Journal of the Academy of Marketing Science / Springer
Citation Profile [Updated: 2023-01-07 21:26:51]
5 Years H Index
32
Impact Factor (IF)
3.1
5 Years IF
2.83
Data available in this
report
[Raw
data] [50 most cited papers]
[50 most relevant papers]
[cites used to compute IF]
[Recent
citations ][Frequent citing
series ] [more data in
EconPapers]
[
trace new citations] [Missing
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Main indicators
Raw Data
| IF | AIF | CIF | IF5 | DOC | CDO | CIT | NCI | CCU | D2Y | C2Y | D5Y | C5Y | SC | %SC | CiY | II | AII | |
| 2016 | 0 | 0.53 | 0.45 | 0 | 53 | 53 | 1016 | 24 | 24 | 0 | 0 | 3 | 12.5 | 24 | 0.45 | 0.21 | ||
| 2017 | 1.53 | 0.55 | 1.28 | 1.53 | 56 | 109 | 1012 | 140 | 164 | 53 | 81 | 53 | 81 | 57 | 40.7 | 41 | 0.73 | 0.21 |
| 2018 | 1.65 | 0.57 | 1.57 | 1.65 | 62 | 171 | 505 | 269 | 433 | 109 | 180 | 109 | 180 | 82 | 30.5 | 21 | 0.34 | 0.24 |
| 2019 | 1.36 | 0.6 | 1.74 | 1.56 | 65 | 236 | 478 | 411 | 844 | 118 | 160 | 171 | 266 | 122 | 29.7 | 37 | 0.57 | 0.24 |
| 2020 | 1.62 | 0.73 | 2.95 | 2.25 | 65 | 301 | 538 | 887 | 1731 | 127 | 206 | 236 | 530 | 144 | 16.2 | 96 | 1.48 | 0.34 |
| 2021 | 3.1 | 1.02 | 3.86 | 2.83 | 65 | 366 | 160 | 1413 | 3145 | 130 | 403 | 301 | 852 | 174 | 12.3 | 39 | 0.6 | 0.38 |
| IF: | Two years Impact Factor: C2Y / D2Y |
| AIF: | Average Impact Factor for all series in RePEc in year y |
| CIF: | Cumulative impact factor |
| IF5: | Five years Impact Factor: C5Y / D5Y |
| DOC: | Number of documents published in year y |
| CDO: | Cumulative number of documents published until year y |
| CIT: | Number of citations to papers published in year y |
| NCI: | Number of citations in year y |
| CCU: | Cumulative number of citations to papers published until year y |
| D2Y: | Number of articles published in y-1 plus y-2 |
| C2Y: | Cites in y to articles published in y-1 plus y-2 |
| D5Y: | Number of articles published in y-1 until y-5 |
| C5Y: | Cites in y to articles published in y-1 until y-5 |
| SC: | selft citations in y to articles published in y-1 plus y-2 |
| %SC: | Percentage of selft citations in y to articles published in y-1 plus y-2 |
| CiY: | Cites in year y to documents published in year y |
| II: | Immediacy Index: CiY / Documents. |
| AII: | Average Immediacy Index for series in RePEc in year y |
50 most cited documents in this series
| # | Year | Title | Cited |
|---|---|---|---|
| 1 | 2016 | Institutions and axioms: an extension and update of service-dominant logic. (2016). Lusch, Robert F ; Vargo, Stephen L. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0456-3. Full description at Econpapers || Download paper | 304 |
| 2 | 2017 | Customer engagement: the construct, antecedents, and consequences. (2017). Kumar, V ; Pansari, Anita. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-016-0485-6. Full description at Econpapers || Download paper | 149 |
| 3 | 2016 | Discriminant validity testing in marketing: an analysis, causes for concern, and proposed remedies. (2016). Ramirez, Edwar D ; Calantone, Roger ; Brady, Michael K ; Voorhees, Clay M. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0455-4. Full description at Econpapers || Download paper | 144 |
| 4 | 2017 | Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods. (2017). Ringle, Christian ; Sarstedt, Marko ; Tomas, G ; Hair, Joseph F ; THIELE, Kai Oliver . In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-017-0517-x. Full description at Econpapers || Download paper | 121 |
| 5 | 2016 | Value co-creation: concept and measurement. (2016). Read, Stuart ; Ranjan, Kumar Rakesh. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:3:d:10.1007_s11747-014-0397-2. Full description at Econpapers || Download paper | 117 |
| 6 | 2020 | How artificial intelligence will change the future of marketing. (2020). Bressgott, Timna ; Grewal, Dhruv ; Guha, Abhijit ; Davenport, Thomas . In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00696-0. Full description at Econpapers || Download paper | 101 |
| 7 | 2017 | The role of data privacy in marketing. (2017). Murphy, Patrick E ; Martin, Kelly D. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:2:d:10.1007_s11747-016-0495-4. Full description at Econpapers || Download paper | 77 |
| 8 | 2018 | Marketing survey research best practices: evidence and recommendations from a review of JAMS articles. (2018). Smith, Keith Marion ; Baumgartner, Hans ; Hulland, John. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:1:d:10.1007_s11747-017-0532-y. Full description at Econpapers || Download paper | 77 |
| 9 | 2018 | Review articles: purpose, process, and structure. (2018). Hulland, John ; Houston, Mark B ; Palmatier, Robert W. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:1:d:10.1007_s11747-017-0563-4. Full description at Econpapers || Download paper | 60 |
| 10 | 2017 | Augmenting the eye of the beholder: exploring the strategic potential of augmented reality to enhance online service experiences. (2017). Mahr, Dominik ; Chylinski, Mathew ; de Ruyter, KO ; Hilken, Tim ; Keeling, Debbie I. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0541-x. Full description at Econpapers || Download paper | 59 |
| 11 | 2017 | Toward a theory of customer engagement marketing. (2017). Carlson, Brad D ; Arnold, Mark J ; Moffett, Jordan W ; Harmeling, Colleen M. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-016-0509-2. Full description at Econpapers || Download paper | 53 |
| 12 | 2017 | Customer experience management: toward implementing an evolving marketing concept. (2017). Kuehnl, Christina ; Jozi, Danijel ; Homburg, Christian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-015-0460-7. Full description at Econpapers || Download paper | 53 |
| 13 | 2016 | Utilizing customer knowledge in innovation: antecedents and impact of customer involvement on new product performance. (2016). Wu, Fang ; Cui, Anna S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:4:d:10.1007_s11747-015-0433-x. Full description at Econpapers || Download paper | 51 |
| 14 | 2017 | Innovating for sustainability: a framework for sustainable innovations and a model of sustainable innovations orientation. (2017). Varadarajan, Rajan. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-015-0461-6. Full description at Econpapers || Download paper | 51 |
| 15 | 2019 | S-D logicâinformed customer engagement: integrative framework, revised fundamental propositions, and application to CRM. (2019). Chen, Tom ; Srivastava, Rajendra K ; Hollebeek, Linda D. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:1:d:10.1007_s11747-016-0494-5. Full description at Econpapers || Download paper | 50 |
| 16 | 2017 | The effectiveness of celebrity endorsements: a meta-analysis. (2017). Matthes, Jorg ; Knoll, Johannes. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-016-0503-8. Full description at Econpapers || Download paper | 49 |
| 17 | 2019 | Customer engagement in service. (2019). Pozza, Ilaria Dalla ; Gupta, Shaphali ; Rajan, Bharath ; Kumar, V. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:1:d:10.1007_s11747-017-0565-2. Full description at Econpapers || Download paper | 46 |
| 18 | 2020 | Customer experience: fundamental premises and implications for research. (2020). Jaakkola, Elina ; Becker, Larissa. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:4:d:10.1007_s11747-019-00718-x. Full description at Econpapers || Download paper | 45 |
| 19 | 2016 | Understanding loyalty program effectiveness: managing target and bystander effects. (2016). Palmatier, Robert W ; Steinhoff, Lena. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-014-0405-6. Full description at Econpapers || Download paper | 42 |
| 20 | 2018 | Good, better, engaged? The effect of company-initiated customer engagement behavior on shareholder value. (2018). Verhoef, Peter C ; Doorn, Jenny ; Ander, S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:3:d:10.1007_s11747-017-0539-4. Full description at Econpapers || Download paper | 42 |
| 21 | 2020 | The future of in-store technology. (2020). Nordfalt, Jens ; Roggeveen, Anne L ; Noble, Stephanie M ; Grewal, Dhruv. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00697-z. Full description at Econpapers || Download paper | 42 |
| 22 | 2020 | The future of social media in marketing. (2020). Stephen, Andrew T ; Hadi, Rhonda ; Grewal, Lauren ; Appel, Gil. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00695-1. Full description at Econpapers || Download paper | 42 |
| 23 | 2017 | Event study methodology in the marketing literature: an overview. (2017). Ertekin, Larisa ; Warren, Nooshin L ; Sorescu, Alina. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:2:d:10.1007_s11747-017-0516-y. Full description at Econpapers || Download paper | 41 |
| 24 | 2016 | Adaptive personalization using social networks. (2016). Rust, Roland T ; Wedel, Michel ; Chung, Tuck Siong. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0441-x. Full description at Econpapers || Download paper | 41 |
| 25 | 2020 | The future of technology and marketing: a multidisciplinary perspective. (2020). Karahanna, Elena ; Kopalle, Praveen K ; Hulland, John ; Grewal, Dhruv. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00711-4. Full description at Econpapers || Download paper | 40 |
| 26 | 2017 | Can doing good lead to doing poorly? Firm value implications of CSR in the face of CSI. (2017). Hammerschmidt, Maik ; Wetzel, Hauke A ; Lenz, Isabell. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-016-0510-9. Full description at Econpapers || Download paper | 39 |
| 27 | 2019 | The consumer production journey: marketing to consumers as co-producers in the sharing economy. (2019). dellaert, benedict. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:2:d:10.1007_s11747-018-0607-4. Full description at Econpapers || Download paper | 37 |
| 28 | 2017 | The customer value proposition: evolution, development, and application in marketing. (2017). Eggert, Andreas ; Frow, Pennie ; Payne, Adrian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:4:d:10.1007_s11747-017-0523-z. Full description at Econpapers || Download paper | 36 |
| 29 | 2016 | Eco-friendly product development strategy: antecedents, outcomes, and contingent effects. (2016). Zeriti, Athina ; Leonidou, Constantinos N ; Katsikeas, Constantine S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:6:d:10.1007_s11747-015-0470-5. Full description at Econpapers || Download paper | 35 |
| 30 | 2020 | Explainable AI: from black box to glass box. (2020). Rai, Arun. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00710-5. Full description at Econpapers || Download paper | 35 |
| 31 | 2017 | Customer participation in services: domain, scope, and boundaries. (2017). Sivakumar, K ; Dong, Beibei. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0524-y. Full description at Econpapers || Download paper | 35 |
| 32 | 2017 | Marketing research on product-harm crises: a review, managerial implications, and an agenda for future research. (2017). Heerde, Harald J ; Dekimpe, Marnik G ; Cleeren, Kathleen. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-017-0558-1. Full description at Econpapers || Download paper | 34 |
| 33 | 2019 | Online relationship marketing. (2019). Kozlenkova, Irina V ; Weaven, Scott ; Arli, Denni ; Steinhoff, Lena. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-018-0621-6. Full description at Econpapers || Download paper | 32 |
| 34 | 2017 | Firm capabilities and growth: the moderating role of market conditions. (2017). Rego, Lopo L ; Morgan, Neil A ; Feng, Hui. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-016-0472-y. Full description at Econpapers || Download paper | 31 |
| 35 | 2017 | Technology-driven service strategy. (2017). Rust, Roland T ; Huang, Ming-Hui. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0545-6. Full description at Econpapers || Download paper | 30 |
| 36 | 2020 | Personalized mobile marketing strategies. (2020). Xu, BO ; Luo, Xueming ; Tong, Siliang. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00693-3. Full description at Econpapers || Download paper | 30 |
| 37 | 2016 | Does relationship marketing matter in online retailing? A meta-analytic approach. (2016). Sheth, Jagdish ; Sharma, Dheeraj ; Verma, Varsha. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:2:d:10.1007_s11747-015-0429-6. Full description at Econpapers || Download paper | 30 |
| 38 | 2016 | Paths to and off purchase: quantifying the impact of traditional marketing and online consumer activity. (2016). Pauwels, Koen ; Rutz, Oliver J ; Srinivasan, Shuba. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:4:d:10.1007_s11747-015-0431-z. Full description at Econpapers || Download paper | 29 |
| 39 | 2018 | Unstructured data in marketing. (2018). Marinova, Detelina ; Balducci, Bitty. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:4:d:10.1007_s11747-018-0581-x. Full description at Econpapers || Download paper | 29 |
| 40 | 2016 | Research framework, strategies, and applications of intelligent agent technologies (IATs) in marketing. (2016). Dass, Mayukh ; Javalgi, Rajshekar G ; Dixit, Ashutosh ; Kumar, V. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0426-9. Full description at Econpapers || Download paper | 28 |
| 41 | 2019 | Endogeneity and marketing strategy research: an overview. (2019). Watson, George F ; Rutz, Oliver J. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-019-00630-4. Full description at Econpapers || Download paper | 28 |
| 42 | 2019 | Capabilities for market-shaping: triggering and facilitating increased value creation. (2019). Windahl, Charlotta ; Storbacka, Kaj ; Nenonen, Suvi. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:4:d:10.1007_s11747-019-00643-z. Full description at Econpapers || Download paper | 28 |
| 43 | 2019 | Relationship journeys in the internet of things: a new framework for understanding interactions between consumers and smart objects. (2019). Hoffman, Donna L ; Novak, Thomas P. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:2:d:10.1007_s11747-018-0608-3. Full description at Econpapers || Download paper | 28 |
| 44 | 2016 | Consumer-based strategy: using multiple methods to generate consumer insights that inform strategy. (2016). Hamilton, Rebecca. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:3:d:10.1007_s11747-016-0476-7. Full description at Econpapers || Download paper | 26 |
| 45 | 2017 | Synergistic effects of social media and traditional marketing on brand sales: capturing the time-varying effects. (2017). Greene, Mallik ; Choi, Jeewon Brianna ; Kumar, V. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:2:d:10.1007_s11747-016-0484-7. Full description at Econpapers || Download paper | 26 |
| 46 | 2019 | The effects of scarcity on consumer decision journeys. (2019). Chaplin, Lan Nguyen ; Zhu, Meng ; Bone, Sterling ; Shah, Anuj ; Thompson, Debora ; Roux, Caroline ; Hamilton, Rebecca ; Piff, Paul ; Oguinn, Thomas ; Mittal, Chiraag ; John, Deborah Roedder ; Hill, Ronald ; Goldsmith, Kelly ; Griskevicius, Vladas. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-018-0604-7. Full description at Econpapers || Download paper | 26 |
| 47 | 2019 | Effective customer journey design: consumersâ conception, measurement, and consequences. (2019). Homburg, Christian ; Jozic, Danijel ; Kuehnl, Christina. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-018-00625-7. Full description at Econpapers || Download paper | 25 |
| 48 | 2017 | Business models as service strategy. (2017). Vargo, Stephen L ; Hartmann, Nathaniel N ; Wieland, Heiko. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0531-z. Full description at Econpapers || Download paper | 25 |
| 49 | 2016 | Open innovation, product portfolio innovativeness and firm performance: the dual role of new product development capabilities. (2016). Ordanini, Andrea ; Chandrasekaran, Deepa ; Rubera, Gaia. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:2:d:10.1007_s11747-014-0423-4. Full description at Econpapers || Download paper | 24 |
| 50 | 2018 | Meta-analysis: integrating accumulated knowledge. (2018). Monroe, Kent B ; Puccinelli, Nancy ; Grewal, Dhruv. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:1:d:10.1007_s11747-017-0570-5. Full description at Econpapers || Download paper | 24 |
50 most relevant documents in this series (papers most cited in the last two years)
| # | Year | Title | Cited |
|---|---|---|---|
| 1 | 2016 | Institutions and axioms: an extension and update of service-dominant logic. (2016). Lusch, Robert F ; Vargo, Stephen L. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0456-3. Full description at Econpapers || Download paper | 211 |
| 2 | 2017 | Customer engagement: the construct, antecedents, and consequences. (2017). Kumar, V ; Pansari, Anita. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-016-0485-6. Full description at Econpapers || Download paper | 118 |
| 3 | 2017 | Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods. (2017). Ringle, Christian ; Sarstedt, Marko ; Tomas, G ; Hair, Joseph F ; THIELE, Kai Oliver . In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-017-0517-x. Full description at Econpapers || Download paper | 101 |
| 4 | 2020 | How artificial intelligence will change the future of marketing. (2020). Bressgott, Timna ; Grewal, Dhruv ; Guha, Abhijit ; Davenport, Thomas . In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00696-0. Full description at Econpapers || Download paper | 101 |
| 5 | 2016 | Discriminant validity testing in marketing: an analysis, causes for concern, and proposed remedies. (2016). Ramirez, Edwar D ; Calantone, Roger ; Brady, Michael K ; Voorhees, Clay M. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0455-4. Full description at Econpapers || Download paper | 89 |
| 6 | 2016 | Value co-creation: concept and measurement. (2016). Read, Stuart ; Ranjan, Kumar Rakesh. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:3:d:10.1007_s11747-014-0397-2. Full description at Econpapers || Download paper | 80 |
| 7 | 2018 | Marketing survey research best practices: evidence and recommendations from a review of JAMS articles. (2018). Smith, Keith Marion ; Baumgartner, Hans ; Hulland, John. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:1:d:10.1007_s11747-017-0532-y. Full description at Econpapers || Download paper | 67 |
| 8 | 2017 | The role of data privacy in marketing. (2017). Murphy, Patrick E ; Martin, Kelly D. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:2:d:10.1007_s11747-016-0495-4. Full description at Econpapers || Download paper | 62 |
| 9 | 2018 | Review articles: purpose, process, and structure. (2018). Hulland, John ; Houston, Mark B ; Palmatier, Robert W. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:1:d:10.1007_s11747-017-0563-4. Full description at Econpapers || Download paper | 51 |
| 10 | 2019 | S-D logicâinformed customer engagement: integrative framework, revised fundamental propositions, and application to CRM. (2019). Chen, Tom ; Srivastava, Rajendra K ; Hollebeek, Linda D. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:1:d:10.1007_s11747-016-0494-5. Full description at Econpapers || Download paper | 50 |
| 11 | 2017 | Augmenting the eye of the beholder: exploring the strategic potential of augmented reality to enhance online service experiences. (2017). Mahr, Dominik ; Chylinski, Mathew ; de Ruyter, KO ; Hilken, Tim ; Keeling, Debbie I. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0541-x. Full description at Econpapers || Download paper | 47 |
| 12 | 2019 | Customer engagement in service. (2019). Pozza, Ilaria Dalla ; Gupta, Shaphali ; Rajan, Bharath ; Kumar, V. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:1:d:10.1007_s11747-017-0565-2. Full description at Econpapers || Download paper | 45 |
| 13 | 2017 | Customer experience management: toward implementing an evolving marketing concept. (2017). Kuehnl, Christina ; Jozi, Danijel ; Homburg, Christian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-015-0460-7. Full description at Econpapers || Download paper | 45 |
| 14 | 2020 | Customer experience: fundamental premises and implications for research. (2020). Jaakkola, Elina ; Becker, Larissa. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:4:d:10.1007_s11747-019-00718-x. Full description at Econpapers || Download paper | 44 |
| 15 | 2020 | The future of in-store technology. (2020). Nordfalt, Jens ; Roggeveen, Anne L ; Noble, Stephanie M ; Grewal, Dhruv. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00697-z. Full description at Econpapers || Download paper | 42 |
