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International Journal of E-Services and Mobile Applications (IJESMA) / IGI Global Scientific Publishing

Citation Profile [Updated: 2026-06-12 21:57:20]
5 Years H Index
5
Impact Factor (IF)
0
5 Years IF
0.11
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
2009 0 0.46 0 0 16 16 5 0 0 0 0 0 0.23
2010 0 0.46 0 0 16 32 2 0 16 16 0 0 0.2
2011 0 0.5 0 0 18 50 9 0 32 32 0 0 0.23
2012 0 0.5 0.02 0.02 14 64 20 1 1 34 50 1 0 0 0.21
2013 0 0.54 0 0 14 78 5 1 32 64 0 0 0.23
2014 0.04 0.52 0.03 0.04 16 94 6 3 4 28 1 78 3 0 0 0.22
2015 0.03 0.52 0.2 0.05 16 110 5 22 26 30 1 78 4 17 77.3 1 0.06 0.22
2016 0 0.5 0.02 0.03 16 126 7 2 28 32 78 2 0 0 0.2
2017 0.06 0.51 0.04 0.05 16 142 22 6 34 32 2 76 4 0 0 0.2
2018 0.09 0.52 0.08 0.06 18 160 18 12 46 32 3 78 5 0 1 0.06 0.22
2019 0.09 0.53 0.07 0.09 20 180 17 13 59 34 3 82 7 0 0 0.21
2020 0.11 0.63 0.06 0.08 20 200 13 12 71 38 4 86 7 0 3 0.15 0.3
2021 0.18 0.72 0.08 0.12 22 222 6 18 89 40 7 90 11 0 0 0.26
2022 0.02 0.71 0.1 0.13 14 236 4 23 112 42 1 96 12 4 17.4 1 0.07 0.21
2023 0.06 0.67 0.08 0.15 4 240 0 18 130 36 2 94 14 0 0 0.19
2024 0.17 0.71 0.07 0.08 5 245 0 17 147 18 3 80 6 0 0 0.21
2025 0 0.93 0.06 0.11 9 254 0 16 163 9 65 7 0 0 0.27
IF: Two years Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for all series in RePEc in year y
CIF: Cumulative impact factor
IF5: Five years Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12017Understanding the Adoption of Voice Activated Personal Assistants. (2017). Mardikyan, Sona ; Coskun-Setirek, Abide. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:9:y:2017:i:3:p:1-21.

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7
22019The 4th Industrial Revolution: Business Models and Evidence From the Field. (2019). Massaro, Maurizio ; Bagnoli, Carlo. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:11:y:2019:i:3:p:34-47.

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7
32017How Consumer Attitudes Improve Repurchase Intention. (2017). Ackaradejruangsri, Pajaree ; Amoroso, Donald. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:9:y:2017:i:3:p:38-61.

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7
42012E-Commerce Logistics: A Literature Research Review and Topics for Future Research. (2012). Lipponen, Mervi ; Tinnil, Markku ; Bask, Anu. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:4:y:2012:i:3:p:1-22.

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6
52012Understanding the Characteristics of Early and Late Adopters of Technology: The Case of Mobile Money. (2012). Tobbin, Peter ; Adjei, Joseph . In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:4:y:2012:i:2:p:37-54.

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6
62018Enterprise Social Media: Ethnographic Research on Communication in Entrepreneurial Teams. (2018). Khajeheian, Datis. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:10:y:2018:i:1:p:34-46.

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5
72020The Significance of Blockchain Technology in Digital Transformation of Logistics and Transportation. (2020). Merka, Zvonko ; Bonin, Vesna ; Perkov, Davor. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:12:y:2020:i:1:p:1-20.

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5
82014Factors Influencing the Adoption of Mobile Banking in India. (2014). Srivastava, R. ; Singh, Sindhu. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:6:y:2014:i:4:p:1-15.

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5
92012Analysing the Intellectual Structure of E-Service Research. (2012). Galvagno, Marco ; di Guardo, Maria Chiara ; Cabiddu, Francesca. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:4:y:2012:i:2:p:19-36.

