Citation analysis for Marketing Letters / Springer

Citation Profile [Updated: 2025-10-23 16:37:32]

5 Years H Index

Impact Factor (IF)

0.59

5 Years IF

0.8

Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators

Raw Data

	IF	AIF	CIF	IF5	DOC	CDO	CIT	NCI	CCU	D2Y	C2Y	D5Y	C5Y	SC	%SC	CiY	II	AII
2003	0	0.43	0	0	5	5	80		1	0		0			0		0	0.21
2004	0	0.48	0.11	0	14	19	241		3	5		5		1	0		0	0.22
2005	0.42	0.51	0.16	0.42	31	50	591	8	11	19	8	19	8	2	25		0	0.23
2006	0.2	0.5	0.18	0.22	18	68	653	12	23	45	9	50	11	3	25	1	0.06	0.22
2007	0.24	0.45	0.23	0.29	20	88	306	20	43	49	12	68	20	1	5		0	0.2
2008	0.26	0.47	0.58	0.67	30	118	556	69	112	38	10	88	59	9	13	7	0.23	0.22
2009	0.3	0.46	0.54	0.6	22	140	241	76	188	50	15	113	68	6	7.9	1	0.05	0.23
2010	0.87	0.46	0.82	0.91	28	168	289	138	326	52	45	121	110	4	2.9	7	0.25	0.2
2011	0.36	0.51	0.51	0.53	27	195	223	99	426	50	18	118	62	8	8.1		0	0.23
2012	0.31	0.5	0.69	0.63	69	264	798	182	608	55	17	127	80	35	19.2	4	0.06	0.21
2013	0.32	0.54	0.68	0.61	32	296	281	202	810	96	31	176	107	13	6.4		0	0.24
2014	0.54	0.53	0.69	0.54	34	330	323	228	1038	101	55	178	97	27	11.8	3	0.09	0.22
2015	0.52	0.53	0.78	0.61	48	378	509	293	1331	66	34	190	116	29	9.9	3	0.06	0.22
2016	0.46	0.51	0.86	0.66	16	394	47	339	1670	82	38	210	138	6	1.8		0	0.2
2017	0.61	0.52	0.91	0.74	49	443	311	401	2071	64	39	199	147	44	11	2	0.04	0.21
2018	0.32	0.53	0.87	0.65	36	479	187	417	2488	65	21	179	116	31	7.4	2	0.06	0.22
2019	0.44	0.54	0.88	0.57	26	505	154	444	2932	85	37	183	104	18	4.1	5	0.19	0.21
2020	0.71	0.64	1.03	0.78	40	545	196	563	3495	62	44	175	136	34	6	15	0.38	0.3
2021	0.73	0.74	1.26	0.9	39	584	139	737	4232	66	48	167	151	39	5.3	26	0.67	0.27
2022	0.87	0.74	1.15	0.92	50	634	110	729	4961	79	69	190	174	42	5.8	31	0.62	0.22
2023	0.76	0.71	0.92	0.84	49	683	44	626	5587	89	68	191	161	34	5.4	5	0.1	0.2
2024	0.59	0.87	0.78	0.8	45	728	2	568	6155	99	58	204	163	32	5.6	2	0.04	0.25

IF:	Two years Impact Factor: C2Y / D2Y
AIF:	Average Impact Factor for all series in RePEc in year y
CIF:	Cumulative impact factor
IF5:	Five years Impact Factor: C5Y / D5Y
DOC:	Number of documents published in year y
CDO:	Cumulative number of documents published until year y
CIT:	Number of citations to papers published in year y
NCI:	Number of citations in year y
CCU:	Cumulative number of citations to papers published until year y
D2Y:	Number of articles published in y-1 plus y-2
C2Y:	Cites in y to articles published in y-1 plus y-2
D5Y:	Number of articles published in y-1 until y-5
C5Y:	Cites in y to articles published in y-1 until y-5
SC:	selft citations in y to articles published in y-1 plus y-2
%SC:	Percentage of selft citations in y to articles published in y-1 plus y-2
CiY:	Cites in year y to documents published in year y
II:	Immediacy Index: CiY / Documents.
AII:	Average Immediacy Index for series in RePEc in year y