| 16 | 2020 | The future of social media in marketing. (2020). Stephen, Andrew T ; Hadi, Rhonda ; Grewal, Lauren ; Appel, Gil. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00695-1. Full description at Econpapers || Download paper | 42 |
| 17 | 2017 | Toward a theory of customer engagement marketing. (2017). Carlson, Brad D ; Arnold, Mark J ; Moffett, Jordan W ; Harmeling, Colleen M. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-016-0509-2. Full description at Econpapers || Download paper | 41 |
| 18 | 2020 | The future of technology and marketing: a multidisciplinary perspective. (2020). Karahanna, Elena ; Kopalle, Praveen K ; Hulland, John ; Grewal, Dhruv. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00711-4. Full description at Econpapers || Download paper | 40 |
| 19 | 2018 | Good, better, engaged? The effect of company-initiated customer engagement behavior on shareholder value. (2018). Verhoef, Peter C ; Doorn, Jenny ; Ander, S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:3:d:10.1007_s11747-017-0539-4. Full description at Econpapers || Download paper | 37 |
| 20 | 2017 | The effectiveness of celebrity endorsements: a meta-analysis. (2017). Matthes, Jorg ; Knoll, Johannes. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-016-0503-8. Full description at Econpapers || Download paper | 36 |
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| 24 | 2017 | Innovating for sustainability: a framework for sustainable innovations and a model of sustainable innovations orientation. (2017). Varadarajan, Rajan. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-015-0461-6. Full description at Econpapers || Download paper | 31 |
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| 30 | 2019 | Capabilities for market-shaping: triggering and facilitating increased value creation. (2019). Windahl, Charlotta ; Storbacka, Kaj ; Nenonen, Suvi. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:4:d:10.1007_s11747-019-00643-z. Full description at Econpapers || Download paper | 28 |
| 31 | 2017 | Marketing research on product-harm crises: a review, managerial implications, and an agenda for future research. (2017). Heerde, Harald J ; Dekimpe, Marnik G ; Cleeren, Kathleen. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-017-0558-1. Full description at Econpapers || Download paper | 28 |
| 32 | 2019 | Relationship journeys in the internet of things: a new framework for understanding interactions between consumers and smart objects. (2019). Hoffman, Donna L ; Novak, Thomas P. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:2:d:10.1007_s11747-018-0608-3. Full description at Econpapers || Download paper | 27 |
| 33 | 2017 | Can doing good lead to doing poorly? Firm value implications of CSR in the face of CSI. (2017). Hammerschmidt, Maik ; Wetzel, Hauke A ; Lenz, Isabell. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-016-0510-9. Full description at Econpapers || Download paper | 26 |
| 34 | 2019 | The effects of scarcity on consumer decision journeys. (2019). Chaplin, Lan Nguyen ; Zhu, Meng ; Bone, Sterling ; Shah, Anuj ; Thompson, Debora ; Roux, Caroline ; Hamilton, Rebecca ; Piff, Paul ; Oguinn, Thomas ; Mittal, Chiraag ; John, Deborah Roedder ; Hill, Ronald ; Goldsmith, Kelly ; Griskevicius, Vladas. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-018-0604-7. Full description at Econpapers || Download paper | 25 |
| 35 | 2017 | Technology-driven service strategy. (2017). Rust, Roland T ; Huang, Ming-Hui. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0545-6. Full description at Econpapers || Download paper | 25 |
| 36 | 2016 | Adaptive personalization using social networks. (2016). Rust, Roland T ; Wedel, Michel ; Chung, Tuck Siong. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0441-x. Full description at Econpapers || Download paper | 24 |
| 37 | 2017 | Customer participation in services: domain, scope, and boundaries. (2017). Sivakumar, K ; Dong, Beibei. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0524-y. Full description at Econpapers || Download paper | 24 |
| 38 | 2019 | Effective customer journey design: consumersâ conception, measurement, and consequences. (2019). Homburg, Christian ; Jozic, Danijel ; Kuehnl, Christina. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-018-00625-7. Full description at Econpapers || Download paper | 24 |
| 39 | 2018 | Unstructured data in marketing. (2018). Marinova, Detelina ; Balducci, Bitty. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:4:d:10.1007_s11747-018-0581-x. Full description at Econpapers || Download paper | 24 |
| 40 | 2021 | Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI. (2021). Brock, Christian ; Wunderlich, Nancy V ; Wang, Cheng ; Blut, Markus. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-020-00762-y. Full description at Econpapers || Download paper | 22 |
| 41 | 2020 | Conceptualizing the electronic word-of-mouth process: What we know and need to know about eWOM creation, exposure, and evaluation. (2020). Sotgiu, Francesca ; Valck, Kristine ; Rosario, Ana Babi. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00706-1. Full description at Econpapers || Download paper | 22 |
| 42 | 2018 | Meta-analysis: integrating accumulated knowledge. (2018). Monroe, Kent B ; Puccinelli, Nancy ; Grewal, Dhruv. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:1:d:10.1007_s11747-017-0570-5. Full description at Econpapers || Download paper | 22 |
| 43 | 2016 | Understanding loyalty program effectiveness: managing target and bystander effects. (2016). Palmatier, Robert W ; Steinhoff, Lena. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-014-0405-6. Full description at Econpapers || Download paper | 22 |
| 44 | 2021 | A strategic framework for artificial intelligence in marketing. (2021). Rust, Roland T ; Huang, Ming-Hui. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:1:d:10.1007_s11747-020-00749-9. Full description at Econpapers || Download paper | 21 |
| 45 | 2018 | Innovation pathway to profitability: the role of entrepreneurial orientation and marketing capabilities. (2018). Walker, Doug ; Herrmann, Pol ; Ramaswami, Sridhar N ; Arunachalam, S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:4:d:10.1007_s11747-017-0574-1. Full description at Econpapers || Download paper | 20 |
| 46 | 2016 | Research framework, strategies, and applications of intelligent agent technologies (IATs) in marketing. (2016). Dass, Mayukh ; Javalgi, Rajshekar G ; Dixit, Ashutosh ; Kumar, V. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0426-9. Full description at Econpapers || Download paper | 20 |
| 47 | 2019 | Sounds like a healthy retail atmospheric strategy: Effects of ambient music and background noise on food sales. (2019). Szocs, Courtney ; Lund, Kaisa ; Biswas, Dipayan. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:1:d:10.1007_s11747-018-0583-8. Full description at Econpapers || Download paper | 19 |
| 48 | 2019 | Consumer journeys: developing consumer-based strategy. (2019). Price, Linda L ; Hamilton, Rebecca. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:2:d:10.1007_s11747-019-00636-y. Full description at Econpapers || Download paper | 19 |
| 49 | 2017 | Firm capabilities and growth: the moderating role of market conditions. (2017). Rego, Lopo L ; Morgan, Neil A ; Feng, Hui. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-016-0472-y. Full description at Econpapers || Download paper | 18 |
| 50 | 2017 | Synergistic effects of social media and traditional marketing on brand sales: capturing the time-varying effects. (2017). Greene, Mallik ; Choi, Jeewon Brianna ; Kumar, V. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:2:d:10.1007_s11747-016-0484-7. Full description at Econpapers || Download paper | 18 |
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| 2021 | Revisiting Trust and Privacy Concern in Consumers Perceptions of Marketing Information Management Practices: Replication and Extension. (2021). Slepchuk, Alec N ; Milne, George R ; Swani, Kunal. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:56:y:2021:i:c:p:137-158. Full description at Econpapers || Download paper | |
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| 2021 | How and when do big data investments pay off? The role of marketing affordances and service innovation. (2021). Rossi, Andrea ; Troilo, Gabriele ; Herhausen, Dennis ; de Luca, Luigi M. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-020-00739-x. Full description at Econpapers || Download paper | |
| 2021 | Short-term and long-term effects of touchpoints on customer perceptions. (2021). Trifu, Andreea ; Polo-Redondo, Yolanda ; Cambra-Fierro, Jess. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921000862. Full description at Econpapers || Download paper | |
| 2021 | Standardized vs. customized firm-initiated interactions: Their effect on customer gratitude and performance in a B2B context. (2021). Trifu, Andreea ; Ruz-Mendoza, Miguel A ; Melero-Polo, Iguacel ; Cambra-Fierro, Jesus. In: Journal of Business Research. RePEc:eee:jbrese:v:133:y:2021:i:c:p:341-353. Full description at Econpapers || Download paper | |
| 2021 | Exploring an in-store customer journey for customers shopping for outdoor apparel. (2021). Kidd, Martin ; Terblanche, Nic S. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921002885. Full description at Econpapers || Download paper | |
| 2021 | Strategic approaches to augmented reality deployment by luxury brands. (2021). Scholz, Joachim ; Rokka, Joonas ; Duffy, Katherine ; Javornik, Ana ; Goldenberg, Adriana ; Motala, Anisa ; Nobbs, Karinna. In: Journal of Business Research. RePEc:eee:jbrese:v:136:y:2021:i:c:p:284-292. Full description at Econpapers || Download paper | |
| 2021 | Service quality in social media communication of NPOs: The moderating effect of channel choice. (2021). Eggers, Fabian ; Floh, Arne ; Fink, Matthias ; Gartner, Johannes. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:579-587. Full description at Econpapers || Download paper | |
| 2021 | Emerging Market Retail: Transitioning from a Product-Centric to a Customer-Centric Approach. (2021). Ramachandran, Divya ; Gupta, Shaphali. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:4:p:597-620. Full description at Econpapers || Download paper | |
| 2021 | A strategic framework for artificial intelligence in marketing. (2021). Rust, Roland T ; Huang, Ming-Hui. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:1:d:10.1007_s11747-020-00749-9. Full description at Econpapers || Download paper | |
| 2021 | Monetizing the IoT Revolution. (2021). Steep, Michael ; Donner, Herman. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:4:p:2195-:d:501421. Full description at Econpapers || Download paper | |
| 2021 | Three decades of research on loyalty programs: A literature review and future research agenda. (2021). Meyer-Waarden, Lars ; Mandler, Timo ; Chen, Yanyan. In: Journal of Business Research. RePEc:eee:jbrese:v:124:y:2021:i:c:p:179-197. Full description at Econpapers || Download paper | |
| 2021 | How You Remind Me! The Influence of Mobile Push Notifications on Success Rates in Last-Minute Bidding. (2021). von Wangenheim, Florian ; Schumann, Jan H ; Heumann, Christian G ; Lachner, Michael ; Marz, Armin. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:54:y:2021:i:c:p:11-24. Full description at Econpapers || Download paper | |
| 2021 | Seller marketing capability, brand reputation, and consumer journeys on e-commerce platforms. (2021). Zhang, Jonathan Z ; Mu, Jifeng. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:5:d:10.1007_s11747-021-00773-3. Full description at Econpapers || Download paper | |
| 2021 | Key Success Factors (KSFs) Underlying the Adoption of Social Media Marketing Technology. (2021). Awa, Hart O ; Eze, Sunday C. In: SAGE Open. RePEc:sae:sagope:v:11:y:2021:i:2:p:21582440211006695. Full description at Econpapers || Download paper | |
| 2021 | A study on the downloading intention of fashion retailersâ apps. (2021). Llorens, Miguel ; Hernandez, Adolfo. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:9:y:2021:i:4:d:10.1057_s41270-021-00117-8. Full description at Econpapers || Download paper | |
| 2021 | EXPLORING THE ROLE OF MOBILE MARKETING AS A BLESSING OR CURSE: A CASE STUDY OF PAKISTAN. (2021). Rafi, Nadim ; Nawaz, Nosheen ; Tara, Nain ; Ali, Aasir. In: Bulletin of Business and Economics (BBE). RePEc:rfh:bbejor:v:10:y:2021:i:4:p:56-63. Full description at Econpapers || Download paper | |
| 2021 | Automation-driven innovation management? Toward Innovation-Automation-Strategy cycle. (2021). Kajikawa, Yuya ; Makowski, Piotr Tomasz. In: Papers. RePEc:arx:papers:2103.02395. Full description at Econpapers || Download paper | |
| 2021 | How artificial intelligence will affect the future of retailing. (2021). Grewal, Dhruv ; Guha, Abhijit ; Hawkins, Gary ; Hegde, Dinesh R ; Moustafa, Rida ; Jung, Hyunseok ; Schneider, Matthew J ; Haenlein, Michael ; Kopalle, Praveen K. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:28-41. Full description at Econpapers || Download paper | |
| 2021 | Strategizing Retailing in the New Technology Era. (2021). Gauri, Dinesh K ; Grewal, Dhruv ; Sethuraman, Raj ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:6-12. Full description at Econpapers || Download paper | |
| 2021 | Online critical review classification in response strategy and service provider rating: Algorithms from heuristic processing, sentiment analysis to deep learning. (2021). Chen, Chi-Jen ; Li, Stella Yiyan ; Ku, Chih-Hao ; Chang, Yung-Chun ; Zhu, John Jianjun. In: Journal of Business Research. RePEc:eee:jbrese:v:129:y:2021:i:c:p:860-877. Full description at Econpapers || Download paper | |
| 2021 | Automation-driven innovation management? Toward Innovation-Automation-Strategy cycle. (2021). Kajikawa, Yuya ; Makowski, Piotr Tomasz. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:168:y:2021:i:c:s0040162521001554. Full description at Econpapers || Download paper | |
| 2021 | In pursuit of socially-minded data-intensive innovation in banking: A focus group study of public expectations of digital innovation in banking. (2021). Ng, Magdalene ; Aitken, Mhairi ; Elliott, Karen ; van Moorsel, Aad ; Horsfall, Dave. In: Technology in Society. RePEc:eee:teinso:v:66:y:2021:i:c:s0160791x2100141x. Full description at Econpapers || Download paper | |
| 2021 | Trustworthy artificial intelligence. (2021). Sunyaev, Ali ; Lins, Sebastian ; Thiebes, Scott. In: Electronic Markets. RePEc:spr:elmark:v:31:y:2021:i:2:d:10.1007_s12525-020-00441-4. Full description at Econpapers || Download paper | |
| 2021 | Machine learning in information systems - a bibliographic review and open research issues. (2021). Hinz, Oliver ; Pfeuffer, Nicolas ; Abdel-Karim, Benjamin M. In: Electronic Markets. RePEc:spr:elmark:v:31:y:2021:i:3:d:10.1007_s12525-021-00459-2. Full description at Econpapers || Download paper | |
| 2021 | Artificial intelligence: The light and the darkness. (2021). Schweiger, Elisa B ; Satornino, Cinthia B ; Guha, Abhijit ; Grewal, Dhruv. In: Journal of Business Research. RePEc:eee:jbrese:v:136:y:2021:i:c:p:229-236. Full description at Econpapers || Download paper | |
| 2021 | How Artificial Intelligence affords digital innovation: A cross-case analysis of Scandinavian companies. (2021). Dremel, Christian ; Mikalef, Patrick ; Hovland, Ingrid Vge ; Trocin, Cristina. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:173:y:2021:i:c:s0040162521005138. Full description at Econpapers || Download paper | |
| 2021 | . Full description at Econpapers || Download paper | |
| 2021 | Reciprocity within major retail purchase channels and their effects on overall, offline and online loyalty. (2021). Swoboda, Bernhard ; Winters, Amelie. In: Journal of Business Research. RePEc:eee:jbrese:v:125:y:2021:i:c:p:279-294. Full description at Econpapers || Download paper | |
| 2021 | La distance psychologique comme outil actionnable par les managers. (2021). Cova, Veronique ; Alaoui, Mohamed Didi. In: Post-Print. RePEc:hal:journl:hal-03126709. Full description at Econpapers || Download paper | |
| 2021 | What women want? How contextual product displays influence womenâs online shopping behavior. (2021). Toldos, Paz M ; Meyer, Jan-Hinrich ; Gonzalez, Eva M. In: Journal of Business Research. RePEc:eee:jbrese:v:123:y:2021:i:c:p:625-641. Full description at Econpapers || Download paper | |
| 2021 | Self-service technology in supermarkets ââ¬â Do frontline staff still matter?. (2021). Kingshott, Russel ; Ueno, Akiko ; Sharma, Piyush. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:59:y:2021:i:c:s0969698920313643. Full description at Econpapers || Download paper | |
| 2021 | To err is human: Tolerate humans instead of machines in service failure. (2021). Fan, Xiucheng ; Jiao, Jinfeng ; Mohanty, Smaraki ; Chen, Nuoya. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:59:y:2021:i:c:s0969698920313710. Full description at Econpapers || Download paper | |
| 2021 | Sustaining User Experience in a Smart System in the Retail Industry. (2021). Hari, S ; Chen, Sheng-Chi. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:9:p:5090-:d:547617. Full description at Econpapers || Download paper | |
| 2021 | Retailer Marketing Communications in the Digital Age: Getting the Right Message to the Right Shopper at the Right Time. (2021). Bodapati, Anand V ; Villanova, Daniel ; Hatfield, Cheryl ; Brandon, Renee ; Ho, Henry ; Suri, Rajneesh ; Kushwaha, Tarun ; Goodstein, Ronald C ; Tsiros, Michael ; Puccinelli, Nancy M. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:116-132. Full description at Econpapers || Download paper | |
| 2021 | How Technology is Changing Retail. (2021). Kalyanam, Kirthi ; Shankar, Venkatesh ; Waddoups, Rand ; Bull, J S ; Hennessey, John ; Douglass, Tom ; Tirunillai, Seshadri ; Golmohammadi, Alireza ; Setia, Pankaj. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:13-27. Full description at Econpapers || Download paper | |
| 2021 | Evolution of retail formats: Past, present, and future. (2021). Jindal, Rupinder P ; Gauri, Dinesh K ; Howerton, Eric ; Carr, Stephen ; Fogarty, John ; Navallo, Jonathan R ; Pandey, Aashish ; Bhatnagar, Amit ; Fox, Edward ; Ratchford, Brian. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:42-61. Full description at Econpapers || Download paper | |
| 2021 | Forging meaningful consumer-brand relationships through creative merchandise offerings and innovative merchandising strategies. (2021). Grewal, Dhruv ; Roggeveen, Anne L ; Olson, Richard ; Cooper, Nora ; Dillard, Annemarie ; Soysal, Gonca ; Schweiger, Elisa ; Patrick, Vanessa M ; Nordfalt, Jens ; Noble, Stephanie M ; Karsberg, John. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:81-98. Full description at Econpapers || Download paper | |
| 2021 | Retail service innovations and their impact on retailer shareholder value: evidence from an event study. (2021). Braak, Anne Ter ; Vuegen, Maya ; Breugelmans, Els ; Lamey, Lien. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-021-00777-z. Full description at Econpapers || Download paper | |
| 2021 | Customer reactions to self-checkout discontinuance. (2021). Janakiraman, Ramkumar ; Kumar, Ashish ; Penttinen, Esko ; Rinta-Kahila, Tapani. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921000643. Full description at Econpapers || Download paper | |
| 2021 | When imperfect is preferred: the differential effect of aesthetic imperfections on choice of processed and unprocessed foods. (2021). Ittersum, Koert ; Szocs, Courtney ; Suher, Jacob . In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:5:d:10.1007_s11747-021-00783-1. Full description at Econpapers || Download paper | |
| 2021 | Pandemics and marketing: insights, impacts, and research opportunities. (2021). Slotegraaf, Rebecca J ; Maheswaran, Durairaj ; Jain, Shailendra Pratap ; Das, Gopal ; Srinivasan, Raji. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:5:d:10.1007_s11747-021-00786-y. Full description at Econpapers || Download paper | |
| 2021 | Constructing a Sustainable and Dynamic Promotion Model for Fresh Foods Based on a Digital Transformation Framework. (2021). Liu, Chin-Ying ; Lin, Guan-Yu ; Ou, Tsung-Yin ; Tsai, Wen-Lung. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:19:p:10687-:d:643546. Full description at Econpapers || Download paper | |
| 2021 | Shopping Motivation and Green Consumption: A Study about Green Buying Behavior of Pakistani Consumers. (2021). Khan, Imran ; Ayub, Muhammad ; Ahmad, Rashid ; Bashir, Furrukh. In: iRASD Journal of Management. RePEc:ani:irdjom:v:3:y:2021:i:3:p:233-242. Full description at Econpapers || Download paper | |
