9
H index
9
i10 index
468
Citations
Monash University | 9 H index 9 i10 index 468 Citations RESEARCH PRODUCTION: 23 Articles RESEARCH ACTIVITY: 23 years (2001 - 2024). See details. MORE DETAILS IN: ABOUT THIS REPORT: Permalink: http://citec.repec.org/pke267 |
Works with: Authors registered in RePEc who have co-authored more than one work in the last five years with Hean Tat Keh. | Is cited by: | Cites to: |
Journals with more than one article published | # docs |
---|---|
International Journal of Research in Marketing | 3 |
Journal of Consumer Research | 3 |
Marketing Letters | 3 |
Journal of the Academy of Marketing Science | 2 |
Journal of Business Research | 2 |
Year | Title of citing document |
---|---|
2024 | Green consumption and sustainable development: The effects of perceived values and motivation types on green purchase intention. (2024). Lit, Kam Kong ; Wan, Calvin. In: Business Strategy and the Environment. RePEc:bla:bstrat:v:33:y:2024:i:2:p:1024-1039. Full description at Econpapers || Download paper |
2023 | Tourist subsequent responses to promotion framing. (2023). Li, Fangxuan ; Ma, Jianan. In: Annals of Tourism Research. RePEc:eee:anture:v:103:y:2023:i:c:s0160738323001317. Full description at Econpapers || Download paper |
2024 | Promotional games in service recovery: Luck works. (2024). Liu, Juan ; Xu, Xing'An. In: Annals of Tourism Research. RePEc:eee:anture:v:105:y:2024:i:c:s0160738323001640. Full description at Econpapers || Download paper |
2024 | Robust data envelopment analysis with variable budgeted uncertainty. (2024). Klumpp, Matthias ; Hammerschmidt, Maik ; Loske, Dominic ; Hatami-Marbini, Adel ; Arabmaldar, Aliasghar. In: European Journal of Operational Research. RePEc:eee:ejores:v:315:y:2024:i:2:p:626-641. Full description at Econpapers || Download paper |
2023 | What makes customers of airport lounges satisfied and more? Impact of culture and travel class. (2023). Dey, Anirban ; Vishwakarma, Pankaj ; Kittur, Prathamesh ; Chatterjee, Swagato. In: Journal of Air Transport Management. RePEc:eee:jaitra:v:109:y:2023:i:c:s0969699723000273. Full description at Econpapers || Download paper |
2023 | They’re vs They Are: Contractions influence product choice and judgments. (2023). Meng, Yan ; Chan, Eugene Y. In: Journal of Business Research. RePEc:eee:jbrese:v:156:y:2023:i:c:s0148296322009286. Full description at Econpapers || Download paper |
2023 | The differential impact of strategic aggressiveness on firm performance: The role of firm size. (2023). McDowell, William C ; Michel, Eric J ; Esken, Candace A ; Weinzimmer, Laurence ; Mahto, Raj V. In: Journal of Business Research. RePEc:eee:jbrese:v:158:y:2023:i:c:s0148296322010888. Full description at Econpapers || Download paper |
2023 | Family business research: A systematic review and an uncelebrated role of marketing. (2023). Glyptis, Loukas ; Chalis, Spyridon ; Kinias, Ioannis. In: Journal of Business Research. RePEc:eee:jbrese:v:162:y:2023:i:c:s0148296323002527. Full description at Econpapers || Download paper |
2023 | Examining the relationships between brand authenticity, perceived value, and brand forgiveness: The role of cross-cultural happiness. (2023). Oghazi, Pejvak ; Vardarsuyu, Merve ; Papadopoulou, Christina. In: Journal of Business Research. RePEc:eee:jbrese:v:167:y:2023:i:c:s0148296323005131. Full description at Econpapers || Download paper |
2023 | Digital exposure to unhealthy food reduces subsequent consumption of unhealthy food. (2023). Liu, Yunxin. In: Journal of Business Research. RePEc:eee:jbrese:v:168:y:2023:i:c:s0148296323006045. Full description at Econpapers || Download paper |
2024 | Information source and entrepreneurial performance expectations: Experience-based versus description-based opportunity evaluations. (2024). Lejarraga, Jose ; Pindard-Lejarraga, Maud. In: Journal of Business Research. RePEc:eee:jbrese:v:172:y:2024:i:c:s0148296323007701. Full description at Econpapers || Download paper |
2023 | How and why a touchscreen interface impacts psychological ownership and its downstream consequences. (2023). Liu, Yunxin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002752. Full description at Econpapers || Download paper |
