Hean Tat Keh : Citation Profile

Monash University

10

H index

10

i10 index

544

Citations

RESEARCH PRODUCTION:

23

Articles

RESEARCH ACTIVITY:

   23 years (2001 - 2024). See details.
   Cites by year: 23
   Journals where Hean Tat Keh has often published
   Relations with other researchers
   Recent citing documents: 88.    Total self citations: 8 (1.45 %)

MORE DETAILS IN:
ABOUT THIS REPORT:

   Permalink: http://citec.repec.org/pke267
   Updated: 2025-12-27    RAS profile: 2024-10-09    
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Relations with other researchers

Works with:

Authors registered in RePEc who have co-authored more than one work in the last five years with Hean Tat Keh.

Is cited by:

Park, Timothy (4)

Lööf, Hans (3)

Chiu, yung-ho (2)

Shao, Shuai (2)

Crass, Dirk (2)

Heshmati, Almas (2)

Bolton, Ruth (2)

Landini, Fabio (2)

Urbig, Diemo (2)

Le Pape, Nicolas (2)

pulina, manuela (2)

Cites to:

Seiford, Lawrence (4)

Betancourt, Roger (2)

Benjamin, Angelababy (1)

Andree, Kai (1)

Zeckhauser, Richard (1)

Darby, Michael (1)

Abeler, Johannes (1)

Loewenstein, George (1)

Sexton, Steven (1)

Laibson, David (1)

Armstrong, J. (1)

Main data

Where Hean Tat Keh has published?

Journals with more than one article published# docs
International Journal of Research in Marketing3
Marketing Letters3
Journal of Consumer Research3
Journal of Business Research2
Journal of the Academy of Marketing Science2

Recent works citing Hean Tat Keh (2025 and 2024)

YearTitle of citing document
2024Service Failure by Human, Service Recovery by AI Chatbot: The Impact of Justice, AI Efficacy on Recovery Effort. (2024). Lee, Won-Jun. In: Virtual Economics. RePEc:aid:journl:v:7:y:2024:i:4:p:48-63.

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2025Cross-Cultural Factors in Commercial Advertising in the New Media Era. (2025). Yiming, Wang. In: International Journal of Science and Business. RePEc:aif:journl:v:47:y:2025:i:1:p:98-110.

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2025Entrepreneurial Opportunity Identification as a Mediator: The Impact of Risk Perception on Serial Entrepreneurship Intention in Chinese Catering Enterprises. (2025). Liu, Binyu. In: Journal of Scientific Reports. RePEc:aif:report:v:8:y:2025:i:1:p:67-79.

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2024Green consumption and sustainable development: The effects of perceived values and motivation types on green purchase intention. (2024). , Peggy ; Lit, Kam Kong ; Wan, Calvin. In: Business Strategy and the Environment. RePEc:bla:bstrat:v:33:y:2024:i:2:p:1024-1039.

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2024Promotional games in service recovery: Luck works. (2024). Xu, Xing'An ; Liu, Juan. In: Annals of Tourism Research. RePEc:eee:anture:v:105:y:2024:i:c:s0160738323001640.

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2024Influence of awe on tourism activity preferences. (2024). Su, Qianqian ; Li, Fangxuan. In: Annals of Tourism Research. RePEc:eee:anture:v:107:y:2024:i:c:s0160738324000707.

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2025The unintended sustainable consequences of free upgrade: How unearned preferential treatment reduces sustainable behavior. (2025). Wu, Wei ; Wan, Lisa C ; Xu, Zhengzheng ; Hu, Jihao. In: Annals of Tourism Research. RePEc:eee:anture:v:110:y:2025:i:c:s016073832400149x.

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2025Relative deprivation in solving unfair customer reviews. (2025). Wang, Shijia ; Li, Jing ; Yu, Runzhe ; Liu, Juan. In: Annals of Tourism Research. RePEc:eee:anture:v:111:y:2025:i:c:s0160738325000337.