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4
102017Actors in the Emerging Internet of Things Ecosystems. (2017). Leminen, Seppo ; Westerlund, Mika ; Rajahonka, Mervi. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:9:y:2017:i:1:p:57-75.

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4
112016The Relationship between Service Quality Dimensions, Customer Satisfaction and Loyalty in Technology based Self Service Banking. (2016). Sindwani, Rajiv ; Goel, Manisha. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:8:y:2016:i:2:p:54-70.

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3
122016Online Review Site Data in Service Innovation. (2016). Eloranta, Tuomo . In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:8:y:2016:i:4:p:20-34.

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3
132022Predicting Customer Loyalty in the Mobile Banking Setting: An Integrated Approach. (2022). Moore, Zachary ; Bui, Nhuong ; Spremi, Mario ; Pham, Long ; Miloloa, Ivan ; Jaji, Ivan ; Wimmer, Hayden. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:14:y:2022:i:1:p:1-22.

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3
142018Examining the Role of Mobile Self-Efficacy in the Word-of-Mouth / Mobile Product Reviews Relationship. (2018). Zhu, Zhen ; Zinko, Robert ; Furner, Christopher P. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:10:y:2018:i:4:p:40-60.

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3
152012User Experience of Trip Arrangements: A Comparison of Mobile Device and Computer Users. (2012). Eriksson, Niklas. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:4:y:2012:i:2:p:55-69.

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3
162020Customer Satisfaction with Online Food Ordering Portals in Qatar. (2020). Ganapathi, Parameshwar ; Abu-Shanab, Emad Ahmed. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:12:y:2020:i:1:p:57-79.

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3
172021The Impact of Chatbots in Driving Digital Transformation. (2021). Mydyti, Hyrmet ; Kadriu, Arbana. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:13:y:2021:i:4:p:88-104.

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3
182018Retailing Mobile App Usefulness: Customer Perception of Performance, Trust and Tension Free. (2018). Olaleye, Sunday Adewale ; Salo, Jari ; Sanusi, Ismaila Temitayo ; Okunoye, Adekunle O. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:10:y:2018:i:4:p:1-17.

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3
192013Tourism Mobile Application Usability: The Case of iTicino. (2013). Violi, Lucia ; Inversini, Alessandro. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:5:y:2013:i:2:p:54-70.

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2
202011Personality Traits and Consumer Behavior in the Mobile Context: A Critical Review and Research Agenda. (2011). Varnali, Kaan. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:3:y:2011:i:4:p:1-20.

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2
212012Attitudes Toward Product Messages on Social Media: An Examination of Online Shopping Perspectives Among Young Consumers. (2012). Austria, Kristine P. ; Chung, Christina. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:4:y:2012:i:4:p:1-14.

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2
222015Eco-Apps: Design to Influence Environmentally Friendly Behavior. (2015). Typhina, Eli . In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:7:y:2015:i:1:p:1-21.

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2
232019A Literature Review of User Satisfaction Models Towards Information System Success. (2019). Kotsilieris, Theodore ; Antonopoulou, Maria. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:11:y:2019:i:2:p:71-87.

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2
242011E-Service Research Trends in the Domain of E-Government: A Contemporary Study. (2011). Islam, Sirajul M. ; Scupola, Ada. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:3:y:2011:i:1:p:39-56.

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2
252018Willingness to Pay and Disposition Toward Paying for Apps: The Influence of Application Reviews. (2018). Zinko, Robert ; Furner, Christopher P. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:10:y:2018:i:1:p:13-33.

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2
262013Opening Up the Smart Home: A Classification of Smart Living Service Platforms. (2013). de Reuver, Mark ; Nikayin, Fatemeh. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:5:y:2013:i:2:p:37-53.

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2
272019Evaluating Self-Management Features for Mobile Applications. (2019). Aggarwal, Puneet Kumar ; Grover, P S ; Ahuja, Laxmi. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:11:y:2019:i:2:p:43-55.

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2
282018From Mobile Service Quality Evaluation to E-Word-Of-Mouth: What Makes the Users of Mobile Banking Applications Speak About the Bank?: The Moderating Role of Brand Reputation. (2018). Berraies, Sarra ; ben Yahia, Karim ; Zoghlami, Amira Trabelsi. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:10:y:2018:i:2:p:36-57.