| 2021 | The Use of Social Media and Its Impact on Shopping Behavior of Slovak and Italian Consumers during COVID-19 Pandemic. (2021). Kerhakova, Veronika ; Pencarelli, Tonino ; Taha, Viktoria Ali ; Koikova, Martina ; Fedorko, Richard. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:4:p:1710-:d:493832. Full description at Econpapers || Download paper | |
| 2021 | Political marketing with data analytics. (2021). Comm, Clare L ; Ennis, D ; Dennis, . In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:9:y:2021:i:1:d:10.1057_s41270-020-00097-1. Full description at Econpapers || Download paper | |
| 2021 | Social Media as a Destination Marketing Tool for a Sustainable Heritage Festival in Nigeria: A Moderated Mediation Study. (2021). Gunay, Tugrul ; Abdullahi, Maryam ; Arasli, Huseyin. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:11:p:6191-:d:566249. Full description at Econpapers || Download paper | |
| 2021 | An Investigation of Factors Affecting Intention to Comply Thailand PDPA with E-Services in Private University towards Social Media. (2021). Nuangjamnong, Chompu ; Dowpiset, Kitikorn. In: International Journal of Economics & Business Administration (IJEBA). RePEc:ers:ijebaa:v:ix:y:2021:i:2:p:374-393. Full description at Econpapers || Download paper | |
| 2021 | The integrated use of social media, digital, and traditional communication tools in the B2B sales process of international SMEs. (2021). Pullins, Ellen Bolman ; Gabrielsson, Mika ; Fraccastoro, Sara. In: International Business Review. RePEc:eee:iburev:v:30:y:2021:i:4:s0969593120301256. Full description at Econpapers || Download paper | |
| 2021 | Information overload and fake news sharing: A transactional stress perspective exploring the mitigating role of consumersââ¬â¢ resilience during COVID-19. (2021). Bermes, Alena. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921001211. Full description at Econpapers || Download paper | |
| 2021 | Adoption patterns over time: a replication. (2021). Muller, Eitan ; Appel, Gil. In: Marketing Letters. RePEc:kap:mktlet:v:32:y:2021:i:4:d:10.1007_s11002-021-09578-4. Full description at Econpapers || Download paper | |
| 2021 | Sustainability of Print Media in the Slovak Republic with Regard to the Economic and Technological Development. (2021). Fabu, Michal ; Kabat, Ladislav ; Lincenyi, Marcel. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:22:p:12876-:d:684343. Full description at Econpapers || Download paper | |
| 2021 | Facilitating value: How organizations deploy resources in social media-based brand communities. (2021). Sorensen, Anne. In: Journal of Business Research. RePEc:eee:jbrese:v:136:y:2021:i:c:p:678-694. Full description at Econpapers || Download paper | |
| 2021 | From social networking to willingness to disclose personal data when shopping online: Modelling in the context of social exchange theory. (2021). Kaduskeviciute, Vaida ; Zimaitis, Ignas ; Degutis, Mindaugas ; Urbonavicius, Sigitas ; Skare, Vatroslav. In: Journal of Business Research. RePEc:eee:jbrese:v:136:y:2021:i:c:p:76-85. Full description at Econpapers || Download paper | |
| 2021 | More Trust in Fewer Followers: Diverging Effects of Popularity Metrics and Green Orientation Social Media Influencers. (2021). Abell, Annika ; Pittman, Matthew. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:56:y:2021:i:c:p:70-82. Full description at Econpapers || Download paper | |
| 2021 | Fleeting, But Not Forgotten: Ephemerality as a Means to Increase Recall of Advertising. (2021). McFerran, Brent ; Treen, Emily ; Sands, Sean ; Campbell, Colin. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:56:y:2021:i:c:p:96-105. Full description at Econpapers || Download paper | |
| 2021 | Analyzing of User Attitudes Toward Intention to Use Social Media for Learning. (2021). Issa, Md Abu ; Rahman, Muhammad Khalilur ; Yuan, Deli ; Akter, Shaharin ; Hossain, Mohammad Mainul ; Rahaman, Md Atikur. In: SAGE Open. RePEc:sae:sagope:v:11:y:2021:i:4:p:21582440211060784. Full description at Econpapers || Download paper | |
| 2021 | Brand conversation: Linguistic practices on social media in the light of face-work theory. (2021). Andriuzzi, Andria ; Michel, Geraldine. In: Post-Print. RePEc:hal:journl:hal-03049134. Full description at Econpapers || Download paper | |
| 2021 | Exploring social media usage as a communication channel among independent food retailer SMEs in South Africa. (2021). Duffett, Rodney ; Santos, Jose Dos. In: Small Business International Review. RePEc:aaz:sbir01:v:5:y:2021:i:2:p:e392. Full description at Econpapers || Download paper | |
| 2021 | Social Media Networks as a Business Environment, During COVID-19 Crisis Tunisia and Turkey. (2021). Orzan, Olguta A ; Constantinescu, Mihaela E ; Caescu, Stefan C ; Zara, Adina I. In: REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT. RePEc:rom:rmcimn:v:22:y:2021:i:1:p:64-73. Full description at Econpapers || Download paper | |
| 2021 | . Full description at Econpapers || Download paper | |
| 2021 | Performance consequences of marketing standardization/adaptation: A systematic literature review and future research agenda. (2021). Mandler, Timo ; Ozsomer, Ayegul ; Chen, Jieke ; Sezen, Burcu. In: Journal of Business Research. RePEc:eee:jbrese:v:125:y:2021:i:c:p:416-435. Full description at Econpapers || Download paper | |
| 2021 | Impact of auditory sense on trust and brand affect through auditory social interaction and control. (2021). Poushneh, Atieh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:58:y:2021:i:c:s0969698920312893. Full description at Econpapers || Download paper | |
| 2021 | Humanizing voice assistant: The impact of voice assistant personality on consumersââ¬â¢ attitudes and behaviors. (2021). Poushneh, Atieh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:58:y:2021:i:c:s0969698920312911. Full description at Econpapers || Download paper | |
| 2021 | Risks of Observable and Unobservable Biases in Artificial Intelligence Predicting Consumer Choice. (2021). Pitic, Diana ; Olaru, Marieta ; Popescu, Sorin ; Teleaba, Florian. In: The AMFITEATRU ECONOMIC journal. RePEc:aes:amfeco:v:23:y:2021:i:56:p:102. Full description at Econpapers || Download paper | |
| 2021 | Artificial intelligence in marketing: Topic modeling, scientometric analysis, and research agenda. (2021). Wirtz, Jochen ; Ple, Loic ; Salminen, Joni ; Mustak, Mekhail. In: Journal of Business Research. RePEc:eee:jbrese:v:124:y:2021:i:c:p:389-404. Full description at Econpapers || Download paper | |
| 2021 | Are we preparing for a good AI society? A bibliometric review and research agenda. (2021). Queiroz, Maciel M ; Guthrie, Cameron ; Bawack, Ransome Epie ; Wamba, Samuel Fosso ; Andre, Kevin Daniel. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:164:y:2021:i:c:s0040162520313081. Full description at Econpapers || Download paper | |
| 2021 | THE EFFECT OF TECHNOLOGY EVOLUTION ON THE FUTURE OF JOBS. (2021). Odeibat, Ayat Sami. In: Network Intelligence Studies. RePEc:cmj:networ:y:2021:i:17:p:57-67. Full description at Econpapers || Download paper | |
| 2021 | Advances in consumer innovation resistance research: A review and research agenda. (2021). Coghlan, Alexandra ; Jin, Xin ; Huang, Dan. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:166:y:2021:i:c:s0040162521000263. Full description at Econpapers || Download paper | |
| 2021 | Why doesnt our value creation payoff: Unpacking customer analytics-driven value creation capability to sustain competitive advantage. (2021). Akter, Shahriar ; Hossain, Md Afnan ; Yanamandram, Venkata. In: Journal of Business Research. RePEc:eee:jbrese:v:131:y:2021:i:c:p:287-296. Full description at Econpapers || Download paper | |
| 2021 | A bibliometric review of a decade of research: Big data in business research â Setting a research agenda. (2021). Zhang, Meng ; Liu, Siqi ; Yang, Miles M. In: Journal of Business Research. RePEc:eee:jbrese:v:131:y:2021:i:c:p:374-390. Full description at Econpapers || Download paper | |
| 2021 | Artificial intelligence in business: State of the art and future research agenda. (2021). Tussyadiah, Iis ; Guerreiro, Joo ; Correia, Sandra Maria. In: Journal of Business Research. RePEc:eee:jbrese:v:129:y:2021:i:c:p:911-926. Full description at Econpapers || Download paper | |
| 2021 | Trends, Impacts, and Prospects for Implementing Artificial Intelligence Technologies in the Energy Industry: The Implication of Open Innovation. (2021). Kuznetsov, Nikolay ; Vasiljeva, Arina ; Dudnik, Olesya ; Ivleva, Marina ; Khomenko, Ekaterina ; Vatutina, Larisa ; Nikolaeva, Irina ; Podzorova, Marina. In: JOItmC. RePEc:gam:joitmc:v:7:y:2021:i:2:p:155-:d:573882. Full description at Econpapers || Download paper | |
| 2021 | Tourism Industry must benefit from IT&C Hyperautomation. (2021). Mazilescu, Vasile. In: Economics and Applied Informatics. RePEc:ddj:fseeai:y:2021:i:1:p:97-106. Full description at Econpapers || Download paper | |
| 2021 | Insights into user engagement on social media. Findings from two fashion retailers. (2021). Domingo, David Andreu ; del Olmo, Jose Luis ; Bonilla, Maria Rocio. In: Electronic Markets. RePEc:spr:elmark:v:31:y:2021:i:1:d:10.1007_s12525-020-00429-0. Full description at Econpapers || Download paper | |
| 2021 | Managing the sales transformation process in B2B: between human and digital. (2021). Maggioni, Isabella ; Corsaro, Daniela. In: Italian Journal of Marketing. RePEc:spr:ijmark:v:2021:y:2021:i:1:d:10.1007_s43039-021-00025-w. Full description at Econpapers || Download paper | |
| 2021 | Conversational robo advisors as surrogates of trust: onboarding experience, firm perception, and consumer financial decision making. (2021). Bergner, Anouk ; Hildebrand, Christian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-020-00753-z. Full description at Econpapers || Download paper | |
| 2021 | Framing the evolution of the corporate social responsibility and environmental management journal. (2021). Meng, Fanchen ; Raza, Ali ; Farrukh, Muhammad ; Wu, Yihua ; Alam, Imtiaz. In: Corporate Social Responsibility and Environmental Management. RePEc:wly:corsem:v:28:y:2021:i:4:p:1397-1411. Full description at Econpapers || Download paper | |
| 2021 | Public Perception of Artificial Intelligence and Its Connections to the Sustainable Development Goals. (2021). Yu, Hui-Ching ; Wu, Ai-Wei ; Yeh, Shin-Cheng ; Chen, Pei-Xuan ; Kuo, Yi-Ping . In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:16:p:9165-:d:615174. Full description at Econpapers || Download paper | |
| 2021 | Theorizing the dark side of business-to-business relationships in the era of AI, big data, and blockchain. (2021). Pillai, Kishore Gopalakrishna ; Gligor, David M ; Golgeci, Ismail. In: Journal of Business Research. RePEc:eee:jbrese:v:133:y:2021:i:c:p:79-88. Full description at Econpapers || Download paper | |
| 2021 | The concentration of digital markets: How to preserve the conditions for effective and undistorted competition?. (2021). Marty, Frédéric. In: CIRANO Working Papers. RePEc:cir:cirwor:2021s-27. Full description at Econpapers || Download paper | |
| 2021 | AI-chatbots on the services frontline addressing the challenges and opportunities of agency. (2021). de Ruyter, KO ; Keeling, Debbie Isobel ; Yu, Ting ; Chong, Terrence. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921003015. Full description at Econpapers || Download paper | |
| 2021 | Understanding managersââ¬â¢ attitudes and behavioral intentions towards using artificial intelligence for organizational decision-making. (2021). Dwivedi, Yogesh K ; Edwards, John S ; Duan, Yanqing ; Cao, Guangming. In: Technovation. RePEc:eee:techno:v:106:y:2021:i:c:s0166497221000936. Full description at Econpapers || Download paper | |
| 2021 | Integration of Artificial Intelligence Marketing to Get Brand Recognition for Social Business. (2021). Emma, Nazmun Nahar ; Shaily, Sharjana Alam. In: International Review of Management and Marketing. RePEc:eco:journ3:2021-04-4. Full description at Econpapers || Download paper | |
| 2021 | Research Framework for Determining How Artificial Intelligence Enables Information Technology Service Management for Business Model Resilience. (2021). Tang, Qing ; Zhang, Tao ; Mao, Hongyi. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:20:p:11496-:d:658844. Full description at Econpapers || Download paper | |
| 2021 | Reacting to the COVID-19 pandemic through digital connectivity with customers: the Italian experience. (2021). Micelli, Stefano ; Maria, Eleonora ; Capestro, Mauro ; Bettiol, Marco. In: Italian Journal of Marketing. RePEc:spr:ijmark:v:2021:y:2021:i:4:d:10.1007_s43039-021-00031-y. Full description at Econpapers || Download paper | |
| 2021 | Turning Crisis into Opportunities: How a Firm Can Enrich Its Business Operations Using Artificial Intelligence and Big Data during COVID-19. (2021). Biswas, Mohammad Islam ; Chen, Yasheng. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:22:p:12656-:d:680379. Full description at Econpapers || Download paper | |
| 2021 | Preserving the legacy â Why do professional soccer clubs (not) adopt innovative process technologies? A grounded theory study. (2021). Koch, Julian ; Plattfaut, Ralf. In: Journal of Business Research. RePEc:eee:jbrese:v:136:y:2021:i:c:p:237-250. Full description at Econpapers || Download paper | |
| 2021 | Applied Artificial Intelligence and user satisfaction: Smartwatch usage for healthcare in Bangladesh during COVID-19. (2021). Jerin, Ishraq ; Lim, Rodney ; al Halbusi, Hussam ; Hossain, Md Uzir ; Haque, Ahasanul ; Ramayah, Thurasamy ; Abdul, Abu Bakar. In: Technology in Society. RePEc:eee:teinso:v:67:y:2021:i:c:s0160791x21002554. Full description at Econpapers || Download paper | |
| 2021 | Artificial intelligence and the world of work, a co?constitutive relationship. (2021). Willis, Matthew ; Jarrahi, Mohammad Hossein ; Osterlund, Carsten ; Wolf, Christine T ; Boyd, Karen. In: Journal of the Association for Information Science & Technology. RePEc:bla:jinfst:v:72:y:2021:i:1:p:128-135. Full description at Econpapers || Download paper | |
| 2021 | Are we behaviorally immune to COVID-19 through robots?. (2021). Yang, Fiona X ; Wong, Ipkin Anthony ; Xiong, Xiling. In: Annals of Tourism Research. RePEc:eee:anture:v:91:y:2021:i:c:s0160738321001900. Full description at Econpapers || Download paper | |
| 2021 | AI ETHICS IN BUSINESS ââ¬â A BIBLIOMETRIC APPROACH. (2021). Meeniea, Gabriela ; Ciobanu, Alexandru Constantin. In: Review of Economic and Business Studies. RePEc:aic:revebs:y:2021:j:28:ciobanua. Full description at Econpapers || Download paper | |
| 2021 | . Full description at Econpapers || Download paper | |
| 2021 | Impact of patient portal behavioral engagement on subsistence consumers wellbeing. (2021). Todd, Mikala ; Ferdous, Ahmed Shahriar ; Akareem, Husain Salilul . In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:38:y:2021:i:2:p:501-517. Full description at Econpapers || Download paper | |
| 2021 | Digital humans in fashion: Will consumers interact?. (2021). Bonetti, Francesca ; Silva, Emmanuel Sirimal. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:60:y:2021:i:c:s0969698920314375. Full description at Econpapers || Download paper | |
| 2021 | Dynamic effects of store promotions on purchase conversion: Expanding technology applications with innovative analytics. (2021). Inostroza-Quezada, Ignacio E ; Epstein, Leonardo D ; Choi, Chan S ; Goodstein, Ronald C. In: Journal of Business Research. RePEc:eee:jbrese:v:128:y:2021:i:c:p:279-289. Full description at Econpapers || Download paper | |
| 2021 | A tale of two recommender systems: The moderating role of consumer expertise on artificial intelligence based product recommendations. (2021). Chinchanachokchai, Punjaporn ; Thontirawong, Pipat . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921000941. Full description at Econpapers || Download paper | |
| 2021 | Brand experience and consumers social interactive engagement with brand page: An integrated-marketing perspective. (2021). Gregory, Gary ; Ha, Quan ; Ngo, Liem Viet ; Ba, Huynh ; Paramita, Widya. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921001776. Full description at Econpapers || Download paper | |
| 2021 | Performing social media analytics with Brandwatch for Classrooms: a platform review. (2021). McGuirk, Mike. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:9:y:2021:i:4:d:10.1057_s41270-021-00128-5. Full description at Econpapers || Download paper | |
| 2021 | Commitment Ladder in the Relationship between Service Providers and Customers as Added Value in Sustainable Services Development. (2021). Ostrowski, Sawomir. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:9:p:5079-:d:547471. Full description at Econpapers || Download paper | |
| 2021 | Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI. (2021). Brock, Christian ; Wunderlich, Nancy V ; Wang, Cheng ; Blut, Markus. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-020-00762-y. Full description at Econpapers || Download paper | |
| 2021 | Sustainability Reporting Disclosure in Islamic Corporates: Do Human Governance, Corporate Governance, and IT Usage Matter?. (2021). Gui, Anderes ; Haron, Hasnah ; So, Idris Gautama ; Sari, Synthia Atas ; Princes, Elfindah. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:23:p:13023-:d:687186. Full description at Econpapers || Download paper | |
| 2021 | The effect of customer-perceived value when paying for a product with personal data: A real-life experimental study. (2021). Herrando, Carolina ; Fehrenbach, David. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:222-232. Full description at Econpapers || Download paper | |
| 2021 | The financial impacts of environmental violations on supply chains: Evidence from an emerging market. (2021). , Hugo ; Xiong, Yangchun ; Blome, Constantin ; Rachel, ; Hu, Qiaoxuan. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:151:y:2021:i:c:s1366554521001162. Full description at Econpapers || Download paper | |
| 2021 | A customer portfolio management model that relates companyâs marketing to its long-term survival. (2021). Sinha, Shameek ; McAlister, Leigh. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:3:d:10.1007_s11747-020-00765-9. Full description at Econpapers || Download paper | |
| 2021 | Mixed emotional appeal enhances positive word-of-mouth: The moderating role of narrative person. (2021). Chiew, Tung Moi ; Thaichon, Park ; Septianto, Felix ; Quach, Sara. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921001843. Full description at Econpapers || Download paper | |
| 2021 | Brands as personal narratives: learning from userâYouTubeâbrand interactions. (2021). Jassawalla, Avan R ; Sashittal, Hemant C. In: Journal of Brand Management. RePEc:pal:jobman:v:28:y:2021:i:6:d:10.1057_s41262-021-00248-4. Full description at Econpapers || Download paper | |
| 2021 | When drivers become inhibitors of organic consumption: the need for a multistage view. (2021). Balderjahn, Ingo ; Hoffmann, Stefan ; Mai, Robert. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:6:d:10.1007_s11747-021-00787-x. Full description at Econpapers || Download paper | |
| 2021 | Towards an Inclusive Museum Management Strategy. An Exploratory Study of Consumption Experience in Visitors with Disabilities. The Case of the CosmoCaixa Science Museum. (2021). Jimenez-Zarco, Ana Isabel ; Chiscano, Monica Cerdan. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:2:p:660-:d:478839. Full description at Econpapers || Download paper | |
| 2021 | The Role of Consumer and Customer Journeys in Customer Experience Driven and Open Innovation. (2021). Lapia, Inga ; Straujuma, Anita ; Kokins, Gundars. In: JOItmC. RePEc:gam:joitmc:v:7:y:2021:i:3:p:185-:d:609490. Full description at Econpapers || Download paper | |
| 2021 | Do myriad e-channels always create value for customers? A dynamic analysis of the perceived value of a digital information product during the usage phase. (2021). Lombart, Cindy ; Rivire, Arnaud ; Mencarelli, Rmi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s096969892100240x. Full description at Econpapers || Download paper | |
| 2021 | The consumer decision journey: A literature review of the foundational models and theories and a future perspective. (2021). Gonalves, Helena Martins ; Santos, Susana. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:173:y:2021:i:c:s0040162521005503. Full description at Econpapers || Download paper | |