2023 | Green cooperation in last-mile logistics and consumer loyalty: An empirical analysis of a theoretical framework. (2023). Su, Miao ; Yao, Jinge ; Fang, Mingjie ; Yang, Hye-Jeong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000553. Full description at Econpapers || Download paper |
2023 | Resource reallocation strategies for sustainable efficiency improvement of retail chains. (2023). Jha, P C ; Govindan, Kannan ; Jain, Akansha ; Pachar, Nomita ; Gupta, Anshu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000565. Full description at Econpapers || Download paper |
2023 | Would you try it again? Dual effects of customer mindfulness on service recovery. (2023). Bicho, Marta ; Ramos, Filipe R ; Pacheco, Natlia ; Martinez, Luisa M. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001856. Full description at Econpapers || Download paper |
2024 | GPT and CLT: The impact of ChatGPTs level of abstraction on consumer recommendations. (2024). Kirshner, Samuel N. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003314. Full description at Econpapers || Download paper |
2024 | Social validation, reciprocation, and sustainable orientation: Cultivating “clean†codes of conduct through social influence. (2024). Folwarczny, Micha ; Otterbring, Tobias. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003636. Full description at Econpapers || Download paper |
2024 | Consumers’ attention, experience, and action to organic consumption: The moderating role of anticipated pride and moral obligation. (2024). Roh, Taewoo ; Kim, Yanghee ; Chae, Myoung-Jin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001206. Full description at Econpapers || Download paper |
2024 | Exploring the social diffusion effects of green consumption: Evidence from green innovative products. (2024). Wang, Mengxin ; Li, Wei. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001899. Full description at Econpapers || Download paper |
2024 | Is virtual streamer useful? Effect of streamer type on consumer brand forgiveness when streamers make inappropriate remarks. (2024). Cui, Yunce ; Liu, Kexi ; Wu, Haoyu ; Xie, Jifei ; Zhang, Xiaofei. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001954. Full description at Econpapers || Download paper |
2023 | Design thinking and public sector innovation: The divergent effects of risk-taking, cognitive empathy and emotional empathy on individual performance. (2023). Prabhu, Jaideep C ; Zaman, Hasanuzzaman ; Banerjee, Sourindra ; Vassallo, Jarrod P. In: Research Policy. RePEc:eee:respol:v:52:y:2023:i:6:s0048733323000525. Full description at Econpapers || Download paper |
2023 | Positivity and higher alertness levels facilitate discovery: Longitudinal sentiment analysis of emotions on Twitter. (2023). Fellnhofer, Katharina. In: Technovation. RePEc:eee:techno:v:122:y:2023:i:c:s0166497222002176. Full description at Econpapers || Download paper |
2024 | The impact of customer privacy concerns on service robot adoption intentions: A credence/experience service typology perspective. (2024). Zhou, Wenkai ; Hu, Chao ; Yao, QI. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:198:y:2024:i:c:s0040162523006339. Full description at Econpapers || Download paper |
2023 | Houston, we have a problem!: The use of ChatGPT in responding to customer complaints. (2023). Koc, Kaan ; Celik, Cemal ; Kivrak, Oguzhan ; Hatipoglu, Sercan. In: Technology in Society. RePEc:eee:teinso:v:74:y:2023:i:c:s0160791x23001380. Full description at Econpapers || Download paper |
2023 | Re-examining foreign subsidiary survival in a transition economy: Impact of market identity overlap and conflict. (2023). Yun, Kyung Hwan ; Li, Jiatao ; Hu, Chenguang. In: Journal of World Business. RePEc:eee:worbus:v:58:y:2023:i:3:s109095162300007x. Full description at Econpapers || Download paper |
2023 | Configuring a Quadruple Helix Innovation Model (QHIM) Based Blueprint for Malaysian SMEs to Survivethe Covid-19 Pandemic. (2023). Wahab, Sazali Abd ; Islam, Ariful. In: International Journal of Economics & Business Administration (IJEBA). RePEc:ers:ijebaa:v:xi:y:2023:i:1:p:107-132. Full description at Econpapers || Download paper |