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2
292009E-Services: Characteristics, Scope and Conceptual Strengths. (2009). Nicolajsen, Hanne Westh ; Henten, Anders ; Scupola, Ada. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:1:y:2009:i:3:p:1-16.

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2
302019Towards Privacy Risk Analysis in Android Applications Using Machine Learning Approaches. (2019). Sharma, Kavita ; Gupta, B B. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:11:y:2019:i:2:p:1-21.

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2
312016The Potential of Workshops vs Blogs for User Involvement in Service Innovation. (2016). Nicolajsen, Hanne Westh ; Srensen, Flemming ; Scupola, Ada. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:8:y:2016:i:4:p:1-19.

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2
322011Behavioral Intention Towards Mobile Banking in India: The Case of State Bank of India (SBI). (2011). Selvan, Thamarai N. ; Arasu, Senthil B. ; Sivagnanasundaram, M.. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:3:y:2011:i:4:p:37-56.

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2
332013Adoption of Mobile Commerce: The Impact of End User Satisfaction on System Acceptance. (2013). Tang S. H., ; Zulkifli, Norzima ; Ghobakhloo, Morteza. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:5:y:2013:i:1:p:26-50.

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2
342018Mobile Application Diffusion and Success: An Interpretative Approach to Influential Factors. (2018). Hajiheydari, Nastaran ; Ashkani, Mahdi ; Hernandez-Carrion, Jose Rodolfo. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:10:y:2018:i:4:p:18-39.

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2
352015What We Know and Do Not Know About Mobile App Usage and Stickiness: A Research Agenda. (2015). Racherla, Pradeep ; Babb, Jeffrey S. ; Furner, Christopher P.. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:7:y:2015:i:3:p:48-69.

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2
362011Identifying the Direct Effect of Experience and the Moderating Effect of Satisfaction in the Greek Online Market. (2011). Giannakos, Michail N. ; Pappas, Ilias O. ; Pateli, Adamantia G.. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:3:y:2011:i:2:p:39-58.

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2
372009Exploring the Factors Behind the Resistance to Mobile Banking in Portugal. (2009). Laukkanen, Tommi ; Cruz, Pedro ; Muoz, Pablo. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:1:y:2009:i:4:p:16-35.

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2
382011Examining Behavioral Intention Toward Mobile Services: An Empirical Investigation in Greece. (2011). Saprikis, Vaggelis ; Zarmpou, Theodora ; Vlachopoulou, Maro. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:3:y:2011:i:2:p:1-19.

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2
392020Predicting University Students Adoption of Mobile News Applications: The Role of Perceived Hedonic Value and News Motivation. (2020). MITTAL, AMIT ; Aggarwal, Arun. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:12:y:2020:i:4:p:42-59.

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2
402023Assessing the Success of Mobile Banking in Saudi Arabia: Re-Specification and Validation of the DeLone and McLean Model. (2023). Brown-Acquaye, Willian Leslie ; Bouhlel, Olfa ; Mzoughi, Mohamed Nabil ; Agangiba, Millicent ; Garrouch, Karim ; Lempogo, Forgor ; Kwasi, Daniel Selassie. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:15:y:2023:i:1:p:1-24.

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1
412019A Structured Analysis of mGovernment Apps and User Engagement. (2019). Joseph, Rhoda C. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:11:y:2019:i:1:p:24-35.

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1
422010Evolution of Electronic and Mobile Business and Services: Government Support for E/M-Payment Systems. (2010). Mouatt, Simon ; Adams, Carl. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:2:y:2010:i:2:p:58-73.

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1
432016Modeling Loyalty Intention and Word-of-Mouth Behavior towards Fast Moving Technology Products (FMTP). (2016). Chatterjee, Swagato. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:8:y:2016:i:3:p:20-37.

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1
442020A Novel Approach to Detect Spam and Smishing SMS using Machine Learning Techniques. (2020). Yadav, Sumit Kumar ; Choudhary, Neelam ; Jain, Ankit Kumar. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:12:y:2020:i:1:p:21-38.