50 most cited documents in this series

#	Year	Title	Cited
1	2006	Some antecedents and outcomes of brand love. (2006). Carroll, Barbara ; Ahuvia, Aaron. In: Marketing Letters. RePEc:kap:mktlet:v:17:y:2006:i:2:p:79-89. Full description at Econpapers \|\| Download paper	282
2	2012	Beyond nudges: Tools of a choice architecture. (2012). Goldstein, Daniel ; dellaert, benedict ; Schkade, David ; Fox, Craig ; Shu, Suzanne ; Wansink, Brian ; Larrick, Richard ; Payne, John ; Haubl, Gerald ; Johnson, Eric ; Peters, Ellen ; Weber, Elke. In: Marketing Letters. RePEc:kap:mktlet:v:23:y:2012:i:2:p:487-504. Full description at Econpapers \|\| Download paper	125
3	2004	Response Rate and Response Quality of Internet-Based Surveys: An Experimental Study. (2004). de Ruyter, Ko ; Oosterveld, Paul ; Wetzels, Martin ; Deutskens, Elisabeth . In: Marketing Letters. RePEc:kap:mktlet:v:15:y:2004:i:1:p:21-36. Full description at Econpapers \|\| Download paper	99
4	2015	Exploring the relationship between corporate social responsibility and firm innovation. (2015). Luo, Xueming ; Du, Shuili. In: Marketing Letters. RePEc:kap:mktlet:v:26:y:2015:i:4:p:703-714. Full description at Econpapers \|\| Download paper	94
5	2005	Consumer Segments Based on Attitudes Toward Luxury: Empirical Evidence from Twenty Countries. (2005). Czellar, Sandor ; Laurent, Gilles ; Dubois, Bernard. In: Marketing Letters. RePEc:kap:mktlet:v:16:y:2005:i:2:p:115-128. Full description at Econpapers \|\| Download paper	81
6	2008	Putting one-to-one marketing to work: Personalization, customization, and choice. (2008). zhang, zhong ; KUMAR, VIKAS ; jing, bing ; Ghose, Anindya ; Arora, Neeraj ; Joshi, Yogesh ; Su, Meng ; Dreze, Xavier ; Hess, James ; Thomas, Jacquelyn ; Neslin, Scott ; Sajeesh, S. ; Iyengar, Raghuram ; Syam, Niladri ; Lurie, Nicholas . In: Marketing Letters. RePEc:kap:mktlet:v:19:y:2008:i:3:p:305-321. Full description at Econpapers \|\| Download paper	80
7	2005	The Firms Management of Social Interactions. (2005). shi, mengze ; Das, Sanjiv ; Mayzlin, Dina ; Godes, David ; Dellarocas, Chrysanthos ; Pfeiffer, Bruce ; Libai, Barak ; Chen, Yubo ; Sen, Subrata ; Verlegh, Peeter . In: Marketing Letters. RePEc:kap:mktlet:v:16:y:2005:i:3:p:415-428. Full description at Econpapers \|\| Download paper	74
8	2008	Modeling social interactions: Identification, empirical methods and policy implications. (2008). Tucker, Catherine ; Nair, Harikesh ; Manchanda, Puneet ; Dodds, Peter ; Bothner, Matthew ; Hosanagar, Kartik ; Godes, David ; Hartmann, Wesley . In: Marketing Letters. RePEc:kap:mktlet:v:19:y:2008:i:3:p:287-304. Full description at Econpapers \|\| Download paper	74
9	2007	The price-perceived quality relationship: A meta-analytic review and assessment of its determinants. (2007). Hofmann, Julian ; Volckner, Franziska. In: Marketing Letters. RePEc:kap:mktlet:v:18:y:2007:i:3:p:181-196. Full description at Econpapers \|\| Download paper	70
10	2019	Eliza in the uncanny valley: anthropomorphizing consumer robots increases their perceived warmth but decreases liking. (2019). Kim, Seo Young ; Thalmann, Nadia M ; Schmitt, Bernd H. In: Marketing Letters. RePEc:kap:mktlet:v:30:y:2019:i:1:d:10.1007_s11002-019-09485-9. Full description at Econpapers \|\| Download paper	68
11	2015	How collinearity affects mixture regression results. (2015). Ringle, Christian ; Sarstedt, Marko ; Becker, Jan-Michael ; Volckner, Franziska. In: Marketing Letters. RePEc:kap:mktlet:v:26:y:2015:i:4:p:643-659. Full description at Econpapers \|\| Download paper	67
12	2008	Getting too personal: Reactance to highly personalized email solicitations. (2008). White, Tiffany ; Shavitt, Sharon ; Thorbjornsen, Helge ; Zahay, Debra. In: Marketing Letters. RePEc:kap:mktlet:v:19:y:2008:i:1:p:39-50. Full description at Econpapers \|\| Download paper	66
13	2012	Understanding consumersâ multichannel choices across the different stages of the buying process. (2012). Verhoef, Peter ; Gensler, Sonja ; Bohm, Martin. In: Marketing Letters. RePEc:kap:mktlet:v:23:y:2012:i:4:p:987-1003. Full description at Econpapers \|\| Download paper	63
14	2006	An empirical comparison of methods for measuring consumersâ willingness to pay. (2006). Voelckner, Franziska . In: Marketing Letters. RePEc:kap:mktlet:v:17:y:2006:i:2:p:137-149. Full description at Econpapers \|\| Download paper	60
15	2006	The no-choice option and dual response choice designs. (2006). Karniouchina, Ekaterina ; Severin, Valerie ; Uldry, Pierre-Francois ; Brazell, Jeff ; Diener, Christopher ; Moore, William . In: Marketing Letters. RePEc:kap:mktlet:v:17:y:2006:i:4:p:255-268. Full description at Econpapers \|\| Download paper	59
16	2005	Recent Progress on Endogeneity in Choice Modeling. (2005). Waldman, Donald ; Train, Kenneth ; Hensher, David ; Greene, William ; Fiebig, Denzil ; Cameron, Trudy ; Carson, Richard ; Brownstone, David ; Louviere, Jordan ; DeShazo, J. ; Bhat, Chandra ; Ben-Akiva, Moshe. In: Marketing Letters. RePEc:kap:mktlet:v:16:y:2005:i:3:p:255-265. Full description at Econpapers \|\| Download paper	58
17	2008	Risk, uncertainty and discrete choice models. (2008). Wakker, Peter ; Train, Kenneth ; Picard, Nathalie ; Moffatt, Peter ; McFadden, Daniel ; Magnac, Thierry ; Holt, Charles ; de Palma, AndrÃ© ; Brownstone, David ; Ben-Akiva, Moshe ; Walker, Joan. In: Marketing Letters. RePEc:kap:mktlet:v:19:y:2008:i:3:p:269-285. Full description at Econpapers \|\| Download paper	54
18	2017	Brand love: development and validation of a practical scale. (2017). Bagozzi, Richard P ; Batra, Rajeev ; Ahuvia, Aaron. In: Marketing Letters. RePEc:kap:mktlet:v:28:y:2017:i:1:d:10.1007_s11002-016-9406-1. Full description at Econpapers \|\| Download paper	53
19	2007	Affective responses to service failure: Anger, regret, and retaliatory versus conciliatory responses. (2007). Cole, Catherine ; Bonifield, Carolyn . In: Marketing Letters. RePEc:kap:mktlet:v:18:y:2007:i:1:p:85-99. Full description at Econpapers \|\| Download paper	52
20	2008	Product uniqueness as a driver of customer utility in mass customization. (2008). Franke, Nikolaus ; Schreier, Martin. In: Marketing Letters. RePEc:kap:mktlet:v:19:y:2008:i:2:p:93-107. Full description at Econpapers \|\| Download paper	48
21	2005	Statistical Analysis of Choice Experiments and Surveys. (2005). Willis, Robert ; Winter, Joachim ; Molinari, Francesca ; McFadden, Daniel ; Matzkin, Rosa ; Lewbel, Arthur ; Dominitz, Jeff ; Schwarz, Norbert ; Caro, Francis ; Jun, Byung-Hill ; Bemmaor, Albert . In: Marketing Letters. RePEc:kap:mktlet:v:16:y:2005:i:3:p:183-196. Full description at Econpapers \|\| Download paper	48
22	2006	Brand value creation: Analysis of the Interbrand-Business Week brand value rankings. (2006). Keh, Hean Tat ; Chu, Sing Fat. In: Marketing Letters. RePEc:kap:mktlet:v:17:y:2006:i:4:p:323-331. Full description at Econpapers \|\| Download paper	47
23	2009	Coping with a natural disaster: Losses, emotions, and impulsive and compulsive buying. (2009). Lacey, Russell ; Kennett-Hensel, Pamela ; Sneath, Julie. In: Marketing Letters. RePEc:kap:mktlet:v:20:y:2009:i:1:p:45-60. Full description at Econpapers \|\| Download paper	46
24	2007	Lead users and the adoption and diffusion of new products: Insights from two extreme sports communities. (2007). Oberhauser, Stefan ; Prugl, Reinhard ; Schreier, Martin. In: Marketing Letters. RePEc:kap:mktlet:v:18:y:2007:i:1:p:15-30. Full description at Econpapers \|\| Download paper	45
25	2015	Advancing research on loyalty programs: a future research agenda. (2015). Dorotic, Matilda ; Basso, Leonardo ; Zhang, Jie ; Breugelmans, Els ; Minnema, Alec ; Mijnlieff, Willem ; Bijmolt, Tammo ; Kopalle, Praveen ; Wunderlich, Nancy . In: Marketing Letters. RePEc:kap:mktlet:v:26:y:2015:i:2:p:127-139. Full description at Econpapers \|\| Download paper	45