2023 | . Full description at Econpapers || Download paper |
2023 | Analysis of Consumers’ Green Consumption Behavior against the Background of “Carbon Peak, Carbon Neutrality”—Based on Survey Data from Anhui Province. (2023). Wang, Kun ; Yang, Yaliu ; Zhang, Shufen ; Hu, Fagang. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:16:p:12296-:d:1215669. Full description at Econpapers || Download paper |
2023 | Personal vs. Collective Nostalgia and Different Temporally Orientated Green Consumption. (2023). Guo, Chuangxin ; Peng, Luluo ; Huang, Lei ; Ruan, Chenhan ; Zhang, Han. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:19:p:14624-:d:1256058. Full description at Econpapers || Download paper |
2023 | Exploring the Impact of Integrated Marketing Communication Tools on Green Product Purchase Intentions among Diverse Green Consumer Segments. (2023). Tu, Kuan-Yu ; Yu, Chih-Ching ; Chen, Chun-Shuo. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:24:p:16841-:d:1300125. Full description at Econpapers || Download paper |
2023 | The Impact of AI’s Response Method on Service Recovery Satisfaction in the Context of Service Failure. (2023). Yang, Hongjun ; Zhou, Jinlai. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:4:p:3294-:d:1064891. Full description at Econpapers || Download paper |
2023 | Applying Integrated Data Envelopment Analysis and Analytic Hierarchy Process to Measuring the Efficiency of Tourist Farms: The Case of Slovenia. (2023). Rozman, Rtomir ; Ganik, Maja Borlini ; Prevolek, Boris. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:5:p:4314-:d:1083273. Full description at Econpapers || Download paper |
2024 | Academic Intrapreneurs: Exploring the Antecedents of Academic Intrapreneurial Intention. (2024). Ekemen, Mehmet Ali ; Een, Harun ; Kanisoy, Kemal. In: Sustainability. RePEc:gam:jsusta:v:16:y:2024:i:10:p:4019-:d:1392220. Full description at Econpapers || Download paper |
2023 | . Full description at Econpapers || Download paper |
2023 | The Conflict Between Partnership and Fairness in the Decision of Whom to Help. (2023). Gunasti, Kunter ; Palmeira, Mauricio. In: Journal of Business Ethics. RePEc:kap:jbuset:v:183:y:2023:i:4:d:10.1007_s10551-022-05068-3. Full description at Econpapers || Download paper |
2023 | How do Corporate Social Responsibility and Innovation Co-evolve with Organizational Forms? Evidence from a Transitional Economy. (2023). Zhang, Jiamin ; Hu, Helen Wei. In: Journal of Business Ethics. RePEc:kap:jbuset:v:186:y:2023:i:4:d:10.1007_s10551-023-05435-8. Full description at Econpapers || Download paper |
2023 | Organizations’ Management Configurations Towards Environment and Market Performances. (2023). Fan, DI ; Ren, Shuang ; Tang, Guiyao. In: Journal of Business Ethics. RePEc:kap:jbuset:v:188:y:2023:i:2:d:10.1007_s10551-022-05299-4. Full description at Econpapers || Download paper |
2023 | Corporate entrepreneurship and firm performance relationship under the moderating effect of environmental dynamism: Replication and extension analysis. (2023). Rodriguez-Pea, Antonio. In: Journal of International Entrepreneurship. RePEc:kap:jinten:v:21:y:2023:i:4:d:10.1007_s10843-023-00338-1. Full description at Econpapers || Download paper |
2023 | The impact of entrepreneurial overconfidence on incubator effectiveness. (2023). Guerrero, Maribel ; Walsh, Grace ; Huang, Hao ; Tang, Mingfeng. In: The Journal of Technology Transfer. RePEc:kap:jtecht:v:48:y:2023:i:1:d:10.1007_s10961-022-09938-w. Full description at Econpapers || Download paper |
2023 | The impact of touchscreen devices on consumers’ choice confidence and purchase likelihood. (2023). Dhar, Ravi ; Herzog, Walter ; Hattula, Johannes D. In: Marketing Letters. RePEc:kap:mktlet:v:34:y:2023:i:1:d:10.1007_s11002-022-09623-w. Full description at Econpapers || Download paper |