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2024Robust data envelopment analysis with variable budgeted uncertainty. (2024). Hammerschmidt, Maik ; Klumpp, Matthias ; Loske, Dominic ; Arabmaldar, Aliasghar ; Hatami-Marbini, Adel. In: European Journal of Operational Research. RePEc:eee:ejores:v:315:y:2024:i:2:p:626-641.

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2024Successful complaint handling on social media predicts increased repurchase intention: The roles of trust in company and propensity to trust. (2024). Sakman, Ezgi ; Istanbulluoglu, Doga. In: European Management Journal. RePEc:eee:eurman:v:42:y:2024:i:1:p:11-22.

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2024Virtual expatriate assignments and host country national support: The role of higher-level construals in social categorization processes. (2024). Stoermer, Sebastian ; Jonasson, Charlotte ; Lauring, Jakob. In: International Business Review. RePEc:eee:iburev:v:33:y:2024:i:6:s096959312400088x.

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2025Dynamic capability deployment: The roles of dominant logic and international entrepreneurial orientation. (2025). Gudergan, Siegfried P ; Lin, Nidthida ; Gao, Yuan. In: International Business Review. RePEc:eee:iburev:v:34:y:2025:i:2:s0969593124000039.

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2025Innovate or exploit? Unveiling the international entrepreneurial odyssey through the lens of status quo bias. (2025). Faroque, Anisur R ; Sundqvist, Sanna ; Murshed, Feisal ; Kuivalainen, Olli ; Xu, Hangjun ; Shimul, Anwar Sadat. In: International Business Review. RePEc:eee:iburev:v:34:y:2025:i:4:s0969593125000411.

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2024Information source and entrepreneurial performance expectations: Experience-based versus description-based opportunity evaluations. (2024). Pindard-Lejarraga, Maud. In: Journal of Business Research. RePEc:eee:jbrese:v:172:y:2024:i:c:s0148296323007701.

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2024Too much of two good things: The curvilinear effects of self-efficacy and market validation in new ventures. (2024). Chen, Xi ; Zhang, Stephen X. In: Journal of Business Research. RePEc:eee:jbrese:v:183:y:2024:i:c:s0148296324003497.

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2024Construal level theory in advertising research: A systematic review and directions for future research. (2024). Yang, Song ; Lee, Richard ; Saeed, Muhammad Rashid ; Lockshin, Larry ; Cohen, Justin ; Khan, Huda ; Bellman, Steven. In: Journal of Business Research. RePEc:eee:jbrese:v:183:y:2024:i:c:s0148296324003746.

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2025Is it contagious? The effect of fear of failure on employee satisfaction. (2025). Schrewentigges, Lisa ; Strese, Steffen ; Rssig, Sarah-Alena ; Hedwig, Corinna Vera. In: Journal of Business Research. RePEc:eee:jbrese:v:188:y:2025:i:c:s0148296324005630.

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2025The effect of corporate venturing on knowledge acquisition and performance in small and medium-sized firms in Germany. (2025). Dada, Olufunmilola ; Schulze, Arndt. In: Journal of Business Research. RePEc:eee:jbrese:v:188:y:2025:i:c:s0148296324005848.

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2025The effects of dual-oriented branding strategies on brand equity through innovation investment. (2025). Teng, Lefa ; Xie, Chenxin ; Huang, Xue ; Ma, Jun. In: Journal of Business Research. RePEc:eee:jbrese:v:190:y:2025:i:c:s014829632500058x.

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2025Impact of virtual presence of others on social media service recovery evaluations: A cross-cultural perspective. (2025). Filieri, Raffaele ; Rokonuzzaman, MD ; Sengupta, Sanchayan ; Jaiswal, Anand Kumar. In: Journal of Business Research. RePEc:eee:jbrese:v:191:y:2025:i:c:s0148296325000682.

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2025Digital brand equity: The concept, antecedents, measurement, and future development. (2025). Davcik, Nebojsa ; France, Stephen L ; Kazandjian, Brett J. In: Journal of Business Research. RePEc:eee:jbrese:v:192:y:2025:i:c:s0148296325000967.