26	2014	The impact of buyerâseller relationships and reference prices on the effectiveness of the pay what you want pricing mechanism. (2014). Stegemann, Manuel ; Kaufmann, Katharina ; Kim, Ju-Young. In: Marketing Letters. RePEc:kap:mktlet:v:25:y:2014:i:4:p:409-423. Full description at Econpapers \|\| Download paper	43
27	2005	Models of Multi-Category Choice Behavior. (2005). Rao, Vithala ; Boatwright, Peter ; Seetharaman, P. ; Mehta, Nitin ; Ainslie, Andrew ; Strijnev, Andrei ; Chan, Tat ; Chib, Siddhartha ; Gupta, Sachin. In: Marketing Letters. RePEc:kap:mktlet:v:16:y:2005:i:3:p:239-254. Full description at Econpapers \|\| Download paper	42
28	2005	The Psychology of Intertemporal Discounting: Why are Distant Events Valued Differently from Proximal Ones?. (2005). Zauberman, Gal ; Soman, Dilip ; Read, Daniel ; Mitchell, Andrew ; Trope, Yaacov ; Sawyer, Alan ; Li, Xiuping ; Frederick, Shane ; Moreau, Page ; Wertenbroch, Klaus ; Lynch, John ; Ainslie, George. In: Marketing Letters. RePEc:kap:mktlet:v:16:y:2005:i:3:p:347-360. Full description at Econpapers \|\| Download paper	39
29	2010	Iâll have the ice cream soon and the vegetables later: A study of online grocery purchases and order lead time. (2010). Milkman, Katherine ; Rogers, Todd ; Bazerman, Max. In: Marketing Letters. RePEc:kap:mktlet:v:21:y:2010:i:1:p:17-35. Full description at Econpapers \|\| Download paper	38
30	2013	Brand personality: A meta-analytic review of antecedents and consequences. (2013). Stokburger-Sauer, Nicola ; Eisend, Martin. In: Marketing Letters. RePEc:kap:mktlet:v:24:y:2013:i:3:p:205-216. Full description at Econpapers \|\| Download paper	36
31	2013	Customization of online advertising: The role of intrusiveness. (2013). Doorn, Jenny ; Hoekstra, Janny . In: Marketing Letters. RePEc:kap:mktlet:v:24:y:2013:i:4:p:339-351. Full description at Econpapers \|\| Download paper	36
32	2006	An exploratory analysis of the determinants of cooperative advertising participation rates. (2006). Nagler, Matthew. In: Marketing Letters. RePEc:kap:mktlet:v:17:y:2006:i:2:p:91-102. Full description at Econpapers \|\| Download paper	35
33	2008	Beyond conjoint analysis: Advances in preference measurement. (2008). Rao, Vithala ; Orlin, James ; Feinberg, Fred ; Bradlow, Eric ; Dahan, Ely ; Feit, Eleanor ; Evgeniou, Theodoros ; Hui, Sam ; Toubia, Olivier ; Netzer, Oded ; Johnson, Joseph ; Liechty, John. In: Marketing Letters. RePEc:kap:mktlet:v:19:y:2008:i:3:p:337-354. Full description at Econpapers \|\| Download paper	35
34	2014	How do firms make money selling digital goods online?. (2014). Lewis, Randall ; Goldstein, Daniel ; Goldfarb, Avi ; Bonatti, Alessandro ; Lambrecht, Anja ; Rao, Anita ; Ghose, Anindya ; Yao, Song ; Sahni, Navdeep . In: Marketing Letters. RePEc:kap:mktlet:v:25:y:2014:i:3:p:331-341. Full description at Econpapers \|\| Download paper	34
35	2004	Responsiveness of Physician Prescription Behavior to Salesforce Effort: An Individual Level Analysis. (2004). Chintagunta, Pradeep ; Manchanda, Puneet. In: Marketing Letters. RePEc:kap:mktlet:v:15:y:2004:i:2_3:p:129-145. Full description at Econpapers \|\| Download paper	34
36	2010	Empirical models of manufacturer-retailer interaction: A review and agenda for future research. (2010). Wilbur, Kenneth ; draganska, michaela ; Ailawadi, Kusum ; Sudhir, K. ; Zhang, Jie ; Bradlow, Eric ; Nijs, Vincent ; Rooderkerk, Robert . In: Marketing Letters. RePEc:kap:mktlet:v:21:y:2010:i:3:p:273-285. Full description at Econpapers \|\| Download paper	32
37	2003	Successful New Product Pricing Practices: A Contingency Approach. (2003). Debruyne, Marion ; Theo M. M. Verhallen, ; Frambach, Ruud T. ; Ingenbleek, Paul . In: Marketing Letters. RePEc:kap:mktlet:v:14:y:2003:i:4:p:289-305. Full description at Econpapers \|\| Download paper	32
38	2015	They are not all same: variations in Asian consumersâ value perceptions of luxury brands. (2015). Shukla, Paurav ; Banerjee, Madhumita ; Singh, Jaywant. In: Marketing Letters. RePEc:kap:mktlet:v:26:y:2015:i:3:p:265-278. Full description at Econpapers \|\| Download paper	32
39	2012	Priceâquality relationship in the presence of asymmetric dynamic reference quality effects. (2012). Gavious, Arieh ; Lowengart, Oded. In: Marketing Letters. RePEc:kap:mktlet:v:23:y:2012:i:1:p:137-161. Full description at Econpapers \|\| Download paper	32
40	2021	A first look at online reputation on Airbnb, where every stay is above average. (2021). Byers, John W ; Zervas, Georgios ; Proserpio, Davide. In: Marketing Letters. RePEc:kap:mktlet:v:32:y:2021:i:1:d:10.1007_s11002-020-09546-4. Full description at Econpapers \|\| Download paper	31
41	2013	The nature of an apology: An experimental study on how to apologize after a service failure. (2013). Kaiser, Susanne ; Roschk, Holger. In: Marketing Letters. RePEc:kap:mktlet:v:24:y:2013:i:3:p:293-309. Full description at Econpapers \|\| Download paper	31
42	2012	Process and context in choice models. (2012). Picard, Nathalie ; Pakes, Ariel ; McFadden, Daniel ; Manski, Charles ; Fukuda, Daisuke ; Fosgerau, Mogens ; Durlauf, Steven ; de Lapparent, Matthieu ; de Palma, AndrÃ© ; Chiappori, Pierre ; Ben-Akiva, Moshe ; Abou-Zeid, Maya ; Hess, Stephane ; Walker, Joan. In: Marketing Letters. RePEc:kap:mktlet:v:23:y:2012:i:2:p:439-456. Full description at Econpapers \|\| Download paper	30
43	2007	Age-related differences in responses to affective vs. rational ads for hedonic vs. utilitarian products. (2007). Williams, Patti ; Lau-Gesk, Loraine ; Drolet, Aimee. In: Marketing Letters. RePEc:kap:mktlet:v:18:y:2007:i:4:p:211-221. Full description at Econpapers \|\| Download paper	30
44	2010	Here or there? Consumer reactions to corporate social responsibility initiatives: Egocentric tendencies and their moderators. (2010). Russell, Dale. In: Marketing Letters. RePEc:kap:mktlet:v:21:y:2010:i:1:p:65-81. Full description at Econpapers \|\| Download paper	30
45	2015	Appropriate use of single-item measures is here to stay. (2015). Bergkvist, Lars. In: Marketing Letters. RePEc:kap:mktlet:v:26:y:2015:i:3:p:245-255. Full description at Econpapers \|\| Download paper	28
46	2006	Can good marketing carry a bad product? Evidence from the motion picture industry. (2006). Hennig-Thurau, Thorsten ; Sridhar, Shrihari ; Houston, Mark. In: Marketing Letters. RePEc:kap:mktlet:v:17:y:2006:i:3:p:205-219. Full description at Econpapers \|\| Download paper	28
47	2005	Spatial Models in Marketing. (2005). Bronnenberg, Bart ; Russell, Gary ; Hofstede, Frankel ; Bradlow, Eric ; Bell, David ; Sismeiro, Catarina ; Duvvuri, Sri ; Yang, Sha ; Thomadsen, Raphael ; Arora, Neeraj. In: Marketing Letters. RePEc:kap:mktlet:v:16:y:2005:i:3:p:267-278. Full description at Econpapers \|\| Download paper	28
48	2004	Building Brands through Brand Alliances: Does a Second Ally Help?. (2004). Voss, Kevin E. ; Gammoh, Bashar S.. In: Marketing Letters. RePEc:kap:mktlet:v:15:y:2004:i:2_3:p:147-159. Full description at Econpapers \|\| Download paper	28
49	2006	When giving some away makes sense to jump-start the diffusion process. (2006). Esteban-Bravo, Mercedes ; Lehmann, Donald. In: Marketing Letters. RePEc:kap:mktlet:v:17:y:2006:i:4:p:243-254. Full description at Econpapers \|\| Download paper	27
50	2012	Spillover effects of ingredient branded strategies on brand choice: A field study. (2012). Swaminathan, Vanitha ; Reddy, Srinivas ; Dommer, Sara . In: Marketing Letters. RePEc:kap:mktlet:v:23:y:2012:i:1:p:237-251. Full description at Econpapers \|\| Download paper	27