| 2021 | Does your skin color matter in buyerâseller negotiations? The implications of being a Black salesperson. (2021). Kashmiri, Saim ; Newman, Christopher ; Gligor, David. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:5:d:10.1007_s11747-021-00768-0. Full description at Econpapers || Download paper | |
| 2021 | The effects of augmented reality mobile app advertising: Viral marketing via shared social experience. (2021). Sung, Eunyoung. In: Journal of Business Research. RePEc:eee:jbrese:v:122:y:2021:i:c:p:75-87. Full description at Econpapers || Download paper | |
| 2021 | Augmented reality shopping application usage: The influence of attitude, value, and characteristics of innovation. (2021). Yuen, Kum Fai ; Wang, Xueqin ; Jiang, YI. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921002861. Full description at Econpapers || Download paper | |
| 2021 | Consumer dynamics: theories, methods, and emerging directions. (2021). Chang, Chun-Wei ; Zhang, Jonathan Z. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:1:d:10.1007_s11747-020-00720-8. Full description at Econpapers || Download paper | |
| 2021 | How to Effectively Design Referral Rewards to Increase the Referral Likelihood for Green Products. (2021). Bi, Wen-Wen ; Li, Xiao-Fei ; Kuang, DI. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:13:p:7177-:d:582678. Full description at Econpapers || Download paper | |
| 2021 | How does entrepreneurial failure change an entrepreneurs digital identity? Evidence from Twitter data. (2021). Block, Joern ; Fisch, Christian. In: Journal of Business Venturing. RePEc:eee:jbvent:v:36:y:2021:i:1:s0883902619307311. Full description at Econpapers || Download paper | |
| 2021 | Cognitive, affective, and behavioral consumer responses to augmented reality in e-commerce: A comparative study. (2021). Adler, Jost ; Siepmann, Carolin ; Kowalczuk, Pascal. In: Journal of Business Research. RePEc:eee:jbrese:v:124:y:2021:i:c:p:357-373. Full description at Econpapers || Download paper | |
| 2021 | The moderating effect of average wage and number of stores on private label market share: A hierarchical linear model analysis. (2021). Huo, Jiazhen ; Yao, Yuliang ; Duan, Yongrui ; Mao, Zhixin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:60:y:2021:i:c:s0969698921000205. Full description at Econpapers || Download paper | |
| 2021 | Does corporate environmentalism affect corporate insolvency risk? The role of market power and competitive intensity. (2021). Rahman, Mahabubur ; Aziz, Saqib ; Nguyen, Duc K ; Hussain, Dildar. In: Ecological Economics. RePEc:eee:ecolec:v:189:y:2021:i:c:s0921800921002408. Full description at Econpapers || Download paper | |
| 2021 | How does consumer engagement evolve when brands post across multiple social media?. (2021). Aravindakshan, Ashwin ; Unnava, Vasu. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:5:d:10.1007_s11747-021-00785-z. Full description at Econpapers || Download paper | |
| 2021 | The influence of the online community, professional critics, and location similarity on review ratings for niche and mainstream brands. (2021). Yazdani, Elham ; Verhaal, Cameron J ; Gopinath, Shyam ; Hoskins, Jake. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:6:d:10.1007_s11747-021-00780-4. Full description at Econpapers || Download paper | |
| 2021 | Advertising, incentives, and the upsell: how advertising differentially moderates customer- vs. retailer-directed price incentivesâ impact on consumersâ preferences for premium products. (2021). Troncoza, Martha ; Salas, Jim ; Brannon, Daniel C ; Miller, Chadwick J. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:6:d:10.1007_s11747-021-00791-1. Full description at Econpapers || Download paper | |
| 2021 | Self-oriented competitiveness in salespeople: sales management implications. (2021). Voorhees, Clay ; Zhao, Yanhui ; Hughes, Douglas E ; Schrock, Wyatt A ; Hollenbeck, John R. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:6:d:10.1007_s11747-021-00792-0. Full description at Econpapers || Download paper | |
| 2021 | The spillover effect of product recalls on competitorsâ market value: The role of corporate product reliability. (2021). Varki, Sajeev ; Liu, Dong. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:452-463. Full description at Econpapers || Download paper | |
| 2021 | Distribution effectiveness through full- and self-service channels under economic fluctuations in an emerging market. (2021). Neves, Marcos Fava ; Zambaldi, Felipe ; Rodrigues, Jonny Mateus ; Guissoni, Leandro Angotti. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:4:p:545-560. Full description at Econpapers || Download paper | |
| 2021 | Does the pay period matter in estimating returns to schooling? Evidence from East Africa. (2021). Owens, Trudy ; Morrissey, Oliver ; Donath, Livini. In: Discussion Papers. RePEc:not:notcre:21/01. Full description at Econpapers || Download paper | |
| 2021 | Dealing with poor online ratings in the hospitality service industry: The mitigating power of corporate social responsibility activities. (2021). Lunardo, Renaud ; Bezenon, Valry ; Girardin, Florent. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921002423. Full description at Econpapers || Download paper | |
| 2021 | Plant-Based Meat Alternatives: Motivational Adoption Barriers and Solutions. (2021). Strassner, Anna-Maria ; Furchheim, Pia ; Jahn, Steffen. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:23:p:13271-:d:691919. Full description at Econpapers || Download paper | |
| 2021 | Combined Effects of Drivers and Impact of Customer Satisfaction on Brand Loyalty: The Contingent Effect of Social Trust. (2021). Zuo, Siming ; Jian, Wang ; Xu, Zhexiao ; Zhu, Mingxia ; Rashidin, Md Salamun ; Javed, Sara. In: SAGE Open. RePEc:sae:sagope:v:11:y:2021:i:1:p:21582440211003566. Full description at Econpapers || Download paper | |
| 2021 | The complex firm financial effects of customer satisfaction improvements. (2021). Guenther, Peter. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:38:y:2021:i:3:p:639-662. Full description at Econpapers || Download paper | |
| 2021 | Examining the relationship between customer bonding, customer participation, and customer satisfaction. (2021). Boateng, Henry ; Amenuvor, Fortune Edem ; Yeo, Chankoo ; Yi, Ho-Taek. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921001648. Full description at Econpapers || Download paper | |
| 2021 | From franchisee experience to customer experience: their effects on franchisee performance. (2021). Kim, Stephen K ; Gill, Pushpinder. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:6:d:10.1007_s11747-021-00788-w. Full description at Econpapers || Download paper | |
| 2021 | When luxury brand rejection causes brand dilution. (2021). Shukla, Paurav ; Khalifa, Dina. In: Journal of Business Research. RePEc:eee:jbrese:v:129:y:2021:i:c:p:110-121. Full description at Econpapers || Download paper | |
| 2021 | Pursuit of loyalty in service recovery: The roles of brand equity and cognitive reappraisal as moderators. (2021). Rokonuzzaman, MD ; Harun, Ahasan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921001673. Full description at Econpapers || Download paper | |
| 2021 | Did the Volkswagen Emissions Scandal Harm the âMade in Germanyâ Image? A Cross-Cultural, Cross-Products, Cross-Time Study. (2021). Aichner, Thomas ; Wilken, Robert ; Jacob, Frank ; Coletti, Paolo. In: Corporate Reputation Review. RePEc:pal:crepre:v:24:y:2021:i:4:d:10.1057_s41299-020-00101-5. Full description at Econpapers || Download paper | |
| 2021 | Digitalization as solution to environmental problems? When users rely on augmented reality-recommendation agents. (2021). Hoffmann, Stefan ; Joerss, Tom ; Akbar, Payam ; Mai, Robert. In: Journal of Business Research. RePEc:eee:jbrese:v:128:y:2021:i:c:p:510-523. Full description at Econpapers || Download paper | |
| 2021 | The existence and persistence of the pay-per-use bias in car sharing services. (2021). Spann, Martin ; Manchanda, Puneet ; Dowling, Katharina. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:38:y:2021:i:2:p:329-342. Full description at Econpapers || Download paper | |
| 2021 | An experimental analysis of overconfidence in tariff choice. (2021). Spann, Martin ; Stich, Lucas ; Dowling, Katharina. In: Review of Managerial Science. RePEc:spr:rvmgts:v:15:y:2021:i:8:d:10.1007_s11846-020-00425-w. Full description at Econpapers || Download paper | |
| 2021 | Collective market shaping by competitors and its contribution to market resilience. (2021). , June ; Beninger, Stefanie . In: Journal of Business Research. RePEc:eee:jbrese:v:122:y:2021:i:c:p:293-303. Full description at Econpapers || Download paper | |
| 2021 | Betting on Bitcoin: How social collectives shape cryptocurrency markets. (2021). Tana, Silviana ; Breidbach, Christoph F. In: Journal of Business Research. RePEc:eee:jbrese:v:122:y:2021:i:c:p:311-320. Full description at Econpapers || Download paper | |
| 2021 | Market bifurcations in board sports: How consumers shape markets through boundary work. (2021). Makkar, Marian ; Ruiz, Carlos Diaz. In: Journal of Business Research. RePEc:eee:jbrese:v:122:y:2021:i:c:p:38-50. Full description at Econpapers || Download paper | |
| 2021 | Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions. (2021). Virtanen, Ari ; Bohm, Eva ; Terho, Harri ; Salonen, Anna ; Rajala, Risto. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:1:d:10.1007_s11747-020-00729-z. Full description at Econpapers || Download paper | |
| 2021 | Market innovation: A literature review and new research directions. (2021). Molner, Sven ; Hillebrand, Bas ; Driessen, Paul H ; Sprong, Niels. In: Journal of Business Research. RePEc:eee:jbrese:v:123:y:2021:i:c:p:450-462. Full description at Econpapers || Download paper | |
| 2021 | Market mash ups: The process of combinatorial market innovation. (2021). Kjellberg, Hans ; Geiger, Susi. In: Journal of Business Research. RePEc:eee:jbrese:v:124:y:2021:i:c:p:445-457. Full description at Econpapers || Download paper | |
| 2021 | Emerging technology as a platform for market shaping and innovation. (2021). Nystrom, Anna-Greta ; Kaartemo, Valtteri. In: Journal of Business Research. RePEc:eee:jbrese:v:124:y:2021:i:c:p:458-468. Full description at Econpapers || Download paper | |
| 2021 | Emergent market innovation: A longitudinal study of technology-driven capability development and institutional work. (2021). Raggio, Randle D ; Kowalkowski, Christian ; Rondell, Jimmie ; Ekman, Peter ; Thompson, Steven M. In: Journal of Business Research. RePEc:eee:jbrese:v:124:y:2021:i:c:p:469-482. Full description at Econpapers || Download paper | |
| 2021 | Emergence and phase transitions in service ecosystems. (2021). Nenonen, Suvi ; Sarno, Debora ; Frow, Pennie ; Payne, Adrian ; Polese, Francesco. In: Journal of Business Research. RePEc:eee:jbrese:v:127:y:2021:i:c:p:25-34. Full description at Econpapers || Download paper | |
| 2021 | Netflix: reinvention across multiple time periods, reflections and directions for future research. (2021). Kohli, Ajay K ; Mier, Joel. In: AMS Review. RePEc:spr:amsrev:v:11:y:2021:i:1:d:10.1007_s13162-021-00197-w. Full description at Econpapers || Download paper | |
| 2021 | Service system transformation through service design: Linking analytical dimensions and service design approaches. (2021). Karpen, Ingo Oswald ; Zhang, Jie ; Patricio, Lia ; Koskela-Huotari, Kaisa ; Bogicevic, Vanja ; Anderson, Laurel ; Sangiorgi, Daniela. In: Journal of Business Research. RePEc:eee:jbrese:v:136:y:2021:i:c:p:343-355. Full description at Econpapers || Download paper | |
| 2021 | Markets and institutional fields: foundational concepts and a research agenda. (2021). Geiger, Susi ; Mountford, Nicola. In: AMS Review. RePEc:spr:amsrev:v:11:y:2021:i:3:d:10.1007_s13162-021-00199-8. Full description at Econpapers || Download paper | |
| 2021 | On managerial relevance: reconciling the academic-practitioner divide through market theorizing. (2021). Akaka, Melissa Archpru ; Nariswari, Angeline ; Wieland, Heiko. In: AMS Review. RePEc:spr:amsrev:v:11:y:2021:i:3:d:10.1007_s13162-021-00204-0. Full description at Econpapers || Download paper | |
| 2021 | Market-shaping: navigating multiple theoretical perspectives. (2021). Storbacka, Kaj ; Nenonen, Suvi. In: AMS Review. RePEc:spr:amsrev:v:11:y:2021:i:3:d:10.1007_s13162-021-00209-9. Full description at Econpapers || Download paper | |
| 2021 | Toward an integrative theory of marketing. (2021). Sheth, Jagdish N ; Parvatiyar, Atul. In: AMS Review. RePEc:spr:amsrev:v:11:y:2021:i:3:d:10.1007_s13162-021-00211-1. Full description at Econpapers || Download paper | |
| 2021 | Market-shaping phasesâa qualitative meta-analysis and conceptual framework. (2021). Ottosson, Mikael ; Kindstrom, Daniel ; Flaig, Alexander. In: AMS Review. RePEc:spr:amsrev:v:11:y:2021:i:3:d:10.1007_s13162-021-00213-z. Full description at Econpapers || Download paper | |
| 2021 | Formalizing service-dominant logic as a general theory of markets: taking stock and moving forward. (2021). Vargo, Stephen L ; Koskela-Huotari, Kaisa ; Akaka, Melissa Archpru. In: AMS Review. RePEc:spr:amsrev:v:11:y:2021:i:3:d:10.1007_s13162-021-00214-y. Full description at Econpapers || Download paper | |
| 2021 | Market expertise at work: introducing Alvin E. Roth and Michel Callon. (2021). Kjellberg, Hans. In: AMS Review. RePEc:spr:amsrev:v:11:y:2021:i:3:d:10.1007_s13162-021-00217-9. Full description at Econpapers || Download paper | |
| 2021 | Theorizing markets. (2021). Murto, Riikka ; Kjellberg, Hans. In: AMS Review. RePEc:spr:amsrev:v:11:y:2021:i:3:d:10.1007_s13162-021-00218-8. Full description at Econpapers || Download paper | |
| 2021 | Operationalizing salesperson performance with secondary data: aligning practice, scholarship, and theory. (2021). Bradbury, Daniel R ; Pappas, Alec ; Chaker, Nawar N ; Bolander, Willy. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:3:d:10.1007_s11747-020-00752-0. Full description at Econpapers || Download paper | |
| 2021 | Drown or Blossom? The Impact of Perceived Chronic Time Pressure on Retail Salespeoples Performance and CustomerâSalesperson Relationships. (2021). Wieseke, Jan ; Alavi, Sascha ; Ryari, Hanaa. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:2:p:217-237. Full description at Econpapers || Download paper | |
| 2021 | The role of the service managerâs perceived career success in frontline employeesâ learning processes and service improvement. (2021). Kadi-Maglajli, Selma ; Lages, Cristiana R ; de Jong, AD. In: Journal of Business Research. RePEc:eee:jbrese:v:134:y:2021:i:c:p:601-617. Full description at Econpapers || Download paper | |
| 2021 | Examining the consequences of customer-oriented deviance in retail. (2021). Strebel, Judi ; Fazal, Syed Muhammad ; Mortimer, Gary. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:58:y:2021:i:c:s0969698920313230. Full description at Econpapers || Download paper | |
| 2021 | How online advertising competes with user-generated content in TripAdvisor. A neuroscientific approach. (2021). Kakaria, Shobhit ; Ruiz, Carla ; Simonetti, Aline ; Bigne, Enrique. In: Journal of Business Research. RePEc:eee:jbrese:v:123:y:2021:i:c:p:279-288. Full description at Econpapers || Download paper | |
| 2021 | A broad overview of interactive digital marketing: A bibliometric network analysis. (2021). Dwivedi, Yogesh K ; Krishen, Anjala S ; Kumar, Satheesh K ; Bindu, N. In: Journal of Business Research. RePEc:eee:jbrese:v:131:y:2021:i:c:p:183-195. Full description at Econpapers || Download paper | |
| 2021 | Social Media Use of Small Wineries in Alsace: Resources and Motivations Analysis. (2021). Vo-Thanh, Tan ; Plotkina, Daria ; Haller, Coralie. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:15:p:8149-:d:598497. Full description at Econpapers || Download paper | |
| 2021 | Professional reviews as service: A mix method approach to assess the value of recommender systems in the entertainment industry. (2021). Casali, Gian Luca ; Perano, Mirko ; Abbate, Tindara ; Liu, Yulin. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:169:y:2021:i:c:s0040162521002328. Full description at Econpapers || Download paper | |
| 2021 | Mapping the electronic word-of-mouth (eWOM) research: A systematic review and bibliometric analysis. (2021). Kumar, Satish ; Donthu, Naveen ; Mishra, Akanksha ; Pandey, Nitesh. In: Journal of Business Research. RePEc:eee:jbrese:v:135:y:2021:i:c:p:758-773. Full description at Econpapers || Download paper | |
| 2021 | Does educating customers create positive word of mouth?. (2021). Eisingerich, Andreas B ; Foscht, Thomas ; Sun, Xiaochi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921002046. Full description at Econpapers || Download paper | |
| 2021 | âWorse Than What I Read?â The External Effect of Review Ratings on the Online Review Generation Process: An Empirical Analysis of Multiple Product Categories Using Amazon.com Review Data. (2021). Polpanumas, Charin ; Joo, Jaewoo ; Park, Young-Joon ; Yoon, Yeujun. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:19:p:10912-:d:647678. Full description at Econpapers || Download paper | |
| 2021 | The influence of launching mobile channels on online customer reviews. (2021). Lee, Eun Kyung ; Kim, Jong Min ; Mariani, Marcello M. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:366-378. Full description at Econpapers || Download paper | |
| 2021 | Influencers vs the power of the crowd: A research about social influence on digital era. (2021). Tobon, Sandra ; Garcia-Madariaga, Jesus. In: Estudios Gerenciales. RePEc:col:000129:019693. Full description at Econpapers || Download paper | |
| 2021 | Effects of front-of-pack labels on the nutritional quality of supermarket food purchases: evidence from a large-scale randomized controlled trial. (2020). Dubois, Pierre ; Rigal, Natalie ; Lahlou, Saadi ; Combris, Pierre ; Bertail, Patrice ; Bonnet, Celine ; Allais, Olivier ; Albuquerque, Paulo ; Chandon, Pierre ; Ruffieux, Bernard. In: LSE Research Online Documents on Economics. RePEc:ehl:lserod:104335. Full description at Econpapers || Download paper | |
| 2021 | Effects of front-of-pack labels on the nutritional quality of supermarket food purchases: evidence from a large-scale randomized controlled trial. (2021). Dubois, Pierre ; Bonnet, Céline ; Allais, Olivier ; Albuquerque, Paulo ; Chandon, Pierre ; Ruffieux, Bernard ; Rigal, Natalie ; Lahlou, Saadi ; Combris, Pierre ; Bertail, Patrice. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:1:d:10.1007_s11747-020-00723-5. Full description at Econpapers || Download What consumers actually know: The role of objective nutrition knowledge in processing stop sign and traffic light front-of-pack nutrition labels. (2021). Netemeyer, Richard ; Andrews, Craig J ; Kees, Jeremy ; Burton, Scot. In: Journal of Business Research. RePEc:eee:jbrese:v:128:y:2021:i:c:p:140-155. Full description at Econpapers || Download paper | |
| 2021 | Promoted claims on food product packaging: Comparing direct and indirect effects of processing and nutrient content claims. (2021). Burton, Scot ; Rybak, Garrett ; Berry, Christopher ; Johnson, Alicia M. In: Journal of Business Research. RePEc:eee:jbrese:v:135:y:2021:i:c:p:464-479. Full description at Econpapers || Download paper | |
| 2021 | A combined Nutri-Score and âEco-Scoreâ approach for more nutritious and more environmentally friendly food choices? Evidence from a Belgian consumer experiment.. (2021). Matthys, Christophe ; de Bauw, Michiel ; Vranken, Liesbet ; Poppe, Veerle. In: OSF Preprints. RePEc:osf:osfxxx:evzyf. Full description at Econpapers || Download paper | |
| 2021 | Assessing Label Frames and Emotional Primes in the Context of Animal RearingâResponse of an Explorative fNIRS Study. (2021). Risius, Antje ; Mehlhose, Clara. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:9:p:5275-:d:550832. Full description at Econpapers || Download paper | |
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| 2021 | Biomorphic visual identity of a brand and its effects: a holistic perspective. (2021). Purani, Keyoor ; Kumar, Deepak S ; Vinitha, V U. In: Journal of Brand Management. RePEc:pal:jobman:v:28:y:2021:i:3:d:10.1057_s41262-020-00222-6. Full description at Econpapers || Download paper | |
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| 2021 | Panic buying in the COVID-19 pandemic: A multi-country examination. (2021). Xiaobei, Liang ; Mubarik, Shujaat ; Akhtar, Naeem ; Wang, Ying ; Arya, Vikas ; Pitafi, Abdul Hameed ; Islam, Tahir. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:59:y:2021:i:c:s0969698920313655. Full description at Econpapers || Download paper | |
