3:p:226-235.

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80
252016Gamification and Mobile Marketing Effectiveness. (2016). Manchanda, Puneet ; Lurie, Nicholas H ; de Ruyter, KO ; Donaldson, Jeff ; Hofacker, Charles F. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:25-36.

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76
262015A Meta-analytic Investigation of the Role of Valence in Online Reviews. (2015). de Pelsmacker, Patrick ; Dens, Nathalie ; Purnawirawan, Nathalia ; Eisend, Martin. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:31:y:2015:i:c:p:17-27.

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72
272016Mobile Shopper Marketing: Key Issues, Current Insights, and Future Research Avenues. (2016). Shankar, Venkatesh ; Ramanathan, Suresh ; Holland, Steve ; Morrissey, Shawn ; Rizley, Ross ; Kleijnen, Mirella. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:37-48.

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71
282017Can Social Media Marketing Improve Customer Relationship Capabilities and Firm Performance? Dynamic Capability Perspective. (2017). Wang, Zhan ; Kim, Hyun Gon. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:39:y:2017:i:c:p:15-26.

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71
292013Social Commerce: A Contingency Framework for Assessing Marketing Potential. (2013). Spann, Martin ; Hennig-Thurau, Thorsten ; Yadav, Manjit S ; de Valck, Kristine ; Hoffman, Donna L. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:311-323.

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70
302012Interactivity in Brand Web Sites: Cognitive, Affective, and Behavioral Responses Explained by Consumers Online Flow Experience. (2012). , Hilde ; van Noort, Guda ; van Reijmersdal, Eva A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:4:p:223-234.

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68
312009A Hierarchical Marketing Communications Model of Online and Offline Media Synergies. (2009). Naik, Prasad A ; Peters, Kay. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:4:p:288-299.

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67
322017A Meta-analysis of Online Trust Relationships in E-commerce. (2017). Kim, Yeolib ; Peterson, Robert A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:38:y:2017:i:c:p:44-54.

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67
332011The Effectiveness of Branded Mobile Phone Apps. (2011). Bellman, Steven ; Treleaven-Hassard, Shiree ; Potter, Robert F ; Robinson, Jennifer A ; Varan, Duane. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:25:y:2011:i:4:p:191-200.

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66
342017The Showrooming Phenomenon: Its More than Just About Price. (2017). Gensler, Sonja ; Neslin, Scott A ; Verhoef, Peter C. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:38:y:2017:i:c:p:29-43.

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64
352019Digital Sensory Marketing: Integrating New Technologies Into Multisensory Online Experience. (2019). Petit, Olivia ; Spence, Charles ; Velasco, Carlos. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:45:y:2019:i:c:p:42-61.

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62
362012Online Damage Control: The Effects of Proactive Versus Reactive Webcare Interventions in Consumer-generated and Brand-generated Platforms. (2012). Willemsen, Lotte M ; van Noort, Guda. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:3:p:131-140.

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62
372010Consumer Behavior in a Multichannel, Multimedia Retailing Environment. (2010). Dholakia, Utpal M ; Reeves, Randy ; Taylor, Earl ; Stewart, David ; Kahn, Barbara E ; Rindfleisch, Aric. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:86-95.

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62
382013Value Creation in the Video Game Industry: Industry Economics, Consumer Benefits, and Research Opportunities. (2013). Hennig-Thurau, Thorsten ; Marchand, Andre. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:3:p:141-157.

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61
392009Interactive Services: A Framework, Synthesis and Research Directions. (2009). Bolton, Ruth ; Saxena-Iyer, Shruti. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:1:p:91-104.

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55
402008Coupons going wireless: Determinants of consumer intentions to redeem mobile coupons. (2008). Kleijnen, Mirella ; Dickinger, Astrid. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:22:y:2008:i:3:p:23-39.

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55
412016Mobile Advertising: A Framework and Research Agenda. (2016). Spann, Martin ; Bart, Yakov ; Zubcsek, Peter Pal ; Grewal, Dhruv. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:3-14.

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55
422009Online Trust: State of the Art, New Frontiers, and Research Potential. (2009). Lorenzon, Antonio ; Urban, Glen L ; Amyx, Cinda. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:2:p:179-190.

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54
432009The Impact of Website Quality on Information Quality, Value, and Loyalty Intentions in Apparel Retailing. (2009). Niehm, Linda S ; Kim, Hyejeong. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:3:p:221-233.

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53
442011Online Personal Branding: Processes, Challenges, and Implications. (2011). Labrecque, Lauren I ; Milne, George R ; Markos, Ereni. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:25:y:2011:i:1:p:37-50.