50 most relevant documents in this series (papers most cited in the last two years)

#	Year	Title	Cited
1	2006	Some antecedents and outcomes of brand love. (2006). Carroll, Barbara ; Ahuvia, Aaron. In: Marketing Letters. RePEc:kap:mktlet:v:17:y:2006:i:2:p:79-89. Full description at Econpapers \|\| Download paper	71
2	2019	Eliza in the uncanny valley: anthropomorphizing consumer robots increases their perceived warmth but decreases liking. (2019). Kim, Seo Young ; Thalmann, Nadia M ; Schmitt, Bernd H. In: Marketing Letters. RePEc:kap:mktlet:v:30:y:2019:i:1:d:10.1007_s11002-019-09485-9. Full description at Econpapers \|\| Download paper	43
3	2015	How collinearity affects mixture regression results. (2015). Ringle, Christian ; Sarstedt, Marko ; Becker, Jan-Michael ; Volckner, Franziska. In: Marketing Letters. RePEc:kap:mktlet:v:26:y:2015:i:4:p:643-659. Full description at Econpapers \|\| Download paper	41
4	2015	Exploring the relationship between corporate social responsibility and firm innovation. (2015). Luo, Xueming ; Du, Shuili. In: Marketing Letters. RePEc:kap:mktlet:v:26:y:2015:i:4:p:703-714. Full description at Econpapers \|\| Download paper	34
5	2012	Beyond nudges: Tools of a choice architecture. (2012). Goldstein, Daniel ; dellaert, benedict ; Schkade, David ; Fox, Craig ; Shu, Suzanne ; Wansink, Brian ; Larrick, Richard ; Payne, John ; Haubl, Gerald ; Johnson, Eric ; Peters, Ellen ; Weber, Elke. In: Marketing Letters. RePEc:kap:mktlet:v:23:y:2012:i:2:p:487-504. Full description at Econpapers \|\| Download paper	24
6	2017	Brand love: development and validation of a practical scale. (2017). Bagozzi, Richard P ; Batra, Rajeev ; Ahuvia, Aaron. In: Marketing Letters. RePEc:kap:mktlet:v:28:y:2017:i:1:d:10.1007_s11002-016-9406-1. Full description at Econpapers \|\| Download paper	23
7	2022	Crypto-marketing: how non-fungible tokens (NFTs) challenge traditional marketing. (2022). Rohlfsen, Felicia ; Bellis, Emanuel ; Reibstein, David ; Lamberton, Cait ; Schmitt, Bernd ; Hofstetter, Reto ; Clegg, Melanie ; Brandes, Leif ; Zhang, John Z. In: Marketing Letters. RePEc:kap:mktlet:v:33:y:2022:i:4:d:10.1007_s11002-022-09639-2. Full description at Econpapers \|\| Download paper	23
8	2021	A first look at online reputation on Airbnb, where every stay is above average. (2021). Byers, John W ; Zervas, Georgios ; Proserpio, Davide. In: Marketing Letters. RePEc:kap:mktlet:v:32:y:2021:i:1:d:10.1007_s11002-020-09546-4. Full description at Econpapers \|\| Download paper	18
9	2004	Response Rate and Response Quality of Internet-Based Surveys: An Experimental Study. (2004). de Ruyter, Ko ; Oosterveld, Paul ; Wetzels, Martin ; Deutskens, Elisabeth . In: Marketing Letters. RePEc:kap:mktlet:v:15:y:2004:i:1:p:21-36. Full description at Econpapers \|\| Download paper	18
10	2009	Coping with a natural disaster: Losses, emotions, and impulsive and compulsive buying. (2009). Lacey, Russell ; Kennett-Hensel, Pamela ; Sneath, Julie. In: Marketing Letters. RePEc:kap:mktlet:v:20:y:2009:i:1:p:45-60. Full description at Econpapers \|\| Download paper	18
11	2020	Consumer decisions with artificially intelligent voice assistants. (2020). Oppewal, Harmen ; Donkers, Bas ; dellaert, benedict ; Karmarkar, Uma R ; Baker, Tom ; Haubl, Gerald ; Arentze, Theo A ; Schmitt, Bernd H ; Shu, Suzanne B ; Spiller, Stephen A ; Fast, Nathanael J ; Steffel, Mary ; Diehl, Kristin ; Schroeder, Juliana ; Johnson, Heidi. In: Marketing Letters. RePEc:kap:mktlet:v:31:y:2020:i:4:d:10.1007_s11002-020-09537-5. Full description at Econpapers \|\| Download paper	16
12	2020	Like, Comment, or Share? Self-presentation vs. brand relationships as drivers of social media engagement choices. (2020). Labrecque, Lauren I ; Swani, Kunal. In: Marketing Letters. RePEc:kap:mktlet:v:31:y:2020:i:2:d:10.1007_s11002-020-09518-8. Full description at Econpapers \|\| Download paper	15
13	2021	Blockchain: a game changer for marketers?. (2021). Gleim, Mark R ; Stevens, Jennifer L. In: Marketing Letters. RePEc:kap:mktlet:v:32:y:2021:i:1:d:10.1007_s11002-021-09557-9. Full description at Econpapers \|\| Download paper	12
14	2005	Consumer Segments Based on Attitudes Toward Luxury: Empirical Evidence from Twenty Countries. (2005). Czellar, Sandor ; Laurent, Gilles ; Dubois, Bernard. In: Marketing Letters. RePEc:kap:mktlet:v:16:y:2005:i:2:p:115-128. Full description at Econpapers \|\| Download paper	12
15	2008	Getting too personal: Reactance to highly personalized email solicitations. (2008). White, Tiffany ; Shavitt, Sharon ; Thorbjornsen, Helge ; Zahay, Debra. In: Marketing Letters. RePEc:kap:mktlet:v:19:y:2008:i:1:p:39-50. Full description at Econpapers \|\| Download paper	12
16	2008	Putting one-to-one marketing to work: Personalization, customization, and choice. (2008). zhang, zhong ; KUMAR, VIKAS ; jing, bing ; Ghose, Anindya ; Arora, Neeraj ; Joshi, Yogesh ; Su, Meng ; Dreze, Xavier ; Hess, James ; Thomas, Jacquelyn ; Neslin, Scott ; Sajeesh, S. ; Iyengar, Raghuram ; Syam, Niladri ; Lurie, Nicholas . In: Marketing Letters. RePEc:kap:mktlet:v:19:y:2008:i:3:p:305-321. Full description at Econpapers \|\| Download paper	12
17	2012	Understanding consumersâ multichannel choices across the different stages of the buying process. (2012). Verhoef, Peter ; Gensler, Sonja ; Bohm, Martin. In: Marketing Letters. RePEc:kap:mktlet:v:23:y:2012:i:4:p:987-1003. Full description at Econpapers \|\| Download paper	12
18	2007	Affective responses to service failure: Anger, regret, and retaliatory versus conciliatory responses. (2007). Cole, Catherine ; Bonifield, Carolyn . In: Marketing Letters. RePEc:kap:mktlet:v:18:y:2007:i:1:p:85-99. Full description at Econpapers \|\| Download paper	12
19	2020	Using technology to bring online convenience to offline shopping. (2020). Geyskens, Inge ; Dekimpe, Marnik G ; Gielens, Katrijn. In: Marketing Letters. RePEc:kap:mktlet:v:31:y:2020:i:1:d:10.1007_s11002-019-09508-5. Full description at Econpapers \|\| Download paper	12
20	2007	The price-perceived quality relationship: A meta-analytic review and assessment of its determinants. (2007). Hofmann, Julian ; Volckner, Franziska. In: Marketing Letters. RePEc:kap:mktlet:v:18:y:2007:i:3:p:181-196. Full description at Econpapers \|\| Download paper	11
21	2013	Customization of online advertising: The role of intrusiveness. (2013). Doorn, Jenny ; Hoekstra, Janny . In: Marketing Letters. RePEc:kap:mktlet:v:24:y:2013:i:4:p:339-351. Full description at Econpapers \|\| Download paper	11
22	2020	The past, present, and future of brand research. (2020). Oh, Travis Tae ; Neslin, Scott A ; Keller, Kevin Lane ; Lehmann, Donald R ; Reibstein, David J. In: Marketing Letters. RePEc:kap:mktlet:v:31:y:2020:i:2:d:10.1007_s11002-020-09524-w. Full description at Econpapers \|\| Download paper	11
23	2020	The past, present, and future of consumer research. (2020). Holbrook, Morris B ; Malter, Maayan S ; Parker, Jeffrey R ; Lehmann, Donald R ; Kahn, Barbara E. In: Marketing Letters. RePEc:kap:mktlet:v:31:y:2020:i:2:d:10.1007_s11002-020-09526-8. Full description at Econpapers \|\| Download paper	11
24	2008	Product uniqueness as a driver of customer utility in mass customization. (2008). Franke, Nikolaus ; Schreier, Martin. In: Marketing Letters. RePEc:kap:mktlet:v:19:y:2008:i:2:p:93-107. Full description at Econpapers \|\| Download paper	10
25	2006	The no-choice option and dual response choice designs. (2006). Karniouchina, Ekaterina ; Severin, Valerie ; Uldry, Pierre-Francois ; Brazell, Jeff ; Diener, Christopher ; Moore, William . In: Marketing Letters. RePEc:kap:mktlet:v:17:y:2006:i:4:p:255-268. Full description at Econpapers \|\| Download paper	10
26	2012	Priceâquality relationship in the presence of asymmetric dynamic reference quality effects. (2012). Gavious, Arieh ; Lowengart, Oded. In: Marketing Letters. RePEc:kap:mktlet:v:23:y:2012:i:1:p:137-161. Full description at Econpapers \|\| Download paper	10
27	2014	Product recalls and the moderating role of brand commitment. (2014). Ross, William ; Srivastava, Rajendra ; Grewal, Rajdeep ; Germann, Frank. In: Marketing Letters. RePEc:kap:mktlet:v:25:y:2014:i:2:p:179-191. Full description at Econpapers \|\| Download paper	9
28	2017	The impact of corporate social responsibility on customer attitudes and retentionâthe moderating role of brand success indicators. (2017). Verhoef, Peter C ; Bugel, Marnix S ; Onrust, Marjolijn ; Doorn, Jenny. In: Marketing Letters. RePEc:kap:mktlet:v:28:y:2017:i:4:d:10.1007_s11002-017-9433-6. Full description at Econpapers \|\| Download paper	9
29	2015	Appropriate use of single-item measures is here to stay. (2015). Bergkvist, Lars. In: Marketing Letters. RePEc:kap:mktlet:v:26:y:2015:i:3:p:245-255. Full description at Econpapers \|\| Download paper	9
30	2022	Speaking the same language: the power of words in crowdfunding success and failure. (2022). Bao, Ziru ; Liu, Shuman ; Peng, Ling ; Cui, Geng. In: Marketing Letters. RePEc:kap:mktlet:v:33:y:2022:i:2:d:10.1007_s11002-021-09595-3. Full description at Econpapers \|\| Download paper	9
31	2014	How do firms make money selling digital goods online?. (2014). Lewis, Randall ; Goldstein, Daniel ; Goldfarb, Avi ; Bonatti, Alessandro ; Lambrecht, Anja ; Rao, Anita ; Ghose, Anindya ; Yao, Song ; Sahni, Navdeep . In: Marketing Letters. RePEc:kap:mktlet:v:25:y:2014:i:3:p:331-341. Full description at Econpapers \|\| Download paper	8
32	2015	They are not all same: variations in Asian consumersâ value perceptions of luxury brands. (2015). Shukla, Paurav ; Banerjee, Madhumita ; Singh, Jaywant. In: Marketing Letters. RePEc:kap:mktlet:v:26:y:2015:i:3:p:265-278. Full description at Econpapers \|\| Download paper	8
33	2021	Sad but smiling? How the combination of happy victim images and sad message appeals increase prosocial behavior. (2021). Paramita, Widya ; Septianto, Felix. In: Marketing Letters. RePEc:kap:mktlet:v:32:y:2021:i:1:d:10.1007_s11002-020-09553-5. Full description at Econpapers \|\| Download paper	8
34	2020	Speciesism: an obstacle to AI and robot adoption. (2020). Schmitt, Bernd. In: Marketing Letters. RePEc:kap:mktlet:v:31:y:2020:i:1:d:10.1007_s11002-019-09499-3. Full description at Econpapers \|\| Download paper	8
35	2023	Customer satisfaction, loyalty behaviors, and firm financial performance: what 40 years of research tells us. (2023). Bosukonda, Narendra ; Shaik, Muzeeb ; Blut, Markus ; Han, Kyuhong ; Frennea, Carly ; Mittal, Vikas ; Sridhar, Shrihari. In: Marketing Letters. RePEc:kap:mktlet:v:34:y:2023:i:2:d:10.1007_s11002-023-09671-w. Full description at Econpapers \|\| Download paper	7
36	2022	Language matters: humanizing service robots through the use of language during the COVID-19 pandemic. (2022). Kumar, Smriti ; Scott, Maura L ; Mende, Martin ; Miller, Elizabeth G. In: Marketing Letters. RePEc:kap:mktlet:v:33:y:2022:i:4:d:10.1007_s11002-022-09630-x. Full description at Econpapers \|\| Download paper	7
37	2015	Implications of minimum contract durations on customer retention. (2015). Spann, Martin ; Schulze, Timo ; Becker, Jan. In: Marketing Letters. RePEc:kap:mktlet:v:26:y:2015:i:4:p:579-592. Full description at Econpapers \|\| Download paper	7
38	2017	Do green packages lead to misperceptions? The influence of package colors on consumersâ perceptions of brands with environmental claims. (2017). Seo, Joon Yong ; Scammon, Debra L. In: Marketing Letters. RePEc:kap:mktlet:v:28:y:2017:i:3:d:10.1007_s11002-017-9420-y. Full description at Econpapers \|\| Download paper	7
39	2006	An empirical comparison of methods for measuring consumersâ willingness to pay. (2006). Voelckner, Franziska . In: Marketing Letters. RePEc:kap:mktlet:v:17:y:2006:i:2:p:137-149. Full description at Econpapers \|\| Download paper	7
40	2020	Autonomy in consumer choice. (2020). Parker, Jeffrey R ; Nave, Gideon ; Zwebner, Yonat ; Lehmann, Donald R ; Zheng, Yanmei ; Bhattacharjee, Amit ; Puntoni, Stefano ; Barasch, Alixandra ; Matz, Sandra ; Schrift, Rom Y ; Giesler, Markus ; Wertenbroch, Klaus ; Knobe, Joshua ; Alba, Joseph W. In: Marketing Letters. RePEc:kap:mktlet:v:31:y:2020:i:4:d:10.1007_s11002-020-09521-z. Full description at Econpapers \|\| Download paper	7
41	2021	Retailer voluntary investment against a threat of manufacturer encroachment. (2021). Zennyo, Yusuke ; Hamamura, Jumpei. In: Marketing Letters. RePEc:kap:mktlet:v:32:y:2021:i:4:d:10.1007_s11002-021-09575-7. Full description at Econpapers \|\| Download paper	7
42	2013	The perils of selling online: Manufacturer competition, channel conflict, and consumer preferences. (2013). Chen, Ying-Ju ; Hsiao, LU. In: Marketing Letters. RePEc:kap:mktlet:v:24:y:2013:i:3:p:277-292. Full description at Econpapers \|\| Download paper	6
43	2018	Harnessing the creative potential of consumers: money, participation, and creativity in idea crowdsourcing. (2018). Acar, Oguz Ali. In: Marketing Letters. RePEc:kap:mktlet:v:29:y:2018:i:2:d:10.1007_s11002-018-9454-9. Full description at Econpapers \|\| Download paper	6
44	2017	Power and the appeal of the deal: how consumers value the control provided by Pay What You Want (PWYW) pricing. (2017). Bae, T J ; Qian, Shanshan ; Barone, Michael J ; Dmello, Jason . In: Marketing Letters. RePEc:kap:mktlet:v:28:y:2017:i:3:d:10.1007_s11002-017-9425-6. Full description at Econpapers \|\| Download paper	6
45	2020	Customersâ emotions in service failure and recovery: a meta-analysis. (2020). Valentini, Sara ; Orsingher, Chiara ; Polyakova, Alexandra . In: Marketing Letters. RePEc:kap:mktlet:v:31:y:2020:i:2:d:10.1007_s11002-020-09517-9. Full description at Econpapers \|\| Download paper	6
46	2013	Brand personality: A meta-analytic review of antecedents and consequences. (2013). Stokburger-Sauer, Nicola ; Eisend, Martin. In: Marketing Letters. RePEc:kap:mktlet:v:24:y:2013:i:3:p:205-216. Full description at Econpapers \|\| Download paper	6
47	2015	Advancing research on loyalty programs: a future research agenda. (2015). Dorotic, Matilda ; Basso, Leonardo ; Zhang, Jie ; Breugelmans, Els ; Minnema, Alec ; Mijnlieff, Willem ; Bijmolt, Tammo ; Kopalle, Praveen ; Wunderlich, Nancy . In: Marketing Letters. RePEc:kap:mktlet:v:26:y:2015:i:2:p:127-139. Full description at Econpapers \|\| Download paper	6
48	2018	Should donation ads include happy victim images? The moderating role of regulatory focus. (2018). Zemack-Rugar, Yael ; Klucarova-Travani, Sona. In: Marketing Letters. RePEc:kap:mktlet:v:29:y:2018:i:4:d:10.1007_s11002-018-9471-8. Full description at Econpapers \|\| Download paper	6
49	2006	Brand value creation: Analysis of the Interbrand-Business Week brand value rankings. (2006). Keh, Hean Tat ; Chu, Sing Fat. In: Marketing Letters. RePEc:kap:mktlet:v:17:y:2006:i:4:p:323-331. Full description at Econpapers \|\| Download paper	6
50	2020	Mobility as a service (MaaS): the importance of transportation psychology. (2020). Lee, Leonard ; Zhao, Jinhua ; Teow, Jasper ; Tomaino, Geoff ; Chen, Charlene ; Carmon, Ziv ; Leong, Wai Yan ; Li, Shanjun ; Yang, Nan ; Ben-Akiva, Moshe. In: Marketing Letters. RePEc:kap:mktlet:v:31:y:2020:i:4:d:10.1007_s11002-020-09533-9. Full description at Econpapers \|\| Download paper	6