| 2021 | The effect of COVID-19 on consumer shopping behaviour: Generational cohort perspective. (2021). Mia, Michal ; Egerov, Dana ; Komrkov, Lenka. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921001089. Full description at Econpapers || Download paper | |
| 2021 | Do promotion and prevention focus influence impulse buying: The role of mood regulation, shopping values, and impulse buying tendency. (2021). Kumar, Mukesh ; Vijay, Sai T ; Prashar, Sanjeev ; Parsad, Chandan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s096969892100120x. Full description at Econpapers || Download paper | |
| 2021 | Longitudinal analysis versus cross-sectional analysis in assessing the factors influencing shoppersââ¬â¢ impulse purchase behavior ââ¬â Do the store ambience and salesperson interactions really matter?. (2021). Samala, Nagaraj ; Bellamkonda, Raja Shekhar ; Bhukya, Ramulu ; Katakam, Bharath Shashanka. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921001521. Full description at Econpapers || Download paper | |
| 2021 | Values, Attitudes and Lifestyles Based Typologies as Predictors for Consumer Impulsiveness. (2021). Roman, Teodora ; Topciu, Ioana-Tatiana ; Manolica, Adriana. In: Ovidius University Annals, Economic Sciences Series. RePEc:ovi:oviste:v:xxi:y:2021:i:1:p:582-591. Full description at Econpapers || Download paper | |
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| 2021 | Cause-related marketing: scepticism and warm glow as impacts of donation size on purchase intention. (2021). Jridi, Kaouther ; Chaabouni, Amel ; Bakini, Fatma. In: International Review on Public and Nonprofit Marketing. RePEc:spr:irpnmk:v:18:y:2021:i:1:d:10.1007_s12208-020-00262-3. Full description at Econpapers || Download paper | |
| 2021 | Designation as the Most Admired Firms to the Sustainable Management of Taxes: Evidence from South Korea. (2021). Kim, Suyon ; Lee, Jaehong. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:14:p:7994-:d:596191. Full description at Econpapers || Download paper | |
| 2021 | The corporate reputation and consumer-company identification link as a sensemaking process: A cross-level interaction analysis. (2021). Giebelhausen, Michael ; Donavan, Todd D ; Wolter, Jeremy S. In: Journal of Business Research. RePEc:eee:jbrese:v:132:y:2021:i:c:p:289-300. Full description at Econpapers || Download paper | |
| 2021 | Processing Contradictory CSR Information: The Influence of Primacy and Recency Effects on the Consumer-Firm Relationship. (2021). Coleman, Joshua T ; Woodroof, Parker J ; Peasley, Michael C. In: Journal of Business Ethics. RePEc:kap:jbuset:v:172:y:2021:i:2:d:10.1007_s10551-020-04514-4. Full description at Econpapers || Download paper | |
| 2021 | Professional Clubs as Platforms in Multi-Sided Markets in Times of COVID-19: The Role of Spectators and Atmosphere in Live Football. (2021). Breuer, Christoph ; Boronczyk, Felix ; Herold, Elisa. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:4:p:2312-:d:502851. Full description at Econpapers || Download paper | |
| 2021 | Exploring embeddedness, centrality, and social influence on backer behavior: the role of backer networks in crowdfunding. (2021). Jia, Jianmin ; Li, Yiwei ; Chung, Yuho. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:5:d:10.1007_s11747-021-00779-x. Full description at Econpapers || Download paper | |
| 2021 | Managing relationships on social media in business-to-business organisations. (2021). Cartwright, Severina ; Archer-Brown, Chris ; Davies, Iain. In: Journal of Business Research. RePEc:eee:jbrese:v:125:y:2021:i:c:p:120-134. Full description at Econpapers || Download paper | |
| 2021 | The biasing effect of common method variance: some clarifications. (2021). Pieters, Rik ; Weijters, Bert ; Baumgartner, Hans. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:2:d:10.1007_s11747-020-00766-8. Full description at Econpapers || Download paper | |
| 2021 | Continuous techno-training and business-to-business salesperson success: How boosting techno-efficacy enhances sales effort and performance. (2021). Badrinarayanan, Vishag ; Rayburn, Steven W ; Gupta, Aditya ; Anderson, Sidney T. In: Journal of Business Research. RePEc:eee:jbrese:v:133:y:2021:i:c:p:66-78. Full description at Econpapers || Download paper | |
| 2021 | Reviewers as developmental coaches. (2021). Hulland, John ; Houston, Mark B. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:1:d:10.1007_s11747-020-00747-x. Full description at Econpapers || Download paper | |
| 2021 | Assessing and enhancing the impact potential of marketing articles. (2021). Vargo, Stephen L ; Jaakkola, Elina. In: AMS Review. RePEc:spr:amsrev:v:11:y:2021:i:3:d:10.1007_s13162-021-00219-7. Full description at Econpapers || Download paper | |
| 2021 | Chief marketing officersâ discretion and firmsâ internationalization: An empirical investigation. (2021). Akella, Laxminarayana Yashaswy ; Sharma, Amalesh ; Borah, Sourav Bikash ; Kumar, V. In: Journal of International Business Studies. RePEc:pal:jintbs:v:52:y:2021:i:3:d:10.1057_s41267-020-00378-y. Full description at Econpapers || Download paper | |
| 2021 | Exploring customer engagement in the product vs. service context. (2021). Farabi, Reza ; Clark, Moira K ; Hollebeek, Linda D ; Behnam, Mohsen. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:60:y:2021:i:c:s0969698921000229. Full description at Econpapers || Download paper | |
| 2021 | Positive gender congruency effects on shopper responses: Field evidence from a gender egalitarian culture. (2021). Borau, Sylvie ; Samuelsson, Peter ; Bhatnagar, Roopali ; Otterbring, Tobias. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921003040. Full description at Econpapers || Download paper | |
| 2021 | Leveraging Underdog Positioning and Consumer Trait Agreeableness for Sustained Marketing Strategy. (2021). Johnson, Lester W ; Sembada, Agung Yoga ; Han, Bangwool. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:23:p:12940-:d:685619. Full description at Econpapers || Download paper | |
| 2021 | Consumer reactions to product recalls: the effects of intentionality, reputation, and public apology on purchase intentions. (2021). Bayraktaroglu, Ayse Gul ; Yakut, Enis. In: Journal of Business Economics. RePEc:spr:jbecon:v:91:y:2021:i:4:d:10.1007_s11573-020-01011-y. Full description at Econpapers || Download paper | |
| 2021 | The power of social influence and customerâfirm interactions in predicting non-transactional behaviors, immediate customer profitability, and long-term customer value. (2021). Cambra-Fierro, Jesus ; Melero-Polo, Iguacel ; Gao, Lily. In: Journal of Business Research. RePEc:eee:jbrese:v:125:y:2021:i:c:p:103-119. Full description at Econpapers || Download paper | |
| 2021 | Omnichannel Customer Experience and Management: An Integrative Review and Research Agenda. (2021). Herskovic, Valeria ; Gonzalez-Lopez, Fernanda ; Gerea, Carmen. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:5:p:2824-:d:511292. Full description at Econpapers || Download paper | |
| 2021 | Building consumer loyalty through e-shopping experiences: The mediating role of emotions. (2021). Vzquez-Casielles, Rodolfo ; Cachero-Martnez, Silvia. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:60:y:2021:i:c:s0969698921000473. Full description at Econpapers || Download paper | |
| 2021 | How customer experience incongruence affects omnichannel customer retention: The moderating role of channel characteristics. (2021). Jia, Xingping ; Fan, Hua ; Li, Wenqian ; Gao, Wei. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:60:y:2021:i:c:s0969698921000539. Full description at Econpapers || Download paper | |
| 2021 | Usersâ Evaluation of a New Web Browser Payment Interface for Facilitating the Use of Multiple Payment Systems. (2021). Skarmeta-Gomez, Antonio F ; Ruiz-Martinez, Antonio ; Tounekti, Oussama. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:9:p:4711-:d:541648. Full description at Econpapers || Download paper | |
| 2021 | The new frontier of consumer experiences: escape through pain. (2021). Cova, Bernard. In: AMS Review. RePEc:spr:amsrev:v:11:y:2021:i:1:d:10.1007_s13162-020-00175-8. Full description at Econpapers || Download paper | |
| 2021 | A conceptual framework of the antecedents of customer journey satisfaction in omnichannel retailing. (2021). Alamanos, Eleftherios ; Papagiannidis, Savvas ; Tueanrat, Yanika. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921001168. Full description at Econpapers || Download paper | |
| 2021 | Determinants of holistic passenger experience in public transportation: Scale development and validation. (2021). Srinivas, Daruri Venkata ; Ittamalla, Rajesh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921001302. Full description at Econpapers || Download paper | |
| 2021 | How do firms handle variability in customer experience? A dynamic approach to better understanding customer retention. (2021). Trifu, Andreea ; Melero-Polo, Igucel ; Gao, Lily ; Cambra-Fierro, Jess. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921001442. Full description at Econpapers || Download paper | |
| 2021 | The thirty-year evolution of customer-to-customer interaction research: a systematic literature review and research implications. (2021). Rosmaninho, Joo Carlos ; Nguyen, Nguyen Bac. In: Service Business. RePEc:spr:svcbiz:v:15:y:2021:i:3:d:10.1007_s11628-021-00446-9. Full description at Econpapers || Download paper | |
| 2021 | Fantasy sports and beyond: Complementary digital experiences (CDXs) as innovations for enhancing fan experience. (2021). Milne, George R ; Smith, Andrew N ; Yuksel, Mujde. In: Journal of Business Research. RePEc:eee:jbrese:v:134:y:2021:i:c:p:143-155. Full description at Econpapers || Download paper | |
| 2021 | How does shopping duration evolve and influence buying behavior? The role of marketing and shopping environment. (2021). Zhou, Jiaying ; Peng, Luluo ; Ye, Qiongwei ; Dahana, Wirawan Dony ; Li, XI. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921001739. Full description at Econpapers || Download paper | |
| 2021 | Modelling the Service Experience Encounters Using User-Generated Content: A Text Mining Approach. (2021). Ilavarasan, Vigneswara P ; Kumar, Sunil ; Kar, Arpan Kumar. In: Global Journal of Flexible Systems Management. RePEc:spr:gjofsm:v:22:y:2021:i:4:d:10.1007_s40171-021-00279-5. Full description at Econpapers || Download paper | |
| 2021 | What Affects Usage Satisfaction in Mobile Payments? Modelling User Generated Content to Develop the âDigital Service Usage Satisfaction Modelâ. (2021). Kar, Arpan Kumar. In: Information Systems Frontiers. RePEc:spr:infosf:v:23:y:2021:i:5:d:10.1007_s10796-020-10045-0. Full description at Econpapers || Download paper | |
| 2021 | Digital Health Experience: A Regulatory Focus Perspective. (2021). LEE, KYUNG WON ; Alkire, Linda ; Myrden, Susan ; O'Connor, Genevieve E ; Williams, Jerome D ; Kandampully, Jay ; Kocher, Soren. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:56:y:2021:i:c:p:121-136. Full description at Econpapers || Download paper | |
| 2021 | A de-biased direct question approach to measuring consumers willingness to pay. (2021). Zhang, John Z ; Krohmer, Harley ; Miller, Klaus M ; Hofstetter, Reto. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:38:y:2021:i:1:p:70-84. Full description at Econpapers || Download paper | |
| 2021 | Consumer willingness to pay for bio-based products: Do certifications matter?. (2021). Morone, Andrea ; Caferra, Rocco ; Imbert, Enrica ; Falcone, Pasquale Marcello ; D'Adamo, Idiano. In: International Journal of Production Economics. RePEc:eee:proeco:v:240:y:2021:i:c:s0925527321002243. Full description at Econpapers || Download paper | |
| 2021 | Slow Fashion Trends: Are Consumers Willing to Change Their Shopping Behavior to Become More Sustainable?. (2021). Puente, Javier ; Iglesias, Victor ; Castro-Lopez, Adrian. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:24:p:13858-:d:702937. Full description at Econpapers || Download paper | |
| 2021 | Does sustainability sell? The impact of sustainability claims on the success of national brandsâ new product introductions. (2021). Verhoef, Peter C ; Risselada, Hans ; van Doorn, Jenny. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:182-193. Full description at Econpapers || Download paper | |
| 2021 | Hypothetical bias in stated choice experiments: Part II. Conceptualisation of external validity, sources and explanations of bias and effectiveness of mitigation methods. (2021). Oppewal, Harmen ; Bliemer, Michiel ; Haghani, Milad ; Lancsar, Emily ; Rose, John M. In: Journal of choice modelling. RePEc:eee:eejocm:v:41:y:2021:i:c:s1755534521000555. Full description at Econpapers || Download paper | |
| 2021 | Research on Residentsâ Willingness to Pay for Promoting the Green Development of Resource-Based Cities: A Case Study in Chifeng. (2021). Wang, Chenxing ; Zhang, Xueqi ; Zhao, Meng ; Wu, Gang. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:5:p:2833-:d:511384. Full description at Econpapers || Download paper | |
| 2021 | Who Wants Chicken? Uncovering Consumer Preferences for Produce of Alternative Chicken Product Methods. (2021). Risius, Antje ; Spiller, Achim ; Escobedo, Cynthia I. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:5:p:2440-:d:504869. Full description at Econpapers || Download paper | |
| 2021 | An updated paradigm for evaluating measurement invariance incorporating common method variance and its assessment. (2021). Maydeu-Olivares, Alberto ; Jan-Benedict, . In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:1:d:10.1007_s11747-020-00745-z. Full description at Econpapers || Download paper | |
| 2021 | Value distribution and markets for social justice in global value chains: Interdependence relationships and government policy. (2021). Nachum, Lilac . In: Journal of International Business Policy. RePEc:pal:joibpo:v:4:y:2021:i:4:d:10.1057_s42214-021-00105-w. Full description at Econpapers || Download paper | |
| 2021 | Performance analysis of Reverse and Frugal Innovations in Nigeria A Case Study of IVM automobile company. (2021). Haiping, LV ; Ying, Dong ; Chipanje, Bridget. In: Technium Social Sciences Journal. RePEc:tec:journl:v:23:y:2021:i:1:p:591-625. Full description at Econpapers || Download paper | |
| 2021 | Future of e-Government: An integrated conceptual framework. (2021). Bhatti, Zeeshan Ahmed ; Mishra, Mahima ; Dhir, Amandeep ; Malodia, Suresh. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:173:y:2021:i:c:s0040162521005357. Full description at Econpapers || Download paper | |
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| 2021 | A Debt Market Model for the BRICS. (2021). Zharikov, Mikhail. In: Economies. RePEc:gam:jecomi:v:9:y:2021:i:1:p:4-:d:478622. Full description at Econpapers || Download paper | |
| 2021 | How risky are the socially responsible investment (SRI) stocks? Evidence from the Central and Eastern European (CEE) companies. (2021). Schabek, Tomasz ; Gajdka, Jerzy ; Brzeszczyski, Janusz. In: Finance Research Letters. RePEc:eee:finlet:v:42:y:2021:i:c:s1544612321000209. Full description at Econpapers || Download paper | |
| 2021 | Demarketing strategies to rationalize electricity consumption in the Gaza Strip-Palestine. (2021). Ertz, Myriam ; Salem, Mohammed Z ; Sarigllu, Emine. In: Renewable and Sustainable Energy Reviews. RePEc:eee:rensus:v:143:y:2021:i:c:s1364032121002483. Full description at Econpapers || Download paper | |
| 2021 | Learning from Failure and Success: The Challenges for Circular Economy Implementation in SMEs in an Emerging Economy. (2021). Scheel, Carlos ; Aguiaga, Eduardo ; Cantu, Andrea. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:3:p:1529-:d:491243. Full description at Econpapers || Download paper | |
| 2021 | Analytical study of low-income consumersâ purchase behaviour for developing marketing strategy. (2021). Shrivastava, Avinash K ; Mitra, Partha Sarathi ; Debnath, Rajarshi ; Roy, Gobinda. In: International Journal of System Assurance Engineering and Management. RePEc:spr:ijsaem:v:12:y:2021:i:5:d:10.1007_s13198-021-01143-6. Full description at Econpapers || Download paper | |
| 2021 | Mitigating negative spillover effects in a product-harm crisis: strategies for market leaders versus market challengers. (2021). Zhang, Jun ; Lim, Joon Soo. In: Journal of Brand Management. RePEc:pal:jobman:v:28:y:2021:i:1:d:10.1057_s41262-020-00214-6. Full description at Econpapers || Download paper | |
| 2021 | A cross-category analysis of dispositional drivers of technology adoption. (2021). Ratchford, Brian T. In: Journal of Business Research. RePEc:eee:jbrese:v:127:y:2021:i:c:p:300-311. Full description at Econpapers || Download paper | |
| 2021 | Classifying potential users of live chat services and chatbots. (2021). Ricard, Line ; Rajaobelina, Lova. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:2:d:10.1057_s41264-021-00086-0. Full description at Econpapers || Download paper | |
| 2021 | Sustained Use of Virtual Meeting Platforms for Classes in the Post-Coronavirus Era: The Mediating Effects of Technology Readiness and Social Presence. (2021). Moon, Rosemary Hyejin ; Yi, Yumi. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:15:p:8203-:d:599302. Full description at Econpapers || Download paper | |
| 2021 | Electronic banking adoption in Ethiopia: an empirical investigation. (2021). Tiwari, Pankaj. In: SN Business & Economics. RePEc:spr:snbeco:v:1:y:2021:i:9:d:10.1007_s43546-021-00114-0. Full description at Econpapers || Download paper | |
| 2021 | Peer-to-Peer Confirmation, Positive Automatic Thoughts, and Flourishing of Computer Programming E-Learners. (2021). Liogerien, Jolita ; Sedereviit-Paiauskien, Ivil ; Dirzyte, Aiste ; Maiulaitis, Kstutis ; Ebrauskas, Giedrius ; Kaminskis, Lukas ; Perminas, Aidas ; Vijaikis, Aivaras. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:21:p:11832-:d:665181. Full description at Econpapers || Download paper | |
| 2021 | . Full description at Econpapers || Download paper | |
| 2021 | Towards an Understanding of the Behavioral Intentions and Actual Use of Smart Products among German Farmers. (2021). Heise, Heinke ; Schukat, Sirkka. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:12:p:6666-:d:573334. Full description at Econpapers || Download paper | |
| 2021 | Positive and Negative Impacts of COVID-19 in Digital Transformation. (2021). Padmanabhan, Parasuraman ; Singh, Satya P ; Subramaniam, Radhakrishnan ; Sreedharan, Raja ; Palakkeel, Prashobhan ; Gulyas, Balazs. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:16:p:9470-:d:620127. Full description at Econpapers || Download paper | |
| 2021 | Developed market partnerâs relative control and the termination likelihood of an international joint venture in an emerging market. (2021). Padigar, Manjunath ; Pedada, Kiran ; Dass, Mayukh ; Sinha, Ashish. In: Journal of Business Research. RePEc:eee:jbrese:v:135:y:2021:i:c:p:295-303. Full description at Econpapers || Download paper | |
| 2021 | Innovation strategy on the example of companies using bamboo. (2021). Borowski, Piotr F. In: Journal of Innovation and Entrepreneurship. RePEc:spr:joiaen:v:10:y:2021:i:1:d:10.1186_s13731-020-00144-2. Full description at Econpapers || Download paper | |
| 2021 | Managing resource-constrained innovation in emerging markets: Perspectives from a business model. (2021). Ray, Pradeep Kanta ; Sharmelly, Rifat. In: Technology in Society. RePEc:eee:teinso:v:65:y:2021:i:c:s0160791x21000130. Full description at Econpapers || Download paper | |
| 2021 | Assessment of the Impact of Coaching on a Companyâs Performance: A Review of Methods. (2021). Lace, Natalja ; Roa, Angelina. In: JOItmC. RePEc:gam:joitmc:v:7:y:2021:i:4:p:233-:d:692627. Full description at Econpapers || Download paper | |
| 2021 | Temporary employment: Curse or blessing for a firms absorptive capacity?. (2021). , Patrick ; Patrick, ; Knoben, Joris ; Ritter-Hayashi, Daniela. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:173:y:2021:i:c:s0040162521005230. Full description at Econpapers || Download paper | |
| 2021 | Distinguishing between the impact of social media public and private compliments on customersââ¬â¢ future service recovery expectations. (2021). Gligor, David ; Bozkurt, Saddak. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:60:y:2021:i:c:s096969892100014x. Full description at Econpapers || Download paper | |