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53
452017Consumer Connectivity in a Complex, Technology-enabled, and Mobile-oriented World with Smart Products. (2017). Fong, Nathan ; Andrews, Michelle ; Hu, Mandy Mantian ; Zhang, Yuchi ; Datta, Hannes ; Bart, Yakov ; Hoffman, Donna L ; Luo, Xueming ; Stephen, Andrew T ; Rand, William ; Abhishek, Vibhanshu ; Novak, Tom ; Kannan, P K ; Verhoef, Peter C. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:40:y:2017:i:c:p:1-8.

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51
462010An Empirical Analysis of Shopping Behavior Across Online and Offline Channels for Grocery Products: The Moderating Effects of Household and Product Characteristics. (2010). Chintagunta, Pradeep ; Arce-Urriza, Marta ; Chu, Junhong ; Cebollada-Calvo, Jose-Javier. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:4:p:251-268.

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50
472012Balance and Sequence in Online Reviews: How Perceived Usefulness Affects Attitudes and Intentions. (2012). de Pelsmacker, Patrick ; Dens, Nathalie ; Purnawirawan, Nathalia. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:4:p:244-255.

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50
482010Strategic Online and Offline Retail Pricing: A Review and Research Agenda. (2010). Song, Reo ; Janakiraman, Ramkumar ; Kannan, P K ; Kalyanam, Kirthi ; Grewal, Dhruv ; Ratchford, Brian ; Tolerico, Stephen. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:138-154.

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49
492015The Effects of Adopting and Using a Brands Mobile Application on Customers Subsequent Purchase Behavior. (2015). Jung, SU ; Wang, Rebecca Jen-Hui ; Malthouse, Edward C. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:31:y:2015:i:c:p:28-41.

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48
502009Click Here for Internet Insight: Advances in Clickstream Data Analysis in Marketing. (2009). Bucklin, Randolph E ; Sismeiro, Catarina. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:1:p:35-48.

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48
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12014Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation. (2014). Brodie, Roderick J ; Glynn, Mark S ; Hollebeek, Linda D. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:28:y:2014:i:2:p:149-165.

Full description at Econpapers || Download paper

111
22017Is Augmented Reality Technology an Effective Tool for E-commerce? An Interactivity and Vividness Perspective. (2017). Chu, Shu-Chuan ; Sauer, Paul L ; Yim, Mark Yi-Cheon. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:39:y:2017:i:c:p:89-103.

Full description at Econpapers || Download paper

63
32020Transforming the Customer Experience Through New Technologies. (2020). Hoyer, Wayne D ; Shankar, Venkatesh ; Kroschke, Mirja ; Kraume, Karsten ; Schmitt, Bernd. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:51:y:2020:i:c:p:57-71.

Full description at Econpapers || Download paper

62
42019Digital Content Marketings Role in Fostering Consumer Engagement, Trust, and Value: Framework, Fundamental Propositions, and Implications. (2019). Hollebeek, Linda D ; Macky, Keith. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:45:y:2019:i:c:p:27-41.

Full description at Econpapers || Download paper

51
52014Fostering Consumer–Brand Relationships in Social Media Environments: The Role of Parasocial Interaction. (2014). Labrecque, Lauren I. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:28:y:2014:i:2:p:134-148.

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33
62021More Trust in Fewer Followers: Diverging Effects of Popularity Metrics and Green Orientation Social Media Influencers. (2021). Pittman, Matthew ; Abell, Annika. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:56:y:2021:i:c:p:70-82.

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31
72012Popularity of Brand Posts on Brand Fan Pages: An Investigation of the Effects of Social Media Marketing. (2012). Gensler, Sonja ; de Vries, Lisette. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:2:p:83-91.

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29
82020How 3D Virtual Reality Stores Can Shape Consumer Purchase Decisions: The Roles of Informativeness and Playfulness. (2020). Ponto, Kevin ; Shin, Jung-Hye ; Kang, Hyo Jeong. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:49:y:2020:i:c:p:70-85.

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28
92009An Experimental Study of the Relationship between Online Engagement and Advertising Effectiveness. (2009). Schaedel, Ute ; Malthouse, Edward C ; Calder, Bobby J. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:4:p:321-331.

Full description at Econpapers || Download paper

23
102020Artificial Intelligence and Marketing: Pitfalls and Opportunities. (2020). Beh, Yean Shan ; Viswanathan, Vijay ; Brock, Jurgen Kai-Uwe ; von Wangenheim, Florian ; de Bruyn, Arnaud. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:51:y:2020:i:c:p:91-105.

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22
112021The Role of Social Media Content Format and Platform in Users Engagement Behavior. (2021). Dolan, Rebecca ; Rashidirad, Mona ; Shahbaznezhad, Hamidreza. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:53:y:2021:i:c:p:47-65.