Citing documents used to compute impact factor: 58

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2024	Brandsâ Green Activism: An Empirical Comparison between Posts of Digital Influencers and Brands. (2024). Silveira, Paulo Duarte ; Menezes, Karla ; Sandes, Fabio Shimabukuro ; Xara-Brasil, Duarte. In: Sustainability. RePEc:gam:jsusta:v:16:y:2024:i:16:p:6863-:d:1453523. Full description at Econpapers \|\| Download paper
2024	Act as you preach! Authentic brand purpose versus âwoke washingâsâ impact on brand credibility: The moderating role of cause involvement and consumer skepticism. (2024). Fohl, Ulrich ; Walter, Nadine ; Sander, Frauke ; Nies, Angelique. In: Journal of Business Research. RePEc:eee:jbrese:v:184:y:2024:i:c:s0148296324003722. Full description at Econpapers \|\| Download paper
2024	Greenwashing, bank financial performance and the moderating role of gender diversity. (2024). Birindelli, Giuliana ; Nabeel-Ud, Raja ; Chiappini, Helen. In: Research in International Business and Finance. RePEc:eee:riibaf:v:69:y:2024:i:c:s0275531924000278. Full description at Econpapers \|\| Download paper
2024	The differential impact of uncertainty on the evaluation of material and experiential purchases. (2024). Gilovich, Thomas D ; Haghighi, Nasir ; Gallo, Iigo ; Miller, Chadwick J. In: Marketing Letters. RePEc:kap:mktlet:v:35:y:2024:i:2:d:10.1007_s11002-023-09686-3. Full description at Econpapers \|\| Download paper
2024	How to improve voice assistant evaluations: Understanding the role of attachment with a socio-technical systems perspective. (2024). Zhang, Yong ; Kang, Weiyao ; Du, Shan ; Chen, Hongquan ; Shao, Bingjia. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:200:y:2024:i:c:s0040162523008569. Full description at Econpapers \|\| Download paper
2024	Viewing machines as humans but humans as machines? Social connectedness shapes the robot anthropomorphism-dehumanization link. (2024). Liu, LI ; Dang, Jianning. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:208:y:2024:i:c:s0040162524004815. Full description at Econpapers \|\| Download paper
2024	Implementing artificial intelligence empowered financial advisory services: A literature review and critical research agenda. (2024). Vigren, Olli ; Soderberg, Inga-Lill ; Zhu, Hui. In: Journal of Business Research. RePEc:eee:jbrese:v:174:y:2024:i:c:s0148296323008536. Full description at Econpapers \|\| Download paper
2024	Pairing up with anthropomorphized artificial agents: Leveraging employee creativity in service encounters. (2024). Chen, Rocky Peng ; Huang, Lexie Lan ; Wa, Kimmy. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:4:d:10.1007_s11747-024-01017-w. Full description at Econpapers \|\| Download paper
2024	From empathetic hearts to digital hands: A study of compassion and donation behavior in social media advertising. (2024). Kim, Minseong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001516. Full description at Econpapers \|\| Download paper
2024	The Role of Genuine Human Faces and Social Presence in Charitable Websites. (2024). Ionu, Tanase ; Georgiana, Rusu ; Mihai, Prelipcean ; Nicoleta, Barbu Lucia. In: Proceedings of the International Conference on Business Excellence. RePEc:vrs:poicbe:v:18:y:2024:i:1:p:1090-1102:n:1017. Full description at Econpapers \|\| Download paper
2024	How brand CSR responses to the pandemic impact brand value, growth, and rank. (2024). Rizkalla, Amy ; Taher, Ahmed. In: Palgrave Communications. RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-03711-0. Full description at Econpapers \|\| Download paper
2024	Empathic voice assistants: Enhancing consumer responses in voice commerce. (2024). Algesheimer, Rene ; Mandelli, Andreina ; Mari, Alex. In: Journal of Business Research. RePEc:eee:jbrese:v:175:y:2024:i:c:s0148296324000705. Full description at Econpapers \|\| Download paper
2024	The adoption of social robots in service operations: A comprehensive review. (2024). Daim, Tugrul ; Mishra, Ruchi ; Kr, Rajesh ; Vishwakarma, Laxmi Pandit ; Demirkol, Denizhan. In: Technology in Society. RePEc:eee:teinso:v:76:y:2024:i:c:s0160791x23002464. Full description at Econpapers \|\| Download paper
2024	Unintended indulgence in robotic service encounters. (2024). Choi, Sungwoo ; Wan, Lisa C ; Mattila, Anna S. In: Annals of Tourism Research. RePEc:eee:anture:v:106:y:2024:i:c:s0160738324000458. Full description at Econpapers \|\| Download paper
2024	Examining chatbot usage intention in a service encounter: Role of task complexity, communication style, and brand personality. (2024). Carbonell, Pilar ; Sharma, Isha ; Murtaza, Zara. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:209:y:2024:i:c:s0040162524006048. Full description at Econpapers \|\| Download paper
2024	Regional Products and Sustainability. (2024). Tangl, Pascal ; Haid, Marco ; Albrecht, Julia N ; Plaikner, Alexander. In: Sustainability. RePEc:gam:jsusta:v:16:y:2024:i:2:p:628-:d:1316960. Full description at Econpapers \|\| Download paper
2024	Interconnected Conflict. (2024). Goyal, S ; Dziubiski, M ; Zhou, J. In: Janeway Institute Working Papers. RePEc:cam:camjip:2403. Full description at Econpapers \|\| Download paper
2024	Interconnected Conflict. (2024). Goyal, S ; Dziubiski, M ; Zhou, J. In: Cambridge Working Papers in Economics. RePEc:cam:camdae:2408. Full description at Econpapers \|\| Download paper
2024	How Disinformation Affects Sales: Examining the Advertising Campaign of a Socially Responsible Brand. (2024). Bian, Xuemei ; Gupta, Suraksha ; Yannopoulou, Natalia ; Liu, Martin J ; Chandrasapth, Koblarp ; Jin, Boyi. In: Journal of Business Research. RePEc:eee:jbrese:v:182:y:2024:i:c:s0148296324002935. Full description at Econpapers \|\| Download paper
2024	Politeness matters: The role of polite languages in online peer-to-peer lending. (2024). Wang, Shaoda ; Liao, Junyun ; Ye, Dezhu. In: Journal of Business Research. RePEc:eee:jbrese:v:171:y:2024:i:c:s0148296323007531. Full description at Econpapers \|\| Download paper
2024	Using Artificial Intelligence to Unlock Crowdfunding Success for Small Businesses. (2024). Ai, Wei ; Ye, Teng ; Mei, Qiaozhu ; Jin, Junhui ; Qiu, Jingyi ; Zheng, Jingnan. In: Papers. RePEc:arx:papers:2407.09480. Full description at Econpapers \|\| Download paper
2024	The impact of sustainable development goals in lending-based prosocial crowdfunding: A topic modeling analysis on the kiva platform. (2024). Franco, Stefano ; Maiolini, Riccardo ; Quaratino, Giovanni Raimondo ; Cappa, Francesco. In: International Review of Financial Analysis. RePEc:eee:finana:v:95:y:2024:i:pb:s1057521924003739. Full description at Econpapers \|\| Download paper
2024	Confidence is Good? too Much, not so Much: Exploring the effects on crowdfunding success. (2024). Moy, Naomi ; Chan, Ho Fai ; Mathmann, Frank ; Septianto, Felix ; Torgler, Benno. In: Journal of Business Research. RePEc:eee:jbrese:v:182:y:2024:i:c:s0148296324002157. Full description at Econpapers \|\| Download paper
2024	Hedonic Signals in Crowdfunding. (2024). Schulz, Moritz ; Blohm, Ivo ; Leimeister, Jan Marco. In: Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK. RePEc:spr:binfse:v:66:y:2024:i:6:d:10.1007_s12599-024-00854-x. Full description at Econpapers \|\| Download paper
2024	The effects of retail apps on shopping well-being and loyalty intention: A matter of competence more than autonomy. (2024). Lunardo, Renaud ; Flacandji, Michal ; Vlad, Mariana. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000584. Full description at Econpapers \|\| Download paper
2024	Frontiers: Determining the Validity of Large Language Models for Automated Perceptual Analysis. (2024). Katona, Zsolt ; Li, Peiyao ; Castelo, Noah ; Sarvary, Miklos. In: Marketing Science. RePEc:inm:ormksc:v:43:y:2024:i:2:p:254-266. Full description at Econpapers \|\| Download paper
2024	The mind in the machine: Estimating mind perceptions effect on user satisfaction with voice-based conversational agents. (2024). Yoganathan, Vignesh ; Osburg, Victoria-Sophie. In: Journal of Business Research. RePEc:eee:jbrese:v:175:y:2024:i:c:s0148296324000778. Full description at Econpapers \|\| Download paper
2024	Sentiment Analysis in the Age of Generative AI. (2024). Hartmann, Jochen ; Krugmann, Jan Ole. In: Customer Needs and Solutions. RePEc:spr:custns:v:11:y:2024:i:1:d:10.1007_s40547-024-00143-4. Full description at Econpapers \|\| Download paper
2024	Market value of rarity: A theory of fair value and evidence from rare baseball cards. (2024). Ghazi, Soroush ; Schneider, Mark. In: Journal of Economic Behavior & Organization. RePEc:eee:jeborg:v:219:y:2024:i:c:p:318-339. Full description at Econpapers \|\| Download paper