| 2021 | Tactical termination of contractual services â An analysis of the phenomenon and its determinants. (2021). Woisetschlager, David M ; Seegebarth, Barbara ; Hagebolling, Mona. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:170-181. Full description at Econpapers || Download paper | |
| 2021 | Re-designing adaptive selling strategies: the role of different types of shopping companions. (2021). Pagel, Sven ; Redler, Jorn ; Scholz, Tobias. In: Review of Managerial Science. RePEc:spr:rvmgts:v:15:y:2021:i:5:d:10.1007_s11846-020-00385-1. Full description at Econpapers || Download paper | |
| 2021 | How close do we feel to virtual product to make a purchase decision? Impact of perceived proximity to virtual product and temporal purchase intention. (2021). Poushneh, Atieh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921002836. Full description at Econpapers || Download paper | |
| 2021 | An Investigation of Consumer Subjective Knowledge in Frontline Interactions. (2021). Pratt, Alexander B ; Christenson, Brett ; Bolander, Willy ; Hochstein, Bryan ; Reynolds, Kristy . In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:3:p:336-346. Full description at Econpapers || Download paper | |
| 2021 | Development of theory of mind on online social networks: Evidence from Facebook, Twitter, Instagram, and Snapchat. (2021). Yang, Zhiyong ; Chen, Rui ; Gentina, Elodie. In: Journal of Business Research. RePEc:eee:jbrese:v:124:y:2021:i:c:p:652-666. Full description at Econpapers || Download paper | |
| 2021 | . Full description at Econpapers || Download paper | |
| 2021 | A systematic literature review of negative psychological states and behaviors in sales. (2021). Chefor, Ellis ; Lyngdoh, Teidorlang ; Amyx, Douglas ; Britton, Benjamin P ; Hochstein, Bryan. In: Journal of Business Research. RePEc:eee:jbrese:v:122:y:2021:i:c:p:518-533. Full description at Econpapers || Download paper | |
| 2021 | Upper echelons research in marketing. (2021). Morgan, Neil A ; Krause, Ryan ; Lee, Ben ; Whitler, Kimberly A. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:1:d:10.1007_s11747-020-00724-4. Full description at Econpapers || Download paper | |
| 2021 | The study of important marketing issues in an evolving field. (2021). Wierenga, Berend. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:38:y:2021:i:1:p:18-28. Full description at Econpapers || Download paper | |
| 2021 | Social media resources and capabilities as strategic determinants of social media performance. (2021). Flemming, Jan ; Hennig-Thurau, Thorsten ; Marchand, Andre. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:38:y:2021:i:3:p:549-571. Full description at Econpapers || Download paper | |
| 2021 | Social media marketing strategy: definition, conceptualization, taxonomy, validation, and future agenda. (2021). Leonidou, Leonidas C ; Larimo, Jorma ; Li, Fangfang. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:1:d:10.1007_s11747-020-00733-3. Full description at Econpapers || Download paper | |
| 2021 | Technology-enabled personalization in retail stores: Understanding drivers and barriers. (2021). Henkel, Sven ; Merfeld, Katrin ; Klein, Jan F ; Riegger, Anne-Sophie. In: Journal of Business Research. RePEc:eee:jbrese:v:123:y:2021:i:c:p:140-155. Full description at Econpapers || Download paper | |
| 2021 | Social learning effects of complaint handling on social media: Self-construal as a moderator. (2021). Fu, Yi-Fan ; Shang, Rong-An ; Ku, Hsuan-Hsuan . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:59:y:2021:i:c:s0969698920313515. Full description at Econpapers || Download paper | |
| 2021 | The Impact of Supply Chain Integration and Trust on Supply Chain Performance: Evidence from Indonesia Retail Sector. (2021). Japutra, Arnold ; Sutanto, J E. In: International Journal of Economics & Business Administration (IJEBA). RePEc:ers:ijebaa:v:ix:y:2021:i:1:p:211-224. Full description at Econpapers || Download paper | |
| 2021 | Customersââ¬â¢ service-related engagement, experience, and behavioral intent: Moderating role of age. (2021). Hollebeek, Linda D ; Rather, Raouf Ahmad. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:60:y:2021:i:c:s0969698921000199. Full description at Econpapers || Download paper | |
| 2021 | Cocreated brand value: theoretical model and propositions. (2021). Hammedi, Wafa ; Clark, Moira K ; Hollebeek, Linda D ; Arvola, Rene. In: Journal of Brand Management. RePEc:pal:jobman:v:28:y:2021:i:4:d:10.1057_s41262-021-00235-9. Full description at Econpapers || Download paper | |
| 2021 | Consumersâ technology-facilitated brand engagement and wellbeing: Positivist TAM/PERMA- vs. Consumer Culture Theory perspectives. (2021). Belk, Russell ; Hollebeek, Linda D. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:38:y:2021:i:2:p:387-401. Full description at Econpapers || Download paper | |
| 2021 | Engagement behavior and financial well-being: The effect of message framing in online pension communication. (2021). Hoet, Chantal ; Post, Thomas ; Bruggen, Elisabeth ; Eberhardt, Wiebke. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:38:y:2021:i:2:p:448-471. Full description at Econpapers || Download paper | |
| 2021 | Competition versus cooperation: How technology-facilitated social interdependence initiates the self-improvement chain. (2021). Weiger, Welf H ; Hammerschmidt, Maik ; Jahn, Steffen ; Wolf, Tobias. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:38:y:2021:i:2:p:472-491. Full description at Econpapers || Download paper | |
| 2021 | Quality of channel integration and customer loyalty in omnichannel retailing: The mediating role of customer engagement and relationship program receptiveness. (2021). Huang, Lin ; Gao, Mengjia. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s096969892100254x. Full description at Econpapers || Download paper | |
| 2021 | Your receipt is in the bag: Service and temporal effects as factors of customer engagement formation during acquisition. (2021). Porter, Michael C ; Harman, David M. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921001697. Full description at Econpapers || Download paper | |
| 2021 | Conceptualising and measuring social media engagement: A systematic literature review. (2021). Rossi, Simona ; Trunfio, Mariapina. In: Italian Journal of Marketing. RePEc:spr:ijmark:v:2021:y:2021:i:3:d:10.1007_s43039-021-00035-8. Full description at Econpapers || Download paper | |
| 2021 | Service products and productization. (2021). Gelbrich, Katja ; Jaakkola, Elina ; Fritze, Martin P ; Wirtz, Jochen ; Hartley, Nicole. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:411-421. Full description at Econpapers || Download paper | |
| 2021 | Linking CSR and Customer Engagement: The Role of Customer-Brand Identification and Customer Satisfaction. (2021). Penney, Emmanuel Kofi ; Sun, Shaorong ; Agyei, James ; Ofori-Boafo, Richmond ; Abrokwah, Eugene. In: SAGE Open. RePEc:sae:sagope:v:11:y:2021:i:3:p:21582440211040113. Full description at Econpapers || Download paper | |
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| 2021 | The smarter, the better?! Customer well-being, engagement, and perceptions in smart service systems. (2021). Lariviere, Bart ; Verleye, Katrien ; Henkens, Bieke. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:38:y:2021:i:2:p:425-447. Full description at Econpapers || Download paper | |
| 2021 | On salesperson judgment and decision making. (2021). Borgh, Michel ; Lam, Son K. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:5:d:10.1007_s11747-021-00775-1. Full description at Econpapers || Download paper | |
| 2021 | Evolving two-generation services to disrupt the intergenerational effects of poverty and promote family well-being. (2021). Upadhyaya, Shikha ; Sims, Marjorie R ; Houston, Rika H ; Blocker, Christopher P. In: Journal of Business Research. RePEc:eee:jbrese:v:125:y:2021:i:c:p:324-335. Full description at Econpapers || Download paper | |
| 2021 | To conform or deviate? The effect of resource scarcity on consumer preference for minority-endorsed options. (2021). Zhang, Honghong ; Gong, Xiushuang ; Fan, Yafeng. In: Journal of Business Research. RePEc:eee:jbrese:v:122:y:2021:i:c:p:437-446. Full description at Econpapers || Download paper | |
| 2021 | Content valuation strategies for digital subscription platforms. (2021). Kandziora, Michael ; Seifert, Rouven ; Kubler, Raoul. In: Journal of Cultural Economics. RePEc:kap:jculte:v:45:y:2021:i:2:d:10.1007_s10824-020-09391-3. Full description at Econpapers || Download paper | |
| 2021 | How limited consumption experiences affect word of mouth. (2021). Thomas, Veronica L ; Saenger, Christina. In: Marketing Letters. RePEc:kap:mktlet:v:32:y:2021:i:2:d:10.1007_s11002-021-09561-z. Full description at Econpapers || Download paper | |
| 2021 | Tweets to escape: Intercultural differences in consumer expectations and risk behavior during the COVID-19 lockdown in three European countries. (2021). Pizzi, Gabriele ; Devereux, Luke ; Priporas, Constantinos-Vasilios ; Pantano, Eleonora. In: Journal of Business Research. RePEc:eee:jbrese:v:130:y:2021:i:c:p:59-69. Full description at Econpapers || Download paper | |
| 2021 | Which are the determinants of green purchase behaviour? A study of Italian consumers. (2021). Pompei, Alessandro ; Nonino, Fabio ; Dangelico, Rosa Maria. In: Business Strategy and the Environment. RePEc:bla:bstrat:v:30:y:2021:i:5:p:2600-2620. Full description at Econpapers || Download paper | |
| 2021 | Scarcity signaling in sales promotion: An evolutionary perspective of food choice and weight status. (2021). Peschel, Anne O. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921000783. Full description at Econpapers || Download paper | |
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| 2021 | At the boundary: Post-COVID agenda for business and management research in Europe and beyond. (2021). Anker, Thomas Boysen. In: European Management Journal. RePEc:eee:eurman:v:39:y:2021:i:2:p:171-178. Full description at Econpapers || Download paper | |
| 2021 | When limited edition packages backfire: The role of emotional value, typicality and need for uniqueness. (2021). Lunardo, Renaud ; Dornyei, Krisztina Rita. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:233-243. Full description at Econpapers || Download paper | |
| 2021 | Reimagining the Global South: Consumer welfare and public policy insights from the United States Gulf Coast. (2021). Dadzie, Charlene A. In: Journal of Consumer Affairs. RePEc:bla:jconsa:v:55:y:2021:i:3:p:1178-1199. Full description at Econpapers || Download paper | |
| 2021 | Effects of employeesââ¬â¢ opportunities to influence in-store music on sales: Evidence from a field experiment. (2021). Daunfeldt, Sven-Olov ; Berg, Christina ; Rudholm, Niklas ; Moradi, Jasmine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:59:y:2021:i:c:s0969698920314247. Full description at Econpapers || Download paper | |
| 2021 | The Möbius strip of market spatiality: mobilizing transdisciplinary dialogues between CCT and the marketing mainstream. (2021). Chatzidakis, Andreas ; Coffin, Jack. In: AMS Review. RePEc:spr:amsrev:v:11:y:2021:i:1:d:10.1007_s13162-020-00191-8. Full description at Econpapers || Download paper | |
| 2021 | How Do Social Norms Influence Parentsâ Food Choices for Their Children? The Role of Social Comparison and Implicit Self-Theories. (2021). Reczek, Rebecca Walker ; Hettich, Alexander S ; Matta, Shashi ; Hogreve, Jens. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:2:p:173-190. Full description at Econpapers || Download paper | |
| 2021 | The Impact of Service Employees and Servicescape on Customersââ¬â¢ Perception of Quality Improvement Efforts.. (2021). Leblanc, Gaston ; Nguyen, Nha. In: Athens Journal of Business & Economics. RePEc:ate:journl:ajbev7i2-1. Full description at Econpapers || Download paper | |
| 2021 | The clothes that make you eat healthy: The impact of clothes style on food choice. (2021). Chao, Mike Chen-Ho ; Lei, Jing ; Wang, Xiaoyu. In: Journal of Business Research. RePEc:eee:jbrese:v:132:y:2021:i:c:p:787-799. Full description at Econpapers || Download paper | |
| 2021 | Not all dieters are the same: Development of the Diet Balancing Scale. (2021). Mandel, Naomi ; Xie, YI ; Gardner, Meryl P. In: Journal of Business Research. RePEc:eee:jbrese:v:133:y:2021:i:c:p:143-157. Full description at Econpapers || Download paper | |
| 2021 | Background music tempo effects on food evaluations and purchase intentions. (2021). Borges, Adilson ; Pantoja, Felipe. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921002964. Full description at Econpapers || Download paper | |
| 2021 | All or Nothing in Sensory Marketing: Must All or Only Some Sensory Attributes Be Congruent With a Productâs Primary Function?. (2021). Binder, Christian ; Peornik, Nina ; Furst, Andreas. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:3:p:439-458. Full description at Econpapers || Download paper | |
| 2021 | Does Music Affect Visitorsâ Choices for the Management and Conservation of Ecosystem Services?. (2021). de Salvo, Maria ; Notaro, Sandra. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:18:p:10418-:d:638535. Full description at Econpapers || Download paper | |
| 2021 | Channel stickiness in the shopping journey for electronics: Evidence from China and South Korea. (2021). Hong, Jeonghan ; Kim, Yongseob ; Choi, Jeonghye ; Song, Hyeasinn. In: Journal of Business Research. RePEc:eee:jbrese:v:130:y:2021:i:c:p:506-516. Full description at Econpapers || Download paper | |
| 2021 | Enhancing subscription-based ecommerce services through gambled price discounts. (2021). Chen, Bo-Hsiang ; Tan, Wee-Kheng. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921000916. Full description at Econpapers || Download paper | |
| 2021 | The economic worth of loyalty programs: An event study analysis. (2021). Bhattacharya, Abhi ; Faramarzi, Ashkan. In: Journal of Business Research. RePEc:eee:jbrese:v:123:y:2021:i:c:p:313-323. Full description at Econpapers || Download paper | |
| 2021 | Synergistic and cannibalization effects in a partnership loyalty program. (2021). Fok, Dennis ; Verhoef, Peter C ; Dorotic, Matilda. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:5:d:10.1007_s11747-020-00759-7. Full description at Econpapers || Download paper | |
| 2021 | How push messaging impacts consumer spending and reward redemption in store-loyalty programs. (2021). Gijsbrechts, Els ; Bronnenberg, Bart J. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:38:y:2021:i:4:p:877-899. Full description at Econpapers || Download paper | |
| 2021 | Developing firms growth approaches as a multidimensional decision to enhance key stakeholders wellbeing. (2021). Ramachandran, Divya ; Kumar, V. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:38:y:2021:i:2:p:402-424. Full description at Econpapers || Download paper | |
| 2021 | Social media brand posts and customer engagement. (2021). Wang, Zhan. In: Journal of Brand Management. RePEc:pal:jobman:v:28:y:2021:i:6:d:10.1057_s41262-021-00247-5. Full description at Econpapers || Download paper | |
| 2021 | Effects of Home Voice Assistants Autonomy on Instrusiveness and Usefulness: Direct, Indirect, and Moderating Effects of Interactivity. (2021). Perez-Lopez, Raul ; Lucia-Palacios, Laura. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:56:y:2021:i:c:p:41-54. Full description at Econpapers || Download paper | |
| 2021 | Behavior of Online Prosumers in Organic Product Market as Determinant of Sustainable Consumption. (2021). Kocot, Maria ; Maciaszczyk, Magdalena. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:3:p:1157-:d:485299. Full description at Econpapers || Download paper | |
| 2021 | Promoting User Participation of Shared Mobility in the Sharing Economy: Evidence from Chinese Bike Sharing Services. (2021). Yang, Sung-Byung ; Li, Lin ; Lou, Liguo ; Koh, Joon. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:3:p:1533-:d:491273. Full description at Econpapers || Download paper | |
| 2021 | The Driving Path of Customer Sustainable Consumption Behaviors in the Context of the Sharing EconomyâBased on the Interaction Effect of Customer Signal, Service Provider Signal, and Platform Signal. (2021). Yu, Xiaoqing ; Wang, Juying . In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:7:p:3826-:d:527252. Full description at Econpapers || Download paper | |
| 2021 | Sharing economy versus collaborative consumption: What drives consumers in the new forms of exchange?. (2021). Ramos, Carla ; Minami, Adriana Luri ; Bortoluzzo, Adriana Bruscato. In: Journal of Business Research. RePEc:eee:jbrese:v:128:y:2021:i:c:p:124-137. Full description at Econpapers || Download paper | |
| 2021 | From co-consumption to co-production: A systematic review and research synthesis of collaborative consumption practices. (2021). Choi, Tsan-Ming ; Jung, Sojin ; Wei, Xiaoyong. In: Journal of Business Research. RePEc:eee:jbrese:v:129:y:2021:i:c:p:282-294. Full description at Econpapers || Download paper | |
| 2021 | Relationships between Final Purchasers and Offerors in the Context of Their Perception by Final Purchasers. (2021). Baruk, Agnieszka Izabela. In: Energies. RePEc:gam:jeners:v:14:y:2021:i:11:p:3271-:d:568335. Full description at Econpapers || Download paper | |
| 2021 | Business Model Innovation of IT-Enabled Customer Participating in Value Co-Creation Based on the Affordance Theory: A Case Study. (2021). Chen, Jianbin ; Zhu, YI ; Guo, Yanli. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:10:p:5753-:d:558825. Full description at Econpapers || Download paper | |
| 2021 | A Note on Data-driven Actor-differentiation and SDGs 2 and 12: Insights from a Food-sharing App. (2021). Perrat, Bertrand ; Nica-Avram, Georgiana ; Harvey, John ; Goulding, James ; Francu, Elena R ; Lucas, Benjamin. In: Research Policy. RePEc:eee:respol:v:50:y:2021:i:6:s004873332100069x. Full description at Econpapers || Download paper | |
| 2021 | Managing service providers in the sharing economy: Insights from Airbnbâs host management. (2021). von Wangenheim, Florian ; von Richthofen, Georg. In: Journal of Business Research. RePEc:eee:jbrese:v:134:y:2021:i:c:p:765-777. Full description at Econpapers || Download paper | |
| 2021 | Theoretical dilemmas, conceptual review and perspectives disclosure of the sharing economy: a qualitative analysis. (2021). Teran-Yepez, Eduardo ; Marin-Carrillo, Maria Belen ; Rueda-Lopez, Nuria ; Sanchez-Perez, Manuel. In: Review of Managerial Science. RePEc:spr:rvmgts:v:15:y:2021:i:7:d:10.1007_s11846-020-00418-9. Full description at Econpapers || Download paper | |
| 2021 | Luxembourg: Digital Innovation Challenges. (2021). Glumac, Brano. In: MPRA Paper. RePEc:pra:mprapa:110238. Full description at Econpapers || Download paper | |
| 2021 | Prosumersâ Needs Satisfied Due to Cooperation with Offerors in the Context of Attitudes toward Such Cooperation. (2021). Baruk, Agnieszka Izabela. In: Energies. RePEc:gam:jeners:v:14:y:2021:i:22:p:7821-:d:685279. Full description at Econpapers || Download paper | |
| 2021 | . Full description at Econpapers || Download paper | |
| 2021 | Service Value Co-Creation in Digital Platform Business: A Case of Xianyu Idle Trading Platform. (2021). Miao, Jianming ; Yao, GE. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:20:p:11296-:d:655374. Full description at Econpapers || Download paper | |
| 2021 | Uncovering the dark side of gamification at work: Impacts on engagement and well-being. (2021). Leclercq, Thomas ; Hammedi, Wafa ; Alkire, Linda ; Poncin, Ingrid. In: Journal of Business Research. RePEc:eee:jbrese:v:122:y:2021:i:c:p:256-269. Full description at Econpapers || Download paper | |
| 2021 | Assessing the influence of goal pursuit and emotional attachment on customer engagement behaviors. (2021). Han, Xiaoyun ; Li, Dongmei. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:59:y:2021:i:c:s0969698920313631. Full description at Econpapers || Download paper | |
| 2021 | How value co-creation and co-destruction unfolds: a longitudinal perspective on dialogic engagement in health services interactions. (2021). Laing, Angus ; Ruyter, KO ; Keeling, Kathleen. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:2:d:10.1007_s11747-020-00737-z. Full description at Econpapers || Download paper | |
| 2021 | Effectiveness of loyalty programs. (2021). Bombaij, Nick. In: Other publications TiSEM. RePEc:tiu:tiutis:095c506d-5b5c-4ea3-9b41-ae4b5644bfd9. Full description at Econpapers || Download paper | |