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2025Journal of Business Research Publications 1973–2024: Topics, methodological approaches, data, and analyses conducted. (2025). Wetzels, Ruud ; Ramachandran, Divya ; Lehmann, Donald R ; Kopalle, Praveen K. In: Journal of Business Research. RePEc:eee:jbrese:v:194:y:2025:i:c:s0148296325001833.

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2025Service marketing mix and customer engagement: A meta-analysis. (2025). Shainesh, G ; Ranjan, Kumar Rakesh ; Rohit, Sudeep. In: Journal of Business Research. RePEc:eee:jbrese:v:194:y:2025:i:c:s0148296325001869.

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2025Reaching out or going it alone? How birth order shapes networking behavior and entrepreneurial action in the face of obstacles. (2025). Kensbock, Julia M. In: Journal of Business Venturing. RePEc:eee:jbvent:v:40:y:2025:i:2:s0883902624000806.

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2024Incorporating demand constraints into piecewise frontier models of public service provision. (2024). Nguyen, Hong Ngoc ; Odonnell, Christopher. In: Omega. RePEc:eee:jomega:v:128:y:2024:i:c:s0305048324000835.

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2024GPT and CLT: The impact of ChatGPTs level of abstraction on consumer recommendations. (2024). Kirshner, Samuel N. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003314.

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2024Social validation, reciprocation, and sustainable orientation: Cultivating €œclean€ codes of conduct through social influence. (2024). Otterbring, Tobias ; Folwarczny, Micha. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003636.

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2024Consumers€™ attention, experience, and action to organic consumption: The moderating role of anticipated pride and moral obligation. (2024). Kim, Yang Hee ; Roh, Taewoo ; Chae, Myoung-Jin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001206.

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2024Exploring the social diffusion effects of green consumption: Evidence from green innovative products. (2024). Wang, Zhihao ; Li, Wei. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001899.

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2024Is virtual streamer useful? Effect of streamer type on consumer brand forgiveness when streamers make inappropriate remarks. (2024). Cui, Yunce ; Zhang, Xiaofei ; Liu, Kexi ; Xie, Jifei ; Wu, Haoyu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001954.

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2024Finding the best creation strategy: How influencers photo-editing behavior affects consumers engagement intention. (2024). Wang, Yuchen ; Guo, Rui. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:80:y:2024:i:c:s0969698924001887.

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2024Implementing multi-attribute utility theory in service recovery: An operational management perspective on online retailing. (2024). Xiu, Yifan ; Song, Yan ; Zhou, Liping ; Wang, Jingyuan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002649.

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2024The role of temporal distance, conspicuous consumption, and multisensory interfaces on consumer judgments in metaverse. (2024). Nunkoo, Robin ; Shukla, Anuja ; Mishra, Anubhav. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003333.

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2025Explanation of time perspectives in adopting AI service robots under different service settings. (2025). Dang, Simon ; Quach, Sara ; Roberts, Robin E. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924004053.

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2025Consumer preferences for the visual presentation of non-fungible tokens (NFTs) of luxury products: The role of perceived authenticity. (2025). Cho, Areum ; Kim, Jungkeun ; Jhang, Jihoon ; Park, Jooyoung ; Lee, Daniel Chaein. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924004272.

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2025How perceived social media influences consumers€™ WOM on social media: The moderating impact of fear of negative evaluation. (2025). Bozkurt, Sddk. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s096969892400506x.

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2025Service ads in the era of generative AI: Disclosures, trust, and intangibility. (2025). Zamudio, Caesar ; Michelsen, Meg ; Grigsby, Jamie L. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698925000104.

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2025A co-creation involving peripheral cues: When and how engagement size generates persuasiveness. (2025). Li, Peng ; Sun, Yang. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:86:y:2025:i:c:s0969698925000906.

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2024Enhanced methodology to assess business research community serving extended realities movement. (2024). Sorooshian, Shahryar. In: Socio-Economic Planning Sciences. RePEc:eee:soceps:v:95:y:2024:i:c:s0038012124002143.