2024	Abstract or concrete? The effects of language style and service context on continuous usage intention for AI voice assistants. (2024). Ye, Yong ; Tang, Xiaofei ; Zhang, Huiqin ; Lan, Hai. In: Palgrave Communications. RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-02600-w. Full description at Econpapers \|\| Download paper
2024	Optimizing service encounters through mascot-like robot with a politeness strategy. (2024). Song, Mengmeng ; Zhang, Huixian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001607. Full description at Econpapers \|\| Download paper
2024	Digital human calls you dear: How do customers respond to virtual streamersâ¬â¢ social-oriented language in e-commerce livestreaming? A stereotyping perspective. (2024). Wu, Zhiqiang ; Yao, Ruiqi ; Sun, Hua ; Qi, Guijie ; Sheng, Dongfang. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001681. Full description at Econpapers \|\| Download paper
2024	Warmth trumps competence? Uncovering the influence of multimodal AI anthropomorphic interaction experience on intelligent service evaluation: Insights from the high-evoked automated social presence. (2024). Yang, MU ; Zhao, Jiayuan ; He, Hao ; Yu, Dingyao ; Han, Chunjia ; Gupta, Brij B ; Arya, Varsha ; Bai, Shizhen ; Tang, Rui ; Panigrahi, Prabin Kumar. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:204:y:2024:i:c:s0040162524001914. Full description at Econpapers \|\| Download paper
2024	Prescriptive multi-group networks: Humanoid service robotsâ value co-creation and co-destruction potentials in apparel stores. (2024). Song, Christina Soyoung. In: Journal of Business Research. RePEc:eee:jbrese:v:183:y:2024:i:c:s0148296324003278. Full description at Econpapers \|\| Download paper
2024	Sports fandom in the metaverse: marketing implications and research agenda. (2024). Chohan, Raeesah ; Schmidt-Devlin, Ellen. In: Marketing Letters. RePEc:kap:mktlet:v:35:y:2024:i:1:d:10.1007_s11002-023-09702-6. Full description at Econpapers \|\| Download paper
2024	Guest editorial: A blockchain-based approach to marketing in the sharing economy. (2024). Dwivedi, Yogesh K ; Brashear, Thomas G ; Tan, Teck Ming ; Ooi, Keng-Boon ; Salo, Jari. In: Journal of Business Research. RePEc:eee:jbrese:v:177:y:2024:i:c:s0148296324001437. Full description at Econpapers \|\| Download paper
2024	When is blockchain worth it? Value and risk drivers of corporate blockchain announcements. (2024). Rogalski, Timo ; Schiereck, Dirk. In: Electronic Markets. RePEc:spr:elmark:v:34:y:2024:i:1:d:10.1007_s12525-024-00718-y. Full description at Econpapers \|\| Download paper
2024	Exploring determinants of non-fungible token creatorsâ engagement behaviors on metaverse-based NFT platforms: A multi-analytical SEM-IPMA method. (2024). Shen, Yung-Cheng ; Lee, Crystal T. In: Journal of Business Research. RePEc:eee:jbrese:v:185:y:2024:i:c:s0148296324004247. Full description at Econpapers \|\| Download paper
2024	The impact of the metaverse on the future business of professional football clubs â A prospective study. (2024). Beiderbeck, Daniel ; von der Gracht, Heiko A ; Schmidt, Sascha L ; Heidemann, Gerrit. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:208:y:2024:i:c:s004016252400369x. Full description at Econpapers \|\| Download paper
2024	NFT-enabled organization design: prospects, promises and hurdles. (2024). Tinguely, Patrick Nicolas ; Shrestha, Yash Raj. In: Journal of Organization Design. RePEc:spr:jorgde:v:13:y:2024:i:1:d:10.1007_s41469-023-00154-w. Full description at Econpapers \|\| Download paper
2024	Less cash, more splash? A meta-analysis on the cashless effect. (2024). , Arvid ; Belli, Alex ; Schomburgk, Lachlan. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:3:p:382-403. Full description at Econpapers \|\| Download paper
2024	A commentary on transformative consumer research: Musings on its genesis, evolution, and opportunity for scientific specialization. (2024). Mick, David Glen ; Mende, Martin. In: AMS Review. RePEc:spr:amsrev:v:14:y:2024:i:3:d:10.1007_s13162-024-00285-7. Full description at Econpapers \|\| Download paper
2024	Unveiling the Impact of Payment Methods on Consumer Behavior: Insights and Future Directions. (2024). Wang, Manlin ; Cheng, LU ; Tan, Yulin ; Ma, Qingguo. In: OSF Preprints. RePEc:osf:osfxxx:3fphk_v1. Full description at Econpapers \|\| Download paper
2024	Social validation, reciprocation, and sustainable orientation: Cultivating â¬Åcleanâ¬ codes of conduct through social influence. (2024). Otterbring, Tobias ; Folwarczny, Micha. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003636. Full description at Econpapers \|\| Download paper
2024	Human employees and service robots in the service encounter and the role of attribution of theory of mind. (2024). Sderlund, Magnus. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002601. Full description at Econpapers \|\| Download paper
2024	Implementing multi-attribute utility theory in service recovery: An operational management perspective on online retailing. (2024). Xiu, Yifan ; Song, Yan ; Zhou, Liping ; Wang, Jingyuan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002649. Full description at Econpapers \|\| Download paper
2024	The impact of privacy violations on subsequent consumer preferences for anthropomorphized products. (2024). Zhai, Xiuxiu ; Liu, Xinyan ; Wang, LU. In: Journal of Business Research. RePEc:eee:jbrese:v:174:y:2024:i:c:s0148296324000092. Full description at Econpapers \|\| Download paper
2024	Handmade vs. machine-made: the effects of handmade gifts on social relationships. (2024). Keh, Hean Tat ; Lai, Anqi ; Fan, Xiaoming. In: Marketing Letters. RePEc:kap:mktlet:v:35:y:2024:i:3:d:10.1007_s11002-024-09722-w. Full description at Econpapers \|\| Download paper
2024	Balancing short-term gains and long-term success in lodging: The role of customer satisfaction and price in hotel profitability model. (2024). Carlbck, Mats ; Demydyuk, Ganna V. In: Tourism Economics. RePEc:sae:toueco:v:30:y:2024:i:4:p:844-875. Full description at Econpapers \|\| Download paper
2024	The Impact of COVID-19 on the Value Relevance of Customer Satisfaction. (2024). Park, Ha-Yeon. In: Sustainability. RePEc:gam:jsusta:v:16:y:2024:i:18:p:8090-:d:1479121. Full description at Econpapers \|\| Download paper
2024	Revitalizing educational institutions through customer focus. (2024). Jung, Jihye ; Mittal, Vikas. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:5:d:10.1007_s11747-024-01007-y. Full description at Econpapers \|\| Download paper
2024	Assessing the Impact of E-Commerce of a Footwear Vendor in Malaysia Through a Structural Equation Modeling Approach. (2024). Lola, Muhamad Safiih ; Fauzy, Akhmad ; Zainuddin, Nurul Hila ; Vianneca, Ribed ; Syed, Sharifah Sakinah ; Aziz, Abdul ; Fahana, Wan Nuraini. In: World. RePEc:gam:jworld:v:5:y:2024:i:4:p:67-1334:d:1537185. Full description at Econpapers \|\| Download paper
2024	Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis. (2024). Lessmann, Stefan ; Gerling, Christopher. In: Papers. RePEc:arx:papers:2411.14463. Full description at Econpapers \|\| Download paper
2024	From human to virtual: Unmasking consumer switching intentions to virtual influencers by an integrated fsQCA and NCA method. (2024). Shao, Zhucheng. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000110. Full description at Econpapers \|\| Download paper
2024	Informal Payments and Doctor Engagement in an Online Health Community: An Empirical Investigation Using Generalized Synthetic Control. (2024). Qiu, Liangfei ; Xu, Wei ; Wang, Qili. In: Information Systems Research. RePEc:inm:orisre:v:35:y:2024:i:2:p:706-726. Full description at Econpapers \|\| Download paper
2024	The price is Heavy: How the haptic sensation of weight influences preference for partitioned versus combined pricing. (2024). Naidoo, Vik ; Togawa, Taku ; Roy, Rajat ; Park, Jaewoo ; Ishii, Hiroaki. In: Journal of Business Research. RePEc:eee:jbrese:v:182:y:2024:i:c:s0148296324003011. Full description at Econpapers \|\| Download paper
2024	How persuasive is woke brand communication on social media? Evidence from a consumer engagement analysis on Facebook. (2024). Zarantonello, Lia ; Pedeliento, Giuseppe ; Mangio, Federico ; Andreini, Daniela. In: Journal of Brand Management. RePEc:pal:jobman:v:31:y:2024:i:4:d:10.1057_s41262-023-00347-4. Full description at Econpapers \|\| Download paper
2024	The role of political ideology on variety-seeking behavior during crisis-induced threats: Evidence from the COVID-19 pandemic. (2024). Lu, Steven Qiang ; Li, Jia ; Vassallo, Jarrod P ; Choi, Ada. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:2:p:166-185. Full description at Econpapers \|\| Download paper