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21
122020What You Feel, Is What You Like Influence of Message Appeals on Customer Engagement on Instagram. (2020). van Dolen, Willemijn ; Rietveld, Robert ; Mazloom, Masoud ; Worring, Marcel. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:49:y:2020:i:c:p:20-53.

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21
132020The Role of Marketing in Digital Business Platforms. (2020). Moch, Nicole ; Wirtz, Jochen ; Wieringa, Jaap E ; van Bruggen, Gerrit ; Felten, Claudio ; Rangaswamy, Arvind. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:51:y:2020:i:c:p:72-90.

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21
142020Brave New World? On AI and the Management of Customer Relationships. (2020). Gensler, Sonja ; Kotterheinrich, Kim ; Kroll, Eike Benjamin ; Hofacker, Charles F ; Libai, Barak ; Kaplan, Andreas ; Bart, Yakov. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:51:y:2020:i:c:p:44-56.

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20
152018A Consumer-based Taxonomy of Digital Customer Engagement Practices. (2018). , Peeter ; Eelen, Jiska ; van Lin, Arjen ; Eigenraam, Anniek W. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:44:y:2018:i:c:p:102-121.

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19
162016Gamification and Mobile Marketing Effectiveness. (2016). Manchanda, Puneet ; Lurie, Nicholas H ; de Ruyter, KO ; Donaldson, Jeff ; Hofacker, Charles F. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:25-36.

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19
172011The Role of Marketing in Social Media: How Online Consumer Reviews Evolve. (2011). Chen, Yubo ; Fay, Scott ; Wang, QI. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:25:y:2011:i:2:p:85-94.

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18
182020Motivations to Use Different Social Media Types and Their Impact on Consumers Online Brand-Related Activities (COBRAs). (2020). Buzeta, Cristian ; de Pelsmacker, Patrick ; Dens, Nathalie. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:52:y:2020:i:c:p:79-98.

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18
192009Flow Online: Lessons Learned and Future Prospects. (2009). Novak, Thomas P ; Hoffman, Donna L. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:1:p:23-34.

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18
202012Social Media Peer Communication and Impacts on Purchase Intentions: A Consumer Socialization Framework. (2012). Wei, Yujie ; Wang, Xia ; Yu, Chunling. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:4:p:198-208.

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18
212018Gameful Experience in Gamification: Construction and Validation of a Gameful Experience Scale [GAMEX]. (2018). Eppmann, Rene ; Bekk, Magdalena ; Klein, Kristina. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:43:y:2018:i:c:p:98-115.

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18
222021Emoji, Playfulness, and Brand Engagement on Twitter. (2021). Deng, QI ; Poole, Maxwell ; McShane, Lindsay ; Pancer, Ethan. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:53:y:2021:i:c:p:96-110.

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18
232013Managing Brands in the Social Media Environment. (2013). Liu-Thompkins, Yuping ; Gensler, Sonja ; Volckner, Franziska ; Wiertz, Caroline. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:242-256.

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17
242008Adoption of Virtual Try-on technology for online apparel shopping. (2008). Forsythe, Sandra ; Kim, Jiyeon. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:22:y:2008:i:2:p:45-59.

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17
252012How Does Brand-related User-generated Content Differ across YouTube, Facebook, and Twitter?. (2012). Fischer, Eileen ; Yongjian, Chen ; Smith, Andrew N. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:2:p:102-113.

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262013Too Popular to Ignore: The Influence of Online Reviews on Purchase Intentions of Search and Experience Products. (2013). Mendoza, Norma A ; Jimenez, Fernando R. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:3:p:226-235.

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272013Social Media Metrics — A Framework and Guidelines for Managing Social Media. (2013). Chen, Yubo ; Pauwels, Koen ; Peters, Kay ; Ognibeni, Bjorn ; Kaplan, Andreas M. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:281-298.

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282019Digital Sensory Marketing: Integrating New Technologies Into Multisensory Online Experience. (2019). Petit, Olivia ; Spence, Charles ; Velasco, Carlos. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:45:y:2019:i:c:p:42-61.

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292021Past, Present, and Future of Electronic Word of Mouth (EWOM). (2021). Verma, Sanjeev ; Yadav, Neha. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:53:y:2021:i:c:p:111-128.

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302019Fake News, Real Problems for Brands: The Impact of Content Truthfulness and Source Credibility on consumers Behavioral Intentions toward the Advertised Brands. (2019). Visentin, Marco ; Pichierri, Marco ; Pizzi, Gabriele. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:45:y:2019:i:c:p:99-112.

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312014What We Know and Dont Know About Online Word-of-Mouth: A Review and Synthesis of the Literature. (2014). Bush, Victoria D ; King, Robert Allen ; Racherla, Pradeep. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:28:y:2014:i:3:p:167-183.