2023 | How uncertainty affects information search among consumers: a curvilinear perspective. (2023). Rucker, Derek D ; He, Sharlene. In: Marketing Letters. RePEc:kap:mktlet:v:34:y:2023:i:3:d:10.1007_s11002-022-09657-0. Full description at Econpapers || Download paper |
2023 | The 5Ss of Consumer Health: A Framework and Curation of JCR Articles on Health and Medical Decision-Making. (2023). Lee, Leonard ; Huang, Szu-Chi. In: Journal of Consumer Research. RePEc:oup:jconrs:v:49:y:2023:i:5:p:926-939.. Full description at Econpapers || Download paper |
2023 | A moderation of business misdeeds on corporate remedy strategies. (2023). Huang, Lei. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:1:d:10.1057_s41270-021-00153-4. Full description at Econpapers || Download paper |
2023 | Perception carryover in cross-buying: the role of interpurchase time and product locus. (2023). Janda, Swinder ; Cho, Jihoon. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:4:d:10.1057_s41270-022-00189-0. Full description at Econpapers || Download paper |
2023 | Healthcare service delivery perception among NHIS-HMO enrollees in Lagos hospitals. (2023). Ogunlade, Peter ; Mkperedem, Abigail Affiong ; Adedayo, Ruth Adefunke ; Afolabi, Abiodun Olawale ; Arisukwu, Ogadimma ; Igbolekwu, Chisaa. In: Palgrave Communications. RePEc:pal:palcom:v:10:y:2023:i:1:d:10.1057_s41599-023-02159-y. Full description at Econpapers || Download paper |
2023 | Challenging What We Think We Know: Theory and Evidence for Questioning Common Beliefs About the Gender Gap in Entrepreneurial Confidence. (2023). Dempsey, Dianna ; Rahman, Zahid ; Jennings, Jennifer E. In: Entrepreneurship Theory and Practice. RePEc:sae:entthe:v:47:y:2023:i:2:p:369-397. Full description at Econpapers || Download paper |
2023 | . Full description at Econpapers || Download paper |
2023 | The relationship between market information and entrepreneurial orientation: the case of smallholder honey producers in Northern Uganda. (2023). Odongo, Walter ; Kalule, Stephen W ; Amuko, Walter. In: Agricultural and Food Economics. RePEc:spr:agfoec:v:11:y:2023:i:1:d:10.1186_s40100-023-00249-8. Full description at Econpapers || Download paper |
2023 | Frontline Employees’ Empathy in Service Recovery: a Systematic Literature Review and Agenda for the Future. (2023). Remisch, David ; Lajante, Mathieu. In: Customer Needs and Solutions. RePEc:spr:custns:v:10:y:2023:i:1:d:10.1007_s40547-023-00137-8. Full description at Econpapers || Download paper |
2023 | Perceived health as human capital in entrepreneurial intention among people with disability. (2023). Rejeb, Nada ; Maalaoui, Adnane ; Strologo, Alberto Dello ; Perano, Mirko ; Razgallah, Meriam. In: International Entrepreneurship and Management Journal. RePEc:spr:intemj:v:19:y:2023:i:3:d:10.1007_s11365-023-00870-5. Full description at Econpapers || Download paper |
2023 | Reasons and intuitions: extending behavioural reasoning theory to determine green purchase behavior. (2023). Chitnis, Asmita ; Bhardwaj, Seema ; Chatterjee, Swetarupa ; Sreen, Naman. In: International Review on Public and Nonprofit Marketing. RePEc:spr:irpnmk:v:20:y:2023:i:2:d:10.1007_s12208-022-00346-2. Full description at Econpapers || Download paper |
2023 | Why do wantrepreneurs fail to take actions? Moderators of the link between intentions and entrepreneurial actions at the early stage of venturing. (2023). Mackiewicz, Micha. In: Quality & Quantity: International Journal of Methodology. RePEc:spr:qualqt:v:57:y:2023:i:1:d:10.1007_s11135-022-01337-5. Full description at Econpapers || Download paper |
2023 | How does entrepreneurial orientation influence firm performance? The roles of corporate social responsibility and institutional environments. (2023). Wu, Jianlin ; Gu, Jibao ; Sheng, Lixin. In: Corporate Social Responsibility and Environmental Management. RePEc:wly:corsem:v:30:y:2023:i:4:p:2021-2036. Full description at Econpapers || Download paper |
Year | Title | Type | Cited |
---|---|---|---|
2010 | Interorganizational Exchanges in China: Organizational Forms and Governance Mechanisms In: Management and Organization Review. [Full Text][Citation analysis] | article | 11 |