Recent citations

Recent citations received in 2024

Year	Citing document
2024	The Economic Dynamics of Desktop and Mobile Customer Analytics in Advancing Digital Branding Strategies: Insights from the Agri-Food Industry. (2024). Karountzos, Panagiotis ; Kanellos, Nikos ; Giannakopoulos, Nikolaos T ; Terzi, Marina C ; Sakas, Damianos P. In: Sustainability. RePEc:gam:jsusta:v:16:y:2024:i:14:p:5845-:d:1431618. Full description at Econpapers \|\| Download paper
2024	The coldness of machines vs. the warmth of humans: social exclusion and compensatory consumption of handmade products. (2024). Fan, Xiaoming. In: Italian Journal of Marketing. RePEc:spr:ijmark:v:2024:y:2024:i:3:d:10.1007_s43039-024-00093-8. Full description at Econpapers \|\| Download paper

Recent citations received in 2023

Year	Citing document
2023	Digital exposure to unhealthy food reduces subsequent consumption of unhealthy food. (2023). Liu, Yunxin. In: Journal of Business Research. RePEc:eee:jbrese:v:168:y:2023:i:c:s0148296323006045. Full description at Econpapers \|\| Download paper
2023	Loyalty to World Heritage Cities: A Case Study of the Historic Ibn á¹¬Å«lÅ«n Mosque in Cairo (Egypt). (2023). Hernandez-Rojas, Ricardo David ; Moreno, Luz Arelis ; Ibrahim, Ibrahim Mohamed. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:17:p:13154-:d:1230710. Full description at Econpapers \|\| Download paper
2023	Are scientific practices improving in consumer research? A glass half-full and half-empty. (2023). Pham, Michel Tuan. In: Marketing Letters. RePEc:kap:mktlet:v:34:y:2023:i:3:d:10.1007_s11002-023-09679-2. Full description at Econpapers \|\| Download paper
2023	Understanding effect sizes in consumer psychology. (2023). Spiller, Stephen A ; Dias, Rodrigo S ; Fitzsimons, Gavan J. In: Marketing Letters. RePEc:kap:mktlet:v:34:y:2023:i:3:d:10.1007_s11002-023-09680-9. Full description at Econpapers \|\| Download paper
2023	The incentive role of media companiesâ executive compensation system in transformation and upgrading: Evidence from listed media companies in China. (2023). Yang, Wancheng ; Zhang, Yihan ; Xu, Jinwen ; Wang, Shaofeng ; Wei, Xiaodan. In: PLOS ONE. RePEc:plo:pone00:0286729. Full description at Econpapers \|\| Download paper