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2024The impact of customer privacy concerns on service robot adoption intentions: A credence/experience service typology perspective. (2024). Zhou, Wenkai ; Yao, QI ; Hu, Chao. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:198:y:2024:i:c:s0040162523006339.

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2025How time fuels AI device adoption: A contextual model enriched by machine learning. (2025). Roberts, Robin E ; Quach, Sara ; Dang, Simon. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:212:y:2025:i:c:s004016252500006x.

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2024The mediated and moderated effects of IEO on international performance: An investigation of emerging market SMEs. (2024). Han, Yuqing ; Zou, Shaoming ; Shi, Linda Hui ; Tan, Kang Frank ; Smith, Brock J. In: Journal of World Business. RePEc:eee:worbus:v:59:y:2024:i:4:s1090951624000300.

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2025Consumer preferences for the visual presentation of non-fungible tokens (NFTs) of luxury products: the role of perceived authenticity. (2025). Kim, Jungkeun ; Lee, Daniel Chaein ; Cho, Areum ; Park, Jooyoung ; Jhang, Jihoon. In: LSE Research Online Documents on Economics. RePEc:ehl:lserod:126230.

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2025Cognitive Biases in Strategic Decision-Making. (2025). Selart, Marcus ; Midtgrd, Kenneth. In: Administrative Sciences. RePEc:gam:jadmsc:v:15:y:2025:i:6:p:227-:d:1678156.

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2024Academic Intrapreneurs: Exploring the Antecedents of Academic Intrapreneurial Intention. (2024). Ekemen, Mehmet Ali ; Kanisoy, Kemal ; Een, Harun. In: Sustainability. RePEc:gam:jsusta:v:16:y:2024:i:10:p:4019-:d:1392220.

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2024Mechanisms of Media Persuasion and Positive Internet Word-of-Mouth Driving Green Purchasing Behavior: Evidence from China. (2024). Yu, Zeng ; Rosbi, Sofian ; Amlus, Mohammad Harith. In: Sustainability. RePEc:gam:jsusta:v:16:y:2024:i:15:p:6521-:d:1446256.

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2024Exploring the Formation of Sustainable Entrepreneurial Intentions among Chinese University Students: A Dual Path Moderated Mediation Model. (2024). Wang, Zhongming ; Fan, Zengguang ; He, Jinjin ; Hu, Honghao. In: Sustainability. RePEc:gam:jsusta:v:16:y:2024:i:18:p:8069-:d:1478746.

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2024The Emerging Fashion Market: A Study of Influencing Factors of Shanghai’s Second-Hand Luxury Consumers’ Purchasing Behavior with Grounded Theory. (2024). Wang, Zihuan ; Liang, Huie. In: Sustainability. RePEc:gam:jsusta:v:16:y:2024:i:23:p:10201-:d:1526564.

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2024Online Grocery Shopping: Exploring the Influence of Income, Internet Access, and Food Prices. (2024). Olumekor, Michael ; Alhamad, Ibrahim Abdullah ; Singh, Harmanpreet. In: Sustainability. RePEc:gam:jsusta:v:16:y:2024:i:4:p:1545-:d:1337684.

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2025Thresholds of Sustainability: Necessary and Sufficient Conditions for Green Buying Behavior. (2025). Aydin, Gokhan. In: Sustainability. RePEc:gam:jsusta:v:17:y:2025:i:11:p:4965-:d:1666684.

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2025Variety-Seeking Shopping Behaviours in the Age of Green Content Marketing, Affiliate Marketing, and Shopping Motives: An Agenda for Future Research Using a TCCM Approach. (2025). Sahu, Valavadra ; Howaniec, Honorata Barbara ; Sahoo, Saroj Kumar ; Babu, Simran ; Biesok, Grzegorz. In: Sustainability. RePEc:gam:jsusta:v:17:y:2025:i:13:p:5708-:d:1684004.