2010 | Interorganizational Exchanges in China: Organizational Forms and Governance Mechanisms.(2010) In: Management and Organization Review. [Full Text][Citation analysis] This paper has nother version. Agregated cites: 11 | article | |
2001 | Online grocery retailing: success factors and potential pitfalls In: Business Horizons. [Full Text][Citation analysis] | article | 6 |
2006 | Efficiency, effectiveness and productivity of marketing in services In: European Journal of Operational Research. [Full Text][Citation analysis] | article | 34 |
2013 | Consumer responses to variety in product bundles: The moderating role of evaluation mode In: International Journal of Research in Marketing. [Full Text][Citation analysis] | article | 2 |
2019 | Shaping consumer preference using alignable attributes: The roles of regulatory orientation and construal level In: International Journal of Research in Marketing. [Full Text][Citation analysis] | article | 7 |
2022 | Feeling lucky: How framing the target product as a free gift enhances purchase intention In: International Journal of Research in Marketing. [Full Text][Citation analysis] | article | 2 |
2020 | The road to consumer forgiveness is paved with money or apology? The roles of empathy and power in service recovery In: Journal of Business Research. [Full Text][Citation analysis] | article | 17 |
2022 | I implement, they deliberate: The matching effects of point of view and mindset on consumer attitudes In: Journal of Business Research. [Full Text][Citation analysis] | article | 0 |
2007 | The effects of entrepreneurial orientation and marketing information on the performance of SMEs In: Journal of Business Venturing. [Full Text][Citation analysis] | article | 125 |
2015 | Other-serving bias in advice-taking: When advisors receive more credit than blame In: Organizational Behavior and Human Decision Processes. [Full Text][Citation analysis] | article | 2 |
2003 | Retail productivity and scale economies at the firm level: a DEA approach In: Omega. [Full Text][Citation analysis] | article | 43 |
2017 | Consumer susceptibility to cross-selling persuasion: The roles of self-construal and interpersonal harmony In: Journal of Retailing and Consumer Services. [Full Text][Citation analysis] | article | 3 |
2021 | Powering Sustainable Consumption: The Roles of Green Consumption Values and Power Distance Belief In: Journal of Business Ethics. [Full Text][Citation analysis] | article | 15 |
2006 | Brand value creation: Analysis of the Interbrand-Business Week brand value rankings In: Marketing Letters. [Full Text][Citation analysis] | article | 41 |
2020 | Touch vs. click: how computer interfaces polarize consumers’ evaluations In: Marketing Letters. [Full Text][Citation analysis] | article | 3 |
2024 | Handmade vs. machine-made: the effects of handmade gifts on social relationships In: Marketing Letters. [Full Text][Citation analysis] | article | 1 |
2012 | The Effect of Attribute Alignability on Service Evaluation: The Moderating Role of Uncertainty In: Journal of Consumer Research. [Full Text][Citation analysis] | article | 9 |
2010 | Lay Theories of Medicine and a Healthy Lifestyle In: Journal of Consumer Research. [Full Text][Citation analysis] | article | 3 |
2020 | Assimilating and Differentiating: The Curvilinear Effect of Social Class on Green Consumption In: Journal of Consumer Research. [Full Text][Citation analysis] | article | 2 |
2002 | Opportunity Evaluation under Risky Conditions: The Cognitive Processes of Entrepreneurs In: Entrepreneurship Theory and Practice. [Full Text][Citation analysis] | article | 121 |
2017 | Consumer reliance on intangible versus tangible attributes in service evaluation: the role of construal level In: Journal of the Academy of Marketing Science. [Full Text][Citation analysis] | article | 19 |
2024 | Feeling the values: How pride and awe differentially enhance consumers’ sustainable behavioral intentions In: Journal of the Academy of Marketing Science. [Full Text][Citation analysis] | article | 2 |
CitEc is a RePEc service, providing citation data for Economics since 2001. Last updated November, 3 2024. Contact: CitEc Team