Recent citations received in 2022

Year	Citing document
2022	Money, possessions, and ownership in the Metaverse: NFTs, cryptocurrencies, Web3 and Wild Markets. (2022). Belk, Russell ; Brouard, Myriam ; Humayun, Mariam. In: Journal of Business Research. RePEc:eee:jbrese:v:153:y:2022:i:c:p:198-205. Full description at Econpapers \|\| Download paper
2022	Educational Applications of Non-Fungible Token (NFT). (2022). Wu, Chih-Hung ; Liu, Chien-Yu. In: Sustainability. RePEc:gam:jsusta:v:15:y:2022:i:1:p:7-:d:1008579. Full description at Econpapers \|\| Download paper
2022	Scientometric Analysis of Brand Personality. (2022). Araya-Castillo, Luis ; Moraga-Flores, Hugo ; Vicencio-Rios, Gustavo ; Rubio, Andres. In: Sustainability. RePEc:gam:jsusta:v:15:y:2022:i:1:p:731-:d:1021330. Full description at Econpapers \|\| Download paper
2022	The role of timeframes in the retrieval and temporal location judgments of past events. (2022). Tu, Yanping ; Soman, Dilip. In: Marketing Letters. RePEc:kap:mktlet:v:33:y:2022:i:1:d:10.1007_s11002-021-09604-5. Full description at Econpapers \|\| Download paper
2022	Commentary: the role of age in consumerâs retrieval and evaluation of consumption experiences. (2022). Davis, Cassandra Denise ; Drolet, Aimee. In: Marketing Letters. RePEc:kap:mktlet:v:33:y:2022:i:1:d:10.1007_s11002-021-09607-2. Full description at Econpapers \|\| Download paper
2022	Sparking conversations: Editorsâ Pick with commentaries and thematic article compilations. (2022). Winer, Russell ; Mizik, Natalie ; Labroo, Aparna A. In: Marketing Letters. RePEc:kap:mktlet:v:33:y:2022:i:1:d:10.1007_s11002-022-09621-y. Full description at Econpapers \|\| Download paper
2022	Complexities for the Indian Economy of Chinas Growing Technological Competence. (2022). Agarwal, Shekhar ; Gordon, Anna. In: OSF Preprints. RePEc:osf:osfxxx:fk3r7. Full description at Econpapers \|\| Download paper
2022	Complexities for the Indian Economy of Chinas Growing Technological Competence. (2022). Gordon, Anna. In: OSF Preprints. RePEc:osf:osfxxx:fk3r7_v1. Full description at Econpapers \|\| Download paper
2022	Indiaâs Rising Technology Economy: Sources and Consequences. (2022). Agarwal, Shekhar. In: OSF Preprints. RePEc:osf:osfxxx:x6yzm. Full description at Econpapers \|\| Download paper

Recent citations received in 2021

Year	Citing document
2021	Dealing with Uncertainty: The Value of Reputation in the Absence of Legal Institutions. (2021). Liebert, Helge ; Eschenbaum, Nicolas. In: Papers. RePEc:arx:papers:2107.11314. Full description at Econpapers \|\| Download paper
2021	The missing role of moral values in antiâvaping messaging. (2021). Gardiner, Paige ; Minton, Elizabeth A. In: Journal of Consumer Affairs. RePEc:bla:jconsa:v:55:y:2021:i:3:p:1040-1061. Full description at Econpapers \|\| Download paper
2021	Mutual surveillance on Airbnb. (2021). Gossling, Stefan ; Larson, Mia ; Pumputis, Aurimas. In: Annals of Tourism Research. RePEc:eee:anture:v:91:y:2021:i:c:s0160738321001924. Full description at Econpapers \|\| Download paper
2021	Trust Model for Online Reviews of Tourism Services and Evaluation of Destinations. (2021). Azubuike, Tracy ; Paskova, Martina ; Zelenka, Josef. In: Administrative Sciences. RePEc:gam:jadmsc:v:11:y:2021:i:2:p:34-:d:523320. Full description at Econpapers \|\| Download paper
2021	Airbnb Hospitality: Exploring Users and Non-Usersâ Perceptions and Intentions. (2021). Lengler, Jorge ; Mohsin, Asad. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:19:p:10884-:d:647216. Full description at Econpapers \|\| Download paper
2021	The Sharing Economy towards Sustainable Tourism: An Example of an Online Transport-sharing Platform. (2021). Vienaindien, Milita ; Perkumien, Dalia ; Vagdien, Biruta. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:19:p:10955-:d:648574. Full description at Econpapers \|\| Download paper
2021	Mechanism Analysis of Applying Blockchain Technology to Forestry Carbon Sink Projects Based on the Differential Game Model. (2021). Sun, Rui ; Tao, LI ; Yan, Jingjing ; He, Dayi. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:21:p:11697-:d:662734. Full description at Econpapers \|\| Download paper
2021	Reciprocity and Unveiling in Two-Sided Reputation Systems: Evidence from an Experiment on Airbnb. (2021). Grewal, Elena ; Holtz, David ; Fradkin, Andrey. In: Marketing Science. RePEc:inm:ormksc:v:40:y:2021:i:6:p:1013-1029. Full description at Econpapers \|\| Download paper
2021	Gender diversity in academic publishingâcomment on Galak and Kahn (2021). (2021). , Wiebke ; Stromberg, Malik ; Muller, Franziska ; Papies, Dominik. In: Marketing Letters. RePEc:kap:mktlet:v:32:y:2021:i:3:d:10.1007_s11002-021-09579-3. Full description at Econpapers \|\| Download paper
2021	Marketing while Black: commentary on the Galak and Kahn 2019 Academic Marketing Climate Survey. (2021). Perry, Vanessa ; Bradford, Tonya Williams. In: Marketing Letters. RePEc:kap:mktlet:v:32:y:2021:i:3:d:10.1007_s11002-021-09580-w. Full description at Econpapers \|\| Download paper
2021	Reconsidering gaps between perceived and real discrimination: commentary on the Galak and Kahn 2019 Academic Marketing Climate Survey. (2021). Ferguson, Nakeisha S ; Wooten, David B. In: Marketing Letters. RePEc:kap:mktlet:v:32:y:2021:i:3:d:10.1007_s11002-021-09581-9. Full description at Econpapers \|\| Download paper
2021	2019 Academic Marketing Climate Survey: response to commentaries. (2021). Galak, Jeff ; Kahn, Barbara E. In: Marketing Letters. RePEc:kap:mktlet:v:32:y:2021:i:3:d:10.1007_s11002-021-09584-6. Full description at Econpapers \|\| Download paper
2021	Beyond perception: the role of gender across marketing scholarsâ careers, in reply to Galak and Kahn (2021). (2021). Meng, Hua ; Pew, Ethan ; Zamudio, Cesar. In: Marketing Letters. RePEc:kap:mktlet:v:32:y:2021:i:3:d:10.1007_s11002-021-09585-5. Full description at Econpapers \|\| Download paper
2021	Commentary on â2019 Academic Marketing Climate Survey: motivation, results and recommendationsâ. (2021). Deighton, John. In: Marketing Letters. RePEc:kap:mktlet:v:32:y:2021:i:3:d:10.1007_s11002-021-09586-4. Full description at Econpapers \|\| Download paper
2021	Connecting DEI to explicit and implicit gendered workplace discrimination, harassment, and assault: a commentary on 2019 Marketing Climate Survey. (2021). Dobscha, Susan. In: Marketing Letters. RePEc:kap:mktlet:v:32:y:2021:i:3:d:10.1007_s11002-021-09588-2. Full description at Econpapers \|\| Download paper
2021	Introduction to special issue on gender and ethnicity in the marketing professoriate. (2021). Winer, Russell S ; Mizik, Natalie ; Labroo, Aparna A. In: Marketing Letters. RePEc:kap:mktlet:v:32:y:2021:i:3:d:10.1007_s11002-021-09591-7. Full description at Econpapers \|\| Download paper
2021	Wettbewerb und Regulierung in der Plattform- und DatenÃ¶konomie. (2021). Steffen, Nico ; Wiewiorra, Lukas ; Kroon, Peter. In: WIK Discussion Papers. RePEc:zbw:wikdps:481. Full description at Econpapers \|\| Download paper

10 most frequent citing series

#	Series	H	Cites
1	Journal of Business Research / Elsevier	121	563
2	Journal of Retailing and Consumer Services / Elsevier	61	371
3	Marketing Letters / Springer	34	221
4	Sustainability / MDPI	75	206
5	Journal of the Academy of Marketing Science / Springer	49	128
6	Journal of Brand Management / Palgrave Macmillan	19	84
7	Technological Forecasting and Social Change / Elsevier	79	79
8	International Journal of Research in Marketing / Elsevier	42	70
9	Journal of Retailing / Elsevier	53	70
10	Journal of Business Ethics / Springer	125	59
11	Post-Print / HAL	215	54