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2025Higher Status, More Actions but Less Sacrifice: The SES Paradox in Pro-Environmental Behaviors. (2025). An, NI ; Fan, Lijuan. In: Sustainability. RePEc:gam:jsusta:v:17:y:2025:i:15:p:6948-:d:1714007.

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2025How Power Distance Belief Shapes Ecotourism Intention: The Moderating Role of Conspicuous Versus Experiential Content on Social Media in Promoting Sustainable Travel. (2025). Xing, Shiqi ; He, Hao ; Cheng, Jiayi ; Zou, Xiang. In: Sustainability. RePEc:gam:jsusta:v:17:y:2025:i:17:p:7645-:d:1731771.

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2024Competitive Strategies and Market Performance: The Mediating Role of Entrepreneurship Orientation in COVID-19 Period. (2024). Zehir, Songul ; Ozder, Reha ; Kirali, Ayegul Eryilmaz. In: Journal of Ibn Haldun Studies [İbn Haldun Çalışmaları Dergisi]. RePEc:ihu:ihujur:v:9:y:2024:i:1:p:1-22.

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2025Anxious Altruism: Virtue Signaling Mediates the Impact of Attachment Style on Consumers’ Green Purchase Behavior and Prosocial Responses. (2025). Otterbring, Tobias ; Konuk, Faruk Anil ; Shahid, Muhammad Junaid. In: Journal of Business Ethics. RePEc:kap:jbuset:v:196:y:2025:i:3:d:10.1007_s10551-024-05734-8.

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2025The Impact of Visual Perspectives in Advertisements on Consumers’ Reactions to Close-to-Expiry Food. (2025). Zhang, Eileen Yiran ; Duan, Shen ; Meng, Lu Monroe ; Liang, CE. In: Journal of Business Ethics. RePEc:kap:jbuset:v:199:y:2025:i:2:d:10.1007_s10551-025-05992-0.

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2025Maker motives and entrepreneurial opportunity evaluation in academic makerspaces. (2025). Zaggl, Michael A ; Brandstetter, Christian ; Block, Joern. In: Small Business Economics. RePEc:kap:sbusec:v:65:y:2025:i:2:d:10.1007_s11187-025-01018-1.

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2024How do climate concerns and value orientation among bankers influence agricultural financing?. (2024). Kotani, Koji ; Masud, Md Rony ; Asma, Khatun Mst. In: Working Papers. RePEc:kch:wpaper:sdes-2024-6.

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2024THE ROLE OF FINANCIAL PERFORMANCE IN DIFFERENCE OF TWO MANUFACTURER’S BRAND VALUE. (2024). Szekeres, Alexandra ; Barta, Ivett ; Tmri, Gerg. In: Annals of Faculty of Economics. RePEc:ora:journl:v:33:y:2024:i:1:p:345-353.

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2025The impact of product attributes on sustainable purchasing and its emotional effects on consumers: the role of social enterprises. (2025). Garcaia-Rodraiguez, Nuria ; Sanzo-Paerez, Me Josae ; Cachero-Martainez, Silvia. In: Economics and Business Letters. RePEc:ove:journl:aid:22411.

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2025Examining the Impact of Sensory Brand Experience on Brand Loyalty. (2025). Zha, Dongmei ; Foroudi, Pantea ; Melewar, T C ; Jin, Zhongqi. In: Corporate Reputation Review. RePEc:pal:crepre:v:28:y:2025:i:1:d:10.1057_s41299-023-00175-x.

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2024Mining the impact of social media information on public green consumption attitudes: a framework based on ELM and text data mining. (2024). Chen, Tinggui ; Peng, Lijuan ; Fan, Jun ; Cong, Guodong. In: Palgrave Communications. RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-02649-7.

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2024Does dispositional awe promote customer citizenship behaviours? The multiple mediating effects of construal level and social connectedness. (2024). Zhang, Zheng ; Li, Xuexin. In: Palgrave Communications. RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-03298-6.