| 2021 | Customer relationship management and its impact on innovation: A literature review. (2021). Sendra-Garcia, Javier ; Oltra-Badenes, Raul ; Gil-Gomez, Hermenegildo ; Guerola-Navarro, Vicente. In: Journal of Business Research. RePEc:eee:jbrese:v:129:y:2021:i:c:p:83-87. Full description at Econpapers || Download paper | |
| 2021 | Determinants of Fan Engagement in Social Media-Based Brand Communities: A Brand Relationship Quality Perspective. (2021). Koh, Joon ; Jiao, Yongbing ; Lou, Liguo. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:11:p:6117-:d:564751. Full description at Econpapers || Download paper | |
| 2021 | Vulnerable consumer engagement: How corporate social media can facilitate the replenishment of depleted resources. (2021). Pereira, Vijay ; Chen, Tom ; Viglia, Giampaolo ; Turnbull, Sarah ; Fletcher-Brown, Judith. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:38:y:2021:i:2:p:518-529. Full description at Econpapers || Download paper | |
| 2021 | Effect of the Social Media Marketing Strategy on Customer Participation Intention in Light of the Mediating Role of Customer Perceived Value. (2021). Hajimohammadi, Mohammad ; Bazrkar, Ardeshir ; Aramoon, Vahid. In: Tržište/Market. RePEc:zag:market:v:33:y:2021:i:1:p:41-58. Full description at Econpapers || Download paper | |
| 2021 | Influences of place attachment and social media affordances on online brand community continuance. (2021). Chang, Hsin-Lu ; Wang, Kai. In: Information Systems and e-Business Management. RePEc:spr:infsem:v:19:y:2021:i:2:d:10.1007_s10257-019-00418-7. Full description at Econpapers || Download paper | |
| 2021 | Transforming customer brand engagement to co-creation value through participation energy and effort. (2021). Hau, Le Nguyen ; My-Quyen, Mai Thi. In: Service Business. RePEc:spr:svcbiz:v:15:y:2021:i:3:d:10.1007_s11628-021-00452-x. Full description at Econpapers || Download paper | |
| 2021 | ââ¬ÅAlexafyingâ⬠shoppers: The examination of Amazons captive relationship strategy. (2021). Ramadan, Zahy B. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921001764. Full description at Econpapers || Download paper | |
| 2021 | Promotion of urban tourism: insights into user engagement on social media. (2021). Bonilla-Quijada, Maria ; Olmo, Josep Lluis ; Tugores-Ques, Juan. In: Information Technology & Tourism. RePEc:spr:infott:v:23:y:2021:i:4:d:10.1007_s40558-021-00213-6. Full description at Econpapers || Download paper | |
| 2021 | Promoting Customer Engagement Behavior for Green Brands. (2021). Johnson, Lester W ; Rayne, Daniel ; Leckie, Civilai. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:15:p:8404-:d:602926. Full description at Econpapers || Download paper | |
| 2021 | Alexa, do voice assistants influence consumer brand engagement? â Examining the role of AI powered voice assistants in influencing consumer brand engagement. (2021). Barhorst, Jennifer ; Osei-Frimpong, Kofi ; McLean, Graeme. In: Journal of Business Research. RePEc:eee:jbrese:v:124:y:2021:i:c:p:312-328. Full description at Econpapers || Download paper | |
| 2021 | Online program engagement and audience size during television ads. (2021). Bleier, Alexander ; Fossen, Beth L. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-021-00769-z. Full description at Econpapers || Download paper | |
| 2021 | Social media marketing for businesses: Organic promotions of web-links on Facebook. (2021). Chodak, Grzegorz ; Chawla, Yash. In: Journal of Business Research. RePEc:eee:jbrese:v:135:y:2021:i:c:p:49-65. Full description at Econpapers || Download paper | |
| 2021 | Do customers exhibit gratitude after service recovery? Understanding the moderating role of relationship type. (2021). Vijay, Sai T ; Prashar, Sanjeev ; Salagrama, Ramakrishna. In: Service Business. RePEc:spr:svcbiz:v:15:y:2021:i:4:d:10.1007_s11628-021-00468-3. Full description at Econpapers || Download paper | |
| 2021 | Marketing performance of service firms: Recognizing market sensing capability and customer interaction orientation. (2021). Acheampong, Stephen ; Amofah, Ofosu ; Sarpong, Appiah ; Kankam-Kwarteng, Collins. In: EconStor Open Access Articles and Book Chapters. RePEc:zbw:espost:243091. Full description at Econpapers || Download paper | |
| 2021 | Marketing performance of service firms: Recognizing market sensing capability and customer interaction orientation. (2021). Sarpong, Appiah ; Kankam-Kwarteng, Collins ; Acheampong, Stephen ; Amofah, Ofosu. In: Post-Print. RePEc:hal:journl:hal-03376959. Full description at Econpapers || Download paper | |
| 2021 | Herding Among Retail Shoppers: the Case of Television Shopping Network. (2021). Hui, Sam ; Chen, Ming ; Wang, Kitty. In: Customer Needs and Solutions. RePEc:spr:custns:v:8:y:2021:i:1:d:10.1007_s40547-020-00111-8. Full description at Econpapers || Download paper | |
| 2021 | When the technology abandonment intentions remitted: the case of herd behavior. (2021). Darban, Mehdi ; Koksal, Ahmet ; Kim, Minsun. In: Information Technology and Management. RePEc:spr:infotm:v:22:y:2021:i:3:d:10.1007_s10799-021-00329-5. Full description at Econpapers || Download paper | |
| 2021 | How to gain from international R&D alliances? A mutual dependence logic. (2021). Deng, Ping ; Liu, Yang ; Wu, Bing ; Ying, Ying ; Wei, Jiang. In: Journal of Business Research. RePEc:eee:jbrese:v:135:y:2021:i:c:p:800-815. Full description at Econpapers || Download paper | |
| 2021 | The cloud and its silver lining: negative and positive spillovers from automotive recalls. (2021). Srinivasan, Raji ; Giannetti, Verdiana. In: Marketing Letters. RePEc:kap:mktlet:v:32:y:2021:i:4:d:10.1007_s11002-021-09568-6. Full description at Econpapers || Download paper | |
| 2021 | Subscription and casual customersââ¬â¢ differential sensitivity to meteorological characteristics. (2021). Sinha, Rajesh Kumar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921002290. Full description at Econpapers || Download paper | |
| 2021 | The effects of brand prominence and narrative features on crowdfunding success for entrepreneurial aftermarket enterprises. (2021). Badrinarayanan, Vishag ; Moradi, Masoud. In: Journal of Business Research. RePEc:eee:jbrese:v:124:y:2021:i:c:p:286-298. Full description at Econpapers || Download paper | |
| 2021 | Communicating crowdfunding campaigns: How message strategy, vivid media use and product type influence campaign success. (2021). Tafesse, Wondwesen. In: Journal of Business Research. RePEc:eee:jbrese:v:127:y:2021:i:c:p:252-263. Full description at Econpapers || Download paper | |
| 2021 | Confidence is good; too much, not so much: Exploring the effects on reward-based crowdfunding success. (2021). Moy, Naomi ; Torgler, Benno ; Schaffner, Markus ; Mathmann, Frank ; Chan, Ho Fai. In: CREMA Working Paper Series. RePEc:cra:wpaper:2021-18. Full description at Econpapers || Download paper | |
| 2021 | What leads to value co-creation in reward-based crowdfunding? A person-environment fit perspective. (2021). Zhang, Wenping ; Hua, Ying ; Cheng, Xusen ; Su, Linlin. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:149:y:2021:i:c:s1366554521000715. Full description at Econpapers || Download paper | |
| 2021 | Extending B2B brands into the B2C market: Whether, when, and how brands should emphasize B2B industry background. (2021). Ke, Nianman ; Feng, Wenting ; Ding, YI ; Zhou, Zhimin. In: Journal of Business Research. RePEc:eee:jbrese:v:130:y:2021:i:c:p:364-375. Full description at Econpapers || Download paper | |
| 2021 | Customer engagement in online social crowdfunding: The influence of storytelling technique on donation performance. (2021). Nita, Arfenia ; Windasari, Nila Armelia ; Robiady, Nurlita Devian. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:38:y:2021:i:2:p:492-500. Full description at Econpapers || Download paper | |
| 2021 | Development of decision making based on internal and external information: A hierarchical Bayesian approach. (2021). Olthof, Maria C ; de Vent, Nathalie ; Dekkers, Tycho J ; Schaaf, Jessica V ; Agelink, Joost A ; Zadelaar, Jacqueline N ; Huizenga, Hilde M. In: Judgment and Decision Making. RePEc:jdm:journl:v:16:y:2021:i:6:p:1413-1438. Full description at Econpapers || Download paper | |
| 2021 | The effect of smart and connected products on consumer brand choice concentration. (2021). Xu, Qian ; Liang, Yongheng ; Jin, Liyin. In: Journal of Business Research. RePEc:eee:jbrese:v:135:y:2021:i:c:p:163-172. Full description at Econpapers || Download paper | |
| 2021 | Building digital incentives for digital customer orientation in platform ecosystems. (2021). Zhang, Qingqiang ; Sun, Xinbo. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:555-566. Full description at Econpapers || Download paper | |
| 2021 | A Systematic Review of the Literature on Digital Transformation: Insights and Implications for Strategy and Organizational Change. (2021). Marz, David ; Bohnsack, Rene ; Hanelt, Andre ; Marante, Claudia Antunes. In: Journal of Management Studies. RePEc:bla:jomstd:v:58:y:2021:i:5:p:1159-1197. Full description at Econpapers || Download paper | |
| 2021 | Home sharing in marketing and tourism at a tipping point: What do we know, how do we know, and where should we be heading?. (2021). Yap, Sheau-Fen ; Lim, Weng Marc ; Makkar, Marian. In: Journal of Business Research. RePEc:eee:jbrese:v:122:y:2021:i:c:p:534-566. Full description at Econpapers || Download paper | |
| 2021 | The dynamic nature of marketing constructs. (2021). Eisend, Martin ; Bergkvist, Lars. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:3:d:10.1007_s11747-020-00756-w. Full description at Econpapers || Download paper | |
| 2021 | Social Media Marketing as a Branding Strategy in Extraordinary Times: Lessons from the COVID-19 Pandemic. (2021). Constantinides, Efthymios ; Herrando, Carolina ; Dubbelink, Sanne Ichelle. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:18:p:10310-:d:636046. Full description at Econpapers || Download paper | |
| 2021 | What Should Be Focused on When Digital Transformation Hits Industries? Literature Review of Business Management Adaptability. (2021). Agyemang, Daniel Yamoah ; Fong, Patrick Sik-Wah ; Zhang, YI. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:23:p:13447-:d:695313. Full description at Econpapers || Download paper | |
| 2021 | Examining consumer complaints from an on-demand service platform. (2021). Huang, Liujia ; Tong, Tingting ; Xu, Xun ; Yan, Nina. In: International Journal of Production Economics. RePEc:eee:proeco:v:237:y:2021:i:c:s0925527321001298. Full description at Econpapers || Download paper | |
| 2021 | Linguistic elements of conversational human voice in online brand communication: Manipulations and perceptions. (2021). van Hooijdonk, Charlotte ; Tsaousi, Christina ; Liebrecht, Christine. In: Journal of Business Research. RePEc:eee:jbrese:v:132:y:2021:i:c:p:124-135. Full description at Econpapers || Download paper | |
| 2021 | How may I help you? Driving brand engagement through the warmth of an initial chatbot message. (2021). Romero, Marisabel ; Kull, Alexander J ; Monahan, Lisa. In: Journal of Business Research. RePEc:eee:jbrese:v:135:y:2021:i:c:p:840-850. Full description at Econpapers || Download paper | |
| 2021 | Using Speech Acts to Elicit Positive Emotions for Complainants on Social Media. (2021). Monu, Kafui ; Argyris, Young Anna ; Yin, Zhaozheng ; Wang, Zuhui ; Zhou, Yilu ; Kim, Yongsuk. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:55:y:2021:i:c:p:67-80. Full description at Econpapers || Download paper |
Recent citations
Recent citations received in 2021
| Year | Citing document | |
|---|---|---|
| 2021 | Examining investor reactions to appointments of Black top management executives and CEOs. (2021). Stapleton, Andrew ; Feizabadi, Javad ; Novicevic, Millorad ; Gligor, David M. In: Strategic Management Journal. RePEc:bla:stratm:v:42:y:2021:i:10:p:1939-1959. Full description at Econpapers || Download paper | |
| 2021 | Education, dietary intakes and exercise. (2021). von Hinke, Stephanie. In: Bristol Economics Discussion Papers. RePEc:bri:uobdis:21/748. Full description at Econpapers || Download paper | |
| 2021 | Developing brand identities for international new ventures under uncertainty: Decision-making logics and psychic distance. (2021). Kontkanen, Minnie ; Gabrielsson, Peter ; Kusi, Samuel Yaw. In: International Business Review. RePEc:eee:iburev:v:30:y:2021:i:6:s0969593121000743. Full description at Econpapers || Download paper | |
| 2021 | What consumers actually know: The role of objective nutrition knowledge in processing stop sign and traffic light front-of-pack nutrition labels. (2021). Netemeyer, Richard ; Andrews, Craig J ; Kees, Jeremy ; Burton, Scot. In: Journal of Business Research. RePEc:eee:jbrese:v:128:y:2021:i:c:p:140-155. Full description at Econpapers || Download paper | |
| 2021 | Game changing innovation or bad beat? How sports betting can reduce fan engagement. (2021). Houghton, David M ; Loveland, Katherine E ; Blank, Ashley Stadler. In: Journal of Business Research. RePEc:eee:jbrese:v:134:y:2021:i:c:p:365-374. Full description at Econpapers || Download paper | |
| 2021 | Influence of human versus AI recommenders: The roles of product type and cognitive processes. (2021). Peluso, Alessandro M ; Wien, Anders Hauge. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:13-27. Full description at Econpapers || Download paper | |
| 2021 | The compensatory influences of country stereotypes and the global/local nature of brands: An extended framework. (2021). Makri, Katerina ; Halkias, Georgios ; Bourdin, David. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:28-38. Full description at Econpapers || Download paper | |
| 2021 | Cute brand logo enhances favorable brand attitude: The moderating role of hope. (2021). Paramita, Widya ; Septianto, Felix. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921003003. Full description at Econpapers || Download paper | |
| 2021 | AI-chatbots on the services frontline addressing the challenges and opportunities of agency. (2021). de Ruyter, KO ; Keeling, Debbie Isobel ; Yu, Ting ; Chong, Terrence. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921003015. Full description at Econpapers || Download paper | |
| 2021 | . Full description at Econpapers || Download paper | |
| 2021 | . Full description at Econpapers || Download paper | |
| 2021 | Effects of COVID-19 on Variations of Taxpayers in Tourism-Reliant Regions: The Case of the Mexican Caribbean. (2021). Lagunas-Puls, Sergio ; Cruz-Milan, Oliver. In: JRFM. RePEc:gam:jjrfmx:v:14:y:2021:i:12:p:578-:d:693423. Full description at Econpapers || Download paper | |
| 2021 | Empowering Financial Education by BanksâSocial Media as a Modern Channel. (2021). Wiktorowicz, Justyna ; Kuchciak, Iwa. In: JRFM. RePEc:gam:jjrfmx:v:14:y:2021:i:3:p:118-:d:515653. Full description at Econpapers || Download paper | |
| 2021 | . Full description at Econpapers || Download paper | |
| 2021 | Consolidating Unorganised Retail Businesses through Digital Platforms: Implications for Achieving the UN Sustainable Development Goals. (2021). Wood, Jacob ; Mukherjee, Malobi. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:21:p:12031-:d:669263. Full description at Econpapers || Download paper | |
| 2021 | Business Model of Sustainable Robo-Advisors: Empirical Insights for Practical Implementation. (2021). Svoboda, Martin ; Klingenberger, Lars ; Au, Cam-Duc ; Frere, Eric . In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:23:p:13009-:d:686815. Full description at Econpapers || Download paper | |
| 2021 | Are People Willing to Pay for Reduced Inequality?. (2021). Lloyd, Thomas ; Hill, Brian. In: Working Papers. RePEc:hal:wpaper:hal-03503995. Full description at Econpapers || Download paper | |
| 2021 | The overarching role of international marketing: Relevance and centrality in research and practice. (2021). Tomas, G ; Katsikeas, Constantine S ; Samiee, Saeed. In: Journal of International Business Studies. RePEc:pal:jintbs:v:52:y:2021:i:8:d:10.1057_s41267-021-00433-2. Full description at Econpapers || Download paper | |
| 2021 | Brands as personal narratives: learning from userâYouTubeâbrand interactions. (2021). Jassawalla, Avan R ; Sashittal, Hemant C. In: Journal of Brand Management. RePEc:pal:jobman:v:28:y:2021:i:6:d:10.1057_s41262-021-00248-4. Full description at Econpapers || Download paper | |
| 2021 | Strategies for attracting foreign authors to a new journal. (2021). Ostapenko, Roman I. In: Economic Consultant. RePEc:ris:statec:0096. Full description at Econpapers || Download paper | |
| 2021 | Choice, Purchase Decision and Post-Purchase Dissonance: The Social Media Perspective. (2021). Mensah, Gilbert ; Masope-Crabbe, Judith Aku ; Dankwah, Justice Boateng. In: Information Management and Business Review. RePEc:rnd:arimbr:v:13:y:2021:i:3:p:1-13. Full description at Econpapers || Download paper | |
| 2021 | . Full description at Econpapers || Download paper | |
| 2021 | . Full description at Econpapers || Download paper | |
| 2021 | Analyzing of User Attitudes Toward Intention to Use Social Media for Learning. (2021). Issa, Md Abu ; Rahman, Muhammad Khalilur ; Yuan, Deli ; Akter, Shaharin ; Hossain, Mohammad Mainul ; Rahaman, Md Atikur. In: SAGE Open. RePEc:sae:sagope:v:11:y:2021:i:4:p:21582440211060784. Full description at Econpapers || Download paper | |
| 2021 | The methodologies of the marketing literature: mechanics, uses and craft. (2021). Key, Thomas Martin ; Clark, Terry. In: AMS Review. RePEc:spr:amsrev:v:11:y:2021:i:3:d:10.1007_s13162-021-00210-2. Full description at Econpapers || Download paper | |
| 2021 | Innovation in the digital economy: a broader view of its scope, antecedents, and consequences. (2021). Schreier, Martin ; Sorescu, Alina. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-021-00793-z. Full description at Econpapers || Download paper | |
| 2021 | Online - education on YouTube before and after COVID 19. An example study on âFun Science Romaniaâ. (2021). Paul, Marinescu ; Marian, Necula ; Cristina, Veith ; Mihaela, Stoica Andreea. In: Proceedings of the International Conference on Business Excellence. RePEc:vrs:poicbe:v:15:y:2021:i:1:p:364-376:n:50. Full description at Econpapers || Download paper | |
| 2021 | Perceived Private Label Authenticity: A Two-Study Analysis. (2021). Komarac, Tanja ; Dosen, Durdana Ozretic ; Horvat, Sandra. In: Tržište/Market. RePEc:zag:market:v:33:y:2021:i:si:p:47-66. Full description at Econpapers || Download paper | |
| 2021 | . Full description at Econpapers || Download paper |
Recent citations received in 2020
| Year | Citing document | |
|---|---|---|
| 2020 | Enhancing Organizational Performance through Social Media use and Knowledge Management. (2020). Batool, Farkhandah ; Sheikh, Nadeem Ahmed. In: IBT Journal of Business Studies (JBS). RePEc:aib:ibtjbs:v:16:y:2020:i:1:p:16-13. Full description at Econpapers || Download paper | |
| 2020 | Enhancing Organizational Performance through Social Media use and Knowledge Management. (2020). Batool, Farkhandah ; Sheikh, Nadeem Ahmed. In: IBT Journal of Business Studies (JBS). RePEc:aib:ibtjbs:v:16:y:2020:i:1:p:193-210. Full description at Econpapers || Download paper | |
| 2020 | THE ROLE OF SOCIAL MEDIA IN PORTUGUESE SMEs. (2020). Santos, Jose Duarte ; Soares, Hugo ; Silva, Elisabete ; Almeida, Fernando. In: Management and Marketing Journal. RePEc:aio:manmar:v:xviii:y:2020:i:2:p:99-116. Full description at Econpapers || Download paper | |
| 2020 | INDUSTRIAL (B2B) MARKETING OF GLASS COMPANIES: MOBILE APPLICATIONS AS A SALES PROMOTION TOOL. (2020). Koldyshev, Maxim. In: Three Seas Economic Journal. RePEc:bal:3seasj:2661-5150:2020:1:3:8. Full description at Econpapers || Download paper | |
| 2020 | El efecto del boca a boca electrónico en el interés de compra de los consumidores. (2020). Januarko, Moehammad Unggul ; Ruswanti, Endang ; Izudin, Amar Nuriman. In: Revista CEA. RePEc:col:000549:019255. Full description at Econpapers || Download paper | |
| 2020 | Augmented reality marketing: A technology-enabled approach to situated customer experience. (2020). de Ruyter, KO ; Mahr, Dominik ; Keeling, Debbie Isobel ; Hilken, Tim ; Heller, Jonas ; Chylinski, Mathew. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:4:p:374-384. Full description at Econpapers || Download paper | |
| 2020 | The impact of social media usage and lifestyle habits on academic achievement: Insights from a developing country context. (2020). Bou-Hamad, Imad. In: Children and Youth Services Review. RePEc:eee:cysrev:v:118:y:2020:i:c:s0190740920311713. Full description at Econpapers || Download paper | |