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1
452021Fear of Missing Out Among Adolescents: Formulating Big Five Personality Traits to Smartphone Addiction. (2021). Kasim, Nur Muneerah ; Paiman, Norazha ; Fauzi, Muhammad Ashraf. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:13:y:2021:i:4:p:60-76.

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1
462018Survey on DDoS Attacks and Defense Mechanisms in Cloud and Fog Computing. (2018). Bhushan, Kriti ; Chaudhary, Deepali ; Gupta, B B. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:10:y:2018:i:3:p:61-83.

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1
472009The Influence of Content and Trust on Consumers Intention to Accept Mobile Advertisements. (2009). Tuunanen, Tuure ; Rajala, Risto ; Westerlund, Mika ; Salo, Jari. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:1:y:2009:i:4:p:1-15.

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1
482017Framework Towards a Virtual Tool for the Front-End of Employee-Driven Innovation in Healthcare. (2017). Aaltonen, Satu ; Teittinen, Outi ; Pirttimki, Mikko ; Jrvinen, Marika ; Lahtinen, Katriina . In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:9:y:2017:i:1:p:18-34.

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1
492020User Perceptions of the Security of Mobile Applications. (2020). Elsantil, Yasmeen. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:12:y:2020:i:4:p:24-41.

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1
502022Novelties and Benefits of Fintech in the Financial Industry. (2022). Rnjevi, Sandra ; Martinevi, Ivana ; Klopotan, Igor. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:14:y:2022:i:1:p:1-25.

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1
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12017Understanding the Adoption of Voice Activated Personal Assistants. (2017). Mardikyan, Sona ; Coskun-Setirek, Abide. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:9:y:2017:i:3:p:1-21.

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3
22020The Significance of Blockchain Technology in Digital Transformation of Logistics and Transportation. (2020). Merka, Zvonko ; Bonin, Vesna ; Perkov, Davor. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:12:y:2020:i:1:p:1-20.

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3
32017How Consumer Attitudes Improve Repurchase Intention. (2017). Ackaradejruangsri, Pajaree ; Amoroso, Donald. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:9:y:2017:i:3:p:38-61.

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3
42021The Impact of Chatbots in Driving Digital Transformation. (2021). Mydyti, Hyrmet ; Kadriu, Arbana. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:13:y:2021:i:4:p:88-104.

Full description at Econpapers || Download paper

2
52022Predicting Customer Loyalty in the Mobile Banking Setting: An Integrated Approach. (2022). Moore, Zachary ; Bui, Nhuong ; Spremi, Mario ; Pham, Long ; Miloloa, Ivan ; Jaji, Ivan ; Wimmer, Hayden. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:14:y:2022:i:1:p:1-22.

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2
62012E-Commerce Logistics: A Literature Research Review and Topics for Future Research. (2012). Lipponen, Mervi ; Tinnil, Markku ; Bask, Anu. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:4:y:2012:i:3:p:1-22.

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2
72019The 4th Industrial Revolution: Business Models and Evidence From the Field. (2019). Massaro, Maurizio ; Bagnoli, Carlo. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:11:y:2019:i:3:p:34-47.

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2
82018From Mobile Service Quality Evaluation to E-Word-Of-Mouth: What Makes the Users of Mobile Banking Applications Speak About the Bank?: The Moderating Role of Brand Reputation. (2018). Berraies, Sarra ; ben Yahia, Karim ; Zoghlami, Amira Trabelsi. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:10:y:2018:i:2:p:36-57.

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2
92016The Relationship between Service Quality Dimensions, Customer Satisfaction and Loyalty in Technology based Self Service Banking. (2016). Sindwani, Rajiv ; Goel, Manisha. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:8:y:2016:i:2:p:54-70.

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2
Citing documents used to compute impact factor:
YearTitle
Recent citations
Recent citations received in 2022
YearCiting document
2022Evaluating the Perceived Quality of Mobile Banking Applications in Croatia: An Empirical Study. (2022). Orehovaki, Tihomir ; Kurevija, Matej ; Blakovi, Luka. In: Future Internet. RePEc:gam:jftint:v:15:y:2022:i:1:p:8-:d:1015143.

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