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2025Bridging the knowledge-action divide: environmental awareness and low-carbon behaviors of Chinese university students. (2025). Mbanyele, William ; Wang, Shali ; Khan, Salim ; Fan, Shuangshuang ; Feng, TU. In: Humanities and Social Sciences Communications. RePEc:pal:palcom:v:12:y:2025:i:1:d:10.1057_s41599-025-04953-2.

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2025Exploring athletes’ entrepreneurial intentions after retirement: a structural equation modeling explanation mediated by entrepreneurial cognition. (2025). Yang, Shangjian ; Tian, Yuge. In: Humanities and Social Sciences Communications. RePEc:pal:palcom:v:12:y:2025:i:1:d:10.1057_s41599-025-05628-8.

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2024€˜Does Confidence Matter?€™: Impact of Entrepreneurs€™ Confidence on Fear of Failure. (2024). Nandakumar, M K ; Hazarika, Latasri ; Srinivasan, Brindha. In: IIM Kozhikode Society & Management Review. RePEc:sae:iimkoz:v:13:y:2024:i:2:p:242-252.

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2024Raving Fans or Silent Critics? Brand Service Recovery€™s Impact on Positive eWOM. (2024). Ghani, Usman ; Kiani, Ataullah ; Li, Yongjun ; Mohamed, Halima Habuba. In: SAGE Open. RePEc:sae:sagope:v:14:y:2024:i:1:p:21582440231219555.

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2024A Study on the Antecedents of Individual Entrepreneurship Orientation of Female Students: An Examination Using Structural Equation Modeling. (2024). Sulphey, M M ; Klepek, Martin. In: SAGE Open. RePEc:sae:sagope:v:14:y:2024:i:2:p:21582440241249831.

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2024Exploring Global Entrepreneurship Issues on Twitter. (2024). Tsai, Kune-Muh ; Yuan, Chih-Hung ; Chen, Mei-Hui. In: SAGE Open. RePEc:sae:sagope:v:14:y:2024:i:3:p:21582440241271229.

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2024Perceived customer journey innovativeness and customer satisfaction: a mixed-method approach. (2024). Hasan, Rajibul ; Thai, Trung Dam-Huy ; Zaman, Mustafeed ; Vo-Thanh, Tan ; Senbeto, Dagnachew Leta. In: Annals of Operations Research. RePEc:spr:annopr:v:333:y:2024:i:2:d:10.1007_s10479-022-05079-3.

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2025Effect of construal level on the drivers of online-review-helpfulness. (2025). Chatterjee, Swagato. In: Electronic Commerce Research. RePEc:spr:elcore:v:25:y:2025:i:2:d:10.1007_s10660-023-09716-2.

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2025Task-oriented vs. social-oriented: chatbot communication styles in electronic commerce service recovery. (2025). Wang, Lingli ; Yan, Qiang. In: Electronic Commerce Research. RePEc:spr:elcore:v:25:y:2025:i:3:d:10.1007_s10660-023-09741-1.

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2025When bots’ empathic expressions backfire: Exploring the negative moderation between chatbot empathic expressions and monetary compensation for angry customers. (2025). Lee, Jung. In: Electronic Markets. RePEc:spr:elmark:v:35:y:2025:i:1:d:10.1007_s12525-025-00814-7.

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2025The entrepreneurial dilemma: the interplay between risk taking, happiness and entrepreneurial intention. (2025). Abrardi, Laura ; Oggero, Noemi ; Ughetto, Elisa. In: Economia e Politica Industriale: Journal of Industrial and Business Economics. RePEc:spr:epolin:v:52:y:2025:i:2:d:10.1007_s40812-024-00334-z.

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2024The coldness of machines vs. the warmth of humans: social exclusion and compensatory consumption of handmade products. (2024). Fan, Xiaoming. In: Italian Journal of Marketing. RePEc:spr:ijmark:v:2024:y:2024:i:3:d:10.1007_s43039-024-00093-8.