| 2020 | The art of writing literature review: What do we know and what do we need to know?. (2020). Criado, Alex Rialp ; Paul, Justin. In: International Business Review. RePEc:eee:iburev:v:29:y:2020:i:4:s0969593120300585. Full description at Econpapers || Download paper | |
| 2020 | Virtual and augmented reality: Advancing research in consumer marketing. (2020). Bigne, Enrique ; Wedel, Michel ; Zhang, Jie. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:37:y:2020:i:3:p:443-465. Full description at Econpapers || Download paper | |
| 2020 | The playground effect: How augmented reality drives creative customer engagement. (2020). de Ruyter, KO ; Keeling, Debbie Isobel ; Heller, Jonas ; Mahr, Dominik ; Chylinski, Mathew ; Hilken, Tim ; Jessen, Alexander. In: Journal of Business Research. RePEc:eee:jbrese:v:116:y:2020:i:c:p:85-98. Full description at Econpapers || Download paper | |
| 2020 | Building dynamic service analytics capabilities for the digital marketplace. (2020). Shams, Riad ; Hani, Umme ; Motamarri, Saradhi ; Akter, Shahriar ; Shen, Kathy Ning ; Babu, Mujahid Mohiuddin ; Fernando, Mario. In: Journal of Business Research. RePEc:eee:jbrese:v:118:y:2020:i:c:p:177-188. Full description at Econpapers || Download paper | |
| 2020 | Rising with the machines: A sociotechnical framework for bringing artificial intelligence into the organization. (2020). Fox, Alexa K ; Mukherjee, Debmalya ; Makarius, Erin E. In: Journal of Business Research. RePEc:eee:jbrese:v:120:y:2020:i:c:p:262-273. Full description at Econpapers || Download paper | |
| 2020 | Digital Analytics: Modeling for Insights and New Methods. (2020). Potapov, Dmitriy ; Bijmolt, Tammo ; Kumar, V ; Leszkiewicz, Agata ; Gupta, Shaphali. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:51:y:2020:i:c:p:26-43. Full description at Econpapers || Download paper | |
| 2020 | Frontline Cyborgs at Your Service: How Human Enhancement Technologies Affect Customer Experiences in Retail, Sales, and Service Settings. (2020). Scott, Maura L ; Roggeveen, Anne L ; Mende, Martin ; Kroschke, Mirja ; Grewal, Dhruv. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:51:y:2020:i:c:p:9-25. Full description at Econpapers || Download paper | |
| 2020 | Forecasting artificial intelligence on online customer assistance: Evidence from chatbot patents analysis. (2020). Pizzi, Gabriele ; Pantano, Eleonora. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919311865. Full description at Econpapers || Download paper | |
| 2020 | The phenomenon of purchasing second-hand products by the BOP consumers. (2020). Paul, Justin ; Datta, Biplab ; Mukherjee, Srabanti. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698919311786. Full description at Econpapers || Download paper | |
| 2020 | Applying the multisensory sculpture technique to explore the role of brand usage on multisensory brand experiences. (2020). Villasante-Arellano, Ana Josefina ; Castillo-Villar, Fernando Rey. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s096969891931567x. Full description at Econpapers || Download paper | |
| 2020 | Analysis of the adoption of customer facing InStore technologies in retail SMEs. (2020). Rodrigo-Moya, Beatriz ; Navo-Marco, Julio ; Lorente-Martnez, Javier. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920300643. Full description at Econpapers || Download paper | |
| 2020 | Exploring consumersââ¬â¢ subjective shopping experiences in directly operated luxury brand stores. (2020). Taishoff, Marika ; Mhlbacher, Hans ; Kauppinen-Risnen, Hannele. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920312595. Full description at Econpapers || Download paper | |
| 2020 | Understanding Retail Experiences and Customer Journey Management. (2020). Roggeveen, Anne L ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:3-8. Full description at Econpapers || Download paper | |
| 2020 | Customersâ Willingness to Disclose Personal Information throughout the Customer Purchase Journey in Retailing: The Role of Perceived Warmth. (2020). Viglia, Giampaolo ; Vannucci, Virginia ; Mazzoli, Valentina ; Grazzini, Laura ; Acuti, Diletta ; Donvito, Raffaele ; Aiello, Gaetano. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:4:p:490-506. Full description at Econpapers || Download paper | |
| 2020 | The personalizationâprivacy paradox in the attention economy. (2020). Cloarec, Julien. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:161:y:2020:i:c:s0040162520311252. Full description at Econpapers || Download paper | |
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| 2020 | How Nostalgia Affects Brand Equity? Consumersâ Attitudes Towards Nostalgic Generational and Transgenerational Brands. (2020). Grebosz-Krawczyk, Magdalena. In: European Research Studies Journal. RePEc:ers:journl:v:xxiii:y:2020:i:4:p:1019-1034. Full description at Econpapers || Download paper | |
| 2020 | . Full description at Econpapers || Download paper | |
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| 2020 | . Full description at Econpapers || Download paper | |
| 2020 | Technological Capabilities, Open Innovation, and Eco-Innovation: Dynamic Capabilities to Increase Corporate Performance of SMEs. (2020). Castillo-Vergara, Mauricio ; Valdez-Juarez, Luis Enrique. In: JOItmC. RePEc:gam:joitmc:v:7:y:2020:i:1:p:8-:d:472676. Full description at Econpapers || Download paper | |
| 2020 | Co-Creative Action Research ExperimentsâA Careful Method for Causal Inference and Societal Impact. (2020). Loots, Ellen ; Coreynen, Wim ; Cannaerts, Nele ; van Witteloostuijn, Arjen ; Vanderstraeten, Johanna ; Slabbinck, Hendrik ; van Hugten, Joeri ; el Hejazi, Zainab Noor. In: Social Sciences. RePEc:gam:jscscx:v:9:y:2020:i:10:p:171-:d:421452. Full description at Econpapers || Download paper | |
| 2020 | Mobile Apps Use and WOM in the Food Delivery Sector: The Role of Planned Behavior, Perceived Security and Customer Lifestyle Compatibility. (2020). Perez-Rueda, Alfredo ; Flavian, Marta ; Belanche, Daniel. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:10:p:4275-:d:361835. Full description at Econpapers || Download paper | |
| 2020 | Examining the Role of Local Products in Rural Development in the Light of Consumer PreferencesâResults of a Consumer Survey from Hungary. (2020). Szcs, Antonia ; Ruszkai, Csaba ; Kiss, Konrad ; Koncz, Gabor. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:13:p:5473-:d:381408. Full description at Econpapers || Download paper | |
| 2020 | Social Media and IOT Wearables in Developing Marketing Strategies. Do SMEs Differ From Large Enterprises?. (2020). Georgescu, Bogdan ; Bucur, Mihaela ; Maiorescu, Irina ; Zgur, Ion Daniel ; Strat, Vasile Alecsandru ; Moise, Daniel. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7292-:d:409504. Full description at Econpapers || Download paper | |
| 2020 | Click to Buy: The Impact of Retail Credit on Over-Consumption in the Online Environment. (2020). McNeill, Lisa ; Ah, Lauren. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7322-:d:409960. Full description at Econpapers || Download paper | |
| 2020 | Does the Effect of Customer Experience on Customer Satisfaction Create a Sustainable Competitive Advantage? A Comparative Study of Different Shopping Situations. (2020). Wu, Tung-Ju ; Guo, Jia-Ning ; Pei, Xue-Liang ; Yeh, Shang-Pao ; Zhou, Wen-Xin. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7436-:d:411458. Full description at Econpapers || Download paper | |
| 2020 | How Can Rural Tourism Be Sustainable? A Systematic Review. (2020). Alarcon, Silverio ; An, Wookhyun. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7758-:d:416125. Full description at Econpapers || Download paper | |
| 2020 | Exploring the Affective Level in Adolescents in Relation to Advertising with a Selected Emotional Appeal. (2020). Valaskova, Katarina ; Krizanova, Anna ; Vrtana, David ; Skorvagova, Eva. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:19:p:8287-:d:425060. Full description at Econpapers || Download paper | |
| 2020 | An Approach towards Investigating Factors Affecting Intention to Book a Hotel Room through Social Media. (2020). Karavasilis, George ; Argyropoulou, Maria ; Theocharidis, Anastasios-Ioannis ; Kehris, Evangelos ; Vrana, Vasiliki. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:21:p:8973-:d:436543. Full description at Econpapers || Download paper | |
| 2020 | Analysing Consumer Preferences, Characteristics, and Behaviour to Identify Energy-Efficient Consumers. (2020). Zori, Jelena ; Hrovatin, Nevenka ; Dolak, Janez. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:23:p:9870-:d:451054. Full description at Econpapers || Download paper | |
| 2020 | Cooperation between Final Purchasers and Offerors in the Online and Offline Environments vs. the Benefits Derived by Active Purchasers. (2020). Grzesiak, Mateusz ; Baruk, Agnieszka Izabela. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:24:p:10462-:d:462038. Full description at Econpapers || Download paper | |
| 2020 | How Does Retail Engage Consumers in Sustainable Consumption? A Systematic Literature Review. (2020). BALAN, CARMEN ; Blan, Carmen. In: Sustainability. RePEc:gam:jsusta:v:13:y:2020:i:1:p:96-:d:467507. Full description at Econpapers || Download paper | |
| 2020 | Effects of front-of-pack labels on the nutritional quality of supermarket food purchases: evidence from a large-scale randomized controlled trial. (2020). Combris, Pierre ; Bertail, Patrice ; Bonnet, Celine ; Allais, Oliver ; Albuquerque, Paulo ; Dubois, Pierre ; Chandon, Pierre ; Ruffieux, Bernard ; Rigal, Nathalie ; Lahlou, Saadi. In: Post-Print. RePEc:hal:journl:hal-02562456. Full description at Econpapers || Download paper | |
| 2020 | How can machine learning aid behavioral marketing research?. (2020). Goldfarb, Avi ; dzyabura, daria ; Uetake, Kosuke ; Hagen, Linda ; Zhu, Ying ; Wright, James R ; Wang, Yanwen ; Sudhir, K ; Liu, Liu ; Etkin, Jordan ; Bollinger, Bryan ; Yang, Nathan. In: Marketing Letters. RePEc:kap:mktlet:v:31:y:2020:i:4:d:10.1007_s11002-020-09535-7. Full description at Econpapers || Download paper | |
| 2020 | DETERMINANTS OF CUSTOMER LOYALTY TO MOBILE PHONE BRANDS. (2020). Adekunle, Simon Ayo ; Odia, Edith Onowe. In: Oradea Journal of Business and Economics. RePEc:ora:jrojbe:v:5:y:2020:i:special:p:44-54. Full description at Econpapers || Download paper | |
| 2020 | Corporate brand value and cash holdings. (2020). , Ramesh ; Hanssens, Dominique M ; Bharadwaj, Neeraj . In: Journal of Brand Management. RePEc:pal:jobman:v:27:y:2020:i:4:d:10.1057_s41262-020-00188-5. Full description at Econpapers || Download paper | |
| 2020 | Can self-referencing exacerbate punishing behavior toward corporate brand transgressors?. (2020). Karaosmanoglu, Elif ; Isiksal, Didem Gamze. In: Journal of Brand Management. RePEc:pal:jobman:v:27:y:2020:i:6:d:10.1057_s41262-020-00204-8. Full description at Econpapers || Download paper | |
| 2020 | Critical factors influencing the adoption of digital marketing devices by service-oriented micro-businesses in Nigeria: A thematic analysis approach. (2020). Bello, Adenike O ; Okike, Clinton K ; Eze, Sunday C. In: Palgrave Communications. RePEc:pal:palcom:v:7:y:2020:i:1:d:10.1057_s41599-020-00580-1. Full description at Econpapers || Download paper | |
| 2020 | Designing conceptual articles: four approaches. (2020). Jaakkola, Elina. In: AMS Review. RePEc:spr:amsrev:v:10:y:2020:i:1:d:10.1007_s13162-020-00161-0. Full description at Econpapers || Download paper | |
| 2020 | Conceptual review papers: revisiting existing research to develop and refine theory. (2020). Hulland, John. In: AMS Review. RePEc:spr:amsrev:v:10:y:2020:i:1:d:10.1007_s13162-020-00168-7. Full description at Econpapers || Download paper | |
| 2020 | The changing role of marketing: transformed propositions, processes and partnerships. (2020). Moser, Ted ; Storbacka, Kaj. In: AMS Review. RePEc:spr:amsrev:v:10:y:2020:i:3:d:10.1007_s13162-020-00179-4. Full description at Econpapers || Download paper | |
| 2020 | The digital transformation of the healthcare industry: exploring the rise of emerging platform ecosystems and their influence on the role of patients. (2020). Krcmar, Helmut ; Clemons, Eric K ; Riasanow, Tobias ; Hermes, Sebastian ; Bohm, Markus. In: Business Research. RePEc:spr:busres:v:13:y:2020:i:3:d:10.1007_s40685-020-00125-x. Full description at Econpapers || Download paper |
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Recent citations received in 2019
| Year | Citing document | |
|---|---|---|
| 2019 | Technology Perspectives and Innovative Scenarios Applied in the Amazon Region. (2019). Paladino, Angela ; Dholakia, Ruby Roy ; Canado, Airton Cardoso ; de Muylder, Cristiana Fernandes ; Montero, Emilio Jose. In: RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration). RePEc:abg:anprac:v:23:y:2019:i:5:1356. Full description at Econpapers || Download paper | |
| 2019 | Pricing in consumer digital markets: A dynamic framework. (2019). Frow, Pennie ; Payne, Adrian ; Reisman, Richard. In: Australasian marketing journal. RePEc:eee:aumajo:v:27:y:2019:i:3:p:139-148. Full description at Econpapers || Download paper | |
| 2019 | Are you still online or are you already mobile? âââ‰â¬Å Predicting the path to successful conversions across different devices. (2019). Brock, Christian ; Kaatz, Christopher ; Figura, Lilli. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:50:y:2019:i:c:p:10-21. Full description at Econpapers || Download paper | |
| 2019 | Customer engagement in the service context: An empirical investigation of the construct, its antecedents and consequences. (2019). Hollebeek, Linda D ; Ul, Jamid ; Rasool, Aaleya ; Khan, Imran ; Rahman, Zillur. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:50:y:2019:i:c:p:277-285. Full description at Econpapers || Download paper | |
| 2019 | The Way the Wind Blows: Direction of Airflow Energizes Consumers and Fuels Creative Engagement. (2019). Izadi, Anoosha ; Patrick, Vanessa M ; Rudd, Melanie. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:143-157. Full description at Econpapers || Download paper | |
| 2019 | Feel the Music! Exploring the Cross-modal Correspondence between Music and Haptic Perceptions of Softness. (2019). Imschloss, Monika ; Kuehnl, Christina. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:158-169. Full description at Econpapers || Download paper | |
| 2019 | Touching the Untouchable: Exploring Multi-Sensory Augmented Reality in the Context of Online Retailing. (2019). Heller, Jonas ; Keeling, Debbie I ; Mahr, Dominik ; de Ruyter, KO ; Chylinski, Mathew. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:219-234. Full description at Econpapers || Download paper | |
| 2019 | Examining Drivers of Brand Community Engagement: The Moderation of Product, Brand and Consumer Characteristics. (2019). Zheng, Shiyong ; Liao, Junyun ; Wang, Jintang. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:17:p:4672-:d:261578. Full description at Econpapers || Download paper | |
| 2019 | Researching marketing capabilities: reflections from academia. (2019). Morgan, Neil A. In: AMS Review. RePEc:spr:amsrev:v:9:y:2019:i:3:d:10.1007_s13162-019-00158-4. Full description at Econpapers || Download paper | |
| 2019 | Theoretical underpinnings of research in strategic marketing: a commentary. (2019). Varadarajan, Rajan. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:1:d:10.1007_s11747-018-0612-7. Full description at Econpapers || Download paper | |
| 2019 | Consumer journeys: developing consumer-based strategy. (2019). Price, Linda L ; Hamilton, Rebecca. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:2:d:10.1007_s11747-019-00636-y. Full description at Econpapers || Download paper | |
| 2019 | New vistas for marketing strategy: digital, data-rich, and developing market (D3) environments. (2019). Fang, Eric ; Sridhar, Shrihari. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:6:d:10.1007_s11747-019-00698-y. Full description at Econpapers || Download paper |
Recent citations received in 2018
| Year | Citing document | |
|---|---|---|
| 2018 | How to brand your private labels. (2018). Geyskens, Inge ; de Jong, Koen ; Dekimpe, Marnik G ; Keller, Kristopher O. In: Business Horizons. RePEc:eee:bushor:v:61:y:2018:i:3:p:487-496. Full description at Econpapers || Download paper | |
| 2018 | Are loyalty program members really engaged? Measuring customer engagement with loyalty programs. (2018). Bruneau, Virginie ; Zidda, Pietro ; Swaen, Valerie. In: Journal of Business Research. RePEc:eee:jbrese:v:91:y:2018:i:c:p:144-158. Full description at Econpapers || Download paper | |
| 2018 | Strategic customer engagement marketing: A decision making framework. (2018). Alvarez-Milan, Agarzelim ; Hinsch, Christian ; Rauschnabel, Philipp A ; Felix, Reto . In: Journal of Business Research. RePEc:eee:jbrese:v:92:y:2018:i:c:p:61-70. Full description at Econpapers || Download paper | |
| 2018 | Emerging trends in qualitative research. A focus on Social Media. (2018). Tuan, Annamaria ; Grandi, Sebastiano. In: MERCATI & COMPETITIVIT?. RePEc:fan:mcmcmc:v:html10.3280/mc2018-004002. Full description at Econpapers || Download paper | |
| 2018 | Organizational Performance and Sustainability: Exploring the Roles of IT Capabilities and Knowledge Management Capabilities. (2018). Malik, Aneela ; Shakir, Awais M ; Akram, Shakaib M ; Aljarallah, Amer M. In: Sustainability. RePEc:gam:jsusta:v:10:y:2018:i:10:p:3816-:d:177353. Full description at Econpapers || Download paper | |
| 2018 | The effect of traditionally marginalized groups in advertising on consumer response. (2018). Yang, Linyun W ; Stuart, Jennifer Ames ; Ruggs, Enrica N. In: Marketing Letters. RePEc:kap:mktlet:v:29:y:2018:i:3:d:10.1007_s11002-018-9468-3. Full description at Econpapers || Download paper | |
| 2018 | ||
| 2018 | Marketingâs identity crisis: itâs complicated. (2018). Ferrell, O C. In: AMS Review. RePEc:spr:amsrev:v:8:y:2018:i:1:d:10.1007_s13162-018-0114-2. Full description at Econpapers || Download paper | |
| 2018 | Review articles: purpose, process, and structure. (2018). Hulland, John ; Houston, Mark B ; Palmatier, Robert W. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:1:d:10.1007_s11747-017-0563-4. Full description at Econpapers || Download paper | |
| 2018 | The value of empirical generalizations in marketing. (2018). Hanssens, Dominique M. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:1:d:10.1007_s11747-017-0567-0. Full description at Econpapers || Download paper | |
| 2018 | Debates and assumptions about motion picture performance: a meta-analysis. (2018). Hadida, Allegre L ; Legoux, Renaud ; Carrillat, Franois A. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:2:d:10.1007_s11747-017-0561-6. Full description at Econpapers || Download paper | |
| 2018 | Making emerging phenomena a research priority. (2018). Yadav, Manjit S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:3:d:10.1007_s11747-017-0575-0. Full description at Econpapers || Download paper | |
| 2018 | Building and leveraging sports brands: evidence from 50 years of German professional soccer. (2018). Hammerschmidt, Maik ; Heerde, Harald J ; Hattula, Stefan ; Wetzel, Hauke A. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:4:d:10.1007_s11747-018-0580-y. Full description at Econpapers || Download paper | |
| 2018 | Unstructured data in marketing. (2018). Marinova, Detelina ; Balducci, Bitty. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:4:d:10.1007_s11747-018-0581-x. Full description at Econpapers || Download paper | |
| 2018 | Online group influence and digital product consumption. (2018). Tan, Yong ; Qi, Jiayin ; Thomas, Ellen ; Mu, Jifeng. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:5:d:10.1007_s11747-018-0578-5. Full description at Econpapers || Download paper | |
| 2018 | How the frequency and amount of corporate donations affect consumer perception and behavioral responses. (2018). He, Yanqun ; Jin, Liyin. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:6:d:10.1007_s11747-018-0584-7. Full description at Econpapers || Download paper | |
| 2018 | The emotional reviewâreward effect: how do reviews increase impulsivity?. (2018). Mahr, Dominik ; Aguirre, Elizabeth ; Grewal, Dhruv ; Motyka, Scott ; Wetzels, Martin ; Ruyter, KO. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:6:d:10.1007_s11747-018-0585-6. Full description at Econpapers || Download paper | |
| 2018 | Advancing marketing strategy research. (2018). Palmatier, Robert W. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:6:d:10.1007_s11747-018-0595-4. Full description at Econpapers || Download paper |
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