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322013Consumer Power: Evolution in the Digital Age. (2013). Novak, Thomas P ; Labrecque, Lauren I ; Dem, Jonas Vor ; Hofacker, Charles F ; Mathwick, Charla. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:257-269.

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332021Certainty in Language Increases Consumer Engagement on Social Media. (2021). Pezzuti, Todd ; Leonhardt, James M ; Warren, Caleb. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:53:y:2021:i:c:p:32-46.

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342017Can Social Media Marketing Improve Customer Relationship Capabilities and Firm Performance? Dynamic Capability Perspective. (2017). Wang, Zhan ; Kim, Hyun Gon. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:39:y:2017:i:c:p:15-26.

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352015A Meta-analytic Investigation of the Role of Valence in Online Reviews. (2015). de Pelsmacker, Patrick ; Dens, Nathalie ; Purnawirawan, Nathalia ; Eisend, Martin. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:31:y:2015:i:c:p:17-27.

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362017A Meta-analysis of Online Trust Relationships in E-commerce. (2017). Kim, Yeolib ; Peterson, Robert A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:38:y:2017:i:c:p:44-54.

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372011Online Personal Branding: Processes, Challenges, and Implications. (2011). Labrecque, Lauren I ; Milne, George R ; Markos, Ereni. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:25:y:2011:i:1:p:37-50.

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382019Feeling Confident and Smart with Webrooming: Understanding the Consumers Path to Satisfaction. (2019). Flavián, Carlos ; Gurrea, Raquel ; Orus, Carlos ; Flavian, Carlos. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:47:y:2019:i:c:p:1-15.

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392012Online Damage Control: The Effects of Proactive Versus Reactive Webcare Interventions in Consumer-generated and Brand-generated Platforms. (2012). Willemsen, Lotte M ; van Noort, Guda. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:3:p:131-140.

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402020Digital Analytics: Modeling for Insights and New Methods. (2020). Kumar, V ; Bijmolt, Tammo ; Gupta, Shaphali ; Potapov, Dmitriy ; Leszkiewicz, Agata. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:51:y:2020:i:c:p:26-43.

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412010Mobile Marketing in the Retailing Environment: Current Insights and Future Research Avenues. (2010). Shankar, Venkatesh ; Naik, Prasad ; Hofacker, Charles ; Venkatesh, Alladi. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:111-120.

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422018The Boundaries of Gamification for Engaging Customers: Effects of Losing a Contest in Online Co-creation Communities. (2018). Hammedi, Wafa ; Leclercq, Thomas ; Poncin, Ingrid. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:44:y:2018:i:c:p:82-101.

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432009The Impact of Website Quality on Information Quality, Value, and Loyalty Intentions in Apparel Retailing. (2009). Niehm, Linda S ; Kim, Hyejeong. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:3:p:221-233.

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442017The Showrooming Phenomenon: Its More than Just About Price. (2017). Gensler, Sonja ; Neslin, Scott A ; Verhoef, Peter C. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:38:y:2017:i:c:p:29-43.

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452017Consumer Connectivity in a Complex, Technology-enabled, and Mobile-oriented World with Smart Products. (2017). Fong, Nathan ; Andrews, Michelle ; Hu, Mandy Mantian ; Zhang, Yuchi ; Datta, Hannes ; Bart, Yakov ; Hoffman, Donna L ; Luo, Xueming ; Stephen, Andrew T ; Rand, William ; Abhishek, Vibhanshu ; Novak, Tom ; Kannan, P K ; Verhoef, Peter C. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:40:y:2017:i:c:p:1-8.

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462013Managing Customer Relationships in the Social Media Era: Introducing the Social CRM House. (2013). Skiera, Bernd ; Zhang, Michael ; Haenlein, Michael ; Wege, Egbert ; Malthouse, Edward C. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:270-280.

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472020Frontline Cyborgs at Your Service: How Human Enhancement Technologies Affect Customer Experiences in Retail, Sales, and Service Settings. (2020). Kroschke, Mirja ; Scott, Maura L ; Mende, Martin ; Grewal, Dhruv ; Roggeveen, Anne L. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:51:y:2020:i:c:p:9-25.

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482021The Effectiveness of Triggered Email Marketing in Addressing Browse Abandonments. (2021). Goic, Marcel ; Saavedra, Ignacio ; Rojas, Andrea. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:55:y:2021:i:c:p:118-145.

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492021Let Me Entertain You? The Importance of Authenticity in Online Customer Engagement. (2021). , Peeter ; Eelen, Jiska ; Eigenraam, Anniek W. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:54:y:2021:i:c:p:53-68.

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502019Enhancing the Helpfulness of Online Consumer Reviews: The Role of Latent (Content) Factors. (2019). Srivastava, Vartika ; Kalro, Arti D. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:48:y:2019:i:c:p:33-50.

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