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2024Institutions, innovation and performance in Guangdong firms: The role of entrepreneurial orientation and environmental turbulence. (2024). Compagnucci, Lorenzo ; Petti, Claudio ; Tang, Yongli. In: International Entrepreneurship and Management Journal. RePEc:spr:intemj:v:20:y:2024:i:1:d:10.1007_s11365-023-00878-x.

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2025Determinant or moderator? Exploring the role of the external environment in the relationship between dimensions of entrepreneurial orientation and firm performance. Evidence from the hotel industry. (2025). Suder, Marcin. In: International Entrepreneurship and Management Journal. RePEc:spr:intemj:v:21:y:2025:i:1:d:10.1007_s11365-025-01091-8.

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2025How Public Support for Innovation Affect Entrepreneurial Orientation of Mexican Companies: The Moderating Effect of Being a Family Business. (2025). Tlacuilo-Parra, Yenira ; Lpez-Fernndez, Mara Concepcin ; Hernndez-Linares, Remedios ; Garca-Piqueres, Gema. In: Journal of the Knowledge Economy. RePEc:spr:jknowl:v:16:y:2025:i:1:d:10.1007_s13132-024-01966-1.

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2024Showcase the smiles or the tears? How elicited perspectives determine optimal charity appeal content. (2024). Hadi, Rhonda ; Hildebrand, Diogo ; Sen, Sankar. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:6:d:10.1007_s11747-024-01013-0.

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2024Are you looking for something specific or just looking around? Adaptive selling on the basis of customer shopping goals in retail sales. (2024). McFarland, Richard G ; Kim, Yenee. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:6:d:10.1007_s11747-024-01015-y.

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2025Thinking beyond challenges: how entrepreneurial metacognition shapes entrepreneurial resilience—insights from Chinese entrepreneurs. (2025). Mumi, Atthaphon ; Popaitoon, Sujinda ; Huang, Meiling. In: Journal of Innovation and Entrepreneurship. RePEc:spr:joiaen:v:14:y:2025:i:1:d:10.1186_s13731-025-00585-7.

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2024The Impact of Strategic Orientations on the Born Globals’ Export Performance: An Ambidexterity Approach. (2024). Fratocchi, Luciano ; Odorici, Vincenza ; Presutti, Manuela. In: Management International Review. RePEc:spr:manint:v:64:y:2024:i:5:d:10.1007_s11575-024-00552-6.

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2024The role of customer forgiveness and perceived justice in restoring relationships with customers. (2024). Chih, Wen-Hai ; Wang, Kai-Yu ; Honora, Andreawan. In: Service Business. RePEc:spr:svcbiz:v:18:y:2024:i:3:d:10.1007_s11628-024-00563-1.

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2024Dynamics of resource allocation–firm performance relationship: Panel autoregressive distributed lag approach. (2024). Singh, Balwinder ; Kaur, Navjot. In: Managerial and Decision Economics. RePEc:wly:mgtdec:v:45:y:2024:i:6:p:3663-3676.

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2025Who will be prosocial consumers? The relationship between environmental value and sustainable consumption. (2025). Su, Wunhong ; Wang, Yaobin ; Wong, Wong Ming. In: Sustainable Development. RePEc:wly:sustdv:v:33:y:2025:i:1:p:1157-1173.

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2025Exploring the Interplay Among Environmental Knowledge, Green Purchase Intention, and Pro‐Environmental Behavior in Greenfluencing Scenarios: The Mediating Effect of Self‐Congruity. (2025). Brito, Marianny Jessica ; Sales, Francisco Vicente ; de Farias, Salomao Alencar ; da Costa, Marconi Freitas ; da Silva, Anne Karolinne ; Dos, Mayara Dayane ; Cordeiro, Maria Izabel. In: Sustainable Development. RePEc:wly:sustdv:v:33:y:2025:i:3:p:4112-4127.

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2024The Entrepreneurs Cognitive and Behavioral Journey: Understanding Heuristics and Bias under Risk and Uncertainty. (2024). scicchitano, sergio ; Cucchiarini, Veronica ; Viale, Riccardo. In: GLO Discussion Paper Series. RePEc:zbw:glodps:1390.

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2024Eine Analyse der wertvollsten Marken weltweit. (2024). Rssle, Kathrin ; Diedenhofen, Magdalena. In: Rosenheim Papers in Applied Economics and Business Sciences. RePEc:zbw:rpaebs:308039.

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Works by Hean Tat Keh:

YearTitleTypeCited
2010Interorganizational Exchanges in China: Organizational Forms and Governance Mechanisms In: Management and Organization Review.
[Full Text][Citation analysis]		article11
2010Interorganizational Exchanges in China: Organizational Forms and Governance Mechanisms.(2010) In: Management and Organization Review.
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This paper has nother version. Agregated cites: 11		article
2001Online grocery retailing: success factors and potential pitfalls In: Business Horizons.
[Full Text][Citation analysis]		article6
2006Efficiency, effectiveness and productivity of marketing in services In: European Journal of Operational Research.
[Full Text][Citation analysis]		article36
2013Consumer responses to variety in product bundles: The moderating role of evaluation mode In: International Journal of Research in Marketing.
[Full Text][Citation analysis]		article2
2019Shaping consumer preference using alignable attributes: The roles of regulatory orientation and construal level In: International Journal of Research in Marketing.
[Full Text][Citation analysis]		article7
2022Feeling lucky: How framing the target product as a free gift enhances purchase intention In: International Journal of Research in Marketing.
[Full Text][Citation analysis]		article3
2020The road to consumer forgiveness is paved with money or apology? The roles of empathy and power in service recovery In: Journal of Business Research.
[Full Text][Citation analysis]		article30
2022I implement, they deliberate: The matching effects of point of view and mindset on consumer attitudes In: Journal of Business Research.
[Full Text][Citation analysis]		article4
2007The effects of entrepreneurial orientation and marketing information on the performance of SMEs In: Journal of Business Venturing.
[Full Text][Citation analysis]		article137
2015Other-serving bias in advice-taking: When advisors receive more credit than blame In: Organizational Behavior and Human Decision Processes.
[Full Text][Citation analysis]		article3
2003Retail productivity and scale economies at the firm level: a DEA approach In: Omega.
[Full Text][Citation analysis]		article44
2017Consumer susceptibility to cross-selling persuasion: The roles of self-construal and interpersonal harmony In: Journal of Retailing and Consumer Services.
[Full Text][Citation analysis]		article3
2021Powering Sustainable Consumption: The Roles of Green Consumption Values and Power Distance Belief In: Journal of Business Ethics.
[Full Text][Citation analysis]		article22
2006Brand value creation: Analysis of the Interbrand-Business Week brand value rankings In: Marketing Letters.
[Full Text][Citation analysis]		article47
2020Touch vs. click: how computer interfaces polarize consumers’ evaluations In: Marketing Letters.
[Full Text][Citation analysis]		article3
2024Handmade vs. machine-made: the effects of handmade gifts on social relationships In: Marketing Letters.
[Full Text][Citation analysis]		article1
2012The Effect of Attribute Alignability on Service Evaluation: The Moderating Role of Uncertainty In: Journal of Consumer Research.
[Full Text][Citation analysis]		article10
2010Lay Theories of Medicine and a Healthy Lifestyle In: Journal of Consumer Research.
[Full Text][Citation analysis]		article3
2020Assimilating and Differentiating: The Curvilinear Effect of Social Class on Green Consumption In: Journal of Consumer Research.
[Full Text][Citation analysis]		article2
2002Opportunity Evaluation under Risky Conditions: The Cognitive Processes of Entrepreneurs In: Entrepreneurship Theory and Practice.
[Full Text][Citation analysis]		article133
2017Consumer reliance on intangible versus tangible attributes in service evaluation: the role of construal level In: Journal of the Academy of Marketing Science.
[Full Text][Citation analysis]		article30
2024Feeling the values: How pride and awe differentially enhance consumers’ sustainable behavioral intentions In: Journal of the Academy of Marketing Science.
[Full Text][Citation analysis]		article7

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